Chamberlain C455 Owner's Manual
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Chamberlain C455 Owner's Manual

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Smart Garage Opener
• Please read this manual and the enclosed safety materials carefully!
• Fasten the manual near the garage door after installation.
• The door WILL NOT CLOSE unless the Protector System
and properly aligned.
• Periodic checks of the garage door opener are required to ensure
safe operation.
• The model number label is located on the front panel of your garage
door opener.
• This garage door opener is compatible with MyQ® and
is connected
®
Security+ 2.0® accessories.
• DO NOT install on a one-piece door if using devices or features
providing unattended close. Unattended devices and features are
to be used ONLY with sectional doors.
Owner's Manual
C455
Chain Drive
Garage Door Opener
FOR RESIDENTIAL USE ONLY
PRE-PROGRAMMED REMOTE CONTROL
INCLUDED
TO WATCH VIDEOS GO TO:
tinyurl.com/lgh5x3h
Contents
Preparation ......................................2-5
Assembly .......................................6-10
Installation .................................. 11-28
Install the Door Control ............ 21-22
Power ...................................... 27-28
Adjustments ................................. 29-31
MyQ® Smartphone Control .................32
Operation ..................................... 33-37
Control Panel ........................... 35-36
Keyless Entry ................................36
Homelink® ...................................36
To Erase the Memory .....................37
Maintenance .....................................38
Troubleshooting ........................... 39-40
Accessories ........................................41
Warranty ...........................................42
Repair Parts ................................. 43-44
www.chamberlain.com
www.mychamberlain.com

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Summary of Contents for Chamberlain C455

  • Page 1: Table Of Contents

    Owner’s Manual Contents C455 Preparation ........2-5 Assembly ........6-10 Chain Drive Installation ........11-28 Garage Door Opener Install the Door Control .... 21-22 Install the Protector System® ..23-26 FOR RESIDENTIAL USE ONLY Power ........27-28 Adjustments ......... 29-31 PRE-PROGRAMMED REMOTE CONTROL MyQ®...

  • Page 2: Preparation

    Preparation Safety Symbol and Signal Word Review Check the Door This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.
  • Page 3 • Move your router closer to the garage door opener to minimize interference from walls and other objects • Buy a Wi-Fi range extender • Buy a Chamberlain MyQ ® Internet Gateway (CIGBU) see page 41 Visit wifihelp.chamberlain.com for more details ®...
  • Page 4 The images throughout this manual are for reference only and your product may look different. Model Power Door Control Remote Control Wireless Keypad ü C455 Med Lift Power System™ Multi-Function 3-button (2) A. Header bracket B. Pulley C. Door bracket D.
  • Page 5 Preparation Hardware DOOR CONTROL ASSEMBLY INSTALLATION Bolt Bolt Wing Nut Lag Screw 5/16"-9x1-5/8" (4) 1/4"-20x1-3/4" 1/4"-20 (2) Drywall Anchors (2) Self-Threading Screw Threaded Clevis Pin 5/16"x1-1/2" 1/4"-14x5/8" (2) Shaft Clevis Pin 5/16"x1" Clevis Pin 5/16"x1-1/4" Master Link Screw 6-32x1" (2) Lock Nut 1/4"-20 Carriage Bolt...

