Avery Dennison MONARCH 9493 System Administrator Manual
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Avery Dennison MONARCH 9493 System Administrator Manual

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  • Page 2 Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Avery Dennison reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Avery Dennison has made every effort to provide complete and accurate information in this manual, Avery Dennison shall not be liable for any omissions or inaccuracies.

  • Page 3: Table Of Contents

    Setting Up the 9460™ Using Direct Serial Connections ... 2-1 Setting up the 9493™ Using Direct Serial Connections... 2-2 Installing the Software ... 2-2 Setting Up Using the Printer’s Menu ... 2-3 Setting Up the 9460™ Printer ... 2-4 Checking the Status ... 2-5 Configuring the Printer ...
  • Page 4 USING A WEB BROWSER ... 4-1 Logging In ... 4-1 Contacting Us ... 4-2 Configuring the Server Settings ... 4-2 Configuring the Print Port Settings ... 4-3 Configuring Print Services ... 4-3 Setting Netware Parameters ... 4-4 Changing TCP/IP Settings ... 4-5 Configuring PrintraNet ...
  • Page 5 TELNET CONSOLE COMMANDS ... 6-1 Conventions ... 6-1 Settings ... 6-1 Help Commands ... 6-2 General Commands ... 6-3 Avalanche Console Commands ... 6-5 Port Commands ... 6-5 802.11b/g Wireless Commands ... 6-5 TCP/IP Commands ... 6-7 SNMP Commands... 6-9 TROUBLESHOOTING ...

  • Page 7: Getting Started

    802.3 network (9493 printer only), or on an 802.11b or 802.11g wireless network. 802.11b/g refers to 802.11b and 802.11g in this manual. The 9460 printer (version 3.0 or greater firmware and version 1.4 or greater boot loader) lso includessupport for the Wavelink Avalanche Management Console software.

  • Page 8: System Requirements

    9 4 9 3 ™ P r i n t e r H a r d w a r e To access the Ethernet port, open the hinged door on the side of the printer by loosening the two screws with a Phillips screwdriver.

  • Page 9: Configuring The 802.11B/G And Ip Settings

    Telnet. See Chapter 6, “Telnet Console Commands” for a list of supported commands. ♦ select the RF Network (9460) and Network (9493) printer menus. See “Setting Up Using the Printer’s Menu.” The printer’s menus allow you to do basic setup.

  • Page 10: Setting Up The 9493™ Using Direct Serial Connections

    Connect the printer’s radio cable to the printer’s serial port. Serial Port Turn off the printer, wait a few seconds, and then turn on the printer. Your printer is ready to use. S e t t i n g u p t h e 9 4 9 3 ™ U s i n g D i r e c t S e r i a l C o n n e c t i o n s Use a serial cable or a USB cable for direct communication with the printer.

  • Page 11: Setting Up Using The Printer's Menu

    However, in most cases, use a static address outside the range reserved for DHCP (Refer to your DHCP server documentation for details). When you configure your printer port, it goes to a static IP address.

  • Page 12: Setting Up The 9460™ Printer

    S e t t i n g U p t h e 9 4 6 0 ™ P r i n t e r Use these instructions to set up a 9460 printer using the printer’s RF Network menu in the printer’s Tool Box.

  • Page 13: Checking The Status

    From the Setup menu, press D until you see RF Network. Press E to select RF Network. The RF Network menu allows you to check the printer’s status, configure the RF network settings, print RF settings, and reset the radio.
  • Page 14 From the Configure menu, select Power Mode. Power Mode The choices include CAM (Continuous Awake Mode) or PSP (Power Save Protocol). PSP conserves battery power. CAM means the printer is continuously receiving and transmitting data. This mode uses battery power quickly. 2-6 System Administrator’s Guide...
  • Page 15 From the Configure menu, select Port: TCP or LPD. Protocol Use D to select the protocol you want. For example, if you select LPD, you must specify a raw printer port: Port + 09100 Use A as shown in the following table:...

