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Sony VPCCA1S1E/B Troubleshooting Manual

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Introduction
Creating Recovery Media
Recovering your computer
About recovery
4
What is a recovery area?
Click Recovery & restore, select Recovery,
To restore your computer back to its original factory condition, follow one of the recovery methods
and then click Create Recovery Media.
below.
The recovery area on the built-in storage device
You cannot use Blu-ray Disc™ media,
What is recovery?
5
contains data for system and application
Read the on-screen instructions carefully, and
DVD-RAM, CD-R, and CD-RW discs as
recovery. Typically, you cannot modify or delete
then click Next.
Recovering your computer will delete all the data on the built-in storage device.
Recovery, Backup and
Recovery is the process of restoring your
Recovery Media.
data in this area, however, there is commercially
6
computer back to its original factory condition.
Follow the on-screen instructions.
available software designed for this purpose.
There are two ways to recover your computer:
To recover from the
To recover from
You can use optical discs and a USB flash drive as
Why do I have to create Recovery
From Recovery Media
Troubleshooting Guide
Recovery Media. However, it is recommended
recovery area
Recovery Media
From the recovery area
Media?
It may take some time to display the current
that you use optical discs, such as DVD-R, since
status of the procedure.
you may accidentally delete the data on the USB
Recovery Media are used to restore your
Do not eject or disconnect the media while
flash drive.
On models with the ASSIST button
1
computer back to its original factory condition.
creating Recovery Media, as doing so may result
If you recover your computer from Recovery
The number of necessary discs, the types of
in a failure of the process.
If Windows does not start and you have deleted
1
Media (optical discs) on the model without a
Press the ASSIST button while your
media you can use, and the capacity of the USB
Keep the Recovery Media in a secure place.
the recovery area, you will need the Recovery
When do I have to perform
computer is off to launch
built-in optical disc drive, connect an external
flash drive you need will be displayed during the
Media to perform recovery. Create the Recovery
VAIO Care Rescue.
optical disc drive (not supplied) to the
recovery?
Recovery Media creation process.
Media immediately after the computer is ready
computer and to an AC power source.
You may not be able to create Recovery Media
1
If your computer has been unstable
for use.
Connect your computer to the Internet,
with a USB flash drive depending on the drive
2
Insert the disc into the optical disc drive or
If the display language selection window
If your computer has been infected with a
download and install the latest updates using
you use. See the help file included with
appears, select your desired language and
connect the USB flash drive to the USB port
About backup
VAIO Update.
VAIO Care for more information.
computer virus
click OK.
on the computer while the computer is in
If your computer is experiencing problems
2
If you create Recovery Media (optical discs) on
Normal mode.
2
Click Start recovery wizard.
which cannot be solved through
What is a backup process?
the model without a built-in optical disc drive,
3
Turn off the computer and turn it on once
troubleshooting
connect an external optical disc drive (not
The backup process creates a backup copy of
If you have formatted the C: drive by mistake
again.
supplied) to the computer and to an AC
To perform the custom recovery, select
your data stored on the built-in storage device
Tools and click
power source.
4
Which software should I use to
If you are using the external optical disc drive
and saves it to another location.
Start advanced recovery wizard.
or USB flash drive, press the F11 key several
maintain and recover my
3
Click Start
, All Programs, and VAIO Care.
3
times before the VAIO logo screen disappears.
Follow the on-screen instructions.
computer?
If the User Account Control window appears,
The Windows Boot Manager screen is
Please create your Recovery Media
click Yes.
Use the following software.
On models without the ASSIST button
displayed.
immediately after setup.
1
VAIO Care
Turn on your computer and press the F10
5
Press the  or  key to select
Why do I have to back up my data?
Creating Recovery Media
key several times before the VAIO logo
Start VAIO Care Rescue and press the Enter
Checking your computer hardware
screen disappears.
key.
Due to unexpected events or computer viruses,
If the Edit Boot Options window is
you might lose various data stored on your built-
VAIO Care Rescue
displayed, press the Enter key.
Rescuing (backing up) your data
in storage device. To restore the lost data, its
If the display language selection window
backup copy is needed.
Recovering your computer
appears, select your desired language and
It is strongly recommended that you back up
Erasing all the data on your built-in storage
If the display language selection window
click OK.
your data regularly.
device
appears, select your desired language and
6
Select Start recovery wizard.
click OK.
If you are currently logged onto your
See the help file included with VAIO Care and
2
computer as a standard user, you may be
Select Start recovery wizard.
VAIO Care Rescue for more information.
To perform the custom recovery, select Tools
prompted to enter an administrator name
and click Start advanced recovery wizard.
and a password.
To perform the custom recovery, select
7
Follow the on-screen instructions.
Tools and click
Start advanced recovery wizard.
3
Follow the on-screen instructions.
4-272-832-11 (1) © 2011 Sony Corporation Printed in China
See the back side.

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   Summary of Contents for Sony VPCCA1S1E/B

  • Page 1: Troubleshooting Guide

     device See the help file included with VAIO Care and VAIO Care Rescue for more information. 4-272-832-11 (1) © 2011 Sony Corporation Printed in China Introduction Creating Recovery Media What is a recovery area? The recovery area on the built-in storage device You cannot use Blu-ray Disc™...

  • Page 2: Troubleshooting

    To restore system files using the If you have any problem operating your computer restore point when you cannot your data when you can Try these suggestions before contacting an authorized Sony service/support center or your local Sony start Windows dealer directly. start Windows Read the troubleshooting information in this section or the on-screen User Guide.

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