Troubleshooting - Philips AVENT SCD485 User Manual

7 Troubleshooting

If you don't find the solution you need in this section, you can get support at www.philips.com/AVENT
or contact the Philips Consumer Care Center in your country.
Problems
My parent/baby unit doesn't
switch on.
I cannot establish a connection.
The parent unit makes a high
pitched noise.
I get interference. I can only hear
intermittently.
I cannot hear anything through
my parent unit.
The operating range of mine is
less than 500 feet/150 metres.
The batteries in the parent unit
run low quickly.
Tip
•
Product information is subject to change without prior notice.
12 EN
Possible causes
The unit is not connected to the
power supply.
The batteries are empty or
inserted incorrectly.
The parent and baby units are
set to different channels.
The units are out of range.
The units are too close.
The parent unit picks up signals
from other appliances or baby
monitors.
The units are out of range.
The parent and baby units are
set to different channels.
The batteries for the parent
and/or baby are running low.
The volume of parent unit is set
too low or is muted.
The units are out of range.
Environmental obstructions
affect the operating range.
The volume is set too high and
the unit consumes more power.
Solutions
Connect the unit to a power
supply.
Replace the batteries and make
sure that they are correctly
inserted.
Set the units to the same
channel.
Move the units closer (see
'Operating range' on page 10).
Move the parent unit farther
away from the baby unit.
Lower the volume of the parent
unit.
Move the parent unit away from
other electrical appliances, like
microwaves or telephones.
Change the units to the other
channel.
Move the units closer.
Set the units to the same
channel.
Connect the parent and/or baby
units to a power supply. Replace
the batteries.
Increase the volume of parent
unit.
Move the units closer.
Move the units closer.
Decrease the volume.