To Use Common Solutions - Sony PCG-SR33K VAIO User Manual

To use Common Solutions

Common Solutions offers automated, One-Click Fixes to repair common software problems. These solutions can
integrate information such as knowledge base articles and Frequently Asked Questions (FAQs). You can run
One-Click Fixes directly from VAIO Support Agent or from a Web browser.
1. Click the Common Solutions button. The Common Solutions dialog box appears.
Double-click on the desired category to expand and view available SupportActions.
2.
VAIO Support Local Server (c:/program files/support.com...) provides a list of SupportActions available
o
on your notebook's hard disk drive.
VAIO Support Local Server (http://sdcglobal4.sel.sony.com...) provides a list of SupportActions
o
available from the Internet.
Common Solutions dialog box (1st level)
Connect to the Internet before attempting to view the category, "Vaio Support Local Server
(http://sdcglobal4.sel.sony.com...)." This category is unavailable without an Internet connection.
Click the resize arrows next to the SupportAction categories to expand or collapse the categories.
3.
Common Solutions dialog box (2nd level)
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