Product Service - Panasonic SC-HTB500 Operating Instructions Manual

Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service
Center; purchase Parts and Accessories; or make Customer Service and Literature requests by
visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262)
Monday-Friday 9am-9pm,
Saturday-Sunday 10am-7pm EST
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web
Site at:
http://www.pstc.panasonic.com
Or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277

Product Service

1. Damage requiring service—The unit should be
serviced by qualified service personnel if:
(a) The AC power supply cord or AC adaptor
has been damaged; or
(b) Objects or liquids have gotten into the unit; or
(c) The unit has been exposed to rain; or
(d) The unit does not operate normally or
exhibits a marked change in performance; or
(e) The unit has been dropped or the cabinet
damaged.
2. Servicing—Do not attempt to service the unit
beyond that described in these operating
instructions. Refer all other servicing to
authorized servicing personnel.
3. Replacement parts—When parts need
replacing ensure the servicer uses parts
specified by the manufacturer or parts that have
the same characteristics as the original parts.
Unauthorized substitutes may result in fire,
electric shock, or other hazards.
4. Safety check—After repairs or service, ask the
servicer to perform safety checks to confirm that
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the unit is in proper working condition.
The servicer will require all components to service
your system.
Therefore, should service ever be necessary, be
sure to bring the entire system.
Product information
For product information or assistance with product
operation:
In the U.S.A. and Puerto Rico, refer to "Customer
Services Directory (United States and Puerto Rico)"
above.
In Canada, contact the Panasonic Canada Inc.
Customer Care Centre at 1-800-561-5505, or visit
the website (www.panasonic.ca), or an authorized
Servicentre closest to you.
As of November 2009