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LCD screen message
Printer Error
Printer error. Turn the
power off and on again.
If the problem persists,
contact Epson Support.
(printer error code)
Parent topic:
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Related tasks
Removing and Installing Ink Cartridges
Replacing the Maintenance Box
Resetting Control Panel Defaults
If you have a problem with settings on the product control panel, you can reset them to their factory
defaults. You can choose which settings to reset or reset them all.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
1. Press the
2. Select Settings > General Settings > System Administration > Restore Default Settings.
3. Select one of these options:
• Network Settings: Resets all network settings.
• Copy Settings: Resets all copy settings.
• Scan Settings: Resets all scan settings.
• Clear All Data and Settings: Resets all control panel settings except date and time, length unit,
and language settings.
You see a confirmation screen.
Condition/solution
Turn off the printer, disconnect the power cable from the outlet and from the
printer, and reconnect it. Turn on the printer again. If the message persists,
contact Epson for support and provide them with the displayed printer error
code.
Solving Problems
home button, if necessary.
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