  • Page 16: Printing A Network Information Label

    Code 128 bar code. You can also print the network information as a Code 39 bar code with the correct MIF settings. Turn on the printer. Press A under <T>. You see the printer’s IP address. For example, 192.0.0.192 Press A under to print a network information label.

  • Page 17: Setting Up The 9493™ Printer

    You see the Pause screen with the battery indicator E (empty) and F (full). As you use the printer, the battery indicator line gets closer to E, instead of F. Recharge the battery when the line is by the E.

  • Page 18: Using The Network Menu

    U s i n g t h e N e t w o r k M e n u The Network menu allows you to check the printer’s status, configure the network settings, print the settings, and reset the radio.
  • Page 19 Setting the Power Mode This option sets the power mode to CAM (Continuous Awake Mode) or PSP (Power Save Protocol). PSP conserves battery power. CAM means the printer is continuously receiving and transmitting data. This mode uses battery power quickly.
  • Page 20 Press U or D to select the PSP algorithm you need. Press e to save the setting and return to the Configure menu. Press X to exit without saving changes. Setting the Port This option sets the port. The default port is 9100. From the Configure menu, select Port.
  • Page 21 Setting the Encryption This option allows you to set the printer’s encryption method to None, WEP 64, WEP 128, WPA, WPA2, or WPA2/WPA. The default is None (no encryption). From the Configure menu, select Encryption. A checkmark indicates the current setting.

  • Page 22: Printing A Network Information Label

    Code 128 bar code. You can also print the network information as a Code 39 bar code with the correct MIF settings. Turn on the printer. Press M or n. You see the printer’s IP address. For example, Press to print a network information label.

  • Page 23: Printing Info

    P r i n t i n g I n f o Do not use supply smaller than 2012 or information may print off the label. From the RF Network (9460) or Network (9493) menu, select Print Info. Three wireless network information labels print.
  • Page 24 2-16 System Administrator’s Guide...

  • Page 25: Selecting A Management Method

    NetManager, HP JetAdmin, HP Web JetAdmin, UNIX, or Sun Solaris. See Chapter 4, “Using a Web Browser” to configure the network printer via your Browser. See Chapter 5, “Using the Sierra Sport Configurator” to configure the network printer via Avalanche software.

  • Page 26: Berkeley Unix Host Configuration

    /etc/printcap file (you will still need to edit the /etc/hosts file). Enter the print server's service name (PXRxxxxxx_P1) as the name of the printer and enter the name of the print server that you assigned in the /etc/hosts file as the remote host name; note that because this name must be unique for each printer, we recommend using the PXRxxxxxx_P1 service instead of the normal BINARY_P1 service.

  • Page 27: Hp/Ux Configuration

    Check the box next to Remote Printer is on BSD System. You may accept the default values for the remaining items. 10. Click OK to configure the printer. 11. You should now be able to print using the lp -d command with the printer name. Notes: ♦...

  • Page 28: Ibm Aix Configuration

    ♦ Name of queue on remote printer BINARY_P1 for binary files or TEXT_P1 for text files). ♦ Name of device to add (user selectable; for example lp0).

  • Page 29: Using A Web Browser

    U S I N G A W E B B R O W S E R You can configure and manage the printer and print server using your Web Browser: Microsoft Internet Explorer, version 6.0, or greater or Netscape Communicator, version 4.7 or greater or Mozilla Firefox®.

  • Page 30: Contacting Us

    C o n t a c t i n g U s From the Printer Status page, click the Paxar link if you need to contact us. C o n f i g u r i n g t h e S e r v e r S e t t i n g s You can change the name, location, and other information for your server as well as set SNMP parameters, reset the server and restore server default settings.

  • Page 31: Configuring The Print Port Settings

    You must re-enter your access password to make any further changes to the printer settings. C o n f i g u r i n g t h e P r i n t P o r t S e t t i n g s You can view available ports, port settings, cancel print jobs, and view the job log for each available port.

