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LCD Monitor User Manual
AG241QX
LED backlight
www.aoc.com
©2016 AOC. All Rights Reserved.

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Summary of Contents for AOC AG241QX

  • Page 1 LCD Monitor User Manual AG241QX LED backlight www.aoc.com ©2016 AOC. All Rights Reserved.
  • Page 2: Table Of Contents

    Safety ..................................4 National Conventions ............................4 Power ................................5 Installation ................................6 Cleaning................................7 Other .................................. 8 Setup ..................................9 Contents in Box ..............................9 Setup Stand & Base ............................10 Adjusting Viewing Angle ........................... 11 Using "MHL(Mobile High-Definition Link)"......................12 Connecting the Monitor ............................
  • Page 3 Service ..................................56 Warranty Statement for Europe........................56 Warranty Statement for Middle East and Africa (MEA) ..................58 AOC PIXEL POLICY ............................60 ISO 9241-307 CLASS 1 ........................... 60 Warranty Statement for North & South America (excluding Brazil) ..............61...
  • Page 4: Safety

    Safety National Conventions The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system.
  • Page 5: Power

    Power The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature.
  • Page 6: Installation

    Installation Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product.
  • Page 7: Cleaning

    Cleaning Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet. When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface.
  • Page 8: Other

    Other If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center. Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation.
  • Page 9: Setup

    Power Cable Audio Cable Dual-Link Analog cable DP cable HDMI cable USB cable DVI Cable Not all signal cables (Audio,Analog,DVI,USB, DP and HDMI cables) will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.
  • Page 10: Setup Stand & Base

    Setup Stand & Base Please setup or remove the base following the steps as below. Setup: Remove:...
  • Page 11: Adjusting Viewing Angle

    Adjusting Viewing Angle For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. You are able to adjust the monitor as below: Tilt angle:- 5°~23°...
  • Page 12: Using "Mhl(Mobile High-Definition Link)

    Using "MHL(Mobile High-Definition Link)" 1."MHL" (Mobile High-Definition Link) This feature allows you to enjoy videos and photos (imported from a connected mobile device that supports MHL) on the screenof the product. To use the MHL function, you need an MHL-certified mobile device. You can check if your mobile device is •...
  • Page 13: Connecting The Monitor

    Connecting the Monitor Cable Connections In Back of Monitor and Computer: Power Quick Switch port DVI Dual-Link Microphone in Earphone( Combined with HDMI-2(HDMI1.4)/MHL Microphone) USB3.0 downstream + fast HDMI-1(HDMI1.4/2.0) charging USB3.0 downstream D-SUB USB3.0 upstream Audio line in Headphone hook Microphone out To protect equipment, always turn off the PC and LCD monitor before connecting.
  • Page 14 Turn on your monitor and computer. Video content supporting resolution: VGA:1920x1080@60Hz(Maximum) DVI Dual-Link\ MHL:2560x1440@60Hz(Maximum) HDMI1.4:2560x1440@75Hz(Maximum) DP\HDMI2.0:2560x1440@144Hz(Maximum) If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting.
  • Page 15: System Requirement

    System requirement Adaptive-Sync function Adaptive-Sync function is working with DP/HDMI1/HDMI2 DP : 30~144Hz HDMI1:30~144Hz(HDMI2.0) HDMI1:30~75Hz(HDMI1.4) HDMI2:30~75Hz Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.com AMD Radeon R9 295X2 AMD Radeon R9 290X AMD Radeon R9 290 AMD Radeon R9 285 AMD Radeon R7 260X...
  • Page 16: Wall Mounting

    Reconnect the cables. Refer to the user's manual that came with the optional wall mounting arm for instructions on attaching it to the wall. Noted : VESA mounting screw holes are not available for all models, please check with the dealer or official department of AOC.
  • Page 17: Adjusting

    Adjusting Setting Optimal Resolution Windows 10 For Windows 10: • Right click START. • Click "CONTROL PANEL". • Click "DISPLAY". • Click on the "Change display settings" button.
  • Page 18 • Set the resolution SLIDE-BAR to Optimal preset resolution.
  • Page 19: Windows 8

    Windows 8 For Windows 8: • Right click and click All apps at the bottom-right of the screen. • Set the "View by" to "Category". • Click "Appearance and Personalization". • Click "DISPLAY".
  • Page 20 • Set the resolution SLIDE-BAR to Optimal preset resolution...
  • Page 21: Windows 7

    Windows 7 For Windows 7: • Click START. • Click "CONTROL PANEL". • Click "Appearance". • Click "DISPLAY". • Click on the "Change display settings" button.
  • Page 22 • Set the resolution SLIDE-BAR to Optimal preset resolution...
  • Page 23: Hotkeys

    Hotkeys Source/Auto/Exit Game Mode/< Shadow Control /> Menu/Enter Power Power Press the Power button to turn on/off the monitor. Menu/Enter Press to display the OSD or confirm the selection. Shadow Control/> When there is no OSD, Press Shadow Control button to active Shadow Control adjustment bar, Press <or >...
  • Page 24: Osd Setting

