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Z2321U
User Manual and Safety Information
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Summary of Contents for Zte Z2321U

  • Page 1 Z2321U User Manual and Safety Information...
  • Page 2 About This Manual Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference. Copyright Copyright © 2018 ZTE CORPORATION All rights reserved.
  • Page 3 Android is a trademark of Google LLC. ® The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by ZTE Corporation is under license. microSDHC Logo is a trademark of SD-3C, LLC. ® Qualcomm Snapdragon™...
  • Page 4: Table Of Contents

    Contents Getting Started ....................8 Getting to Know Your Phone ....................8 Knowing the Keys ......................10 Installing the nano-SIM Card and the microSDHC™ card ..........11 Charging the Battery ......................13 Extending the Battery Life ....................14 Powering On/Off ....................... 14 Setting Up for the First Time .....................
  • Page 5 ® Connecting to Bluetooth Devices ..................26 Sharing Your Mobile Data Connection ................28 Connecting to Your Computer via USB ................29 Phone Calls ..................... 31 Placing and Ending Calls ....................31 Answering or Rejecting Calls .................... 31 Working With the Call Log ....................32 Calling Your Contacts .......................
  • Page 6 Changing Calendar Settings ..................... 47 Browser ......................48 Opening the Browser ......................48 Changing Browser Settings ....................48 Camera ......................49 Capturing a Photo ......................49 Customizing Camera Settings ................... 50 Recording a Video ......................50 Gallery ......................52 Opening Gallery ........................ 52 Working With Albums ......................
  • Page 7 Playing a Voice Memo ...................... 58 More Apps ....................... 58 Clock ..........................58 Calculator ........................59 File Manager ........................59 Settings ......................60 Sound Profiles ......................... 60 Wireless & Networks ......................60 Device ..........................61 System..........................62 Troubleshooting ....................64 For Your Safety ....................
  • Page 8: Getting Started

    Getting Started Getting to Know Your Phone External screen Camera Auxiliary microphone Speaker Headset jack Volume key Back cover...
  • Page 9 Earpiece Internal screen 4-way navigation and OK (center) key Left soft key Right soft key Send key Power/end key Recent apps key Delete key Camera key Main microphone Charging/ micro-USB jack...
  • Page 10: Knowing The Keys

    Knowing the Keys Function Press to select the options that show on the bottom line of the screen. Left soft The options change depending on the application/function being used. key/Right soft Send key Press to open the Recent Calls app or place a call. Press to see recently used applications.
  • Page 11: Installing The Nano-Sim Card And The Microsdhc™ Card

    Installing the nano-SIM Card and the microSDHC™ card Switch off your phone before installing or replacing the battery or the nano-SIM card. 1. Remove the back cover, if the battery is installed, removed it. 2. Place the nano-SIM card with the chip facing downwards and the cut corner oriented as shown and slide the nano-SIM card into the card holder.
  • Page 12 nano-SIM card cut from a SIM card. You can get a standard nano-SIM card from your service provider. 3. Hold the microSDHC card with the cut corner oriented as shown and slide it into the card slot. NOTE: Some applications may require a microSDHC card to work normally or may store certain data on it.
  • Page 13: Charging The Battery

    WARNING! Use only ZTE approved chargers and cables. The use of unapproved accessories could damage your phone or cause the battery to explode. 1. Connect the adapter to the charging jack. Ensure that the adapter is inserted with the correct orientation.
  • Page 14: Extending The Battery Life

    charged. In this case, try again after charging the phone for at least 20 minutes. Contact customer service if you still cannot power on the phone after prolonged charging. Extending the Battery Life Active applications, screen brightness levels and Bluetooth can drain your battery. You can follow the helpful tips below to conserve your battery power: ...
  • Page 15: Getting To Know Standby Mode

    Getting to Know Standby Mode After power on your phone, the phone is in standby mode, the standby mode is the starting point for your phone’s applications, functions, and menus. Status & Notifications The function for The function for the Left soft key the Right soft key The function for the OK key...
  • Page 16: Personalizing

