Troubleshooting - Amtrol WELL-X-TROL Installation & Operation Manual

PROBLEM
Alarm sounds
No water at fixtures
Low water pressure
Intermittent water interruption
No pressure (pump runs)
Display will not illuminate
Pump will not turn on
(Display illuminated)
Pump will not shut off
Sediment or discoloration in water 1. Poor water quality
Rapid pump cycling
Relief valve discharges

10. TROUBLESHOOTING

POSSIBLE CAUSE
1. Error encountered
1. Error encountered
2. No power
3. Water line obstructed
4. Faulty pump
5. Drain or relief valve open
6. Leak in plumbing
1. Pressure setting too low
2. Water line obstructed
3. Faulty pump
4. Pressure setting out of range
5. Incorrect wiring
1. Tank precharge too high
2. Recurring error
1. No pump prime (jet pumps)
2. Failing well pump
3. Incorrect wiring
1. Circuit breaker or switch off
2. Faulty or loose wiring
3. Failed control
1. Error encountered
2. Faulty pump
3. Failed control
4. Pressure sensor line blocked
5. Loose or faulty wiring
1. Pressure setting too high
2. Pump water line obstructed
3. Pump problem
4. Failed control
1. Differential too narrow
2. Improper precharge
3. Failed tank
1. Over-pressure condition
2. Faulty relief valve
SOLUTION
1. See Error Code section for possible causes.
1. See Error Code section for possible causes.
2. Check circuit breaker and wiring.
3. Ensure shut-off valves are open, check filtration equipment (if
installed).
4. Repair or replace as necessary.
5. Ensure valves are closed.
6. Check piping.
1. Adjust pump cut-in and cut-out setting as described in manual.
2. Ensure shut-off valves are open, check filtration equipment (if
installed).
3. Check well pump.
4. Reduce pressure settings within pump capacity.
5. Check pump wiring.
1. Adjust air pressure 2 psi below cut-in setting.
2. See Error Code section for possible causes.
1. Prime pump and restart.
2. Repair or replace as necessary.
3. Check pump wiring.
1. Check breaker and service switch.
2. Check line supply wiring.
3. Replace.
1. See Error Code section for possible causes.
2. Repair or replace as necessary.
3. Replace.
4. Remove and clean.
5. Check pump wiring.
1. Decrease pressure settings until pump an reach cut-out.
2. Ensure no shut-offs are closed between pump and Well-X1
3. Inspect well pump condition and sizing if pump cannot reach a
reasonable cut-out setting.
4. Replace.
1. Install proper treatment equipment, drain and flush tank per
instructions contained in this manual.
1. Check sizing for intended operating range or spread differential
to obtain proper pump run time.
2. Adjust air pressure 2 psi below cut-in setting.
3. Replace.
1. See "Pump will not shut off" above.
2. If pressure is below 100 psi, relief valve should not open.
Replace if faulty.
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