Page 1 70% recycled paper. CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A.
Page 3 imageCLASS MF5500 Series Basic Guide...
Page 4: Manuals For The Machine
Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. Depending on the system conﬁguration and product purchased, some manuals may not be needed. The guides with this symbol are printed manuals. •...
Page 5: How This Manual Is Organized
Includes the speciﬁcations of this machine and the index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact speciﬁcation, please contact Canon.
Page 6: Table Of Contents
Contents Preface ............viii How to Use This Manual .
Page 7 Chapter 2 Paper Handling Print Media Requirements .........2-1 Printing Areas .
Page 8 The Clean Earth Campaign ........8-8 THE CANON CARTRIDGE RECYCLING PROGRAM ....8-8 U.S.A.
Page 9 Transporting the Machine by Car ........8-20 Chapter 9 Troubleshooting Clearing Jams .
Page 10: Preface
Thank you for purchasing the Canon imageCLASS MF5500 Series. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
Page 11: Illustrations Used In This Manual
Illustrations Used in This Manual Unless otherwise mentioned, illustrations used in this manual are those taken when no optional equipment is attached to the imageCLASS MF5550. The model imageCLASS MF5550 is used for illustration purposes in this manual. When there is any difference between MF5530 and MF5550, it is clearly indicated in the text, e.g., "Only for the MF5550 model."...
Page 12: Legal Notices
Do not make any changes or modiﬁcations to the equipment unless otherwise speciﬁed in this manual. If such changes or modiﬁcations should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. TEL No. (516) 328-5600...
Page 13: Laser Safety
The targeted products are ofﬁce equipment, such as computers, displays, printers, facsimiles, and copiers. The standards and logos are uniform among participating nations. ® Partner, Canon USA, Inc. has ® Ofﬁce Equipment Program is ®...
Page 14: Trademarks
Disclaimers The information in this manual is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.
Page 15: Legal Limitations On The Usage Of Your Product And The Use Of Images
Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below.
Page 16: Important Safety Instructions
ﬁre or electrical shock. If these items are dropped or spilled inside the machine, immediately disconnect the power cord from the power outlet. Then, contact Canon Authorized Service Facilities or the Canon Customer Care Center.
Page 17: Power Supply
Do not install the machine in the following locations: - A damp or dusty location - A location near water faucets or water - A location exposed to direct sunlight - A location subject to high temperatures - A location near open ﬂames - A location near devices that contain magnets or generate magnetic ﬁelds, such as speakers •...
Page 18: Handling
• If the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately disconnect the power cord from the power outlet. Then, contact Canon Authorized Service Facilities or the Canon Customer Care Center. Continued use of the machine in this condition may result in a ﬁre or electrical shock.
Page 19: Maintenance And Inspections
ﬁre or electrical shock. If these items are dropped or spilled inside the machine, immediately disconnect the power cord from the power outlet. Then, contact Canon Authorized Service Facilities or the Canon Customer Care Center.
Page 20 There are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
Page 21: Consumables
Consumables WARNING • Do not burn or throw used toner cartridges into open ﬂames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a ﬁre. • Do not store toner cartridges or copy paper in places exposed to open ﬂames, as this may cause the toner or paper to ignite, resulting in burns or a ﬁre.
Page 23: Introduction
If you encounter a problem with the machine's operation, try to solve it by using the information in Chapter 9, "Troubleshooting." If you cannot solve the problem or if you think your machine needs servicing, contact Canon Authorized Service Facilities or the Canon Customer Care Center.
Page 24: Main Components Of The Machine
Main Components of the Machine This section describes the main components of the machine. ■ MF5550 Front View a a a a ADF (Automatic Document Feeder) Holds documents and feeds them automatically into the scanning unit. b b b b Document feeder tray Place documents.
Page 25 a a a a Platen glass cover Open it when you place documents on the platen glass for copying or scanning. b b b b Platen glass Place documents. Main Components of the Machine...
Page 26: Rear View
Rear View a a a a USB port Connect the USB (Universal Serial Bus) cable. b b b b Telephone line jack Connect the telephone cable. (Only for the MF5550 model.) c c c c External device jack Connect an external device. (Only for the MF5550 model.) Main Components of the Machine d d d d Face up cover...
Page 27: Operation Panel
Operation Panel This section describes keys used when making copies, scanning and setting the Menu. For keys not described here, see Chapter 1, "Introduction," in the Facsimile Guide. ■ MF5550 Receive Mode Pause Redial Coded Dial a a a a Alarm indicator Flashes red when the machine has a problem such as a paper jam.
Page 28 l l l l LCD Displays messages and prompts during operation. Also displays selections, text, and numbers when specifying settings. m m m m Start key Starts copying. n n n n Stop/Reset key Cancels copying and other operations, and returns to the standby display.