    Personalizing Changing the System Language 1. From standby mode, press the OK key. 2. Press the 4-way navigation key and the OK key to select Settings. 3. Select Device > Language & input. 4. Select the language you need. Setting the Date and Time 1.
  • Page 17: Turning On/Off Key Tone

    Turning On/Off Key Tone 1. From standby mode, press the OK key. 2. Select Settings > Sound profiles > Sound. 3. Press the Left soft key for Edit. 4. Select Advanced. 5. Press the OK key to turn on or off the switch next to Key tone. Adjusting Volumes 1.
  • Page 18: Applying New Wallpapers

    Applying New Wallpapers 1. From standby mode, press the OK key and choose Settings. 2. Select Device > Display. 3. Select Wallpaper and choose Gallery or Live Wallpapers. 4. Choose the image you want to use as the wallpaper, and then press the OK key to finish. Changing Screen Brightness 1.
  • Page 19: Knowing The Basics

    Knowing the Basics Monitoring the Phone Status The status bar at the top of the screen provides phone and service status icons on the right side. Below are some of the icons you may see. 4G LTE connected No signal Vibration on Mobile data in use Silent mode/no interruptions...
  • Page 20: Entering Text

    Entering Text You can enter text using the following input methods: abc, Abc, ABC, T12 abc, T12 Abc, T12 ABC, and number input. Current Text Mode When you are in a field that allows characters to be entered, the text input mode indicator is shown in the upper right corner of the display.
  • Page 21: Opening And Switching Apps

    NOTE: When using number input, you need to switch to other text input methods if you want to insert a space by pressing the 0 key. Special Symbols 1. Press the * key. 2. Use the 4-way navigation key to select a symbol. 3.
  • Page 22: Connecting To Networks And Devices

    Connecting to Networks and Devices Connecting to Mobile Networks Select Network Operator 1. From standby mode, press the OK key. 2. Select Settings > Wireless & networks > Mobile network > Network operators. 3. Select a network in the AVAILABLE NETWORKS list to register manually. You can also select Choose automatically to select preferred network automatically.
  • Page 23: Connecting To Wi-Fi

    Disable 2G Service 1. From standby mode, press the OK key. 2. Select Settings > Wireless & networks > Mobile network. 3. Using the Down navigation key to select Disable 2G and press the OK key. NOTE: If 2G service is disabled, some apps and functions may not work in locations with limited coverage.
  • Page 24 5. If the network is secured, enter the password and press the Left soft key for Connect. NOTE: Your phone automatically connects to previously used Wi-Fi networks when they are in range. Get Notified of Open Networks 1. From standby mode, press the OK key. 2.
  • Page 25 WPS. Method one: WPS button (Recommended) 1. From standby mode, press the OK key. 2. Select Settings > Wireless & networks > Wi-Fi. 3. Turn on the Wi-Fi if Wi-Fi is off. 4. Select Wi-Fi preferences > Advanced > WPS Push Button. 5.
  • Page 26: Connecting To Bluetooth Devices

    5. Select the Wi-Fi network name and then press the OK key for Forget. Adjust Advanced Wi-Fi Settings 1. From standby mode, press the OK key. 2. Select Settings > Wireless & networks > Wi-Fi. 3. Turn on the Wi-Fi if Wi-Fi is off. 4.
  • Page 27 2. Select Settings > Wireless & networks > Bluetooth. 3. Turn on the Bluetooth if Bluetooth is off. 4. Press the Left soft key and choose Rename this device. 5. Edit the name and press the OK key for Rename. Pair With Another Bluetooth Device 1.
  • Page 28: Sharing Your Mobile Data Connection

    2. Press the OK key for Accept to start receiving the data. Depending on your storage setting and whether a microSDHC card is installed, received files are stored automatically in a dedicated folder (Bluetooth, for instance) in the phone storage or microSDHC directory.
  • Page 29: Connecting To Your Computer Via Usb

    5. Using the Down navigation key to select Bluetooth tethering and press the OK key. Your computer is now sharing your phone's data connection. NOTE: To stop sharing your data connection, switch off Bluetooth tethering. Connecting to Your Computer via USB You can connect your phone to a computer with a USB cable and transfer music, pictures, and other files in both directions.
  • Page 30 The formatting procedure erases all the data on the microSDHC card, after which the files CANNOT be retrieved.
  • Page 31: Phone Calls

