Diskette Drive - Toshiba Satellite L635 Series User Manual

Problem
Some CD/DVD/BDs run
correctly, but others do
not
Cannot write correctly

Diskette Drive

Problem
Drive does not operate There may be a faulty cable connection. Check
Some programs run
correctly but others do
not
You cannot access the
external diskette drive
User's Manual
Procedure
Check whether the CD/DVD/BD is dirty. If it is,
wipe it with a cleaning cloth dipped in water or a
neutral cleaner. See the
Chapter 4 for details on cleaning.
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software's needs.
Check the CD/DVD/BD's documentation.
Check the type of CD/DVD/BD you are using.
Refer to Chapter 3,
Options for more information.
Check the region code on the CD/DVD/BD. It
must match that on the drive. Region codes are
listed in the Optical Disc Drive
2, The Grand Tour.
If you have trouble writing, make sure you are
observing the following precautions:
■
Use only media recommended by TOSHIBA
■
Do not use the mouse or keyboard during writing.
■
Use only the software supplied with the computer
for recording.
■
Do not run or start other software during writing.
■
Do not jar the computer during writing.
■
Do not connect/disconnect external devices or
install/remove internal cards during writing.
If problems persist, contact your dealer.
Procedure
the connection to the computer and to the drive.
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software needs.
Try another diskette. If you can access the
diskette, the original diskette (not the drive) is
probably causing the problem.
If problems persist, contact your dealer.
Troubleshooting
Media Care section in
Hardware, Utilities and
section in Chapter
8-10