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Generated From: Gogo LLC CMDB
Lifecycle: Production
Status Date: 02/12/2020
Gogo Cloudport
Installation Manual
Installation Manual D32054
Revision A, February 2020
Gogo Business Aviation
105 Edgeview Drive, Suite 300
Broomfield, CO 80021
United States of America
Distribution Statement: This publication is for the Gogo Cloudport product only and is to be used by
Customers and authorized Gogo Business Aviation agents only.
Number: D32054
Rev: A
Status: Released
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Table of Contents
Related Manuals for Gogo P49159-002
Summary of Contents for Gogo P49159-002
- Page 1 105 Edgeview Drive, Suite 300 Broomfield, CO 80021 United States of America Distribution Statement: This publication is for the Gogo Cloudport product only and is to be used by Customers and authorized Gogo Business Aviation agents only. Number: D32054 Rev: A...
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Page 2: Proprietary Notice
Information in this document is subject to change without notice and does not represent a commitment on the part of Gogo Business Aviation. By installing the Gogo Cloudport unit, the aircraft owner is authorizing Gogo content to be transferred via the aircraft owner’s internet connection. Additional data rates may apply for internet charges related to the Cloudport connection which will be at the aircraft owner’s expense. -
Page 3: Table Of Contents
Technical Specifications ......................9 INSTALLATION AND CONFIGURATION ................. 10 4.1. Cloudport Location Selection ....................10 4.2. Cloudport Antenna Orientation ....................11 Page 3 of 18 Gogo Business Aviation confidential and proprietary D32054-A, February 2020 Number: D32054 Rev: A Status: Released... -
Page 4: List Of Figures
Status Date: 02/12/2020 LIST OF FIGURES Figure Title Page Figure 2.1. Gogo Cloudport Block Diagram ..................7 Figure 2.2. Cloudport Installation Schematic ..................8 Figure 4.1. Example RF Coverage in 25,000 Square Foot Hangar ..........10 Figure 4.2. Cloudport Antenna Coverage Pattern ................11 Figure 4.3. -
Page 5: Introduction
1.1. General This document describes installation and setup for the Gogo Cloudport. The Cloudport is a device that downloads and stores digital content from the Gogo Cloud Service, then feeds that content wirelessly to Gogo AVANCE, SCS, and UCS-equipped aircraft parked nearby. Refer to Figure 2.1 for a block diagram. -
Page 6: List Of Abbreviations And Acronyms
Publication Number Smart Cabin System (SCS) GIGM Gogo Business Aviation D24732 Gogo AVANCE L3 Installation Manual Gogo Business Aviation D24733 Gogo AVANCE L5i and L5 GIGM Gogo Business Aviation D24734 UCS Installation Manual Gogo Business Aviation D17000 Introduction, Section 1... -
Page 7: Description And Operation
DESCRIPTION AND OPERATION 2.1. Introduction and Overview The Cloudport connects wirelessly to Gogo Business Aviation products to provide a secure link to the Gogo Cloud service. See Figure 2.1. The Cloudport is compatible with the following Gogo BA products: •... - Page 8 Generated From: Gogo LLC CMDB Lifecycle: Production Status Date: 02/12/2020 Figure 2.2. Cloudport Installation Schematic Description and Operation, Section 2 Page 8 of 18 Gogo Business Aviation confidential and proprietary D32054-A, February 2020 Number: D32054 Rev: A Status: Released...
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Page 9: System Specifications
Lifecycle: Production Status Date: 02/12/2020 SYSTEM SPECIFICATIONS 3.1. Technical Specifications Cloudport Part Number ......P49159-002 Dimensions…………………………………7.95” L × 7.75” W × 3.12” H Weight………………………………………7.45 lbs. (3.38 kg) Power Requirements………...……………100/240 VAC Temperature (operational)…………………0°C to +50°C (32 to 122 degrees F) Description and Operation,... -
Page 10: Installation And Configuration
The Ethernet cable connecting Cloudport to the internet access point must not exceed 300 feet. To help installers select an optimal location for installation, Gogo has mapped signal strength according to equipment location within a typical 25,000 square foot hangar. Refer to Figure 4.1. -
Page 11: Cloudport Antenna Orientation
Cloudport. Figure 4.3. Cloudport Antennas Positioned to Cover a Single Area Description and Operation, Section 2 Page 11 of 18 Gogo Business Aviation confidential and proprietary D32054-A, February 2020 Number: D32054 Rev: A Status: Released... - Page 12 Figure 4.4. Figure 4.4. Cloudport Antennas Positioned to Cover a Wider Area Description and Operation, Section 2 Page 12 of 18 Gogo Business Aviation confidential and proprietary D32054-A, February 2020 Number: D32054 Rev: A Status: Released...
- Page 13 “noisy” RF environments to identify a channel not currently in use. Otherwise, skip to Section 4.5. Description and Operation, Section 2 Page 13 of 18 Gogo Business Aviation confidential and proprietary D32054-A, February 2020 Number: D32054 Rev: A Status: Released...
- Page 14 Status Date: 02/12/2020 4.4. Optional SSID Survey 4.4.1. Download and install a reputable, free wireless survey tool. Gogo recommends Ekahau HeatMapper, but any reputable wireless survey tool will suffice. 4.4.2. Open wireless survey tool and identify channels with existing SSIDs.
- Page 15 Ethernet port is properly configured to allow internet access. 4.5.7. On the System Settings page, begin configuring Cloudport by personalizing the dropdown menus. Description and Operation, Section 2 Page 15 of 18 Gogo Business Aviation confidential and proprietary D32054-A, February 2020 Number: D32054 Rev: A Status: Released...
- Page 16 Cloudport. Some operators may prefer to transfer content during off-peak hours. 4.5.10. In the Update frequency menu, select how frequently Cloudport will update its operating software. 4.5.11. The SSID field is populated with Gogo-Status. Installers may rename the SSID (no spaces, 32 character maximum). Description and Operation,...
- Page 17 D17000, Section 4.5.7 and Figure 4.8 below. Figure 4.8. UCS Network Configuration Page • On AVANCE or SCS Wi-Fi Radios page, make sure Gogo Cloud Enabled checkbox is checked. Refer to D24734, Section 6.9 and Figure 4.9 below. Description and Operation, Section 2...
- Page 18 Generated From: Gogo LLC CMDB Lifecycle: Production Status Date: 02/12/2020 Figure 4.9. AVANCE/SCS Wi-Fi Radios Page 4.5.18. Contact Gogo Business Aviation Technical Support at 1-303-301-3278 or BAtechsupport@gogoair.com if equipment is suspected of failure. Description and Operation, Section 2 Page 18 of 18...