    Phone Calls You can place calls from the Contacts or Messages that display contact information. Wherever you see a phone number, you can usually select it to dial. Placing and Ending Calls Place a Call by Dialing 1. From standby mode, enter the phone number with the hard keypad. Press the CLR key to delete incorrect digits.
  • Page 32: Working With The Call Log

    NOTE: To silence the ringer before answering the call, press the Volume key up or down. Reject a Call When you receive a phone call, close the flip or press the Right soft key for Decline to reject the call. You can also press the Left soft key and choose Message reject to reject the call and send a preset text message to the caller.
  • Page 33: Calling Your Contacts

    2. Select a number to view more call information. While viewing the call details, you can: Press the Send key to call it.  Press the Left soft key and choose Remove from call log to delete the call log. ...
  • Page 34: Using Options During A Call

    Using Options During a Call During a call, you will see a number of onscreen options..  Press the OK key to turn on or off the speaker.  Press the Right soft key to mute or unmute your microphone. ...
  • Page 35: Adjusting Your Call Settings

    2. Once you have established the connection, press the Left soft key and choose Add call, and then enter the second number. (This puts the first caller on hold.) 3. When you’re connected to the second party, press the Left soft key and choose Merge calls. If one of the people you called hangs up during your call, you and the remaining caller stay connected.
  • Page 36 Forward Incoming Calls Call forwarding feature allows you to forward your incoming calls to another phone number. 1. From standby mode, press the OK key and choose Settings > Wireless & networks > Call settings > Carrier Setting > Call forwarding. 2.
  • Page 37 Set TTY Mode Select a TTY mode for your phone to work with a teletypewriter, or turn TTY off. 1. From standby mode, press the OK key and choose Settings > Wireless & networks > Call settings > TTY mode. 2.
  • Page 38 2. Select Normal or Long. Voice over LTE Preferred The function allows transferring of voice over LTE networks and provides faster call connections and better call quality. 1. From standby mode, press the OK key and choose Settings > Wireless & networks > Call settings.
  • Page 39: Contacts

    Contacts To see your contacts, press the Left soft key from standby mode. From there, you can select the tabs on the top of the screen to quickly switch to the contact groups Checking Contact Details 1. From standby mode, press the Left soft key to access your contact list. 2.
  • Page 40: Importing, Exporting, And Sharing Contacts

    Importing, Exporting, and Sharing Contacts You can import/export contacts from/to your nano-SIM or microSDHC card. This is especially useful when you need to transfer contacts between different devices. You can also quickly share your contacts using Bluetooth or Messages. Import Contacts From the Storage 1.
  • Page 41: Working With Groups

    Working With Groups View Your Contact Groups 1. From standby mode, press the Left soft key. 2. Select the contact groups tab 3. Scroll through the list to view the preset groups and any groups you have created. 4. Select a group to view its members. NOTE: To send messages to the group members, select the group and press the Left soft key and then choose Send Group message to select message recipients from the listed group...
  • Page 42: Searching For A Contact

    5. Press the OK key to disband the group. The contacts in the group will not be deleted. Edit a Group 1. From standby mode, press the Left soft key. 2. Select the contact groups tab 3. Select a group. 4.
  • Page 43 5. Select a ringtone you like and press the Left soft key for Save. Delete Contacts 1. From standby mode, press the Left soft key. 2. Press the Left soft key and choose Multi-Select. 3. Select the contacts you want to remove. 4.
  • Page 44: Messages

    Messages You can use Messages to exchange text messages (SMS) and multimedia messages (MMS). Opening the Messaging Screen From standby mode, press the Right soft key. The Messaging screen opens where you can create a new message or open an ongoing message thread.
  • Page 45: Replying To A Message

    Replying to a Message Messages you receive are appended to existing threads for the same number. If the new message comes from a new number, a new thread is created. 1. On the Messaging screen, select the thread that has the message you want to reply to. 2.
  • Page 46: Calendar