    OSD Setting Basic and simple instruction on the control keys. Press the -button to activate the OSD window. Press< or >to navigate through the functions. Once the desired function is highlighted, press the -button to activate it . press< or >to navigate through the sub-menu functions. Once the desired function is highlighted, press -button to activate it.
  • Page 25: Luminance

    Luminance Press (Menu) to display menu. Press< or >to select (Luminance), and press to enter. Press< or >to select submenu, and press to enter. Press< or >to adjust. Press to exit Contrast 0-100 Contrast from Digital-register. Brightness 0-100 Backlight Adjustment Standard Standard Mode Text...
  • Page 26: Image Setup

    Image Setup Press (Menu) to display menu. Press< or >to select (Image Setup), and press to enter. Press< or >to select submenu, and press to enter. Press< or >to adjust. Press to exit Clock 0-100 Adjust picture Clock to reduce Vertical-Line noise. Phase 0-100 Adjust Picture Phase to reduce Horizontal-Line noise...
  • Page 27: Color Setup

    Color Setup Press (Menu) to display menu. Press< or >to select (Color Setup), and press to enter. Press< or >to select submenu, and press to enter. Press< or >to adjust. Press to exit Warm Recall Warm Color Temperature from EEPROM. Normal Recall Normal Color Temperature from EEPROM.
  • Page 28: Picture Boost

    Picture Boost Press (Menu) to display menu. Press< or >to select (Picture Boost), and press to enter. Press< or >to select submenu, and press to enter. Press< or >to adjust. Press to exit Bright Frame on or off Disable or Enable Bright Frame Frame Size 14-100 Adjust Frame Size...
  • Page 29: Osd Setup

    OSD Setup Press (Menu) to display menu. Press< or >to select (OSD Setup), and press to enter. Press< or >to select submenu, and press to enter. Press< or >to adjust. Press to exit Language Select the OSD language . Timeout 5-120 Adjust the OSD Timeout.
  • Page 30: Game Setting

    Game Setting Press (Menu) to display menu. Press< or >to select (Game setting), and press to enter. Press< or >to select submenu, and press to enter. Press< or >to adjust. Press to exit For playing FPS(first Person Shooters) games. Improves dark theme black level details. For playing RTS(Real Time Strategy).
  • Page 31: Extra

    Extra Press (Menu) to display menu. Press< or >to select (Extra), and press to enter. Press< or >to select submenu, and press to enter. Press< or >to adjust. Press to exit AUTO/D-SUB/DVI/HDMI1/H Select Input Signal Source. Input Select DMI2-MHL/DP Auto Config yes or no Auto adjust the picture to default.
  • Page 32: Exit

    Exit Press (Menu) to display menu. Press< or >to select (Exit), and press to enter. Press to exit Exit Exit the main OSD. LED Indicator Status LED Color Full Power Mode White Active-off Mode Orange...
  • Page 33: Driver

    Driver Monitor Driver Windows 10 • Start Windows® 10 • Right click START. • Click "Control Panel". • Click on the "Display" icon.
  • Page 34 • Click on the"Change display settings"button • Click the"AdvancedSettings"button.
  • Page 35 • button. Click the "Monitor" tab and then click the "Properties" • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver... “and then click the "Browse my computer for driver software" button. •...
  • Page 36 • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive). • Select the "xxx.inf" file and click the "Open" button. Click the "OK" button. •...
  • Page 37: Windows 8

    Windows 8 • Start Windows® 8 • Right click and click All apps at the bottom-right of the screen. • Click on the "Control Panel"icon • Set the "View by" to "Large icons" or "Small icons". • Click on the "Display"icon.
  • Page 38 • Click on the "Change display settings"button. • Click the "Advanced Settings"button. button • Click the "Monitor"tab and then click the "Properties"...
  • Page 39 • Click the "Driver"tab. • Open the "Update Driver Software-Generic PnP Monitor"window by clicking on "Update Driver..."and then click the "Browse my computer for driver software" button. • Select "Let me pick from a list of device drivers on my computer".
  • Page 40 • Click the "Have Disk"button. Click on the "Browse"button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). • Select the "xxx.inf" file and click the "Open"button. Click the "OK"button. •...
  • Page 41: Windows 7

    Windows 7 • Start Windows® 7 • Click on the "Start" button and then click on "Control Panel". • Click on the "Display"icon. • Click on the "Change display settings" button.
  • Page 42 • Click the "AdvancedSettings" button. • button. Click the "Monitor" tab and then click the "Properties" • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... "and then click the "Browse my computer for driver software" button.
  • Page 43 • Select "Let me pick from a list of device drivers on my computer". • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive). •...
  • Page 44: I-Menu

    Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation guide. The software Supported operating systems:Windows 10, Windows 8, Windows 7.
  • Page 45: E-Saver

    Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or Screen Saver); the actual shutdown time depends on your preferences (see example below).
  • Page 46: Screen

