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N
User Guide
Personal Computer
VPCSB Series / VPCSC Series

Summary of Contents

  • Page 1

    User Guide Personal Computer VPCSB Series / VPCSC Series...

  • Page 2: Table Of Contents

    Contents Before Use... 4 Finding More about Your VAIO Computer ... 5 Ergonomic Considerations ... 9 Getting Started... 11 Locating Controls and Ports... 12 About the Indicator Lights ... 20 Connecting a Power Source ... 21 Using the Battery Pack... 23 Shutting Down Your Computer Safely ...

  • Page 3: Table Of Contents

    Upgrading Your VAIO Computer ... 136 Adding and Removing Memory... 137 Precautions... 143 Safety Information ... 144 Care and Maintenance Information... 147 Handling Your Computer... 148 Handling the LCD Screen ... 150 Using the Power Source ... 151 Handling the Built-in Camera ... 152 Handling Discs ...

  • Page 4: Before Use

    How to find specifications Some features, options, and supplied items may not be available on your computer. To find out about the configuration of your computer, visit the Sony online support web site at the following URLs: ❑ For customers in USA http://esupport.sony.com/EN/VAIO/...

  • Page 5: Finding More About Your Vaio Computer

    Before Use > Finding More about Your VAIO Computer Finding More about Your VAIO Computer This section provides support information about your VAIO computer. 1. Printed Documentation ❑ Quick Start Guide — An overview of components connection, set-up information, etc. ❑...

  • Page 6

    Maintain and troubleshoot your VAIO computer with the VAIO Care, system restore, backup and recovery, and contact Sony support. ❑ Program help files — May be included with the preinstalled software programs on your computer. You may be able to access the help files from the help menu on a specific program.

  • Page 7

    3. Support Web Sites ❑ Sony online support web site The Sony online support web site provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online.

  • Page 8

    4. Customer Information Center If you do not find the information you are looking for at our site, you may call Sony directly. You can find the contact numbers on the Sony online support web site. In order to receive the fastest and most efficient services, have the following information...

  • Page 9: Ergonomic Considerations

    Before Use > Ergonomic Considerations Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations for both stationary and portable environments: ❑...

  • Page 10

    Before Use > Ergonomic Considerations ❑ Viewing angle of the computer display – Use the display tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well.

  • Page 11: Getting Started

    Getting Started > Getting Started This section describes how to get started using your VAIO computer. Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Upon completion, connect one device (for example, a printer, an external hard disk drive, a scanner, and so on) at a time, following the manufacturer's instructions.

  • Page 12: Locating Controls And Ports

    Getting Started > Locating Controls and Ports Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. The appearance of your computer may be different from those illustrated in this manual due to variations in specifications.

  • Page 13

    Getting Started > Locating Controls and Ports Front Built-in camera (page 47) Built-in camera indicator (page 20) Ambient light sensor (page 42), (page 193) Measures ambient light intensity for automatically adjusting the LCD brightness to an optimum level. Num lock indicator (page 20) Caps lock indicator (page 20)

  • Page 14

    Getting Started > Locating Controls and Ports ASSIST button (page 44) WEB button (page 44) VAIO button (page 44) Wireless Display button (page 44) Drive eject button (page 44), (page 48) Performance selector switch (page 122) WIRELESS switch (page 69), (page 74), WIRELESS indicator...

  • Page 15

    Getting Started > Locating Controls and Ports Back Air vent It is recommended that you do not use your computer with the LCD screen lid fully open for an extended period of time. If you do so, the temperature of the bottom of the unit may rise.

  • Page 16

    Getting Started > Locating Controls and Ports Right "Memory Stick Duo" slot (page 55) Media Access indicator (page 20) Security slot SD memory card slot (page 62) Monitor port (page 110) HDMI output port (page 113) USB port (page 119) USB ports (page 119) LAN port...

  • Page 17

    Getting Started > Locating Controls and Ports Left Headphones jack (page 108) Optical disc drive (page 48) Manual eject hole (page 185)

  • Page 18

    Getting Started > Locating Controls and Ports Bottom (with the bottom cover) Air vents Port replicator connector cover (page 102) Extended battery pack connector cover Battery off button (page 27), (page 174) SIM card cover (page 76) Bottom cover For detailed instructions on how to attach an extended battery pack, see the manual that came with your extended battery pack.

  • Page 19

    Getting Started > Locating Controls and Ports Bottom (without the bottom cover) Memory module (page 137) Battery connector (page 23)

  • Page 20: About The Indicator Lights

    Getting Started > About the Indicator Lights About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Functions Power 1 Illuminates in green while the computer is in Normal mode, blinks slowly in orange while the computer is in Sleep mode, and turns off when the computer is turned off or enters Hibernate mode.

  • Page 21: Connecting A Power Source

    Getting Started > Connecting a Power Source Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer. Before using the computer for the first time, you need to connect an AC adapter to your computer. Do not use your computer without installing the battery pack as it may cause the computer to malfunction.

  • Page 22

    Getting Started > Connecting a Power Source ✍ To disconnect your computer completely from an AC power source, unplug the AC adapter from the AC outlet. Make sure that an AC outlet is easily accessible. If you do not intend to use your computer for an extended period of time, place the computer into Hibernate mode. See Using Hibernate Mode 35).

  • Page 23: Using The Battery Pack

    Getting Started > Using the Battery Pack Using the Battery Pack The battery pack is already installed on your computer at the time of delivery but is not fully charged. Do not use your computer without installing the battery pack as it may cause the computer to malfunction. Installing/Removing the Battery Pack ✍...

  • Page 24

    Getting Started > Using the Battery Pack Slide the battery pack into the battery compartment in the direction of the arrow. Push the battery pack down into the compartment until the projection (3) clicks into place.

  • Page 25

    Getting Started > Using the Battery Pack Replace the cover. Make sure all the tabs on the cover are slid in place and push the cover in the direction of the arrow. Replace and tighten the removed screws. To remove the battery pack You will lose all unsaved data if you remove the battery pack while your computer is on and not connected to the AC adapter.

  • Page 26

    Getting Started > Using the Battery Pack Pull and hold the tab in the direction of the arrow (3) and pull the battery pack in the direction of the arrow (4). Slide the battery pack away from the computer in the direction of the arrow.

  • Page 27

    If an extended battery pack is attached to the computer, turn off the computer and remove the extended battery pack. If this does not solve the problem, push and hold the battery off button for three seconds. If the problem persists, remove both battery packs and install them once again. This computer is designed to operate only with genuine Sony battery packs.