    Calendar To open Calendar, press the OK key and select Calendar from standby mode. Viewing Your Calendars and Events Change Calendar Views You can view your calendars in different forms. The app offers three views: Month, Week, and Agenda. To change calendar views, press the Left soft key and choose View by, and then select the view you prefer.
  • Page 47: Editing Or Deleting An Event

    Editing or Deleting an Event 1. Find the event you want to edit or delete. 2. Open its details screen (see Viewing Your Calendars and Events – View Event Details in this chapter). 3. Do one of the following as you need. To edit the event, press the Left soft key and choose Edit.
  • Page 48: Browser

    Browser Use Browser to view web pages and search for information. Opening the Browser Press the OK key and select Browser to start this function. The last web page you were viewing is displayed. If you have not used Browser recently, your home page opens. Browser also opens when you select a web link - for example, in a text message.
  • Page 49: Camera

    Camera You can use your phone to take photos and record videos. Photos and videos are stored on the phone’s memory card or in the phone’s internal storage. You can copy them to your computer or access them in the Gallery app. Capturing a Photo 1.
  • Page 50: Customizing Camera Settings

    3. Press the OK key. Customizing Camera Settings Before taking a photo, you can press the Left soft key to open the following camera setting options. Apply filters effects. Filter White balance Select how the camera adjusts colors in different kinds of light to achieve the most natural-looking colors for your shots or choose to allow the camera to adjust the white balance automatically.
  • Page 51 Number Function Press the Left soft key to change the camcorder settings. Press the Left navigation key to switch between the camera and camcorder. Press the OK key to record a video. Press the Right navigation key to view pictures and videos you have taken. Press the Right soft key to exit.
  • Page 52: Gallery

    Gallery Opening Gallery From standby mode, press the OK key and choose Gallery to view albums of your pictures and videos. Working With Albums When you open Gallery, all pictures and videos on your phone are displayed in a number of albums.
  • Page 53: Working With Pictures

    Working With Pictures  Press the Left soft key to delete, share, view picture file detail, or browse the album contents in a slideshow.  Press the OK key to view the picture in fullscreen.  Press the Right soft key to return to the album. Playing Videos 1.
  • Page 54: Music

    Music From standby mode, press the OK key and select Multimedia > Music to play audio files stored on your phone. Music supports a wide variety of audio formats, so it can play music you download from Internet, copy from your CD collection, and so on. Copying Music Files to Your Phone Before using Music, you need to copy or download audio files to your phone.
  • Page 55: Playing Music

    Playing Music Select a song in the music library to listen to it. Or press the Left soft key and choose Now Playing, the playback screen appears. Press the OK key to pause and resume playback.  Press the Left/Right navigation key to skip songs. ...
  • Page 56: Video Player

    Video Player Use the video player to play various kinds of videos. Opening the Video Library Press the OK key and select Multimedia > Video to view your video library. Playing and Controlling Videos Select a video in the video library to play it. You can pause and resume the playback, or jump to any part of the video.
  • Page 57: Fm Radio

    FM Radio With the FM radio, you can search for radio channels, listen to them, and save them on your phone. Note that the quality of the radio broadcast depends on the coverage of the radio station in your area. The wired headset that comes with your phone works as an antenna, so always connect the headset when using the radio.
  • Page 58: Sound Recorder

    Sound Recorder Sound Recorder enables you to record voice memos and listen to them whenever you like. Recording a Voice Memo 1. Press the OK key and select Multimedia > Sound Recorder. 2. Press the OK key for Record to start recording. You can press the OK key to pause or continue during the recording.
  • Page 59: Calculator

    3. Set up the alarm options, such as time, alarm days, repeat, snooze, and alarm ringtone. 4. Press the Left soft key for Save to save and exit. NOTE: To enable or disable existing alarms directly, just press the OK key. Check World Time 1.
  • Page 60: Settings

