Fujitsu ScanSnap s1100i Basic Operation Manual
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Fujitsu ScanSnap s1100i Basic Operation Manual

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P3PC-5092-06ENZ2
Basic Operation Guide
(Windows)

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  • Page 1 P3PC-5092-06ENZ2 Basic Operation Guide (Windows)

  • Page 2: Table Of Contents

    Contents About This Manual ......................... 4 Safety Information..........................5 Manuals ...............................6 Trademarks............................9 Manufacturer............................10 Symbols Used in This Manual........................ 11 Arrow Symbols in This Manual....................... 12 Screen Examples in This Manual ......................13 Abbreviations Used in This Manual ......................14 What You Can Do with the ScanSnap ................. 16 Scanning a Document......................
  • Page 3 Saving Business Cards to a Computer....................75 Scanning Documents Larger Than A4 or Letter Size (with the Carrier Sheet) ..........77 Scanning Documents Such as Photographs and Clippings ................ 82 Troubleshooting ........................86 How to Find Your Solution........................87 If Your First Attempt to Install Failed ....................... 88 If You Have Installed the Software Before ....................

  • Page 4: About This Manual

    About This Manual About This Manual "Safety Information" (page 5) "Manuals" (page 6) "Trademarks" (page 9) "Manufacturer" (page 10) "Symbols Used in This Manual" (page 11) "Arrow Symbols in This Manual" (page 12) "Screen Examples in This Manual" (page 13) "Abbreviations Used in This Manual"...

  • Page 5: Safety Information

    Safety Information Safety Information The attached "Safety Precautions" manual contains important information about the safe and correct use of the ScanSnap. Make sure that you read and understand it before using the ScanSnap.

  • Page 6: Manuals

    Select [Start] menu → [All Programs] → [ScanSnap Manuals] → [S1100i Safety Precautions]. When Setting Up the ScanSnap Manual Description and Location ScanSnap S1100i Getting This manual explains the setup procedure from the moment you open the package to Started testing the operations. Getting Started is included in the package.
  • Page 7 Manuals When Operating the ScanSnap Manual Description and Location ScanSnap S1100i Basic This manual explains the basic operations and cleaning procedure for the ScanSnap. Operation Guide (this manual) ScanSnap Advanced This manual describes operations including various scanning methods and useful Operation Guide usages of the ScanSnap.
  • Page 8 Manuals Manual Description and Location Scan to Mobile Help This Help file describes the operations, windows, and messages of Scan to Mobile. This Help file can be accessed by one of the following methods: l The [Scan to Mobile] icon is displayed in the menu that appears when you click in the notification area located at the far right of the taskbar.

  • Page 9: Trademarks

    Trademarks Trademarks Microsoft, Windows, Windows Vista, Excel, PowerPoint, Outlook, SharePoint, Windows Live, Internet Explorer, and OneDrive are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Word is the product of Microsoft Corporation in the United States. Adobe, Acrobat, and Reader are either registered trademarks or trade names of Adobe Systems Incorporated in the United States and/or other countries.

  • Page 10: Manufacturer

    Manufacturer Manufacturer PFU LIMITED YOKOHAMA i-MARK PLACE, 4-4-5 Minatomirai, Nishi-ku, Yokohama, Kanagawa, 220-8567, Japan © PFU LIMITED 2014-2015...

  • Page 11: Symbols Used In This Manual

    Symbols Used in This Manual Symbols Used in This Manual The following indications are used in this manual to obviate any chance of accident or damage to you and people near you, and your property. Warning labels indicate the warning level and statements.

  • Page 12: Arrow Symbols In This Manual

    Arrow Symbols in This Manual Arrow Symbols in This Manual Right-arrow symbols (→) are used to connect icons or menu options you should select in succession. Example: Select [Start] menu → [Computer].

  • Page 13: Screen Examples In This Manual

    Screen Examples in This Manual Screen Examples in This Manual Microsoft product screenshots are reprinted with permission from Microsoft Corporation. The screenshots used in this manual are of Windows 7. The actual windows and operations may differ depending on the operating system. Icon in the Notification Area The ScanSnap Manager icon is displayed in the menu which appears when you click...

