Cannot Start Scanning; Cannot Start Scanning When Using The Control Panel - Epson L7160 Series User Manual

User's Guide

Cannot Start Scanning

❏ Connect the USB cable securely to the printer and the computer. If you are using a USB hub, try to connect the
printer directly to the computer.
❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
❏ Make sure that the correct printer (scanner) is selected on Epson Scan 2.
Check whether or not the printer is recognized when using Windows
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be
displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-
install Epson Scan 2. See the following to access Scanner and Camera.
❏ Windows 10
Right-click the start button or press and hold it, select Control Panel, enter "Scanner and Camera" in the search
charm, click View scanners and cameras, and then check if the printer is displayed.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
Scanner and Camera, and then check if the printer is displayed.
❏ Windows 7
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click View
scanners and cameras, and then check if the printer is displayed.
❏ Windows Vista
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then check
if the printer is displayed.
❏ Windows XP
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and then
check if the printer is displayed.
Related Information
"Uninstalling Applications" on page 152
&
"Installing Applications" on page 154
&

Cannot Start Scanning when Using the Control Panel

❏ Make sure Epson Scan 2 and Epson Event Manager are installed correctly.
❏ Check the scanning setting assigned in Epson Event Manager.
Related Information
"Epson Scan 2 (Scanner Driver)" on page 150
&
"Epson Event Manager" on page 150
&
Solving Problems
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