Troubleshooting Guide - Canon EOS-5D Instruction Manual

Troubleshooting Guide

If there is a problem, first refer to this Troubleshooting Guide. If this
Troubleshooting Guide does not resolve the problem, contact your
dealer or nearest Canon Service Center.
Power Source
The battery cannot be recharged.
You are using the wrong battery.
Do not recharge any battery pack other than Battery Pack BP-
511A, BP-514, BP-511, or BP-512.
The battery is not properly attached to the battery charger.
Attach the battery properly to the charger. (p.22)
The camera does not operate even when the <4> switch is set to <1> or <J>.
The battery is exhausted.
Recharge the battery. (p.22)
The battery is not installed properly.
Install the battery properly. (p.24)
Battery compartment cover is not closed.
Close the battery compartment cover securely. (p.24)
CF card slot cover is not closed.
Close the CF card slot cover securely. (p.28)
The access lamp blinks even when the <4> switch is set to <2>.
If you set the <4> switch to <2> right after shooting, the
access lamp will still light/blink for a few seconds while the
image is recorded onto the CF card.
When the camera finishes recording the image to the CF card, the access
lamp will stop blinking and the power will turn off automatically.
The battery becomes exhausted quickly.
The battery is not fully charged.
Recharge the battery fully. (p.22)
The battery's service life has expired.
Replace the battery with a new one.
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