Page 29: Standby Display
Standby Display The standby display differs depending on which mode is selected. The standby display in the Copy or Scan mode is as follows: ■ Copy Mode Copy ratio Exposure ■ Scan Mode NOTE • When the machine is plugged in, the LCD displays <PLEASE WAIT> for a while, then the standby display appears.
Page 30: Energy Saver Mode
Energy Saver Mode This machine provides an energy saver function. When no operations are performed for about 5 minutes, the machine automatically enters the energy saver mode. NOTE • The time until the machine enters the energy saver mode can be speciﬁed in a range of 3 minutes to 30 minutes.
Page 31: Restoring From The Energy Saver Mode Manually
Restoring from the Energy Saver Mode Manually Press [Energy Saver]. The Energy Saver key goes off and the machine enters the standby mode. NOTE The machine can be restored from the energy saver mode immediately. However, it may vary according to room temperature and circumstances. Energy Saver Mode...
Page 32 1-10 Energy Saver Mode...
Page 33: Paper Handling
Print Media Requirements For high-quality copies, we recommend using paper and transparencies recommended by Canon. Some types of paper available at ofﬁce supply stores may not be suitable for this machine. If you have any questions about paper and transparencies, contact Canon Authorized Service Facilities or the Canon Customer Care Center.
Page 34: Unacceptable Paper
Paper which has already been copied using a digital full-color copier (Do not copy on the reverse side.) • Paper which has been printed on using a thermal transfer printer (Do not copy on the reverse side.) IMPORTANT Never attempt to make copies on full-color transparencies. Doing so may result in product malfunction.
Page 35: Printing Areas
Please note that the term "printing area" represents both the recommended area for optimum print quality and the entire area where the machine can technically print from your computer. Printing area (light shade): Canon recommends that you print within this area. ■ Paper MAX.
Page 36: Loading Paper
Loading Paper This section describes how to load paper in the cassette and the multi-purpose feeder. CAUTION When loading paper, take care not to cut your hands on the edges of the paper. NOTE • The paper in the multi-purpose feeder is fed prior to the paper in the cassette. •...
Page 37 Pinch and slide the length slide guide to ﬁt the size of the paper stack you want to load. IMPORTANT If the slide guides are not adjusted correctly for the size of the paper, the quality of your printouts may be adversely affected. Load the paper stack in the cassette with the print side down.
Page 38 Pinch and slide the width slide guides to ﬁt the paper stack. Make sure the paper stack does not exceed the load limit mark. Hooks Hook Insert the cassette into the machine. NOTE If you do not completely insert the cassette into the machine, paper jams may occur. Loading Paper Load limit mark...
Page 39: Loading Envelopes In The Cassette
Specify the paper size. ❑ Press [Menu] ➞ [ ] or [ ] to select <COMMON SETTINGS> ➞ press [Set]. ❑ Press [ ] or [ ] to select <PAPER SETTINGS> ➞ press [Set] ➞ [ ] or [ ] to select <PAPER SIZE>...
Page 40 Remove any curling from the envelopes by holding the edges diagonally and bending them gently. Run a pen or other rounded object along the back ﬂaps to ﬂatten them. The ﬂaps should not bulge more than Tap the edges on a ﬂat surface to even the envelopes. Pull out the cassette completely.
Page 41 Pinch and slide the length slide guide to ﬁt the size of the envelopes you want to load. IMPORTANT If the slide guides are not adjusted correctly for the size of the envelopes, the quality of your printouts may be adversely affected. Load the envelopes in the cassette with the print side down and the right edge (i.e., closer to the stamp) ﬁrst.
Page 42 Pinch and slide the width slide guides to ﬁt the envelopes. Make sure the envelopes do not exceed the load limit mark. Hooks Insert the cassette into the machine. NOTE If you do not completely insert the cassette into the machine, paper jams may occur. 2-10 Loading Paper Load limit...
Page 43: Loading Paper In The Multi-Purpose Feeder
Specify the paper size. ❑ ➞ Press [Menu] [ ] or [ ] to select <COMMON SETTINGS> ❑ Press [ ] or [ ] to select <PAPER SETTINGS> ➞ <PAPER SIZE> ❑ Press [ ] or [ ] to select <ENVELOPE> envelope type (COM10, MONARCH, DL, or ISO-C5) Specify the paper type.
Page 44 Insert the paper straightly in the multi-purpose feeder with the print side up. NOTE When you load paper with a logo on, position the paper with the print side up (logo side) and insert it so that the top of the paper feeds ﬁrst in the multi-purpose feeder. Specify the paper size.
Page 45: Loading An Envelope In The Multi-Purpose Feeder
Loading an Envelope in the Multi-Purpose Feeder Use the multi-purpose feeder when you want to copy or print an envelope one by one. IMPORTANT The recommended envelopes are COM10, MONARCH, DL, and ISO-C5. Using other envelopes may affect the quality of the printout. NOTE The envelope in the multi-purpose feeder is fed prior to the paper in the cassette.
Page 46 Specify the paper size. ❑ Press [Menu] ➞ [ ] or [ ] to select <COMMON SETTINGS> ➞ press [Set]. ❑ Press [ ] or [ ] to select <PAPER SETTINGS> ➞ press [Set] ➞ [ ] or [ ] to select <PAPER SIZE>...