  • Page 28

    Getting Started > Using the Battery Pack Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. To charge the battery pack Install the battery pack. Connect the computer to a power source with the AC adapter. The charge indicator light is on while the battery pack is charging.

  • Page 29

    Getting Started > Using the Battery Pack ✍ Keep the battery pack in your computer while it is directly connected to an AC power source. The battery pack continues to charge while you are using the computer. When the battery pack is running out of power and both the charge and power indicator lights blink, you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack.

  • Page 30

    Getting Started > Using the Battery Pack Checking the Battery Charge Capacity The battery charge capacity gradually decreases as the number of battery charging increases or the duration of use of the battery pack extends. To get the most out of the battery pack, check the battery charge capacity and change the battery settings.

  • Page 31

    Getting Started > Using the Battery Pack Extending the Battery Life When your computer is running on battery power, you can extend the battery life using the following methods. ❑ Decrease the LCD brightness of your computer screen. ❑ Use the power saving mode. See Using the Power Saving Modes ❑...

  • Page 32: Shutting Down Your Computer Safely

    Getting Started > Shutting Down Your Computer Safely Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Save your data and close all running software applications.

  • Page 33: Using The Power Saving Modes

    Getting Started > Using the Power Saving Modes Using the Power Saving Modes You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode, your computer has two distinct power saving modes to suit your preference: Sleep and Hibernate. If you do not intend to use your computer for an extended period of time while it is disconnected from an AC power source, place the computer into Hibernate mode or turn it off.

  • Page 34

    Getting Started > Using the Power Saving Modes Using Sleep Mode To activate Sleep mode Click Start, the arrow next to the Shut down button, and Sleep. To return to Normal mode ❑ Press any key. ❑ Press the power button on your computer. If you press and hold the power button for more than four seconds, your computer will turn off automatically.

  • Page 35

    Getting Started > Using the Power Saving Modes Using Hibernate Mode To activate Hibernate mode Press the Fn+F12 keys. Alternatively, you can click Start, the arrow next to the Shut down button, and Hibernate. Do not move your computer before its power indicator light turns off. To return to Normal mode Press the power button.

  • Page 36: Keeping Your Computer In Optimum Condition

    Getting Started > Keeping Your Computer in Optimum Condition Keeping Your Computer in Optimum Condition Updating Your Computer Be sure to update your VAIO computer with the following software applications for enhancing your computer's efficiency, security, and functionality. The VAIO Update automatically notifies you of new updates available on the Internet, and downloads and installs them on the computer.

  • Page 37

    Getting Started > Keeping Your Computer in Optimum Condition Keeping the Antivirus Software Updated You can keep the Internet security software programs current with the latest updates by downloading and installing the updates from the web site of the manufacturer. Your computer must be connected to the Internet to download the updates.

  • Page 38

    Getting Started > Keeping Your Computer in Optimum Condition Using the VAIO Care With the VAIO Care, you can regularly conduct performance checks and tune-ups on your computer to keep it running at an optimum level. Launch the VAIO Care whenever a problem is found on your computer. The VAIO Care will provide appropriate measures to solve the problem.

  • Page 39: Using Your Vaio Computer

    Using Your VAIO Computer > Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 40) ❑ Using the Touch Pad (page 43) ❑ Using Special-function Buttons (page 44) ❑...

  • Page 40: Using The Keyboard

    Using Your VAIO Computer > Using the Keyboard Using the Keyboard Your keyboard has additional keys that perform model-specific tasks. Combinations and Functions with the Fn Key ✍ Some keyboard functions can be used only after the operating system is finished launching. Combination/Feature Fn + (F1): touch pad operation...

  • Page 41

    Using Your VAIO Computer > Using the Keyboard Combination/Feature Fn + /T (F7): display output Fn + (F9/F10): zooming Fn + (F12): hibernation Function Switches the display output between your computer screen and an external display. Press the Enter key to select the display output. If you disconnect a display cable from your computer while an external display is selected as the display output destination, the computer screen goes blank.

  • Page 42

    Using Your VAIO Computer > Using the Keyboard Changing the Backlit Keyboard Settings If your computer is equipped with a backlit keyboard, you can set the keyboard light to automatically turn on and off according to ambient light intensity. Additionally, you can set a time period to turn off the keyboard backlight after inactivity of keyboard operations. To change the backlit keyboard settings Click Start, All Programs, and VAIO Control Center.

  • Page 43: Using The Touch Pad

    Using Your VAIO Computer > Using the Touch Pad Using the Touch Pad You can point to, select, drag, and scroll objects on the screen using the touch pad. Action Description Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object. Click Press the left button (3) once.

  • Page 44: Using Special-function Buttons

    Using Your VAIO Computer > Using Special-function Buttons Using Special-function Buttons Your computer is equipped with special buttons to help you use specific functions of the computer. Some features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer.

  • Page 45: Using The Quick Web Access Function

    Using Your VAIO Computer > Using the Quick Web Access Function Using the Quick Web Access Function The Quick Web Access function enables you immediately to access the Internet without launching the Windows operating system. Some features and options in this section may not be available on your computer. Activating the Quick Web Access Function To activate the Quick Web Access function, your computer must be off.

  • Page 46

    Using Your VAIO Computer > Using the Quick Web Access Function Exiting the Quick Web Access Function To launch the Windows operating system, you first need to exit the Quick Web Access function. To exit the Quick Web Access function, do any of the following: ❑...

  • Page 47: Using The Built-in Camera

    Using Your VAIO Computer > Using the Built-in Camera Using the Built-in Camera Your computer is equipped with a built-in camera. With the appropriate image capture software, you can perform the following operations: ❑ Capture still images and movies ❑ Sense and capture object movements for monitoring purposes ❑...

  • Page 48: Using The Optical Disc Drive

    Using Your VAIO Computer > Using the Optical Disc Drive Using the Optical Disc Drive Your computer is equipped with a built-in optical disc drive. Some features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer. To insert a disc Turn on the computer.

  • Page 49

    Using Your VAIO Computer > Using the Optical Disc Drive Place a disc in the middle of the drive tray with the label side facing upward and gently push it down until the disc clicks into place. Do not exert pressure on the drive tray. Be sure to hold the bottom of the drive tray when placing/removing a disc onto/from the tray. Close the drive tray by pushing it in gently.

  • Page 50

    Using Your VAIO Computer > Using the Optical Disc Drive Supported Discs Your computer plays and records CDs, DVDs, and Blu-ray Disc See the reference chart below to find out which type of optical disc drive supports which types of media. CD-ROM CD-R/RW DVD SuperMulti Drive P...

