Troubleshooting; Display Troubleshooting - Wacom DTF-720 User Manual

Troubleshooting

If you encounter problems with DTF-720 display, refer to the following tables. Your
problem may be described here, and you can try the solution offered.
For additional information about color issues, refer to the documentation that came with
your operating system or applications.

Display Troubleshooting

General Display Problems
Problem
● The following message appears
briefly on your display screen:
● The following message ppears
briefly on your display screen:
● The power LED is lit orange or
flashes orange and blue.
● The following message ppears
briefly on your display screen:
■ The input signal frequency is incorrectly set or not
compatible with the DTF-720. Connect a different display
and set the refresh rate (vertical frequency) to some value
between 50 and 75 Hz. If your video card driver supports
djustment of the horizontal frequency, make sure it is set to
some value between 30 and 80 kHz.
■ The resolution is set too high (1280 x 1024, maximum).
■ The refresh rate is set too high (75 Hz maximum).
■ Set the display properties to detect plug and play monitors.
■ Check the video cable for bent or broken connector pins.
Then properly connect the video cable.
■ Your computer may be in a power management mode.
Touch the pen tip to the display screen, move the mouse, or
depress any key on your keyboard.
■ Verify that the graphics card is properly installed.
■ Check that your computer is turned on.
■ Verify that you are using the video cable that came with
DTF-720.
■ Check that the DTF-720 video cable is fully connected.
■ Check the video cable and any video adaptors for bent or
broken connector pins. Then properly connect the video
cable and any necessary adaptors.
Hint
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