  • Page 14: Abbreviations Used In This Manual

    Abbreviations Used in This Manual Abbreviations Used in This Manual Also, the following abbreviations are used in this manual. Abbreviation Used Designation Windows 10 ® Windows 10 Home operating system, English Version ® Windows 10 Pro operating system, English Version ®...
  • Page 15 Note that ABBYY FineReader for ScanSnap may be upgraded without notice. If the descriptions in this manual differ from the actual displayed screens, refer to the ABBYY FineReader for ScanSnap User's Guide. Google Drive ™ Google Drive Android ™ Android ScanSnap Color Image Scanner ScanSnap S1100i Carrier Sheet ScanSnap Carrier Sheet...

  • Page 16: What You Can Do With The Scansnap

    What You Can Do with the ScanSnap What You Can Do with the ScanSnap Scanning Multiple Documents Continuously When you scan multiple documents with the ScanSnap, you can scan one or two document at a time. To scan two documents at a time, you can insert two documents at a time or you can insert the next document while another document is being scanned.
  • Page 17 What You Can Do with the ScanSnap Scanned images can be merged only when there is text, diagram, or a table on the fold line of the folded document. For details, refer to "Scanning Documents Larger Than A4 or Letter Size (by Directly Inserting Them in the ScanSnap)"...
  • Page 18 What You Can Do with the ScanSnap...

  • Page 19: Scanning A Document

    Scanning a Document Scanning a Document The procedure for scanning documents by inserting one document at a time is as follows. For details about documents that can be scanned, refer to "Documents to Scan" (page 50). Open the feed guide of the ScanSnap. Feed Guide HINT l If you want the document to be ejected from the front of the ScanSnap or when there is not...
  • Page 20 Scanning a Document Insert the document straight into the feeding section of the ScanSnap, with the scanning side facing up. a The document is pulled in until it is set inside the ScanSnap. ATTENTION l If you specify a standard size instead of selecting [Automatic detection] (default), insert the document by aligning it with the left edge of the feeding section.
  • Page 21 Scanning a Document Business cards Plastic cards Carrier Sheet Output Guide Press the [Scan/Stop] button on the ScanSnap to start scanning. ATTENTION Do not perform the following operations during scanning. Doing so will stop scanning. l Connect or disconnect the ScanSnap and other USB devices. l Close the feed guide.
  • Page 22 Scanning a Document HINT To continue scanning, insert the next document to be scanned. When the document is inserted, scanning starts automatically. Press the [Scan/Stop] button on the ScanSnap to finish scanning. a The Quick Menu appears. In the Quick Menu, click the icon of the application to link with ScanSnap Manager.
  • Page 23 Scanning a Document a The selected application starts up. For details, refer to the Advanced Operation Guide. ATTENTION l You cannot start scanning when the Quick Menu is displayed. Either select an icon from the Quick Menu and finish the process, or close the Quick Menu before you perform the next scan.

  • Page 24: Scanning Documents With The Scansnap By Inserting Two Documents At A Time Or By Inserting The Next Document While The Current Document Is Being Scanned

    Scanning Documents with the ScanSnap by Inserting Two Documents at a Time or by Inserting the Next Document While the Current Document Is Being Scanned Scanning Documents with the ScanSnap by Inserting Two Documents at a Time or by Inserting the Next Document While the Current Document Is Being Scanned When scanning small size documents such as business cards and postcards with the ScanSnap, you can insert two documents at a time or you can insert the next document while the current...
  • Page 25 Scanning Documents with the ScanSnap by Inserting Two Documents at a Time or by Inserting the Next Document While the Current Document Is Being Scanned in.). If this occurs, wait until scanning is complete without continuing to insert more documents. After scanning is complete, insert the next document.
  • Page 26 Scanning Documents with the ScanSnap by Inserting Two Documents at a Time or by Inserting the Next Document While the Current Document Is Being Scanned ATTENTION When inserting the documents, insert them at least 10 mm (0.39 in.) apart from each other. If the space between the documents is less than 10 mm (0.39 in.), the scanned images may not be cropped correctly.
  • Page 27 Scanning Documents with the ScanSnap by Inserting Two Documents at a Time or by Inserting the Next Document While the Current Document Is Being Scanned l Close the feed guide. l Switch users. l Allow the computer to enter sleep mode. a The [Scan/Stop] button on the ScanSnap flashes in blue while the documents are being scanned.
  • Page 28 Scanning Documents with the ScanSnap by Inserting Two Documents at a Time or by Inserting the Next Document While the Current Document Is Being Scanned a When scanning is complete, the [ScanSnap Manager - Image scanning and file saving] window displays a scanning standby status. HINT To continue scanning, insert the next document to be scanned.
  • Page 29 Scanning Documents with the ScanSnap by Inserting Two Documents at a Time or by Inserting the Next Document While the Current Document Is Being Scanned For details about linking the following applications with ScanSnap Manager, refer to "Useful Usages" (page 71).

