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Troubleshooting and tips
Restoring the Windows XP operating system
We strongly recommend that you back up all your data files before re-installing the
!
Operating System, as far as this is possible, as the restore process deletes all files from
your hard disk. You must re-install all the programs you have installed since purchasing
your computer and then restore your data files using the backup copies.
If an error message (blue screen) appears after repeated starting (booting), restart your computer.
During the boot process, press the F8 key at short intervals until the message Extended Windows
start options appears. Select Last known working configuration.
If this operation is unsuccessful, reinstall the Operating System as described below:
1.
Switch the computer on.
2.
Insert the "Fujitsu Siemens Product Recovery CD-ROM" CD/DVD that came with your
computer into the CD/DVD drive and close it.
3.
Switch your computer off, wait a moment and then switch it on again.
4.
When you see the prompt on the screen Press any Key to boot from CD... press any key on the
keyboard. The installation program starts, and the Windows Setup menu appears on your
screen.
Your computer will load files it needs from the CD/DVD drive to restore Windows XP on your
computer. This can take a few minutes.
5.
After the relevant files have been loaded, the Windows XP Home Edition Setup menu appears.
Press Enter to continue.
6.
The setup process will pause and you will see the Windows XP Home Edition License Agreement
on the screen. To continue with the setup you must accept the agreement. Press F8 key.
7.
In the next screen that appears, press Esc for Don't Repair.
8.
In the following menu select C: ..., press D and confirm by pressing the Enter key.
9.
Next press L and confirm by pressing the Enter key.
10.
In the following menu, the option Format with NTFS file system is available. Choose this option to
erase your hard disk.
Your computer will now examine the hard disk and then automatically copy files from the
CD/DVD drive to continue the recovery process. This will take several minutes. During this
process your computer will also restart automatically. After the restart, Windows XP will begin
the setup process.
11.
The setup process will pause and you will see the Windows XP Home Edition License Agreement
on the screen. To continue with the setup you must accept the agreement. Click on the button
marked I accept this agreement and then click on the box marked Next.
The Windows XP setup process will continue to install the necessary files and devices onto
your computer. This will take several minutes. During this process Windows XP will tell you
what it is doing.
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