  • Page 6: Assembly

    Assembly STEP 1 Assemble the rail and install the trolley Slide to stops on top and sides To prevent INJURY from pinching, keep hands and fingers away from the joints while assembling the of “U” bracket rail. To avoid installation difficulties, do not run the garage door opener until instructed to do so. The front rail has a cut out “window”...
  • Page 7 Assembly HARDWARE STEP 2 Fasten the rail to the motor unit Lock Nut Bolt 1/4"-20 1/4"-20x1-3/4" To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener. 1. Insert a 1/4"-20 x 1-3/4" bolt into the cover protection bolt hole on the back end of the rail as shown.
  • Page 8 Assembly STEP 3 Install the idler pulley HARDWARE Nut 3/8" Lock Washer 3/8" Bolt 1. Lay the chain beside the rail, as shown. Grasp the end of the chain and pass approximately 12" (30 cm) of chain through the window. Allow it to hang until Assembly Step 4. 2.
  • Page 9 Assembly STEP 4 Install the chain HARDWARE Master Link Threaded Shaft To avoid possible SERIOUS INJURY to finger from moving garage door opener: ALWAYS keep hand clear of sprocket while operating opener. Securely attach sprocket cover BEFORE operating. 1. Pull the chain around the idler pulley and toward the trolley. Sprocket Figure 2 2.
  • Page 10 Assembly Trolley STEP 5 Tighten the chain To Tighten Outer Lock Threaded 1. Spin the inner nut and lock washer down the trolley threaded shaft, away from the trolley. Outer Nut Washer Shaft 2. To tighten the chain, turn the outer nut in the direction shown. 3.

  • Page 11: Installation

    Installation IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. 9. Install wall-mounted garage door control: 2. Install garage door opener ONLY on properly balanced and lubricated garage door. An within sight of the garage door.
  • Page 12 Installation STEP 1 Determine the header bracket location OPTIONAL CEILING MOUNT Header Wall FOR HEADER BRACKET Vertical Centerline of Garage Door Structural Supports Unfinished Ceiling To prevent possible SERIOUS INJURY or DEATH: Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might NOT reverse when required.
  • Page 13 Installation WALL INSTALLATION STEP 2 Install the header bracket Header Wall Vertical You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the Centerline of instructions which will work best for your particular requirements. Do not install the header bracket Structural Wall Mounting Garage Door...
  • Page 14 Installation STEP 3 Attach the rail to the header bracket STEP 4 Position the garage door opener 1. Position the opener on the garage floor below the header bracket. Use packing material as a protective base. NOTE: If the door spring is in the way, you will need help. Have someone hold the opener To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top section of securely on a temporary support to allow the rail to clear the spring.
  • Page 15 Installation STEP 5 Hang the garage door opener HARDWARE Lag Screw 5/16"-18 5/16"-9x1-5/8" To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to Lock Washer structural supports of the garage. Concrete anchors MUST be used if installing ANY brackets into Hex Bolt 5/16"-18 5/16"- 18x7/8"...
  • Page 16 Installation STEP 6 Install the light bulbs STEP 7 Attach the emergency release rope and handle To prevent possible OVERHEATING of the end panel or light socket: To prevent possible SERIOUS INJURY or DEATH from a falling garage door: Use ONLY A19 incandescent (100W maximum) or compact fluorescent (26W maximum) light If possible, use emergency release handle to disengage trolley ONLY when garage door is bulbs.
  • Page 17 Installation HARDWARE STEP 8 Install the door bracket Self-Threading Screw 1/4"-14x5/8" Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE installation of door bracket. Contact the garage door manufacturer or installing dealer for opener reinforcement instructions or reinforcement kit. Failure to reinforce the top section as required according to the door manufacturer may void the door warranty.
  • Page 18 Installation Header Wall STEP 8 Install the door bracket (continued) 2x4 Support (Finished Ceiling) OPTION B ONE-PIECE DOORS Header Bracket 1. Center the door bracket on the top of the door, in line with the header bracket as shown. 2. Mark either the left and right, or the top and bottom holes. Metal Doors: Door Bracket Drill 3/16"...
  • Page 19 Installation HARDWARE STEP 9 Connect the door arm to the trolley Installation will vary according to the garage door type. Follow the instructions which apply to your door. OPTION A SECTIONAL DOORS Clevis Pin 5/16"x1-1/4" Clevis Pin 5/16"x1" IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. Hex Bolt 5/16"-18x7/8"...
  • Page 20 Installation STEP 9 Connect the door arm to the trolley (continued) OPTION B ONE-PIECE DOORS Straight Door Arm IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. (Groove facing out) 1. Close the door. Disconnect the trolley by pulling the emergency release handle. 2.

