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Table of Contents
Related Manuals for Cradlepoint E3000-C18B
Summary of Contents for Cradlepoint E3000-C18B
- Page 1 E3000‐C18B Branch Router Quick Start Guide ‐ DRAFT ...
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Page 2: What's In The Box
Introduction This document provides a brief overview of the E3000‐C18B Branch Router, discusses what's inside the box, and provides basic setup and install instructions. Navigation What's in the Box Hardware Accessories Required Tools Before You Begin Location Considerations SIM Card for Wireless Connectivity Installing an External Modem Setup Understanding LEDs Connecting to NetCloud Troubleshooting Resources Help and Support E300 Branch Router Models What's in the Box One router with built‐in WiFi and embedded LTE modem Four LTE universal modem antennas (SMA) Four (4) external dual‐band, high‐gain WiFi antennas (RP‐SMA) An AC/DC power adapter One MC400 modem door screw Four rubber feet for desk mounting Screw Pack for wall mounting ... -
Page 3: Required Tools
Hardware Hardware specifications vary by model type. Accessories To enable cellular connectivity, you will also need at least one activated 2FF‐sized SIM card with an active cellular data plan. Required Tools #0 Philips‐head screwdriver (for LTE modem door cover) ... -
Page 4: Before You Begin
Read the following before setting up the E3000‐C18B Branch Router. Location Considerations To ensure the E3000‐C18B operates efficiently, do the following: Ensure the device is positioned to receive optimal signal. Avoid positioning near concrete walls, metal or reflective surfaces, or any other objects that may interfere with RF reception. Ensure plenty of ventilation. Avoid installing the device in enclosed spaces. Do not install the device in direct exposure to the elements. Extreme heat or cold can and will impact the router's performance. Refer to the E3000‐C18B Safety, Regulatory, and Warranty Guide (included with your hardware) for more information about location considerations. SIM Card for Wireless Connectivity A wireless broadband data plan must be added to your Cradlepoint E3000‐C18B for wireless broadband connectivity. Wireless broadband data plans are available from wireless carriers such as Verizon, AT&T, Sprint, and T‐Mobile. The SIM card must be activated and provisioned by the carrier. Contact your carrier for details about selecting a data plan and about the process for provisioning your SIM. Installing an External Modem The E3000‐C18B includes a slot for an additional MC400 LTE modem. This enhanced capability allows for redundancy, advanced configuration, failover, and upgradability. The E3000‐C18B supports both the MC400‐600M or the MC400‐1200M. Refer to the following for more information: Insert Optional MC400 External Modem MC400 Webpage MC400 Spec Sheet MC400 Quick Start Guide Setup Read through the following to set up your E3000‐C18B Branch Router. ... - Page 5 Insert an activated 2FF‐sized SIM card with metal contacts face up and notch in, into the SIM 1 slot. It will click into place. Depress again to remove, if necessary. d. Insert a secondary/backup, activated SIM card into the SIM 2 slot, if desired. e. Replace the modem door and secure with the modem door screw. NOTE: The modem door cover must be on the device or the embedded modem will not power on. 2. Insert Optional External MC400 Modem. The E3000‐C18B has a slot for second, removable modem (MC400). Before the E3000‐C18B can be set up, the additional modem must be installed. To install this modem, do the following: a. Insert an activated 2FF‐sized SIM card into the MC400 modem, metal contacts down, notch end first. b. Remove the modem door on the E3000‐C18B device. c. Slide the MC400 modem into the available modem slot, USB plug first, with the Cradlepoint logo facing up. d. Replace the MC400 modem door cover. NOTE: Remove the plastic SMA covers from the modem door cover for the additional antenna ports on the modem. e. Secure with the door cover screw. 3. Attach the Antennas. Attach the cellular modem antennas (included) to the connectors. a. Hold the antenna straight and twist the base of the antenna to connect to the device, folding the joint if needed. NOTE: Do not over‐tighten. The maximum recommended torque is 4 in‐lbs. b. Angle the antennas for optimal signal reception. 4. Connect the Power Source a. Connect the power supply to the router and then plug the provided power supply into an electrical outlet. ...
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Page 6: Understanding Leds
Understanding LEDs INDICATOR BEHAVIOR POWER: The Cradlepoint E3000‐C18B must be powered using an approved 54 VDC power source. Green = Powered On. No Light = Not receiving power. Check the power switch and the power source connection. Amber = Attention. Open the administration pages and check the router status. VPN: Indicates status of VPN connection. Blue = Connected to an active VPN. VPN Green = Router is connected to remote modem via WAN (captive modem) REMOVABLE MODEM: Indicates the status of removable LTE modem(s). Green = Modem has established an active connection. Blinking Green = Modem is connecting. Blinking Amber = Data connection error. No modem connection possible. Blinking Red = Modem is in the process of resetting. WiFi BROADCAST: Indicates activity on the WiFi broadcast for both 2.4 GHz and 5 GHz bands. Blue = WiFi is on and operating normally. ... -
Page 7: Troubleshooting
INDICATOR BEHAVIOR 4 Blinking Bars = SIM door is not installed, modem is off. EMBEDDED MODEM: Indicates information about the embedded modem. Green = Modem has established an active connection. Blinking Green = Modem is connecting. Amber = Modem is not active. Blinking Amber = Data connection error. No modem connection possible. Blinking Red = Modem is in the process of resetting. Blinking Red with Signal Strength LEDs = SIM door is not installed, modem is off. No Light = Modem not connected. ADDITIONAL LED INDICATIONS The white lights along the base of the endpoint and the CP logo on the top face of the Other device light up when the device is connected to a registered NCM account. Connecting to NetCloud Activate your device through NetCloud Manager (NCM). Your device is packaged with NetCloud services and activation requires that you log into your NetCloud account. Refer to the following for more information: Getting Started with NetCloud Manager Troubleshooting If the device takes longer than 5 minutes to connect to the Internet, you may need to log into the local ... -
Page 8: Help And Support
Help and Support Cradlepoint Customer Connect Community Cradlepoint Support Services E3000-C18B Branch Router Models This document applies to all of the following E3000‐C18B models: CRADLEPOINT E3000‐C18B MODELS E3000‐C18B Model: S5A950A WITH OPTIONAL PLUG‐IN LTE MODULES MC400LP4 MC400LP4 MC400LP5 MC400LP5 MC400LP6 MC400LP6 MC400‐600M‐C MC400‐600M‐C MC400‐1200M MC400‐1200M ... - Page 9 170814-000-e3000-print-11012019.pdf 11/1/19 2:55 PM...
- Page 10 Band 30 is not disabled. (See “FCC LTE BAND 30 EU Authorized Representative: James Bristow, Senior Vice President, EMEA, NOTICE FOR INSTALLERS IN USA section in the online user manual at Cradlepoint UK Ltd. Cedar House, Apex Court, Camphill Road, West Byfleet, www.cradlepoint.com) Surrey, KT14 6SQ United Kingdom INDUSTRY CANADA STATEMENT This device complies with Industry Canada license-exempt RSS standards.
- Page 11 To find information on Cradlepoint’s commitment to our environment and more information on this software, including licensing terms and your rights how to responsibly recycle or recover Cradlepoint products at the end of to access source code, contact Cradlepoint at Cradlepoint.com/opensource.