  • Page 30: Scanning Documents Larger Than A4 Or Letter Size (By Directly Inserting Them In The Scansnap)

    Scanning Documents Larger Than A4 or Letter Size (by Directly Inserting Them in the ScanSnap) Scanning Documents Larger Than A4 or Letter Size (by Directly Inserting Them in the ScanSnap) By folding an A3, B4, or Double Letter size document in half and scanning each side continuously, the scanned images of both sides are automatically merged and saved as a single image.
  • Page 31 Scanning Documents Larger Than A4 or Letter Size (by Directly Inserting Them in the ScanSnap) Open the feed guide of the ScanSnap. Feed Guide a The [Scan/Stop] button flashes in blue. The button returns to being lit normally when document scanning is enabled. In addition, the ScanSnap Manager icon in the notification area located at the far right of the taskbar changes from Fold the document in half so that the sides to be scanned are facing out.
  • Page 32 Scanning Documents Larger Than A4 or Letter Size (by Directly Inserting Them in the ScanSnap) HINT If you scan a document folded in half with the output guide open, a paper jam may occur. Make sure to close the output guide when you scan a document folded in half. Output Guide Press the [Scan/Stop] button on the ScanSnap to start scanning.
  • Page 33 Scanning Documents Larger Than A4 or Letter Size (by Directly Inserting Them in the ScanSnap) When you select , you can manage scanned images by folder with ScanSnap Organizer. For details, refer to "Managing Paper Documents by Folder on a Computer" (page 72).

  • Page 34: Scansnap Overview

    ScanSnap Overview ScanSnap Overview This section provides an overview that you should be aware of before operating ScanSnap. "Parts and Functions" (page 35) "System Requirements" (page 37) "Overview of the Software Related to the ScanSnap" (page 39) "How to Install the Software" (page 40) "ScanSnap Manager Icon"...

  • Page 35: Parts And Functions

    Parts and Functions Parts and Functions This section explains the names and functions of the ScanSnap parts. Front Name Description Feed guide Open it to use the ScanSnap. Opening it turns on the ScanSnap. Then, you can place a document on it to insert the document.
  • Page 36 Parts and Functions Name Description Top cover Open it to remove jammed documents or clean the inside of the ScanSnap. For details about how to clean the inside of the ScanSnap, refer to "Cleaning the Inside of the ScanSnap" (page 111).

  • Page 37: System Requirements

    ABBYY FineReader for ScanSnap: 620 MB l ScanSnap Online Update: 10 MB l Scan to Microsoft SharePoint: 40 MB l ScanSnap S1100i Basic Operation Guide: 10 MB USB port USB 3.0 (*5)/USB 2.0/USB 1.1 *1: The software bundled with the ScanSnap operates as a desktop application.
  • Page 38 System Requirements l If characters are not correctly displayed when using CardMinder, Scan to Mobile, Scan to Salesforce Chatter, or Scan to Dropbox, install the universal font (Arial Unicode MS) from the setup disk of Microsoft Office 2007 or later. HINT l For Windows 7 or Windows Vista, when the following software programs are installed, .NET Framework 4 or an in-place update for .NET Framework 4 (which requires 2 GB of free disk space...

  • Page 39: Overview Of The Software Related To The Scansnap

    Overview of the Software Related to the ScanSnap Overview of the Software Related to the ScanSnap This section gives an overview of each bundled software and their functions. You can edit, manage, and arrange the scanned image by using the following software: ScanSnap Manager This scanner driver is required to scan documents with the ScanSnap.