    Settings Press the OK key and choose Settings. The Settings contains most of the tools for customizing and configuring your device. Sound Profiles Adjust different types of profiles (see Adjusting Volumes), toggle sound and mute (see Switching to Silent Mode), set up ringtone and notification sound (see Changing Ringtone and Notification Sound), and select system sounds (see...
  • Page 61: Device

    can check how much data has been used during the time cycle you set, set mobile data limit and warning, see what apps have been using mobile data, or restrict background data for individual apps. NOTE: The data usage is measured by your phone. Your carrier’s data usage accounting may differ. Tethering In the Settings, select Wireless &...
  • Page 62: System

    Navigation Key Shortcuts In the Settings, select Device > Navigation key shortcuts to select to assign a navigation key as a shortcut to functions, such as the Calendar. Languages & Input In the Settings, select Device > Languages & input to select a language and region for your system.
  • Page 63 Connect to PC In the Settings, select System > Connect to PC to select your USB connection type between your phone and PC. See Connect Your Phone to a Computer via USB. Accessibility In the Settings, select System > Accessibility to configure accessibility plug-ins on your phone, such as using Color inversion for users with sight problems.
  • Page 64: Troubleshooting

    Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible causes Possible solution...
  • Page 65 Problem Possible causes Possible solution Unable to select Your service provider does Contact your service provider. certain features not support these features, or you have not applied for services that provide these features. Battery not The battery or battery Contact the dealer. charging charger is damaged.
  • Page 66 Problem Possible causes Possible solution If you are not able to Change your location to one where the connect to the network, the network is accessible, or temporarily turn phone will continue to off your phone. send out signals as it attempts to locate a base station.
  • Page 67: For Your Safety

    Problem Possible causes Possible solution Unable to enter The phonebook’s memory Delete unnecessary data from the information into is already full. contacts. the phonebook Phone crashes, Some third-party software Reset the phone to factory status. reboots, freeze, is not compatible with your or cannot be phone.
  • Page 68: Fcc Rf Exposure Information (Sar)

    FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: SRQ-Z2321U. For this device, the highest reported SAR value for usage against the head is 0.59 W/kg, and...
  • Page 69: Fcc Regulations

    While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirements. SAR compliance for body-worn operation is based on a separation distance of 15 mm between the unit and the human body. Carry this device at least 15 mm away from your body to ensure RF exposure level compliant or lower to the reported level.
  • Page 70: Hearing Aid Compatibility (Hac) Regulations For Mobile Phones

    The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Hearing Aid Compatibility (HAC) Regulations for Mobile Phones In 2003, the FCC adopted rules to make digital wireless telephones compatible with hearing aids and cochlear implants.
  • Page 71: Ctia Requirements

    T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/ higher of the two ratings. (Note that not all hearing devices contain telecoils.) Your phone meets the M4/T4 level rating.
  • Page 72: Product Handling

    hard surface, and the user suspects damage, take it to a service center for inspection.  Improper battery use may result in a fire, explosion or other hazard.  The phone shall only be connected to CTIA certified adapters, products that bear the USB-IF logo or products that have completed the USB-IF compliance program.
  • Page 73  Do not expose your phone or its accessories to open flames or lit tobacco products.  Do not expose your phone or its accessories to liquid, moisture or high humidity.  Do not drop, throw or try to bend your phone or its accessories. ...
  • Page 74 Antenna Do not touch the antenna unnecessarily. Normal Use Position When placing or receiving a phone call, hold your phone to your ear, with the bottom towards your mouth. Air Bags Do not place a phone in the area over an air bag or in the air bag deployment area, as an airbag inflates with great force and serious injury could result.
  • Page 75: Electrical Safety

    Emergency Calls This phone, like any other wireless phone, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless phone for emergency communications. Loud Noise This phone is capable of producing loud noises, which may damage your hearing. Turn down the volume before using headphones, Bluetooth headsets or other audio devices.
  • Page 76: Radio Frequency Interference

    Radio Frequency Interference General Statement on Interference Care must be taken when using your phone in close proximity to personal medical devices, such as pacemakers and hearing aids. Please consult your doctor and the device manufacturers to determine if the operation of your phone may interfere with the operation of your medical devices.
  • Page 77: Explosive Environments

    Interference in Vehicles Please note that because of possible interference with electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation. Explosive Environments Gas Stations and Explosive Atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or other radio equipment.

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