  • Page 51

    When you buy pre-recorded or blank discs for use with your VAIO computer, be sure to read the notices on the disc package carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives with discs that are not compliant with the official "CD,"...

  • Page 52

    Using Your VAIO Computer > Using the Optical Disc Drive Notes on Using the Optical Disc Drive Notes on writing data to a disc ❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc drive.

  • Page 53

    Using Your VAIO Computer > Using the Optical Disc Drive Notes on region codes Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can play the disc. If the region code indicates "all," you can play this disc in most regions of the world. If the region code for your residence area is different from the label, you cannot play the disc on your computer.

  • Page 54

    Using Your VAIO Computer > Using the Optical Disc Drive Playing Discs To play a disc Insert a disc into the optical disc drive. Connect the AC adapter to the computer and close all running software applications before playing a disc. If nothing appears on the desktop, click Start, All Programs, and your desired software to play the disc.

  • Page 55: Using "memory Stick

    The "Memory Stick Duo" slot on your computer can accommodate the following sizes and types of media: ❑ "Memory Stick Duo" ❑ "Memory Stick PRO Duo" ❑ "Memory Stick PRO-HG Duo" Your computer supports only Duo-size "Memory stick", and does not support standard-size "Memory Stick". For the latest information about "Memory Stick", visit http://www.sony.net/memorycard/.

  • Page 56

    Using Your VAIO Computer > Using "Memory Stick" Inserting and Removing "Memory Stick" To insert "Memory Stick" Locate the "Memory Stick Duo" slot. Hold "Memory Stick" with the arrow pointing toward the slot.

  • Page 57

    Using Your VAIO Computer > Using "Memory Stick" Carefully slide "Memory Stick" into the slot until it clicks into place. Do not force the media into the slot. ✍ If "Memory Stick" does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction. When you insert "Memory Stick"...

  • Page 58

    Using Your VAIO Computer > Using "Memory Stick" To remove "Memory Stick" Do not remove "Memory Stick" while the Media Access indicator light is lit. If you do, you may lose data. Large volumes of data may take time to load, so make sure the indicator light is unlit before removing "Memory Stick".

  • Page 59

    Using Your VAIO Computer > Using "Memory Stick" Formatting "Memory Stick" To format "Memory Stick" "Memory Stick" is formatted by default and is ready for use. If you want to reformat the media with your computer, follow these steps. Be sure to use the device that is designed to format the media and supports "Memory Stick" when formatting the media. Formatting "Memory Stick"...

  • Page 60

    Using Your VAIO Computer > Using "Memory Stick" Click Start. Follow the on-screen instructions. It may take time to format "Memory Stick" depending on the media type.

  • Page 61

    Notes on Using "Memory Stick" ❑ Your computer has been tested and found compatible with Sony branded "Memory Stick" with capacity of up to 32 GB that are available as of September 2010. However, not all "Memory Stick" are guaranteed of compatibility.

  • Page 62: Using Other Modules / Memory Cards

    Using Your VAIO Computer > Using Other Modules / Memory Cards Using Other Modules / Memory Cards Using the SD Memory Card Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.

  • Page 63

    Using Your VAIO Computer > Using Other Modules / Memory Cards To insert an SD memory card Locate the SD memory card slot. Hold the SD memory card with the arrow pointing toward the slot. Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot.

  • Page 64

    Using Your VAIO Computer > Using Other Modules / Memory Cards To remove an SD memory card Locate the SD memory card slot. Check that the Media Access indicator light is unlit. Push in the SD memory card toward the computer and release. The SD memory card ejects.

  • Page 65

    Using Your VAIO Computer > Using Other Modules / Memory Cards Notes on Using Memory Cards General notes on using the memory card ❑ Be sure to use memory cards that are compliant with the standards supported by your computer. ❑...

  • Page 66: Using The Internet

    Using Your VAIO Computer > Using the Internet Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet. The following types of Internet connection services may be available from your ISP: ❑...

  • Page 67: Using The Network (lan)

    Using Your VAIO Computer > Using the Network (LAN) Using the Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable. Connect one end of a LAN cable (not supplied) to the LAN port on the computer or the optional port replicator and the other end to your network. For detailed settings and devices required for LAN access, ask your network administrator.

  • Page 68

    Using Your VAIO Computer > Using the Network (LAN) Do not plug a telephone cable into the LAN port on your computer. If the LAN port is connected to one of the telephone lines mentioned below, high electric current to the port may cause damage, overheating, or fire. - Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone) - Public telephone subscriber line - Private branch exchange (PBX)

  • Page 69: Using The Wireless Lan

    Using Your VAIO Computer > Using the Wireless LAN Using the Wireless LAN The Wireless LAN (WLAN) allows your computer to connect to a network through a wireless connection. The WLAN uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used. See the specifications to find out about the configuration of your computer.

  • Page 70

    Using Your VAIO Computer > Using the Wireless LAN Notes on Using the Wireless LAN Function General notes on using the wireless LAN function ❑ In some countries or regions, using WLAN products may be restricted by the local regulations (e.g. limited number of channels).

  • Page 71

    Using Your VAIO Computer > Using the Wireless LAN Note on the data encryption The WLAN standard includes the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi-Fi networks.

  • Page 72

    Using Your VAIO Computer > Using the Wireless LAN Starting Wireless LAN Communications You first need to establish wireless LAN communications between your computer and an access point (not supplied). See Windows Help and Support for more information. For help on setting up a wireless network, launch the VAIO Wireless Wizard from the VAIO Gate or click Start, All Programs, and VAIO Wireless Wizard, and follow the on-screen instructions of the Easy Internet Connection Setup.

  • Page 73

    Using Your VAIO Computer > Using the Wireless LAN Stopping Wireless LAN Communications To stop wireless LAN communications Click the switch next to Wi-Fi to toggle it to Off in the VAIO Smart Network window. Turning off the wireless LAN function while accessing remote documents, files, or resources may result in data loss.

  • Page 74: Using The Wireless Wan

    Using Your VAIO Computer > Using the Wireless WAN Using the Wireless WAN Using the wireless WAN (WWAN) allows your computer to connect to the Internet through the wireless network wherever there is the mobile phone coverage. The WWAN may not be available in some countries or regions. Some features and options in this section may not be available on your computer.

  • Page 75

    Using Your VAIO Computer > Using the Wireless WAN Starting the Wireless WAN Communications To start the wireless WAN communications Make sure that the SIM card cover is properly closed, otherwise the wireless WAN function may not work. Turn on the WIRELESS switch. Click the VAIO Smart Network icon In the VAIO Smart Network window, make sure that the switch next to Wireless WAN is On.

