Product Specific Problems; Specific Symptoms; Possible Solutions - Dell E2222H Service Manual

Common symptoms
Synchronization
problems
Safety related issues
Intermittent problems
Missing color
Wrong color
Image retention from a static
image left on the monitor for
a long period of time
Video ghosting or
overshooting
Product-specific problems

Specific symptoms

Screen image is too small
Cannot adjust the monitor
with the buttons on the
bottom of the panel
No input signal when user
controls are pressed
The picture does not fill the
entire screen
6. Trouble Shooting Instructions
• Reset the monitor to Factory Settings (Factory Reset).
• Perform monitor self-test feature check to determine if the scrambled
screen appears in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Restart the computer in safe mode.
• Do not perform any troubleshooting step.
• Contact Dell immediately.
• Try different Preset Modes in Color settings OSD. Adjust R/G/B value in
Custom Color in Color settings OSD.
• Change the Input Color Format to RGB or YPbPr in the Color settings
OSD.
• Run the built-in diagnostics.
• Perform monitor self-test feature check.
• Ensure that the video cable connecting the monitor to the computer is
connected properly and is secure.
• Check for bent or broken pins in the video cable connector.
• Try different Preset Modes in Color settings OSD. Adjust R/G/B value in
Custom Color in Color settings OSD.
• Change the Input Color Format to RGB or YCbCr/YPbPr in the Color
settings OSD.
• Run the built-in diagnostics.
• Set the screen to turn off after a few minutes of screen idle time. These can
be adjusted in Windows Power Options or Mac Energy Saver setting.
• Alternatively, use a dynamically changing screensaver.
• Change the Response Time in the Display OSD to Fast or Normal
depending on your application and usage.
• Check the Aspect Ratio setting in the Display settings OSD.
• Reset the monitor to Factory Settings (Factory Reset).
• Turn off the monitor, unplug the power cord, plug it back, and then turn on
the monitor.
• Check the signal source. Ensure that the computer is not in standby or
sleep mode by moving the mouse or pressing any key on the keyboard.
• Check if the video cable is plugged in properly. Disconnect and reconnect
the video cable if necessary.
• Reset the computer or video player.
• Due to different video formats (aspect ratio) of DVDs, the monitor may
display in full screen.
• Run the built-in diagnostics.

Possible solutions

Possible solutions