  • Page 32: Setting Netware Parameters

    Even though you submitted your changes, they do not take effect until you reset the print server. You must re-enter your access password to make any further changes to the printer settings. S e t t i n g N e t w a r e P a r a m e t e r s You can enable Netware, set frame types, and passwords.

  • Page 33: Changing Tcp/Ip Settings

    “Configuring Print Services” for more information. You can change protocols, assign an IP address, subnet mask, gateway and more. Note: If you disable the IP protocol, you will not be able to configure the printer from your Web browser. When you are finished, click Submit.

  • Page 34: Configuring Printranet

    Even though you submitted your changes, they do not take effect until you reset the print server. You must re-enter your access password to make any further changes to the printer settings. C o n f i g u r i n g W i r e l e s s S e t t i n g s You can change modes, specify your SSID, modify your channel (Ad-Hoc mode only), network speed, access point density, and more.

  • Page 35: Configuring Alerts And Traps

    You can configure email alerts and SNMP IP Traps. Email Alerts To set an email alert when the printer goes offline, has a paper jam, or other error: From the side menu, click Alerts and Traps. Using a Web Browser 4-7...

  • Page 36: Receiving An Alert

    You must re-enter your access password to make any further changes to the printer settings. Receiving An Alert When the printer goes offline, has a paper jam, or any other error that you selected notification for, a similar email appears in the specified User’s inbox: The text of the email follows: Pegasus III Printer Alert Prn IP: 192.0.0.192...

  • Page 37: Snmp Ip Traps

    Click Submit and wait five seconds for the print server to reset. Even though you submitted your changes, they do not take effect until you reset the print server. You must re-enter your access password to make any further changes to the printer settings. Using a Web Browser 4-9...

  • Page 38: Snmp Netware Traps

    Click Submit and wait five seconds for the print server to reset. Even though you submitted your changes, they do not take effect until you reset the print server. You must re-enter your access password to make any further changes to the printer settings. 4-10 System Administrator’s Guide...

  • Page 39: Changing The Passwords

    When set, the network card access password allows you to view the Web browser and the remote console. The default is access. The password is case-sensitive and stored in the printer’s flash memory. Note: Make a note of the password if you change it. Changing the password also restricts access to Telnet sessions.

  • Page 40: Setting The Network Card Update Password

    C o n f i g u r i n g N e t w o r k P r o t o c o l s Only configure the settings required for your network/printer. To enable or disable protocols: From the side menu, click Admin.

  • Page 41: Controlling Ip Access

    C o n t r o l l i n g I P A c c e s s You can limit which remote hosts are able to access the printer by setting up an IP address range. From the side menu, click Admin. The Web Admin Configuration screen appears.

  • Page 42: Printing A Test Page

    U p d a t i n g F i r m w a r e You can update the printer’s firmware from your Web browser by connecting to a TFTP server, or browsing to the update file on your computer.

  • Page 43: To Update From A Tftp Server

    Click Submit to load the firmware. If you lose power while updating the firmware, call Service. Note: Do not turn off the printer while it is updating firmware. It may take several minutes to complete. L o a d i n g t h e F i r m w a r e Early versions of the software may have menus which differ slightly from those listed below.

  • Page 44: Basic Security Configurations

    B a s i c S e c u r i t y C o n f i g u r a t i o n s There are two main decisions to be made when choosing wireless security: encryption method and authentication protocol.
  • Page 45 See the following table of acceptable combinations: Authentication Open Static Shared LEAP PEAP Dynamic EAP-FAST TLS* TTLS Load the local key before enabling TLS. Encryption WPA, WPA (TKIP), WPA2 Using a Web Browser 4-17...
  • Page 46 4-18 System Administrator’s Guide...