  • Page 76: Using The International Roaming Service

    Using Your VAIO Computer > Using the International Roaming Service Using the International Roaming Service To use the international roaming service, you first need to insert a SIM card into the SIM card holder on your computer. Follow these steps to insert the SIM card. Some features and options in this section may not be available on your computer.

  • Page 77

    Using Your VAIO Computer > Using the International Roaming Service Remove the SIM card (1) by pushing it out from the base plate. Slide the SIM card holder in the direction of the arrow (2) and then lift the holder. Insert the SIM card into the SIM card holder with its printed circuit side up.

  • Page 78

    Using Your VAIO Computer > Using the International Roaming Service Close the SIM card holder and then slide the holder in the direction of the arrow (3). Do not touch the printed circuit on the SIM card. Be sure to hold your computer firmly before inserting or removing the card. Do not damage the SIM card in any way, either by bending or exerting pressure on the card.

  • Page 79: Using The Bluetooth Function

    Using Your VAIO Computer > Using the BLUETOOTH Function Using the BLUETOOTH Function You can establish wireless communications between your computer and other BLUETOOTH computer or a mobile phone. You can transfer data between these devices without cables at a range of up to 33 feet / 10 meters in an open area.

  • Page 80

    Using Your VAIO Computer > Using the BLUETOOTH Function Communicating with Another BLUETOOTH Device You can connect your computer to a BLUETOOTH device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables.

  • Page 81

    Using Your VAIO Computer > Using the BLUETOOTH Function To communicate with another BLUETOOTH device To communicate with another BLUETOOTH device, you first need to set up the BLUETOOTH function. For information on setting up and using the BLUETOOTH function, see Windows Help and Support. Turn on the WIRELESS switch.

  • Page 82

    Using Your VAIO Computer > Using the BLUETOOTH Function Stopping BLUETOOTH Communications To stop BLUETOOTH communications Turn off the BLUETOOTH device that is communicating with your computer. Click the switch next to BLUETOOTH to toggle it to Off in the VAIO Smart Network window.

  • Page 83

    Using Your VAIO Computer > Using the BLUETOOTH Function Notes on Using the BLUETOOTH Function ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑...

  • Page 84

    Using Your VAIO Computer > Using the BLUETOOTH Function ❑ The BLUETOOTH function may not work with other devices, depending on the manufacturer or the software version employed by the manufacturer. ❑ Connecting multiple BLUETOOTH devices to your computer may cause channel congestion, resulting in poor performance of the devices.

  • Page 85: Using Fingerprint Authentication

    Using Your VAIO Computer > Using Fingerprint Authentication Using Fingerprint Authentication Your computer may be equipped with a fingerprint sensor to provide you with additional convenience. Some features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer.

  • Page 86

    Using Your VAIO Computer > Using Fingerprint Authentication Registering a Fingerprint To use the fingerprint authentication function, you must register your fingerprint(s) in your computer. To register a fingerprint Click Start, All Programs, TrueSuite, and TrueSuite. Click Get Started. Follow the on-screen instructions. If the Windows password setting window appears, set the Windows password.

  • Page 87

    Using Your VAIO Computer > Using Fingerprint Authentication If you have failed to register a fingerprint, follow these steps to try again. Place the top joint of your finger flat in the center of the fingerprint sensor (1). Swipe your finger perpendicularly across the fingerprint sensor and scan from the top joint of the finger to the fingertip.

  • Page 88

    Using Your VAIO Computer > Using Fingerprint Authentication Keep your finger in contact with the fingerprint sensor while swiping. Fingerprint registration may fail if you move your finger too quickly or too slowly. Let the fingerprint sensor take about one second to scan your fingerprint.

  • Page 89

    Using Your VAIO Computer > Using Fingerprint Authentication Logging Onto Windows To use the fingerprint authentication function in place of Windows password entry to log onto your system, you need to set the Windows password and configure your computer for fingerprint authentication. For information on how to set the Windows password, see Setting the Password To log onto Windows Swipe the registered finger across the fingerprint sensor when the Windows log-on screen appears.

  • Page 90: Using The Tpm

    Using Your VAIO Computer > Using the TPM Using the TPM The Trusted Platform Module (TPM) may be embedded in your computer to provide basic security functions. In combination with the TPM, you can encrypt and decrypt your data to strengthen computer security against inappropriate access. Some features and options in this section may not be available on your computer.

  • Page 91

    Using Your VAIO Computer > Using the TPM Important Notice Notes on encrypting the operating system or program files Encrypting files used by your operating system or any software application, using the Encrypting File System (EFS) with the TPM, will disable you to launch or operate such software. To avoid such problems, observe the following before using the EFS: ❑...

  • Page 92

    Using Your VAIO Computer > Using the TPM Notes on encrypting key files or files on the Personal Secure Drive Encrypting files created in the following folders when your user account is initialized and the EFS is enabled will disable you to launch your TPM software and decrypt the encrypted data.

  • Page 93

    Using Your VAIO Computer > Using the TPM Notes on encrypting backup files or other files Encrypting backup archive files or emergency recovery token files will disable you to recover your computer system for emergency, and encrypting password reset token files or secret files will disable you to reset the password. Do not encrypt the following files or folders: ✍...

  • Page 94

    Using Your VAIO Computer > Using the TPM ❑ Key and certificate backup file Default file name: SpBackupArchive.xml ❑ PSD backup file Default file name: <Drive name>-Personal Secure Drive.fsb ❑ Owner password backup file Default file name: SpOwner_<your computer name>.tpm ❑...

  • Page 95

    Using Your VAIO Computer > Using the TPM Configuring the TPM To use the embedded TPM, you need to: Enable the TPM in the BIOS setup screen. Install the Infineon TPM Professional Package. Initialize and configure the TPM. To enable the TPM in the BIOS setup screen Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears.

  • Page 96

    See the on-screen documentation for detailed information. To open the documentation, click Start, All Programs, Infineon Security Platform Solution, and Help. The maintenance and management of TPM-protected data must be carried out at your own risk. Sony assumes no liability for any defects arising out of your data maintenance and management.

  • Page 97

    Using Your VAIO Computer > Using the TPM Using BitLocker Drive Encryption with the TPM BitLocker Drive Encryption is a data encryption feature that is available on models with Windows 7 Ultimate. Enabling BitLocker Drive Encryption in conjunction with the TPM encrypts all data on the built-in storage device. For detailed information on how to use and configure BitLocker Drive Encryption, see Windows Help and Support.

