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Troubleshooting
Troubleshooting
iPod/iPhone
No sound comes out of the speakers.
Disconnect the iPod/iPhone, then connect it again.
Select another source, then reselect "iPod".
The iPod/iPhone does not turn on or does not
work.
Check the connection.
Update the firmware version.
Charge the battery.
Reset the iPod/iPhone.
Sound is distorted.
Deactivate the equalizer either on this unit or the
iPod/iPhone.
A lot of noise is generated.
Turn off (uncheck) "VoiceOver" on the iPod/ iPhone.
For details, visit <http://www.apple.com>.
No operations are available when playing back a
track containing artwork.
Operate the unit after the artwork has loaded.
"Authorization Error" appears.
Check whether the connected iPod/iPhone is
compatible with this unit. (Page 50)
Radio
AME automatic presetting does not work.
Store stations manually. (Page 18)
Static noise while listening to the radio.
Connect the antenna firmly.
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AV-IN
No picture appears on the screen.
Turn on the video component if it is not on.
Connect the video component correctly.
Pandora*/Spotify
The application does not work.
The application on your iPod touch/iPhone/
Android is not the latest version. Update the
application.
"Please update Pandora App" appears.
The Pandora application on your iPod touch/
iPhone/Android is not the latest version. Update
the application.
"Please check device." appears.
The Pandora application on your iPod touch/
iPhone/Android has not started up.
The Pandora application is not installed on the
connected device.
An error has occurred on the Pandora application.
"Login Error" appears.
You have not been signed into Pandora.
"No skips remaining" appears.
No more songs can be skipped.
"Failed to save your thumb rating" appears.
Thumb-up/down is prohibited.
"No Station" appears.
No station is available.
"No Active Station" appears.
No station is being played.
"Station limit reached" appears.
The station list is full and no more stations can be
registered.
"Failed to save your bookmark" appears.
The unit has failed to save a bookmark. Try the
operation again.
"Limited Connectivity" appears.
The connection with the Pandora application
cannot be established.
"Pandora not available" appears.
You cannot use the Pandora application from
the area where you are currently trying to access
Pandora.
"Try again later" appears.
The Pandora server is under maintenance.
"Station does not exist" appears.
The selected station has been deleted by another
device or has expired.
"Cannot create a Station" appears.
You cannot create a station during the readonly
mode or when network connection is not
established.
* Only for DDX4018BT.
Bluetooth
Phone sound quality is poor.
Reduce the distance between the unit and the
Bluetooth mobile phone.
Move the car to a place where you can get a better
signal reception.
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