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Troubleshooting
Troubleshooting
"Parking off" appears.
No playback picture is shown when the parking
brake is not engaged.
"Learning Process Failed" appears.
Your steering remote controller is not compatible,
learning may not be completed. Consult your car
audio dealer for details.
Discs
Recordable/Rewritable discs cannot be played
back.
Insert a finalized disc.
Finalize the discs with the component which you
used for recording.
Tracks on the Recordable/Rewritable discs cannot
be skipped.
Insert a finalized disc.
Finalize the discs with the component which you
used for recording.
Playback does not start.
The format of files is not supported by the unit.
No picture appears on the external monitor.
Connect the video cord correctly.
Select the correct input on the external monitor.
DivX/MPEG1/MPEG2/MP3/WMA/WAV/AAC discs
cannot be played back.
Record the tracks using a compatible application
on the appropriate discs. (Page 48)
Add appropriate extension codes to the file names.
Tracks on the recordable/rewritable discs are not
played back as you have intended them to play.
Playback order may differ from the one played back
using other players.
"Region Code Error" appears.
You have inserted a DVD Video disc of an incorrect
region code. Insert a correct region code disc.
USB
"Reading" does not disappear from the screen.
Turn the power off and on again.
While playing a track, sound is sometimes
interrupted.
The tracks are not properly copied into the USB
device. Copy the tracks again, and try again.
Tracks are not played back as you have intended
them to play.
Playback order may differ from the one played back
using other players.
The source does not change to "USB" when you
connect a USB device while listening to another
source or "USB Device Error" appears when you
connect a USB device.
The USB port is drawing more power than the
design limit.
Turn the power off and unplug the USB device.
Then, turn on the power and reattach the USB
device.
If the above does not solve the problem, turn
the power off and on (or reset the unit) before
replacing with another USB device.
Android
Sound cannot be heard during playback.
Reconnect the Android device.
When <Android Setup> is set to [HAND MODE],
launch any media player application on the
Android device and start playback.
Sound output only from the Android device.
When <Android Setup> is set to [HAND MODE],
relaunch the current media player application or
use another media player application.
Restart the Android device.
If this does not solve the problem, the connected
Android device is unable to route the audio signal
to unit.
Cannot play back when <Android Setup> is set to
[BROWSE MODE].
Make sure KENWOOD Music Play APP is installed on
the Android device.
Reconnect the Android device and select the
appropriate control mode.
If this does not solve the problem, the connected
Android device does not support the Browse
Mode.
"NO DEVICE" or "READING" keeps flashing.
Switch off the developer options on the Android
device.
Reconnect the Android device.
If this does not solve the problem, the connected
Android device does not support the Browse
Mode.
ENGLISH
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