  • Page 98

    Using Your VAIO Computer > Using the TPM To unlock the encrypted data with a recovery key stored on a USB flash memory device To unlock the encrypted data with a recovery key stored on a USB flash memory device, your system needs to access the USB flash memory device when you boot the computer.

  • Page 99

    Using Your VAIO Computer > Using the TPM Updating your BIOS with updating software, such as the VAIO Update, changes the BIOS settings back to the default. You need to repeat the steps above again. It takes several hours to complete the encryption process.

  • Page 100: Using Peripheral Devices

    Using Peripheral Devices > Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting a Port Replicator (page 101) ❑ Connecting External Speakers or Headphones (page 108) ❑ Connecting an External Display (page 109) ❑...

  • Page 101: Connecting A Port Replicator

    Using Peripheral Devices > Connecting a Port Replicator Connecting a Port Replicator Attaching an optional port replicator enables you to connect additional peripherals to your computer, such as a printer and an external display. Locating Ports on the Port Replicator While the port replicator is attached to you computer, you cannot use the following ports.

  • Page 102

    Using Peripheral Devices > Connecting a Port Replicator Attaching Your Computer to the Port Replicator Be sure to install the battery pack(s) before attaching your computer to the port replicator. To attach your computer to the port replicator If the AC adapter is supplied with your port replicator, be sure to use it to connect the port replicator to a power source. If not, use the AC adapter supplied with your computer.

  • Page 103

    Using Peripheral Devices > Connecting a Port Replicator Remove the port replicator connector cover from the bottom of the computer. You may find it difficult to remove the port replicator connector cover, as it is tight in place on your computer. Do not exert extra pressure when removing the cover so as not to damage the computer or the port replicator connector cover.

  • Page 104

    Using Peripheral Devices > Connecting a Port Replicator Align the rear bottom corners of the computer with the guides on the port replicator. ✍ If an optional extended battery pack is attached to your computer, slide the tab (1) in the direction of the arrow to lift the connector (2) on the port replicator to attach the computer.

  • Page 105

    Using Peripheral Devices > Connecting a Port Replicator Be sure to slide the tab (1) to the end. If not, the connector (2) is not locked in the correct position, resulting in a contact failure between your computer and the port replicator. When the extended battery pack is not attached to your computer, slide the tab (1) in the opposite direction of the arrow to lower the connector (2).

  • Page 106

    Using Peripheral Devices > Connecting a Port Replicator Disconnecting Your Computer from the Port Replicator To prevent loss of unsaved data, be sure to turn off your computer before disconnecting it from the port replicator. When the battery pack is running out of power, disconnecting your computer from the port replicator may result in loss of unsaved data. To disconnect your computer from the port replicator Lift the computer away from the port replicator.

  • Page 107

    Using Peripheral Devices > Connecting a Port Replicator Replace the port replicator connector cover on the bottom of the computer. ✍ It is extremely important that you replace the port replicator connector cover after disconnecting your computer from the port replicator. If the connector is left uncovered, dust may get inside and damage the computer.

  • Page 108: Connecting External Speakers Or Headphones

    Using Peripheral Devices > Connecting External Speakers or Headphones Connecting External Speakers or Headphones You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer. To connect external speakers ✍ Make sure your speakers are designed for computer use. Turn down the volume of the speakers before you turn them on.

  • Page 109: Connecting An External Display

    Using Peripheral Devices > Connecting an External Display Connecting an External Display Some features and options in this section may not be available on your computer. Blu-ray Disc playback on a connected external display may be interrupted, depending on the type or bit rate of the video. You may be able to solve this problem by lowering the screen resolution of the display.

  • Page 110

    Using Peripheral Devices > Connecting an External Display Connecting a Computer Display or a Projector You can connect an external display, such as a computer display or a projector, either directly to your computer or via the optional port replicator. To connect a computer display or a projector The monitor port on your computer is not accessible when the computer is attached to the port replicator.

  • Page 111

    Using Peripheral Devices > Connecting an External Display ✍ If necessary, connect the headphones jack on the projector and the headphones jack (4) i on the computer with a speaker cable (5). Your computer is compliant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection, which enables you to play and view a wide variety of copyright protected and high-quality content.

  • Page 112

    Using Peripheral Devices > Connecting an External Display ✍ If the external computer display is equipped with an HDMI input port, plug one end of an HDMI cable into the HDMI output port on the computer or the port replicator and the other end into the HDMI input port on the computer display. To connect a TFT/DVI monitor, use an HDMI to DVI-D adapter to connect it to the HDMI output port on the computer or the port replicator.

  • Page 113

    Set up the TV configuration system. If a device driver other than the one provided by Sony is used, the image will not be displayed and the audio will not be heard. Always use the device driver provided by Sony for updates.

  • Page 114

    Using Peripheral Devices > Connecting an External Display ✍ See the manual that came with your TV for more information on installation and use. The HDMI cable carries both video and audio signals. To play Blu-ray 3D Disc media Some features and options may not be available on your computer. See the specifications to find out about the configuration of your computer.

  • Page 115

    Using Peripheral Devices > Connecting an External Display ✍ You can change the screen resolution of your computer. Click for changing the screen resolution. See the help file included with the PowerDVD BD for more information. Insert Blu-ray 3D Disc media into the optical disc drive. To connect a high-quality digital sound output device between your computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your computer and TV using an HDMI connection.

  • Page 116: Selecting Display Modes

    Using Peripheral Devices > Selecting Display Modes Selecting Display Modes When an external display is connected, you can select either your computer screen or the connected display to use as the primary monitor. The monitor port on your computer is not accessible when the computer is attached to the port replicator. The screen resolution of your external display may change when you change the performance mode.

  • Page 117: Using The Multiple Monitors Function

    Using Peripheral Devices > Using the Multiple Monitors Function Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to your computer, your computer screen and the external display can function as a single desktop.

  • Page 118

    Using Peripheral Devices > Using the Multiple Monitors Function To use the Multiple Monitors function The monitor port on your computer is not accessible when the computer is attached to the port replicator. The screen resolution of your external display may change when you change the performance mode. ✍...

  • Page 119: Connecting A Usb Device

    Using Peripheral Devices > Connecting a USB Device Connecting a USB Device You can connect a Universal Serial Bus (USB) device, such as a mouse, a floppy disk drive, a speaker, or a printer, to your computer. You cannot use USB devices if you disable the USB ports in the BIOS setup screen. To enable the ports, follow the steps in Disabling Built-in Devices (page 133).