  • Page 21: Install The Door Control

    DRYWALL GANG BOX Older Chamberlain door controls and third party products are not compatible. Install the door control within sight of the door at a minimum height of 5 feet (1.5 m) above floors, landings, steps or any other adjacent walking surface, where small children cannot reach, and away from the moving parts of the Drywall Anchor 6-32x1"...
  • Page 22 Installation STEP 11 Wire the door control to the garage door opener STEP 12 Attach the warning labels 1. Run the white and red/white wire from the door control to the garage door opener. Attach the 1. Attach the entrapment warning label on the wall near the door control with tacks or staples. 2.

  • Page 23: Install The Protector System

    Installation ® HARDWARE STEP 13 Install the Protector System Wing Nut Carriage Bolt 1/4"-20 1/4"-20 x 1/2" Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor. The safety reversing sensors can be attached to the door track, the wall, or the floor. The sensors should be no more than 6 inches (15 cm) above the floor.
  • Page 24 Installation OPTION C ® FLOOR INSTALLATION STEP 13 Install the Protector System (continued) Use an extension bracket (not provided) or wood block to raise the sensor bracket if needed. OPTION B WALL INSTALLATION 1. Carefully measure the position of both sensor brackets so they will be the same distance from If additional clearance is needed an extension bracket (not provided) or wood blocks can be used.
  • Page 25 Installation HARDWARE STEP 14 Wire the Safety Reversing Sensors Insulated Staple (Not Shown) If your garage already has wires installed for the safety reversing sensors, proceed to page 26. OPTION A INSTALLATION WITHOUT PRE-WIRING Staple 1. Run the wire from both sensors to the garage door opener. Attach the wire to the wall and ceiling with the staples.
  • Page 26 Installation STEP 14 Wire the Safety Reversing Sensors (continued) Pre-installed 7/16" (11 mm) wires Safety reversing sensor wires OPTION B PRE-WIRED INSTALLATION 1. Cut the end of the safety reversing sensor wire, making sure there is enough wire to reach the pre-installed wires from the wall.

  • Page 27: Power

    Installation THERE ARE TWO OPTIONS FOR CONNECTING POWER: STEP 15 Connect power OPTION A TYPICAL WIRING 1. Plug in the garage door opener into a grounded outlet. 2. DO NOT run garage door opener at this time. To prevent possible SERIOUS INJURY or DEATH from electrocution or fire: Be sure power is NOT connected to the opener, and disconnect power to circuit BEFORE OPTION B PERMANENT WIRING...
  • Page 28 Installation IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING: STEP 16 Aligning the safety reversing sensors 1. Make sure there is power to the garage door opener. The door will not close if the sensors have not been installed and aligned correctly. 2.

  • Page 29: Adjustments

    Adjustments One-Piece Doors Only Introduction When setting the UP travel for a one-piece door ensure that the door does not slant backwards when fully open (UP). If the door is slanted backwards this will cause unnecessary bucking and/or jerking when the door is opening or closing. Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
  • Page 30 Adjustments STEP 1 Program the Travel UP Button Adjustment Button Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. DOWN Button Incorrect adjustment of garage door travel limits will interfere with proper operation of safety PROGRAMMING BUTTONS reversal system.
  • Page 31 Adjustments ® STEP 2 Test the Safety Reversal System STEP 3 Test the Protector System Without a properly installed safety reversal system, persons (particularly small children) could be Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.

  • Page 32: Myq® Smartphone Control

    In addition to controlling your garage door opener you can control your house lighting with additional On your mobile device, go to Settings > Wi-Fi, and select the network with the "MyQ-" prefix. ® accessories, see page 41. NOTES: To erase the Wi-Fi settings, see page 37. To learn more go to wifihelp.chamberlain.com.