Page 47: Orientation Of The Document And The Paper Loading
Orientation of the Document and the Paper Loading When you load a document in the ADF, the orientation of the document and the orientation of the paper in the cassette or in the multi-purpose feeder are as shown below. Cassette Multi- When you place a document on the platen glass, the orientation of the document and the orientation of the paper in the cassette or in the multi-purpose feeder are as shown below.
Page 48: Selecting The Paper Output Area
Selecting the Paper Output Area Face down paper output delivers paper with the printed side down on the output tray. Face up paper output delivers paper with the printed side up out of the face up paper output. Select the area depending on your purpose by opening or closing the face up cover.
Page 49: Paper Type And Paper Output Area
Paper Type and Paper Output Area Select the suitable paper output area depending on the paper type and your purpose. Paper Type Paper Output Area face up Plain Paper face down face up Heavy Paper face down face up Transparencies face down Labels face up...
Page 50: Face Up Paper Output Area
Face Up Paper Output Area The paper is delivered with the printed side up out of the face up paper output on the back side of the machine. This way is convenient for printing on transparencies, envelopes, or labels which tend to curl, because the paper is delivered straight through out of the machine.
Page 51: Document Handling
Document Handling This chapter describes the types of documents you can scan, copy or send with this machine and how to set them on the platen glass or in the ADF. Document Requirements The documents you place on the platen glass or loaded in the ADF for copying, scanning, or sending must meet these requirements: Type of Plain paper...
Page 52: Problem Documents
Weight When scanning, copying, and sending a transparent document such as tracing paper or transparencies, place a piece of plain white paper behind the document. 21 lb (80 g/m ) paper NOTE When making copies of a small size document, the copy speed may be slightly slower than usual.
Page 53: Setting Up Documents
Setting Up Documents For scanning, place your documents on the platen glass or load them in the ADF. Where you set up your documents depends on the size and type of documents you want to scan. (See "Document Requirements," on p. 3-1.) Placing a Document on the Platen Glass Open the platen glass cover.
Page 54: Loading Documents In The Adf
The illustration below shows how to place an LTR-size document on the platen glass. Loading Documents in the ADF NOTE Make sure there is no document on the platen glass. Fan the edges that will feed into the machine ﬁrst, then tap the edges of multiple page documents on a ﬂat surface to even the stack.
Page 55 Slide the slide guides to the width of the document. Load the documents face up in the ADF. NOTE • For multiple page documents, the pages are fed one by one from the top of the stack (from the ﬁrst page). •...
Page 56: The Paper Path Of The Adf
The Paper Path of the ADF Scanning unit NOTE • When documents are loaded in the ADF, the scanning unit moves to the position shown above and stays there. • When documents are not loaded in the ADF, the scanning unit moves to scan it. Setting Up Documents The machine scans documents from the first page.
Page 57: Printing From Your Computer
Check if the machine is selected as the default printer. • You can check if your machine is set as the default printer when you open the [Print] dialog box in an application and your machine is selected in the printer box.
Page 58 Hardware] ➞ [Printers and Faxes]. ● On Windows 98/Me/2000: ❑ Click [Start] on the Windows task bar, select [Settings] ➞ [Printers]. Click the corresponding printer driver icon. From the [File] menu, click [Set as Default Printer] (Windows 98/ Me: [Set as Default]). Before Printing...
Page 59: Printing Documents
Select the command to print. In most cases, click [Print] in the [File] menu. The [Print] dialog box appears. From the [Select Printer] list box or the [Name] pull-down list in the [Print] dialog box, select the printer to be used. Printing Documents...
Page 60: Canceling Printing
Click [Preference] or [Properties]. NOTE Depending on the application you are using, select the printer to be used in the [General] tab sheet in the [Print] dialog box, then specify the print settings in the corresponding tab sheet. (Only for Windows 2000.) Specify the required settings ➞...
Page 61: More Information
More Information For detailed information on all printing features, see Chapter 2, "Printing," in the Software Guide. More Information...
Page 62 More Information...
Page 63: Copying
Copying This chapter explains how to make copies, adjust scan settings to improve the image quality, and enlarge or reduce the copy sizes. It also describes the special copy features. Documents You Can Copy For information on the types of documents you can copy, their requirements, and details on setting up documents, see Chapter 3, "Document Handling."...
Page 64: Making Copies
Making Copies Follow this procedure to make copies: Place the document on the platen glass or load it in the ADF. For details on how to place or load documents, see "Setting Up Documents," on p. 3-3. Press [COPY]. Use the numeric keys to enter the number of copies. You can set up to 99 copies.
Page 65: Specifying The Paper Size And Type (Common For Cassette And Multi-Purpose Feeder)
