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Odors
Pollution level
The air purifier smells strange.
• Because the air purifier sucks and circulates indoor air, if you
use it in a closed space for a long time, odors generated in your
home can saturate the filters.
– Remove the pre-filter, deodorization filter, and dust collecting
filter, and then smell them nearby to check whether odors are
saturated to them. If saturated, wash or replace them. You will
be charged for replacing filters regardless of the remaining
warranty.
– Open the doors and windows, and then operate the product
for 3 to 4 hours.
– If you grill fish or meat or cook with oil, operate the product
after most odors have been removed by ventilation, if possible.
• If you operate the product after using an air freshener, a
diffuser, a scented candle, or a cleaning agent, or making
interior decoration, or replacing wallpaper, odors may be
saturated to the filters, making them smell.
– Ventilate until the odors are completely removed, and then
operate the product.
• If you operate the product continuously in a high humidity
environment or an environment where moisture supplied by a
humidifier is sucked by the filters, they may smell.
– If the filters smell due to moisture, dry them well in sunlight
before using them again.
The pollution level indicator stays red.
(The pollution level indicator does not seem to work)
• Check the sensors for any foreign substances and clean them if necessary.
• In the winter season, installing and operating the product for the first
time shortly after delivery may cause the pollution level to reach
999 ㎍/m³ with the indicator illuminated in red. This is a temporary issue
that happens if there is a significant temperature change from outdoor
exposure causing condensation inside the unit. In this case,
do not be alarmed and continue using the product. The status will be
cleared within 1 to 2 hours of operation.
• The gas sensor reacts to changes in the indoor gas pollution level due to
cooking or ventilation, causing the indicator to illuminate in red. When
this happens, ventilate the room for 1 to 2 hours.
• Disconnect the power plug, then put it back after 1 minute. (To reset the sensor)
• If the indicator color stays in red after you have followed all the provided
instructions and solutions, it may be a sensor issue. In this case, please
contact your local Samsung Service Center.
• When humidifiers, electric pressure cookers, sprayers and such are being
used in the same room, the pollution level may be measured as Poor.
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