  • Page 33: Operation

    Operation IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. 9. After ANY adjustments are made, the safety reversal system MUST be tested. 2. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or 10.

  • Page 34: Using Your Garage Door Opener

    Operation Using your Garage Door Opener To Open the Door Manually The garage door opener can be activated with a wall-mounted door control, remote control, ® ® wireless keyless entry, MyQ Smartphone Control app or MyQ Garage Door Monitor. When the door is closed and the garage door opener is activated the door will open.

  • Page 35: Multi-Function Control Panel

    Operation To turn the Light feature on or off (Factory default is On): Multi-Function Control Panel Turn OFF: SYNCHRONIZE THE DOOR CONTROL: To synchronize the door control to the garage door opener, 1. Close the garage door. press the push bar until the garage door opener activates (it may take up to 3 presses). Test the door 2.

  • Page 36: Remote Control And Keyless Entry

    Pre-programmed remote control included, no need to program the remote. Timer-to-Close feature: To add or reprogram a remote control, follow the instructions below. Older Chamberlain remote controls are NOT compatible, see page 41 for compatible accessories. 041A7305-1 Smart Control Panel and 041A7327-1 Motion Detecting Control Panel The Timer-to-Close feature automatically closes the garage door after a specified time period.

  • Page 37: To Erase The Memory

    1. Press and hold the black adjustment button on the garage door opener until 3 beeps are heard (Approximately 6 seconds). ® ERASE A MyQ ACCOUNT ® 1. Go to www.mychamberlain.com to access your MyQ account. 2. Go to "Account" section. 3. Click "Delete Account". Go to wifihelp.chamberlain.com for more details. LEARN Button Black Adjustment Button...

  • Page 38: Maintenance

    Maintenance Maintenance Schedule The Remote Control Battery EVERY MONTH Manually operate door. If it is unbalanced or binding, call a trained door systems technician. Check to be sure door opens and closes fully. Adjust if necessary, see page 29. To prevent possible SERIOUS INJURY or DEATH: Test the safety reversal system.

  • Page 39: Troubleshooting

    Troubleshooting Diagnostic Chart Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes. DIAGNOSTIC CODE SYMPTOM SOLUTION Up Arrow Down Arrow Flash(es) Flash(es) Safety reversing sensors are not installed, connected, or wires may be cut. Inspect sensor wires for a The garage door opener will not close and the light bulbs flash.
  • Page 40 See page 32 to activate Wi-Fi LEARN mode. will move in the down direction. If your black adjustment button is not solid green go to wifihelp.chamberlain.com. Verify the safety reversing sensors are properly installed, aligned and free of any obstructions.

  • Page 41: Accessories

    953EV Remote Control: Extension: (Optional) For safety For use outside of the home Works with ALL Chamberlain To allow an 8 foot (2.4 m) reversing sensor installation to enable access to the garage openers from 1993-present. using a 4-digit PIN. Works ®...

  • Page 42: Warranty

    ® CHAMBERLAIN LIMITED WARRANTY ® The Chamberlain Group, Inc. (“Seller”) warrants to the fi rst retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defects in materials and/or STOP! workmanship for a specifi...

  • Page 43: Repair Parts

    Repair Parts Rail Assembly Parts Installation Parts Description Part Number Description Part Number Chain 041B1986-07 Curved Door Arm 178B35 Pulley Kit 041A8910 Door Bracket with Clevis 41A5047-1 Pin and Fastener Master Link 4A1008 Emergency Release Rope 41A2828 Rail 041A5665 and Handle Trolley Assembly 041C5141-1 Header Bracket with...
  • Page 44 041B4245-1 Terminal Block 041A3150 Not Shown Wire Harness 041A7945 © 2017, The Chamberlain Group, Inc. All Rights Reserved Wi-Fi ® is a registered trademark of Wi-Fi Alliance The Chamberlain Group, Inc. App Store is a service mark of Apple Inc.

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