* The paper type should be selected in the Menu. • If you intend to make a copy and print with a thermal transfer printer using the same sheet of paper, make the copy ﬁrst. Failure to do so may make copies dirty or cause a paper jam.
Page 66: Specifying The Paper Type
Press [ ] or [ ] to select the appropriate paper size (LTR, LGL, EXECUTIV, A4, B5, ENVELOPE, or FREE SIZE) ➞ press [Set]. P A P E R S E T T I N G S 1 . P A P E R S I Z E ●...
Page 67 Press [ ] or [ ] to select the appropriate paper type ➞ press [Set]. P A P E R S E T T I N G S 2 . P A P E R T Y P E You can select from the following paper types: - Plain paper (17 lb to 24 lb (64 g/m - Heavy paper (25 lb to 34 lb (91 g/m PAPER H>*...
Page 68: Setting Enlarging/Reducing
Setting Enlarging/Reducing When placing a document on the platen glass, you can enlarge or reduce the copy size using preset copy ratios or using custom copy ratios. Enlarging/Reducing Using Preset Copy Ratios NOTE You cannot enlarge or reduce the copy size when using the ADF. Place a document on the platen glass.
Page 69: Enlarging/Reducing Using Custom Copy Ratios
NOTE • If the <PAPER SIZE GROUP> of <COPY SETTINGS> in the Menu is set to <A> or <AB>, the preset copy ratios will be as follows: - A: 50%, 70%, 100%, 141%, 200% - AB: 50%, 70%, 81%, 86%, 100%, 115%, 122%, 141%, 200% For details, see <PAPER SIZE GROUP>...
Page 70: Improving Copied Image
Improving Copied Image Adjusting the Image Quality (Resolution) You can adjust image quality to the appropriate level best suited for a document with text or photos. Three modes are available for adjusting the image quality. Press [Image Quality]. Press [ ] or [ ] to select the image quality. You can select from the following: - <TEXT>...
Page 71: Adjusting The Exposure (Density)
Adjusting the Exposure (Density) You can adjust the copy exposure automatically or manually according to how light or dark your document is. Press [Exposure]. Press [ ] or [ ] to select the exposure mode. ● Adjusting manually: ❑ Select <MANUAL> ➞ press [Set]. ❑...
Page 72: Special Features
Special Features The machine has the following SPECIAL COPY feature: Collate Copy. This feature allows you to sort copies in page order. Collate Copy The collate copy allows you to sort copies in page order. It is convenient when you make multiple copies of multiple page documents.
Page 73: When Placing A Document On The Platen Glass
Press [Start]. The machine begins scanning from the ﬁrst page of the document. After scanning, the scanned documents will come out in order. NOTE When scanning multiple page documents, <MEMORY FULL> and <PRESS SET KEY> may appear in the LCD, and the document being scanned stops in the ADF. Press [Set] to make the document come out automatically.
Page 74 Press [Set]. The machine begins printing out. NOTE When scanning multiple page documents, <MEMORY FULL> and <PRESS SET KEY> may appear in the LCD and scanning is canceled. In this case, reduce the documents to be scanned. Or, change the image quality mode to <TEXT>. 5-12 Special Features...
Page 75: Before Scanning
Scanning This chapter brieﬂy explains how to scan documents into your computer using the scanner driver included in the CD-ROM. Before Scanning Before scanning, software must be installed in your computer. • If not, please see "Install the software and connect the machine to your computer," in the Set-Up Sheet or Chapter 1, "Installation,"...
Page 76: Scanning Methods
Scanning Methods There are two methods of scanning documents to your computer: • Using a TWAIN- or WIA- (Windows XP) compliant Windows application • Using [SCAN] on the operation panel of the machine IMPORTANT • When using [SCAN], the ADF is not available for scanning. •...
Page 77: More Information
More Information For detailed information on all scanning features, see Chapter 3, "Scanning," in the Software Guide. More Information...
Page 78 More Information...
Page 79: System Monitor
System Monitor This chapter explains how to check the status of the jobs stored in the machine, and to conﬁrm or delete them as needed. Checking the Status of Print and Fax Jobs Use [Status Monitor] to conﬁrm or delete a job. You can select a job from the following: - <PRINT>...
Page 80: Conﬁrming And Deleting A Fax Tx Job
If you decide to delete the current print job, press [ ] for <YES>. C A N C E L P R I N T I N G ? Y E S = ( – ) NOTE • To cancel deleting the job, press [ ] for <NO>. •...
Page 81: Conﬁrming And Deleting A Fax Rx Job
Conﬁrming and Deleting a Fax RX Job Press [Status Monitor]. Press [ ] or [ ] to select <FAX RX> ➞ press [Set]. NOTE • If there is no job, <NO FAX JOBS EXIST> is displayed. • If there is only one fax job, go to step 4. Press [ ] or [ ] to conﬁrm the fax/telephone number.
Page 82 Checking the Status of Print and Fax Jobs...
Page 83: Maintenance
Maintenance This chapter explains how to clean the machine, replace the toner cartridge, and repack and transport the machine. Periodic Cleaning Your machine requires little periodic maintenance. This section describes the necessary cleaning procedures for your machine. CAUTION • When cleaning the machine's exterior or the platen glass, be sure to disconnect the power cord before cleaning the machine.
Page 84: Cleaning The Exterior