  • Page 47: Using The Sierra Sport Configurator

    Purchase the Avalanche software package from the Wavelink Corporation. Use Avalanche to manage mobile devices over networks (WAN or LAN). Note: The Monarch 9493 printer does not support Avalanche at this time. There are several key elements in the Avalanche System: ♦...

  • Page 48: System Requirements

    When the application begins, the most recently-used session opens if one exists. Otherwise, a new session begins. When the printer is turned on, it appears in the Avalanche Management Console as a client. Use the console to schedule the updates (new files or firmware) for each printer (client).

  • Page 49: Configuring Wireless Settings

    C o n f i g u r i n g W i r e l e s s S e t t i n g s Use this tab to configure the wireless settings. Specify the Basic Wireless settings including Mode, Radio, SSID, Channel, Speed, Access Point Density, International Roaming, Dynamic Frequency, Country and RTS Threshold.

  • Page 50: Configuring Tcp/Ip Settings

    C o n f i g u r i n g T C P / I P S e t t i n g s Use this tab to configure the TCP/IP settings. Enter the various TCP/IP settings including IP Address, Subnet Mask, Gateway, Boot Method, Boot Tries, and Timeouts as required.

  • Page 51: Setting Alerts And Traps

    C o n f i g u r i n g P r i n t i n g S e t t i n g s Use this tab to configure the printer’s supply settings, regional settings, and image adjustments.

  • Page 52: Updating Files

    We created the AVA package (SSCfg.AVA) to easily configure the print server and send updates to the printer. If you just need to update firmware, you can create your own package. Use the Avalanche Package Builder to set up packages since everything is transferred to the printers via a package.
  • Page 53 Packages include the following list of file extensions: Extension Description .bin Print Engine Firmware .mif Standard Monarch .mif file (Monarch Initialization file) .pcl MPCL data .psb Print Server Binary .psc Print Server Configuration Script .asc Authentication Server Certificate .lcc Local Client Certificate Install the package.
  • Page 54 5-8 System Administrator’s Guide...

  • Page 55: Telnet Console Commands

    T E L N E T C O N S O L E C O M M A N D S Use this chapter to configure the print server using Telnet. You must have a basic understanding of Telnet commands. For initial setup, do not use Telnet. Use auto-discover mode.

  • Page 56: Help Commands

    To show the current IP settings, type press Enter. IP is enabled IP address 192.0.0.192 Subnet mask 255.255.0.0 IP Router (via DHCP LPD banner disabled LPD retries are disabled Service PXR1E8580_X1 To show the current Avalanche settings, type press Enter. Console IP address: 192.0.0.192 Avalanche is Enabled Packages installed:...

  • Page 57: General Commands

    Syntax: help set ip Access [EN/DIS] aa.bb.cc.dd {Mask ee.ff.gg.hh} ADdress aa.bb.cc.dd IP node address [EN/DIS] BAnner [EN/DIS] CHKSUM [EN/DIS] BOot ECHO [EN/DIS] ENable/DISable FTIme [EN/DIS] [EN/DIS] HTTP [EN/DIS] HTTPS [EN/DIS] KEepalive n [EN/DIS] MEthod <type> PIng aa.bb.cc.dd PRObe [EN/DIS] RANge [EN/ALL] aa.bb.cc.dd [MAx ee.ff.gg.hh] RARp flags nn REtry [EN/DIS]...
  • Page 58 SAVE Saves configuration settings. CHange/SEt/DEFine Sets configuration items. SEt DEFAULT Sets print server to factory defaults. SEt LOAd [EN/DIS] Enables or disables firmware reload after exit. SEt LOAd HOst <name> Sets node name of boot host (NetWare firmware load). SEt LOAd IP aa.bb.cc.dd Sets IP address of load host (TCP/IP firmware load).