    Screen+ Welcome to “Screen+” software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window. You only need to drag the window to a corresponding panel when you want to access it. It supports multiple monitor display to make your task easier.
  • Page 47: Troubleshoot

    Adjust the maximum resolution and frequency that the monitor can handle properly. Make sure the AOC Monitor Drivers are installed. Adjust the Contrast and Brightness Controls. Press to auto adjust.
  • Page 48: Specification

    Specification General Specification Model name AG241QX Driving system TFT Color LCD Viewable Image Size 60.4 cm diagonal Pixel pitch 0.2058mm(H) x 0.2058mm(V) Panel R, G, B Analog lnterface & DVI interface & HDMI lnterface & Video DP Interface Separate Sync.
  • Page 49 Operating 0°~ 50° Temperature Non-Operating -25°~ 55° Operating 10% ~ 85% (non-condensing) Environmental Humidity Non-Operating 5% ~ 90% (non-condensing) Operating 0~ 5000 m (0~ 16404ft ) Altitude Non-Operating 0~ 12192m (0~ 40000ft )
  • Page 50: Preset Display Modes

    Preset Display Modes HORIZONTAL VERTICAL STANDARD RESOLUTION FREQUENCY(kHz) FREQUENCY(Hz) 640×480 @60Hz 31.469 59.940 640×480 @67Hz 35.000 66.667 640×480 @72Hz 37.861 72.809 640×480 @75Hz 37.500 75.000 Dos-mode 720×400 @70Hz 31.469 70.087 800×600 @56Hz 35.156 56.250 800×600 @60Hz 37.879 60.317 SVGA 800×600 @72Hz 48.077 72.188 800×600 @75Hz...
  • Page 51: Pin Assignments

    Pin Assignments 15-Pin Color Display Signal Cable 15-Pin Side of the Pin Number 15-Pin Side of the Pin Number Signal Cable Signal Cable Video-Red Video-Green Ground Video-Blue N.C. N.C. DDC-Serial data Detect Cable H-sync GND-R V-sync GND-G DDC-Serial clock GND-B 24-Pin Color Display Signal Cable Pin No.
  • Page 52 Pin No. Signal Name Pin No. Signal Name Pin No. Signal Name TMDS Data 2+ TMDS Data 0- DDC/CEC Ground TMDS Data 2 Shield TMDS Clock + +5V Power TMDS Data 2- TMDS Clock Shield Hot Plug Detect TMDS Data 1+ TMDS Clock- TMDS Data 1Shield TMDS Data 1-...
  • Page 53: Plug And Play

    Plug and Play Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.
  • Page 54: Regulation

    Regulation FCC Notice FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 55: Weee Declaration

    WEEE Declaration Disposal of Waste Equipment by Users in Private Household in the European Union. This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
  • Page 56: Service

    Three (3) years after the original date of consumer purchase. During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the proof of purchase, the warranty will start 3 months after the date of manufacturing indicated on the product.
  • Page 57 If your warranty has expired, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authorized Service Center will provide you with an estimate of service costs before receiving your authorization to perform service.
  • Page 58: Warranty Statement For Middle East And Africa (Mea)

    Original Invoice/Proof Of Purchase Receipt is mandatory. If the product appears to be defective, please contact your AOC authorized dealer or refer to the service and support section on AOC’s website for the warranty instructions in your country: Egypt: http://aocmonitorap.com/egypt_eng...
  • Page 59 Adjustment by non-authorized source • Repair, modification, or installation of options or parts by anyone other than an AOC Certified or • Authorized Service Center Improper environments like humidity, water damage and dusts • Damaged by violence, earthquakes and terrorist attacks •...
  • Page 60: Aoc Pixel Policy

    No manufacturer can guarantee that all panels will be free from pixel defects, but AOC guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This Pixel Policy explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 61: Warranty Statement For North & South America (Excluding Brazil)

    In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty. * This limited warranty does not cover any losses or damages that occur as a result of:...
  • Page 62 ARGENTINA: http://ar.aoc.com/support/warranty BOLIVIA: http://bo.aoc.com/support/warranty CHILE: http://cl.aoc.com/support/warranty COLOMBIA: http://co.aoc.com/warranty COSTA RICA: http://cr.aoc.com/support/warranty DOMINICAN REPUBLIC: http://do.aoc.com/support/warranty ECUADOR: http://ec.aoc.com/support/warranty EL SALVADOR: http://sv.aoc.com/support/warranty GUATEMALA: http://gt.aoc.com/support/warranty HONDURAS: http://hn.aoc.com/support/warranty NICARAGUA: http://ni.aoc.com/support/warranty PANAMA: http://pa.aoc.com/support/warranty PARAGUAY: http://py.aoc.com/support/warranty PERU: http://pe.aoc.com/support/warranty URUGUAY: http://pe.aoc.com/warranty VENEZUELA: http://ve.aoc.com/support/warranty IF COUNTRY NOT LISTED: http://latin.aoc.com/warranty...
  • Page 63: Ease Programe

    & LCD Panel) *AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the defective unit arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective unit arrives at the AOC service center.

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