Cleaning the Exterior Wipe the machine's exterior with a clean, soft, lint-free cloth moistened with water or diluted dishwashing detergent solution. Cleaning the Scanning Area Wipe the scanning area (shaded area) with a clean, soft, lint-free cloth moistened with water, then wipe with a clean, soft, dry, lint-free cloth. Periodic Cleaning Platen glass cover Platen glass...
Page 85: Cleaning The Adf Area
Cleaning the ADF Area Black lines may appear in copies when the ADF is used to feed documents. This is caused by paste, ink, correction ﬂuid, or other foreign matters in the read area of the platen glass (shaded area). Use a clean soft cloth to wipe the read area clean.
Page 86: When To Replace The Cartridge
When to Replace the Cartridge The cartridge is a consumable item and should be replaced when the toner runs out. If white streaks or light bands appear on the printouts, the toner is running low. NOTE When handling the cartridge, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing.
Page 87: Print Yield
Approximate Print Yield Canon Cartridge X25: Approx. 2,500 printouts (A4 at 4% dot coverage*). * The term "A4 at 4% dot coverage" denotes a document on which the area covered with toner is 4% of the total area of an A4-size sheet.
Page 88: Handling And Storing The Cartridge
Handling and Storing the Cartridge This section describes the precautions to ensure optimum copy quality. Handling Precautions WARNING • Do not throw the cartridge into open ﬂames, as this may cause the toner to ignite and result in burns or a ﬁre. •...
Page 89: Storing Partially Used Cartridges
If you do not have the protective bag or shipping box for the cartridge, store the cartridge in a dark location. Recycling Used Cartridges Canon has instituted a worldwide recycling program for cartridges called "The Clean Earth Campaign." This program preserves precious natural resources by utilizing a...
Page 90: The Clean Earth Campaign
The Clean Earth Campaign THE CANON CARTRIDGE RECYCLING PROGRAM The Canon Cartridge Recycling Program fulﬁlls the ﬁrst initiative of Canon's Clean Earth Campaign, which supports four critical environmental areas: • Recycling in the Workplace • Conserving Environmental Resources • Scientiﬁc Research and Education •...
Page 91: U.s.a. Program
We encourage you to use this option as a more efﬁcient way to ship cartridges. • Place as many cartridges as possible into one box. Carefully seal the box with tape; • Call 1-800-OK-CANON to receive your free eight cartridge collection box. When to Replace the Cartridge...
Page 92 Maximum weight = 70 lb (31.8 kg) Maximum length = 108" (2,743 mm) Maximum girth (length + 2 × width + 2 × height) = 130" (3,302 mm) If your shipment exceeds the above limits, please call 1-800-OK-CANON for special shipping information. Please Note: Do not send defective cartridges for replacement.
Page 93: Shipping
Apply the UPS authorized returning label provided in this guide. Residents of Alaska and Hawaii: Do not use the UPS authorized returning label. For Alaska and Hawaii Canon set up alternative mail service with the U.S. Postal Service. Please call 1-800-OK-CANON to receive U.S. Postal Service merchandise returning label.
Page 94: Canada Program-Canada Programme
Call 1-800-667-2666 to receive your free Canon collection box kit. The collection box can accommodate eight individual cartridge boxes. • Place your eight individually packaged boxes of empty cartridges into the Canon collection box. Seal the box. • Apply the Canon Canada Inc./Canada Post label provided in this brochure.
Page 95 Working to preserve endangered species is a long-standing Canon interest. To this end, for every cartridge collected, Canon Canada donates $1, shared equally between World Wildlife Fund Canada and the Nature Conservancy of Canada. This donation is utilized in Canada.
Page 96: Replacing The Cartridge
Replacing the Cartridge This section describes how to remove the used cartridge and replace it with a new one. Before replacing the cartridge, be sure to read the section "When to Replace the Cartridge," on p. 8-4. NOTE When handling the cartridge, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing.
Page 97 Remove the new cartridge from its protective bag. NOTE Save the protective bag. You may need it later when you remove the cartridge from the machine. Rock the cartridge ﬁve or six times to distribute the toner evenly. Instructions Place the cartridge on a ﬂat and stable surface. Grip the sealing tape tab and snap it in the direction as shown below.
Page 98 While grasping the cartridge with one hand, ﬁrmly and slowly pull the sealing tape tab with the other hand to remove the sealing tape completely. Throw the tape away. IMPORTANT To avoid breaking the tape, do not pull out the tape at an upward or downward angle. Hold the cartridge and position the arrow mark on the cartridge towards the inside of the machine as shown below.
Page 99 Align the projections guides in the machine and gently slide the cartridge into the machine as far as it will go. Close the front cover. NOTE If the LCD displays <INSTALL CARTRIDGE> and <TONER SUPPLY LOW> alternately, reset the machine by opening the front cover and then closing it. on both sides of the cartridge to the Replacing the Cartridge 8-17...
Page 100: Repacking And Transporting Your Machine
Unplug the power cord. If the machine is connected to a telephone or your computer, remove the telephone line or printer cable. Open the front cover. Grip the end of the cartridge, and remove it from the machine. In order to avoid direct sunlight, place the cartridge in the protective bag that the cartridge came in when you purchased it.
