Copying Difficulties - Brother DCP-350C User Manual

Printing (continued)
Difficulty
Stains appear on the reverse side
or at the bottom of the page.
The machine prints dense lines on
the page.
The printouts are wrinkled.
Cannot perform '2 in 1' or '4 in 1'
printing.
Print speed is too slow.
Colour Enhancement is not
working properly.
Machine feeds multiple pages.
Printed pages are not stacked
neatly.
Printed pages refeed and cause a
paper jam.
Machine does not print from Paint
Brush.
Machine does not print from Adobe
Illustrator.
The machine cannot print full pages
of a document.
Out of Memory message occurs.

Copying Difficulties

Difficulty
Vertical streaks appear on copies.
Poor copy results when using the
ADF. (DCP-560CN only)
Vertical black line appears in
copies. (DCP-560CN only)
Suggestions
Make sure the printer platen is not dirty with ink.
Make sure you are using the paper support flap. (See Loading paper and other
media on page 8.)
Check Reverse Order in the Basic tab of the printer driver.
In the printer driver Basic tab, click Settings, and uncheck Bi-Directional
Printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Basic tab. Also, click the Settings, and make sure you uncheck Colour
Enhancement.
Turn the borderless feature off. Borderless printing is slower than normal printing.
If the image data is not full colour in your application (such as 256 colour), Colour
Enhancement will not work. Use at least 24 bit colour data with the Colour
Enhancement feature.
Make sure the paper is loaded properly in the paper tray. (See Loading paper and
other media on page 8.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
Make sure you are using the paper support flap. (See Loading paper and other
media on page 8.)
Make sure you pull out the paper support until it clicks.
Try setting the Display setting to
Try to reduce the print resolution.
Reduce the printing resolution.
Reduce the complexity of your document and try again. Reduce the graphic
quality or the number of font sizes within your application software.
Suggestions
If you see vertical streaks on copies, clean the scanner. (See Cleaning the
scanner on page 42.)
Try using the scanner glass. (See Using the scanner glass on page 7.)
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip. Clean the glass strip. (See Cleaning the scanner on page 42.)
Troubleshooting and Routine Maintenance
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256 colours .
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