  • Page 59: Avalanche Console Commands

    Allows the user to enter the update password (if one has been defined). Once the update password is entered correctly, SET commands can be used to modify the configuration until the console session is closed with EXIT. ZEro Zeros statistical counts. A v a l a n c h e C o n s o l e C o m m a n d s DELete AVAlanche PROPerty <name>...
  • Page 60 SEt NW ID <userID> Sets the authentication user ID. It may include the realm, separated with the at (“@”) character. Country Description Code ALBANIA ALGERIA ARGENTINA ARMENIA AUSTRIA AUSTRALIA AZERBAIJAN BAHRAIN BELARUS BELGIUM BELIZE BOLIVIA BOSNIA AND HERZEGOVINA BRAZIL BRUNEI DARUSSALAM BULGARIA CANADA CHILE...

  • Page 61: Tcp/Ip Commands

    SEt NW INAP [PAP/MSCHAP_V2] Sets the EAP inner authentication protocol. SEt NW IROAM [DISable/STRICT/FLEXible] Controls whether the radio frequencies are set based on the radio configuration or from its access point. Disabled uses the radio defaults. Flexible uses access point settings if present, otherwise the radio defaults are used.
  • Page 62 SEt IP BAnner [EN/DIS] Sets printing of LPD job banners. SEt IP BOot n Sets number of retries (n) for DHCP, BOOTP, RARP SEt IP CHKSUM [EN/DIS] Enables or disables IP receive checksum. SEt IP FTIme [EN/DIS] Enables or disables fast timeout. SEt IP FTP [EN/DIS] Selects whether to use the FTP protocol.

  • Page 63: Snmp Commands

    On line Off line (not used) Paper out Paper jam 8000 Printer error SEt IP WIndow nn Sets the LPD/TCP maximum window size (nn). S N M P C o m m a n d s CLear SNMP CONtact <string>...
  • Page 64 6-10 System Administrator’s Guide...

  • Page 65: Troubleshooting

    Ping the printer. Pinging the printer tells you if it is “seen” on the network. If you cannot ping the printer, turn the printer off and then on. Then ping every device in the path to the printer - access points, routers, etc.

  • Page 66: Troubleshooting Wireless Configuration Problems

    Your computer’s wireless adapter and/or access point should be configured to match your print server. The printer should be within range (up to 90 meters or 300 feet) of your computer and away from metal objects and other devices with radio signals (Bluetooth®, 2.4 GHz cordless phones, and microwaves).

  • Page 67: Specifications

    S P E C I F I C A T I O N S Link Layer: Protocols: 8 0 2 . 3 S p e c i f i c a t i o n s ( 9 4 9 3 ™ o n l y ) Communication Rate: 8 0 2 .
  • Page 68 A-2 System Administrator’s Guide...

  • Page 69: Glossary

    G L O S S A R Y Absolute Pathname The full path of a file, including the computer system and any directories or subdirectories. For example, c:\program files\monarch softw are\mpcl toolbox\9460.phu Access Point An interface between a wireless network and a wired network. Access points can be used with Ethernet or other communications to enable roaming throughout a facility.
  • Page 70 Changing the WEP key time limits provides additional security. Protocol) LPD/LPR A printer protocol that uses TCP/IP to establish connections between printers on a network. Also known as Line Printer Daemon/Line Printer Remote. MAC Address or A hardware address (6-byte) that uniquely identifies each node of a network. The MAC Media Access address is set during manufacturing and does not change.
  • Page 71 50, printing performance could be affected. To improve the signal strength, try moving the printer closer to the access point and away from other radio devices such as Bluetooth® wireless devices, microwave ovens, or 2.4-GHz cordless phones.

  • Page 73: Index

    4-2, 4-3, 4-4, 4-6, 4-12, 4-13, 5-3 setting password, 4-11, 4-12 settings printer, 2-1, 2-2, 2-3, 4-2, 4-3, 4-4, 4-6, 4-12, 4-13 security, 4-13 server, 4-2, 4-3, 4-4, 4-6, 4- 12, 4-13, 5-3 SNMP, 4-9, 4-10 TCPIP, 4-5, 5-4...

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