Page 101: Carrying The Machine By The Sides
Carrying the Machine by the Sides Pull out the cassette completely, and remove the extension cover. Push in the output tray, and close the document feeder tray. Grip the handles on both sides of the machine and lift it carefully, as shown in the illustration above.
Page 102: Transporting The Machine By Car
Transporting the Machine by Car Pack the machine, using the original packing material and box. Place the machine on a level, stable surface. IMPORTANT • Do not leave the machine inside a car for a long period of time; the temperature can become very high or low.
Page 103: Troubleshooting
Troubleshooting This chapter describes the problems you might encounter when using the machine and their remedies. It also explains what to do if you cannot solve the problem by yourself. Clearing Jams This section describes how to remove jammed paper. Removing Jammed Paper from Inside the Machine When print media jams inside the machine, the LCD displays <REC.
Page 104 Hold both sides of the jammed paper and pull it out from the multi-purpose feeder. Pull out the cassette completely. Hold both sides of the jammed paper and pull it out from the machine. Insert the cassette to the machine. Open the front cover.
Page 105 ﬁnger oil and scratches, which may lead to print deterioration. • To avoid possible damage to the printer, do not touch the pins near the left end of the transfer roller. Pins NOTE Do not expose the cartridge to light for more than 5 minutes.
Page 106 Hold both sides of the jammed paper and carefully move it inward, then gently pull it out. Roll the leading end of the paper outwards so that the printed surface is on the inside of the roll, then gently pull the rolled up paper out of the machine.
Page 107 Do not pull the jammed paper forward from the cassette. It may cause a machine malfunction. • Do not pull the jammed paper upward; the toner on the paper will stain the printer and cause a permanent reduction in print quality. Open the face up cover and push down the green paper release levers on both sides of the face up paper output.
Page 108 Carefully pull the jammed paper straight out through the rollers. If the jammed paper is badly folded, similar to the folds of an accordion, ease the jammed paper loose and then pull it out of the machine. Push the paper release levers back to their original position and close the face up cover.
Page 109: Removing Jammed Paper From The Adf
Insert the cartridge back into the machine, then close the front cover. For details, see "Replacing the Cartridge," on p. 8-14. IMPORTANT After you replace the cartridge and close the front cover, the machine should be ready for operating. If the machine returns to the ready state for operating, troubleshooting has been successful.
Page 110 Widen the slide guides until they stop, and remove the paper so as not to be caught by the slide guides. Open the ADF and gently remove the jammed paper from the ADF. Open the ADF and gently remove the jammed paper from the document output tray.
Page 111: Lcd Messages
Remedy Reset the machine by opening the front cover and then closing it. If the message persists, unplug the machine from the power supply and contact Canon Authorized Service Facilities or the Canon Customer Care Center. CLEAR ADF Cause 1 There is a paper jam in the ADF.
Page 112 ADF, the document being scanned stops in the ADF. In this case, press [Set] to make the document come out automatically. PRINTER DATA ERROR Cause A problem has occurred in the data transmission between the machine and your computer.
Page 113 Unplug the machine from the power supply and wait approximately 3 minutes to 5 minutes, then plug it in again. If this does not solve the problem, unplug the machine and contact Canon Authorized Service Facilities or the Canon Customer Care Center.
Page 114: Paper Feeding Problems
Paper Feeding Problems Paper does not feed correctly. Does the cassette or multi-purpose feeder contain an appropriate quantity of sheets? Make sure the paper stack in the cassette or the paper in the multi-purpose feeder does not exceed the capacity of the cassette or multi-purpose feeder. (See "Loading Paper,"...
Page 115 (See "Loading Paper," on p. 2-4.) Is the proper transparency loaded in the multi-purpose feeder? Do not use any transparencies designed for color copiers. They will cause a paper jam. Please use transparencies recommended by Canon. Paper feeds curled. Is the proper paper loaded? Load proper paper in the cassette or multi-purpose feeder.
Page 116 Paper stacked roughly. Is the proper paper loaded? Load proper paper in the cassette or multi-purpose feeder. (See Chapter 2, "Paper Handling.") Select <TRANSPARENCY> in <PAPER TYPE> in <COMMON SETTINGS> of the Menu. (See "Specifying the Paper Type," on p. 5-4.) Repeated paper jams occur.
Page 117: Copying Problems
Copying Problems The machine will not make a copy. Is the cartridge installed correctly? Make sure the cartridge is installed correctly. (See "Install the cartridge," in the Set-Up Sheet.) Is the sealing tape removed from the cartridge? Remove the sealing tape from the cartridge. (See "Install the cartridge," in the Set-Up Sheet.) Is the cassette inserted completely into the machine? Insert the cassette as far as it will go.
Page 118: Print Quality Problems