  • Page 120

    Using Peripheral Devices > Connecting a USB Device Notes on connecting a USB device ❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the USB device for more information. ❑...

  • Page 121: Customizing Your Vaio Computer

    Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Selecting Performance Modes (page 122) ❑...

  • Page 122: Selecting Performance Modes

    Customizing Your VAIO Computer > Selecting Performance Modes Selecting Performance Modes Your computer is equipped with the performance selector switch for changing the performance mode without restarting the computer. You can select either of the performance modes: STAMINA mode for lower power consumption or SPEED mode for faster performance.

  • Page 123

    Customizing Your VAIO Computer > Selecting Performance Modes To select a performance mode Slide the performance selector switch (1) to select a performance mode. Type of Mode Description STAMINA mode Uses the Intel Graphics Media Accelerator and disables some hardware devices on your computer to conserve battery power.

  • Page 124: Setting The Password

    If you forget the machine password, the password needs to be reset and a fee will be charged. To reset the password, contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO...

  • Page 125

    Customizing Your VAIO Computer > Setting the Password Setting the Power-on Password To add the power-on password (machine password) Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears. If the screen does not appear, restart the computer and try again. Press the <...

  • Page 126

    Customizing Your VAIO Computer > Setting the Password To add the power-on password (user password) Make sure you set the machine password before setting the user password. Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears.

  • Page 127

    Customizing Your VAIO Computer > Setting the Password To change or remove the power-on password (user password) Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears. If the screen does not appear, restart the computer and try again. Enter the user password and press the Enter key.

  • Page 128

    Customizing Your VAIO Computer > Setting the Password Setting the Windows Password To add the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Create a password for your account under Make changes to your user account. In the New password and Confirm new password fields, enter the password for your account.

  • Page 129

    Customizing Your VAIO Computer > Setting the Password To remove the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Remove your password. In the Current password field, enter the current password that you want to remove. Click Remove password.

  • Page 130: Using Intel(r) Vt

    Customizing Your VAIO Computer > Using Intel(R) VT Using Intel(R) VT Intel(R) Virtualization Technology (VT) allows you to use hardware virtualization software for enhancing your computer's performance. Intel VT may not be available depending on the CPU installed on your computer. For information on virtualization and how to use hardware virtualization software, contact the software publisher.

  • Page 131: Using The Vaio Control Center

    Customizing Your VAIO Computer > Using the VAIO Control Center Using the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center Click Start, All Programs, and VAIO Control Center. Select your desired control item and change the settings.

  • Page 132: Using The Vaio Power Management

    Customizing Your VAIO Computer > Using the VAIO Power Management Using the VAIO Power Management Power management helps you set up power plans for running on AC or battery power to suit your requirements for power consumption. The VAIO Power Management function is added to the Windows Power Options. With this software application, you can enhance the Windows power management functions to ensure better operation of your computer and longer battery life.

  • Page 133: Protecting Data From Unauthorized Use

    Customizing Your VAIO Computer > Protecting Data from Unauthorized Use Protecting Data from Unauthorized Use Disabling Built-in Devices You can use one of the BIOS functions to disable the following built-in devices and prohibit external connections and communications. ❑ USB Ports ❑...

  • Page 134

    Customizing Your VAIO Computer > Protecting Data from Unauthorized Use To disable built-in devices Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears. If the screen does not appear, restart the computer and try again. Press the <...

  • Page 135: Protecting The Hard Disk

    Customizing Your VAIO Computer > Protecting the Hard Disk Protecting the Hard Disk If your computer is equipped with a built-in hard disk drive, then the hard disk drive protection function is available. This function protects your hard disk drive against shock hazards. See the specifications to find out about the configuration of your computer.

  • Page 136: Upgrading Your Vaio Computer

    ❑ You should not install it yourself, if you are not familiar with upgrading memory on a computer. ❑ You should not touch the connectors or open the memory module compartment cover. For assistance, contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer (page The type of module and the amount of memory installed on your computer may differ depending on the model you purchased.

  • Page 137: Adding And Removing Memory

    Upgrading Your VAIO Computer > Adding and Removing Memory Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the amount of memory by replacing the installed memory module. Before you upgrade your computer's memory, read the notes and procedures in the following pages. Notes on adding memory modules ❑...

  • Page 138

    Upgrading Your VAIO Computer > Adding and Removing Memory ❑ Do not open the memory module package before you are ready to change the module. The package protects the module from ESD. ❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑...

  • Page 139

    Upgrading Your VAIO Computer > Adding and Removing Memory Removing and Installing a Memory Module To change or add a memory module Shut down the computer and disconnect all peripheral devices. Wait about an hour until the computer cools down. Unscrew the two screws (1), slide the bottom cover in the direction of the arrow (2), and remove the cover.

  • Page 140

    Upgrading Your VAIO Computer > Adding and Removing Memory Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2). Remove the new memory module from its packaging.

  • Page 141

    Upgrading Your VAIO Computer > Adding and Removing Memory Slide the memory module into the memory module slot and push it in until it clicks into place. Do not touch any components on the motherboard other than the memory module. Be careful not to touch the wires and the projections inside the bottom cover.

  • Page 142

    Upgrading Your VAIO Computer > Adding and Removing Memory Viewing the Amount of Memory To view the amount of memory Turn on the computer. Click Start, All Programs, and VAIO Control Center. Click System Information and System Information. You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the installation procedure and restart the computer.

  • Page 143: Precautions

    Precautions > Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. Some features and options in this section may not be available on your computer. ❑ Safety Information (page 144) ❑ Care and Maintenance Information ❑...

  • Page 144: Safety Information

    Precautions > Safety Information Safety Information Computer ❑ Use your computer on a solid, stable surface. ❑ Do not use your computer directly on your lap. The temperature of the base of the unit will rise during normal operation and over time could result in discomfort or burns. ❑...

  • Page 145

    ❑ For your safety, Sony recommends using the genuine Sony battery pack and AC adapter provided with this product. If these items need to be replaced during the life of the product, be sure to use a compatible genuine Sony battery pack or AC adapter.

  • Page 146

    Precautions > Safety Information ❑ If you have not used the battery pack for a considerable amount of time, the remaining battery life may become short. This is normal and does not indicate a malfunction. The battery pack will gradually discharge over time even while not in use.

  • Page 147: Care And Maintenance Information

    Precautions > Care and Maintenance Information Care and Maintenance Information Computer ❑ Clean the cabinet with a soft, dry or lightly moistened cloth with a mild detergent solution. Do not use an abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. ❑...

