Maintenance And Inspections; Customer Support - Canon Color imageCLASS MF8050Cn Basic Operation Manual

Maintenance and Inspections

IMPORTANT
• Follow the instructions in the caution label attached to this
machine.
• Avoid shaking or applying a shock to this machine.
• To prevent the paper jam, do not turn the power ON/OFF,
open/close the operation panel or rear cover, and load/un-
load paper in the middle of printing operation.
• Be sure to remove the toner cartridge from the machine
when transporting the machine.
• To avoid exposing the toner cartridge to light, place it in the
protective bag included with this machine or wrap it in a
thick cloth.
• Clean this machine regularly. If this machine becomes dusty,
it may operate improperly.
• Use a modular cable of 3 m or shorter in length.
• The communication may become unavailable depending on
the condition of local environment, such as when the total
resistance value of telephone line and this machine exceeds
1700 Ω. In this case, contact your local authorized Canon
dealer or the Canon help line.
• The repairing parts and toner cartridges for the machine will
be available for at least seven (7) years after production of
this machine model has been discontinued.

Customer Support

Customer Support (U.S.A.)
Your machine is designed with the latest technology to pro-
vide trouble-free operation. If you encounter a problem with
the machine's operation, try to solve it by using the informa-
tion in Chapter 9. If you cannot solve the problem or if you
think your machine needs servicing, contact Canon Customer
Care Center at 1-800-OK-CANON between the hours of 8:00
A.M. to 8:00 P.M. EST Monday through Friday. On-line support
for 24 hours is also available at the website.
http://www.canontechsupport.com/
Customer Support (Canada)
Canon Canada Inc., off ers a full range of customer technical
support options*:
• For step-by-step troubleshooting, e-mail technical support,
the latest driver or document downloads, and answers to
frequently asked questions, visit http://www.canon.ca/
• Free live technical support 9 A.M. to 8 P.M. EST Monday
through Friday (excluding holidays) for products still under
warranty 1-800-OK-CANON
• For the location of the authorized service facility nearest
you, visit http://www.canon.ca/ or 1-800-OK-CANON
• If the problem cannot be corrected by using one of the
above technical support options, repair options are available
at the time of your call to the live technical support number
above or via the website at http://www.canon.ca/
* Support program specifi cs are subject to change without
notice.
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