Print Quality Problems The print quality is not what you expect; print is not clear, has missing dots or white streaks. Are the size, thickness and type of the paper you are using within the speciﬁcations of the machine? Check that the paper you are using is supported by the speciﬁcations of the machine.
Page 119 Is the machine installed in a stable location? Install the machine in a proper location. (See "Installation," on p. xiv.) Copies are too dark or too light. Is the exposure adjusted correctly? Adjust the exposure correctly using [Exposure]. (See "Adjusting the Exposure (Density),"...
Page 120: Printing Problems
5 minutes, then plug it in again. If the problem is ﬁxed, the Alarm indicator will turn off, and the LCD will return to the standby mode. If the Alarm indicator remains ﬂash, unplug the machine, and contact Canon Authorized Service Facilities or the Canon Customer Care Center.
Page 121: Scanning Problems
Scanning Problems The machine will not scan a document. Did you connect the power cord to the machine just now? Wait for a while. After connecting the power cord, the machine cannot scan documents immediately. Is the document loaded correctly? Remove the document, stack it if necessary, and load it in the ADF correctly.
Page 122: General Problems
3 minutes to 5 minutes until the temperature inside the machine lowers, then plug it in again. If the LCD remains blank, unplug the machine, and contact Canon Authorized Service Facilities or the Canon Customer Care Center.
Page 123: If You Cannot Solve The Problem
If the machine makes strange noises, emits smoke or strange smells, unplug the power cord immediately, and then contact Canon Authorized Service Facilities or the Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself. IMPORTANT Attempting to repair the machine yourself may void the limited warranty.
Page 124 9-22 If You Cannot Solve the Problem...
Page 125: Chapter 10 Machine Settings
Machine Settings This chapter explains how to adjust machine settings. The list of all the settings is also provided for your reference. NOTE To specify or register the settings of the fax function, see Chapter 8, "Machine Settings," in the Facsimile Guide. (Only for the MF5550 model.) Accessing the Machine Settings Follow this procedure to change a setting: Press [Menu].
Page 126 NOTE • For details on submenus, see "Menu Descriptions," on p. 10-3. • After selecting the item or value with [ ] or [ ], press [Set] to enter the setting. • If you press [Stop/Reset] before [Set] is pressed, the item you have selected will not be registered.
Page 127: Menu Descriptions
Menu Descriptions COMMON SETTINGS Name PAPER SETTINGS 1. PAPER SIZE 2. PAPER TYPE TONER SAVER MODE SYSTEM SETTINGS 1. DATE/TIME SETTING 1. DATE/TIME SETTING 2. DATE SETUP 2. DEFAULT SETTINGS* COPY SCAN Descriptions Sets the paper size and paper type. Selects the paper size.
Page 128: Copy Settings
3. AUTO CLEAR 4. ENERGY SVR TIME * Only for the MF5550 model. COPY SETTINGS SHARPNESS PAPER SIZE GROUP INCH STANDARD COPY QTY 10-4 Menu Descriptions Name Sets the auto clear function. If the machine remains idle for a set amount of time, the display returns to the standby mode.
Page 129 Name COPY DEFAULT 1. IMAGE QUALITY 2. SCAN DENSITY MANUAL AUTO 3. COPY RATIO PRESET ZOOM RATIO 4. AUTO SORT NOTE For details on <FAX SETTINGS>, see Chapter 8, "Machine Settings," in the Facsimile Guide. (Only for the MF5550 model.) Descriptions Sets the default settings for copying.
Page 130 10-6 Menu Descriptions...
Page 131: Chapter 11 Appendix
59°F to 81°F (15°C to 27°C), humidity: 20% to 80%) (reference) Organic Photosensitive Conductor Indirect Electrostatic Transfer System Toner Projection System Canon's RAPID Fusing System™ × Approx. 600 dpi 600 dpi Up to LGL size Sheets, books, and three-dimensional objects (up to 4.4 lb (2 kg))
Page 132 Features are subject to change without notice due to product improvements. For high-quality copies, we recommended using paper and transparencies recommended by Canon. Some types of paper available at ofﬁce supply stores may not be suitable for this machine. If you have any questions about paper and transparencies, consult Canon Authorized Service Facilities or the Canon Customer Care Center.
Page 133: Index
Cartridge handling, 8-6 recycling, 8-7 replacing, 8-4, 8-14 storage, 8-6 CASS PAPER MISMATCH message, 9-10 Cassette, 1-2, 2-4 CHECK PRINTER message, 9-9 Cleaning ADF area, 8-3 machine's exterior, 8-2 periodic, 8-1 scanning area, 8-2 CLEAR ADF message, 9-9 Clear key, 1-5...
Page 134 weight, 3-2 Document feed ADF, 3-4, 3-6 platen glass, 1-3, 3-3 DOCUMENT TOO LONG message, 9-9 Energy Saver key, 1-5 restoring, 1-9 setting, 1-8 ENERGY SVR TIME setting, 10-4 Enlarge/Reduce key, 1-5 setting, 5-6 Enlargement/Reduction, 5-6 Envelope loading, 2-7, 2-13 printing area, 2-3 Exposure automatically, 5-9...
Page 135 PRESET setting, 10-5 Print media requirements, 2-1 size, 2-2 type, 2-2 weight, 2-2 Print quality problems, 9-16 Print yield, 8-5 PRINTER DATA ERROR message, 9-10 Printing areas, 2-3 beforehand, 4-1 canceling, 4-4 documents, 4-3 problems, 9-18 Problems cannot solve, 9-21...
Page 136 SCAN DENSITY setting, 10-5 SCAN key, 1-5 Scanned area, 3-2 Scanning areas, 3-2 beforehand, 6-1 documents, 6-2 problems, 9-19 Set key, 1-6 SHARPNESS setting, 10-4 Size document, 3-1 marks, 3-3 print media, 2-2 Slide guides, 1-2 ADF, 1-2, 3-5 multi-purpose feeder, 2-13 Speciﬁcations, 11-1 STANDARD COPY QTY setting, 10-4 Standby display, 1-7...

