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11.2
11.2.1
Building Technologies
CPS Fire Safety
It verifies whether an SD card is inserted into the NK823x. If the SD card is not
⚫
inserted, you can abort the update and insert the SD card, or complete the
update
The Kernel update may take several minutes. Make sure not to power off the
⚫
NK8237 unit or the Windows computer during the updating procedure.
The NW8204 diagnostic tool
The NW8204 is a powerful diagnostic tool. If a problem occurs during or after
NK8237 configuration, you can use the NW8204 diagnostic interface to locate
where the problem occurred and resolve it.
Since the NW8204 tool is designed mainly for customer support / technical use,
this guide covers only the most important features used for troubleshooting.
CAUTION
Do not use the NW8204 to download the firmware or configuration files to the
NK8000 units. If the files to download are corrupted, the error is not notified and
the NK8000 unit will stop working.
You access the NW8204 tool by installing and then launching the application on
the DMS host.
Launching NW8204 from DMS host
To access the NW8204 tool, do the following:
You need to install the NW8204 maintenance tool (via the DMS8000 DVD) on
the DMS host before proceeding, if it is not already installed.
For NW8204 installation instructions, see NW8204 diagnostic tool [➙ 36].
1. Select Start > Programs > NW8204 > NW8204 (executable file)
Note: On Windows 7/8 it might be needed to launch NW8204 with "Run as
administrator" (depending on your system security settings).
You are logged in as 'guest' (default user type) when the NW8204 window
appears.
–
To change user type (for example from 'guest' to 'admin'), select Change
User to display the Login window.
Note: There are two ways you can log in to the NW8204 tool:
- Guest user (default): user name = "guest" / password = "guest"
(recommended – read-only privileges).
- Administrative user: call customer support for username and password
(read/write privileges).
Case sensitive – enter letters in lower case only.
Maintenance and diagnostics
The NW8204 diagnostic tool
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