  • Page 148: Handling Your Computer

    Precautions > Handling Your Computer Handling Your Computer ❑ If you drop a solid object or any liquid onto your computer, shut down the computer, unplug it, and remove the battery pack. You may want to have the computer checked by qualified personnel before operating it again. ❑...

  • Page 149

    If any problems occur, unplug the computer and contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer (page ❑...

  • Page 150: Handling The Lcd Screen

    ❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising from changes to the settings.

  • Page 151: Using The Power Source

    ❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by sudden power surges, in an electrical storm, for example. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.

  • Page 152: Handling The Built-in Camera

    Precautions > Handling the Built-in Camera Handling the Built-in Camera ❑ Do not touch the lens protection cover of the built-in camera, as it may cause scratches on the cover and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may cause the camera to malfunction.

  • Page 153: Handling Discs

    Precautions > Handling Discs Handling Discs ❑ Fingerprints and dust on the surface of a disc may cause read errors. Be sure to hold the disc by its edges and central hole, as shown below: ❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in irreparable damage.

  • Page 154

    ❑ Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing. ❑ While the battery pack is in use or being charged, heat builds up in the battery pack. This is normal and is not cause for concern.

  • Page 155: Handling "memory Stick

    Precautions > Handling "Memory Stick" Handling "Memory Stick" ❑ Do not touch the "Memory Stick" connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with "Memory Stick". ❑ Do not bend, drop, or expose "Memory Stick". ❑...

  • Page 156: Handling The Built-in Storage Device

    Precautions > Handling the Built-in Storage Device Handling the Built-in Storage Device The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored.

  • Page 157

    Sony assumes no liability for any problems and damages arising out of your use of or inability to use the fingerprint sensor. ❑ The fingerprint recognition rate depends on your operating conditions and varies among individuals as well.

  • Page 158

    ❑ Although your computer is provided with the TPM security functions, these functions do not ensure complete protection of your data and hardware. Sony assumes no liability for any problems and damages arising out of your use of the functions.

  • Page 159: Troubleshooting

    Troubleshooting > Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. If these suggestions fail to solve your problems, use the VAIO Care. To launch the software, see Using the VAIO Care (page 38).

  • Page 160

    Troubleshooting > ❑ Speakers (page 197) ❑ Touch Pad (page 199) ❑ Keyboard (page 200) ❑ Floppy Disks (page 201) ❑ Audio/Video (page 202) ❑ "Memory Stick" (page 204) ❑ Peripherals (page 205)

  • Page 161: Computer Operations

    ❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery...

  • Page 162

    Troubleshooting > Computer Operations What should I do if the green power indicator light turns on but my screen remains blank? ❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred. ❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Shut down button, and Restart to restart your computer. ❑...

  • Page 163

    Troubleshooting > Computer Operations What should I do if my computer or software stops responding? ❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. ❑ If the Alt+F4 keys do not work, click Start and the Shut down button to turn off your computer. ❑...

  • Page 164

    23). ❑ If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer...

  • Page 165

    Troubleshooting > Computer Operations Why does the System Properties window display a slower CPU speed than the maximum? This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation purposes, System Properties may display the current CPU speed instead of the maximum speed. What should I do if my computer does not accept my password and returns a message, Enter Onetime Password? If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and...

  • Page 166

    Troubleshooting > Computer Operations How can I change the boot device order? You can use one of the BIOS functions to change the boot device order. Follow these steps: Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears.

  • Page 167: System Update / Security

    Troubleshooting > System Update / Security System Update / Security How can I find important updates for my computer? You can find and install the latest updates on your computer with the software applications: the Windows Update and the VAIO Update. See Updating Your Computer How do I schedule the installation of Windows updates to my computer? The Microsoft Windows operating system is preinstalled on your computer.

  • Page 168: Recovery / Recovery Media

    Troubleshooting > Recovery / Recovery Media Recovery / Recovery Media How can I create Recovery Media? You can create Recovery Media using the VAIO Care. The media are used to restore your computer system to its factory default settings. To create the media, launch the VAIO Care Create Recovery Media.

  • Page 169

    Troubleshooting > Recovery / Recovery Media How do I check the volume of the recovery area? Your built-in storage device contains the recovery area where the data for the system recovery is stored. To check the volume of the recovery area, follow these steps: Click Start, right-click Computer, and select Manage.

  • Page 170

    Troubleshooting > Recovery / Recovery Media How do I reduce the volume of the recovery area? Your built-in storage device contains the recovery area where the data for system recovery is stored. If your computer includes a solid state drive, you might want to minimize the recovery area by removing such data. If you recover your computer from Recovery Media (optical discs) on the model without a built-in optical disc drive, connect an external optical disc drive (not supplied) to the computer and to an AC power source.

  • Page 171

    Troubleshooting > Recovery / Recovery Media The above procedure involves system recovery. The applications and data you added on the storage device before removing the data for system recovery will all be lost. Once you have removed the data for system recovery, you need the Recovery Media for later system recovery.

  • Page 172: Partition

    Troubleshooting > Partition Partition How can I create a hard disk partition? The Windows feature allows you to create a partition without recovering your computer system. Click Start, Control Panel, System and Security, and Create and format hard disk partitions under Administrative Tools.

  • Page 173: Battery Pack

    Troubleshooting > Battery Pack Battery Pack How do I find the battery charging status? You can check the charge indicator for the battery charging status. See Charging the Battery Pack information. When is my computer using AC power? When your computer is connected to an AC outlet with the AC adapter, it uses AC power, even if the battery pack is installed. When should I recharge the battery pack? Recharge the battery pack when: ❑...

  • Page 174

    Installing/Removing the Battery Pack ❑ If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer...

  • Page 175: Built-in Camera

    Troubleshooting > Built-in Camera Built-in Camera Why does the viewfinder show no images or poor-quality images? ❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching another. On models with Media Gallery, you cannot use another camera application that uses the built-in camera while using the gesture function of Media Gallery.

  • Page 176

    Troubleshooting > Built-in Camera What should I do if movie playback shows dropped frames while my computer is running on battery power? The battery pack is running out of power. Connect your computer to an AC outlet. What should I do if captured images flicker? This problem occurs when you use the camera under fluorescent lights due to a mismatch between the lighting output frequency and the shutter speed.

  • Page 177: Networking (lan/wireless Lan)

    Troubleshooting > Networking (LAN/Wireless LAN) Networking (LAN/Wireless LAN) What should I do if the VAIO Smart Network icon is not displayed on the taskbar? ❑ Show the VAIO Smart Network icon ❑ If the VAIO Smart Network icon Click Start, All Programs, and VAIO Control Center. Click Network Connections and VAIO Smart Network.