This manual is also suitable for:

Imageclass mf5530 Imageclass mf5500 series Imageclass mf5550

Canon MF55DD Series Basic Manual

Preface

How to Use this Manual

Legal Notices

Important Safety Instructions

Chapter 1 Introduction

Customer Support

Main Components of the Machine

Operation Panel

Standby Display

Energy Saver Mode

Chapter 2 Paper Handling

Print Media Requirements

Loading Paper

Selecting the Paper Output Area

Chapter 3 Document Handling

Document Requirements

Setting up Documents

Chapter 4 Printing from Your Computer

Before Printing

Printing Documents

More Information

Chapter 5 Copying

Documents You Can Copy

Making Copies

Specifying the Paper Size and Type (Common for Cassette and Multi-Purpose Feeder)

Setting Enlarging/Reducing

Improving Copied Image

Special Features

Chapter 6 Scanning

Before Scanning

Scanning Methods

More Information

Chapter 7 System Monitor

Checking the Status of Print and Fax Jobs

Chapter 8 Maintenance

Periodic Cleaning

When to Replace the Cartridge

Replacing the Cartridge

Repacking and Transporting Your Machine

Chapter 9 Troubleshooting

Clearing Jams

LCD Messages

Paper Feeding Problems

Copying Problems

Print Quality Problems

Printing Problems

Scanning Problems

General Problems

If You Cannot Solve the Problem

Chapter 10 Machine Settings

Accessing the Machine Settings

Menu Descriptions

Chapter 11 Appendix

Speciﬁcations

Index

Quick Links

Related Manuals for Canon MF55DD Series

Summary of Contents for Canon MF55DD Series

This manual is also suitable for:

Table of Contents