Fault
"E:36 / -10"
"E:36 / -25 / -26"
lights up.
flashes.
All other error codes.
Cause and troubleshooting
Ensure that the pump cap is screwed in all the way
▶
into the appliance. The handle on the pump cap
must be in a vertical position.
→ "Cleaning the drain pump", Page 40
Drain pump is blocked.
→ "Cleaning the drain pump", Page 39
▶
The water pressure is low.
No remedial action possible.
The filters in the water inflow are blocked.
Clean the filters in the water inflow.
▶
The tap is turned off.
Turn on the tap.
▶
The water inlet hose is kinked or jammed.
Ensure that the water inlet hose is not kinked or
▶
jammed.
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 32
▶
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 26
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
Door is not closed.
Close the door.
1.
Press
to start the programme.
2.
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 52
Troubleshooting en
43