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R1900 Series Router Professional Installation
Guide
Introduction
This document provides a brief overview of the R1900 Series router, discusses what's inside the box,
and provides basic setup and install instructions for the router.
Disclaimer
Cradlepoint, Inc. ("Cradlepoint") does not warrant that the hardware will work properly in all
environments or applications, and makes no warranty or representation, either implied or expressed,
with respect to the quality, performance, merchantability, or fitness for a particular purpose of the R1900
Series router even when installed in accordance with this Professional Installation Guide.
This Professional Installation Guide is provided "AS IS," without any warranty of any kind. Without
limiting the foregoing, to the maximum extent permitted by applicable law Cradlepoint expressly
disclaims all representations, warranties and conditions, whether express, implied, statutory, or
otherwise, with respect to this Professional Installation Guide, including without limitation any warranty
of title, non-infringement, merchantability or fitness for a particular purpose. While Cradlepoint has
made every effort to ensure this Professional Installation Guide is accurate, Cradlepoint disclaims
liability for any inaccuracies or omissions that may have occurred and shall not be liable for any adverse
results caused, in whole or in part, by the installer's reliance upon the instructions in this Professional
Installation Guide. Information in this Professional Installation Guide is subject to change without notice
and does not represent a commitment on the part of Cradlepoint. Cradlepoint assumes no responsibility
for any inaccuracies that may be contained in this Professional Installation Guide. Cradlepoint makes no
commitment to update or keep current the information in this Professional Installation Guide and
reserves the right to make improvements to this Professional Installation Guide and/or to the products
described in this Professional Installation Guide, at any time without notice.
If you find information in this Professional Installation Guide that is incorrect, misleading, or
incomplete, we would appreciate your comments and suggestions.
Intended Audience
This article is intended for professional networking hardware installers. It provides basic knowledge and
should be used only as a reference guide for installing the R1900 Series router. Due to the unique nature
1111 W Jefferson St, Boise, ID 83702
Toll Free: 855.813.3385
Local: 208.424.5054
Fax: 208.429.6852
cradlepoint.com
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Table of Contents
Related Manuals for Cradlepoint R1900 Series
Summary of Contents for Cradlepoint R1900 Series
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Page 1: Introduction
This article is intended for professional networking hardware installers. It provides basic knowledge and should be used only as a reference guide for installing the R1900 Series router. Due to the unique nature 1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385... -
Page 2: Installer Responsibility
Installer Responsibility Cradlepoint hereby disclaims any liability for failure of the installer to install the hardware properly and for any other acts and omissions of the installer. By using this Professional Installation Guide, you agree to indemnify and hold Cradlepoint harmless from and against any and all, liabilities, losses, damages, costs and expenses (including without limitation attorneys’... -
Page 3: Table Of Contents
Intended Audience ......................... 1 Installer Responsibility ........................2 Limitation of Liability ........................2 Professional Installer Network ......................2 R1900 Series Router Models ........................... 4 Before You Begin ............................4 Location Considerations ......................... 4 SIM Card for Wireless Connectivity ....................4 Router Communication and Data Usage .................. -
Page 4: R1900 Series Router Models
Read through the following before you set up your Cradlepoint R1900 series router. Location Considerations The R1900 is built for installation in a variety of environments. Cradlepoint recommends having a professional install the R1900 router to ensure proper signal reception and usage. The following are best practices for determining the location for the installation: •... -
Page 5: Required Tools For Setup
[1] Safety, Warranty, and Regulatory guide Accessories To optimize the R1900 series router for Wireless WAN or with failover configuration, you will need at least one activated 4FF-sized SIM card, with an active cellular data plan. Additional accessories to enhance your router capabilities include, but are not limited to: •... -
Page 6: Step 3: Insert An Activated 4Ff-Sized Sim Into The Router
Unscrew and remove the SIM cover from the router. STEP 3: Insert an activated 4FF-sized SIM into the router. • Insert an activated 4FF SIM card into the SIM1 slot (contacts down, notch in). The SIM card will click into place. •... -
Page 7: Step 5 (Optional): Connect To An Rx30 Managed Accessory
STEP 7: Mount the router. The R1900 series router may be mounted in a number of ways and should be completed by a professional installer. Refer to the following for best practices: • Mark the desired mounting location on the ceiling, wall, kiosk, or vehicle using a pen or marker. -
Page 8: Step 8 (Optional): Connect The Ethernet Cable
• Ensure the mounting location is away from RF interfering materials and objects such as reflective surfaces, brick and concrete, microwaves, and so on. • Pre-drill holes for the mounting screws. • Use anchors and other screw-securing accessories to ensure the device is securely mounted in place. -
Page 9: Step 10: Activate The Router Through Netcloud Manager
STEP 10: Activate the router through NetCloud Manager. Activate your R1900 series router through NetCloud Manager (NCM). Your router is packaged with NetCloud services and requires that you log into your NetCloud account to activate. Refer to... -
Page 10: Understanding Leds
Refer to the following table for information about LED indicators. Status Behavior Indicator The Cradlepoint R1900 must be powered using an approved 9-36V DC power POWER source. • No Light = Not receiving power. Check the power switch and source connection. -
Page 11: Connecting To Netcloud
• Flashing Red = Modem is in the process of resetting. o NOTE: Blinking Red with Signal Strength LEDs = SIM door is not installed, modem is off. Indicates 5G WAN connectivity. CONNECTION • No Light = No 5G connection. •... -
Page 12: Troubleshooting
Help and Support Customer Support Cradlepoint Customer Connect Community Customer Community Cradlepoint Support Services Resources Terms of Service R1900 Series Router Data Sheet Terms of Service R1900 Series Webpage Privacy Policy RX30 Quick Start Guide GDPR Privacy Policy RX30 Webpage... - Page 13 Band 30 is not disabled. (See “FCC LTE BAND 30 NOTICE FOR un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un INSTALLERS IN USA section in the online user manual at www.cradlepoint.com) minimum de 21 cm de distance entre la source de rayonnement et votre corps.
- Page 14 To comply with RF Exposure requirements, this equipment should be installed and By activating or using your IBR1700 device, you agree to be bound by Cradlepoint’s Terms operated to ensure a minimum distance of 35 cm between the radiating devices (antennas) of Use, User License and other applicable Legal Policies.
- Page 15 Launch the app and sign in using your NetCloud credentials. Follow the step-by-step instructions in Cradlepoint Verify to set up your device. To configure and manage your devices, visit NetCloud Manager at cradlepointecm.com. Find more detailed instructions at cradlepoint.com/r1900-start. Access the Community for best practice documentation at customer.cradlepoint.com.