  • Page 178

    Troubleshooting > Networking (LAN/Wireless LAN) ❑ Make sure the encryption key is correct. ❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting any other option may result in a communication failure. To change the settings, follow these steps: Right-click the power status icon on the taskbar and select Power Options.

  • Page 179

    Troubleshooting > Networking (LAN/Wireless LAN) What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑...

  • Page 180

    ❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.

  • Page 181: Wireless Wan

    ❑ Check that your connection manager software has detected the wireless WAN modem successfully. It may take some time for the software to detect the wireless WAN modem. ✍ For further information on the wireless WAN function, visit the Sony online support web site. ❑ Make sure the SIM card cover is closed.

  • Page 182: Bluetooth Technology

    Troubleshooting > BLUETOOTH Technology BLUETOOTH Technology What should I do if other BLUETOOTH devices cannot find my computer? ❑ Make sure both devices have the BLUETOOTH function enabled. ❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. ❑...

  • Page 183

    Troubleshooting > BLUETOOTH Technology What should I do if other BLUETOOTH devices cannot connect to my computer? ❑ Check the suggestions in What should I do if I cannot find the BLUETOOTH device I want to communicate with? (page 182). ❑...

  • Page 184

    Troubleshooting > BLUETOOTH Technology Why can't I use the BLUETOOTH function when I log onto my computer as a user with a standard user account? The BLUETOOTH function may not be available to a user with a standard user account on your computer. Log onto the computer as a user with administrative rights.

  • Page 185: Optical Discs

    Troubleshooting > Optical Discs Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.

  • Page 186

    Troubleshooting > Optical Discs What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label facing upward. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑...

  • Page 187

    Troubleshooting > Optical Discs ❑ Make sure the correct driver software is installed. Follow these steps: Click Start and Control Panel. Click System and Security. Click System. Click Device Manager in the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X"...

  • Page 188

    Troubleshooting > Optical Discs What should I do if I cannot play Blu-ray Disc media or my computer becomes unstable during Blu-ray Disc playback? ❑ Check if your optical disc drive supports the Blu-ray Disc media. ❑ To play copyright protected Blu-ray Disc media continually, you need to update the AACS key. If a message prompts you to update the AACS key, follow the message.

  • Page 189

    Troubleshooting > Optical Discs Why can't I write data to Blu-ray Disc media? ❑ Check if your optical disc drive supports the Blu-ray Disc writing function. ❑ BD-R Disc media are not rewritable. You cannot add or erase data to or from the BD-R Disc media. What should I do if my external optical disc drive does not work properly? Make sure that your external optical disc drive is connected to an AC power source and the USB port.

  • Page 190: Display

    Troubleshooting > Display Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 33) ❑...

  • Page 191

    Troubleshooting > Display What should I do if I do not see proper images or videos? ❑ Be sure to select True Color (32 bit) for the display colors before using video/image software or starting DVD playback. Selecting any other option may prevent such software from displaying images successfully. To change the display colors, follow these steps: Right-click on the desktop and select Screen resolution.

  • Page 192

    Troubleshooting > Display What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? ❑ Make sure you are using an HDCP-compliant display. The copyright protected content is not displayed on a non-HDCP compliant display.

  • Page 193

    Troubleshooting > Display Why doesn't my screen display a video? ❑ If the display output is directed to the external display and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback.

  • Page 194

    Troubleshooting > Display How do I run Windows Aero? To run Windows Aero, follow these steps: Right-click on the desktop and select Personalize. Select your desired theme from Aero Themes. For information about the Windows Aero features, such as Windows Flip 3D, see Windows Help and Support.

  • Page 195: Printing

    Troubleshooting > Printing Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑...

  • Page 196: Microphone

    Troubleshooting > Microphone Microphone What should I do if my microphone does not work? ❑ Your computer is not equipped with the microphone jack. You cannot use an external microphone. ❑ Your sound input device may have been incorrectly configured. To configure the sound input device, follow these steps: Close all open programs.

  • Page 197: Speakers

    Troubleshooting > Speakers Speakers What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information.

  • Page 198

    Troubleshooting > Speakers What should I do if my external speakers do not work? ❑ Check the suggestions in What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information.

  • Page 199: Touch Pad

    Troubleshooting > Touch Pad Touch Pad What should I do if the touch pad does not work? ❑ You may have disabled the touch pad. Press the Fn+F1 keys to enable it. See Using the Touch Pad ❑ Make sure that a mouse is not connected to your computer. ❑...

  • Page 200: Keyboard

    Troubleshooting > Keyboard Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: Click Start and Control Panel.

  • Page 201: Floppy Disks

    Troubleshooting > Floppy Disks Floppy Disks Why doesn't the Safely Remove Hardware and Eject Media icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port.

  • Page 202: Audio/video

    Troubleshooting > Audio/Video Audio/Video How do I turn off the Windows startup sound? To turn off the Windows startup sound, follow these steps: Click Start and Control Panel. Click Hardware and Sound. Click Manage audio devices under Sound. On the Sounds tab, click to cancel the Play Windows Startup sound check box. Click OK.

  • Page 203

    Troubleshooting > Audio/Video What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? ❑ You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI output port, optical output port, or headphones jack.

  • Page 204: Memory Stick

    Troubleshooting > "Memory Stick" "Memory Stick" What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer on other devices? You may need to reformat your "Memory Stick". Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick", back up important data and confirm that "Memory Stick"...

  • Page 205: Peripherals

    Troubleshooting > Peripherals Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to an AC outlet.

  • Page 206: Trademarks

    S-FORCE is a trademark or registered trademark of Sony Corporation. i.LINK is a name to denote IEEE 1394. i.LINK and i.LINK logo " " are the trademarks of Sony Corporation. Intel, Intel Inside, Pentium, Intel SpeedStep, and Atom are trademarks or registered trademarks of Intel Corporation in the United States and/or other countries.

  • Page 207

    SDHC Logo is a trademark. SDXC Logo is a trademark. The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.

  • Page 208

    Trademarks > "PlaceEngine" was developed by Sony Computer Science Laboratories, Inc. and is licensed by Koozyt, Inc. "TransferJet" and the "TransferJet" logo are trademarks of Sony Corporation. "AVCHD" is a trademark of Panasonic Corporation and Sony Corporation. All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ®...

  • Page 209: Notice

    In the manual, the ™ or ® marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.

  • Page 210

    © 2011 Sony Corporation...

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