  • Page 40: How To Install The Software

    ScanSnap to the computer. l If a DVD-ROM drive is not available, the installers for the software programs can be downloaded from the following web page. http://scansnap.fujitsu.com/g-support/en/ The functions of each button in the [ScanSnap Setup] window are as follows. Button...

  • Page 41: Scansnap Manager Icon

    ScanSnap Manager Icon ScanSnap Manager Icon When ScanSnap Manager is running, the ScanSnap Manager icon is displayed in the notification area. The notification area is located at the far right of the taskbar. The ScanSnap Manager icon indicates whether or not ScanSnap Manager is successfully communicating with the ScanSnap.

  • Page 42: Right-Click Menu

    Right-Click Menu Right-Click Menu This menu appears when you right-click the ScanSnap Manager icon in the notification area located at the far right of the taskbar. Item Function Scan Scans the document inserted in the ScanSnap. Follows the settings configured in [Scan Button Settings].
  • Page 43 Opens the ScanSnap Manager Help. l Troubleshooting Displays [Troubleshooting] in the ScanSnap Manager Help. l ScanSnap Portal Site Opens the ScanSnap global homepage (http://scansnap.fujitsu.com). l About ScanSnap Manager Displays the [ScanSnap Manager - Version Information] window. l ScanSnap information Displays the [ScanSnap Manager - Scanner and driver information] window.

  • Page 44: Scansnap Setup Window

    ScanSnap Setup Window ScanSnap Setup Window When you right-click the ScanSnap Manager icon in the notification area located at the far right of the taskbar, and select [Scan Button Settings] from the "Right-Click Menu" (page 42), the following ScanSnap setup window appears. In the ScanSnap setup window, you can use the [Use Quick Menu] checkbox to specify whether or not to use the Quick Menu.

  • Page 45: Turning The Scansnap On Or Off

    Turning the ScanSnap On or Off Turning the ScanSnap On or Off This section explains how to turn the ScanSnap on or off. "Turning the ScanSnap On" (page 46) "Turning the ScanSnap Off" (page 48) "Sleep Mode" (page 49)

  • Page 46: Turning The Scansnap On

    Turning the ScanSnap On or Off Turning the ScanSnap On Turn on the computer. a The computer starts up and the ScanSnap Manager icon appears in the notification area located at the far right of the taskbar. HINT l If the ScanSnap Manager icon is not displayed in the notification area, start ScanSnap Manager.
  • Page 47 Turning the ScanSnap On or Off In addition, the ScanSnap Manager icon in the notification area changes from ATTENTION With some computers, the initialization of the ScanSnap may be performed several times when the computer is started up. HINT l It may take more time for the ScanSnap Manager icon in the notification area to change to depending on computer performance, operating environment, or loading, for example, when many software programs are running at the same time.

  • Page 48: Turning The Scansnap Off

    Turning the ScanSnap On or Off Turning the ScanSnap Off Close the feed guide. a The [Scan/Stop] button turns off. In addition, the ScanSnap Manager icon in the notification area changes from ATTENTION If moving the ScanSnap, first turn the power off and remove all cables. HINT l The power of the ScanSnap is linked with the power of the computer to which the ScanSnap is connected.

  • Page 49: Sleep Mode

    Turning the ScanSnap On or Off Sleep Mode When the ScanSnap is on and has not been used for one minute, it enters sleep (power saving) mode.

  • Page 50: Documents To Scan

    Documents to Scan Documents to Scan This section explains about the conditions for documents that can be loaded directly into the ScanSnap and the conditions for documents that can be scanned using the Carrier Sheet. "Documents That Can Be Loaded Directly into the ScanSnap" (page 51) "Documents That Can Be Scanned Using the Carrier Sheet"...

  • Page 51: Documents That Can Be Loaded Directly Into The Scansnap

    Documents to Scan Documents That Can Be Loaded Directly into the ScanSnap Conditions for documents that can be loaded directly into the ScanSnap are as follows: Eject method With the output guide closed With the output guide open (*1) Document type Office paper, postcards, business cards Office paper Plastic cards conforming to the ISO7810 ID-1...
  • Page 52 Documents to Scan Insert the plastic card straight into the feeding section of the ScanSnap. Do not tilt the plastic card when you insert it because the plastic card may not be fed properly. When you scan plastic cards with strong luster, some parts of the image may appear lighter or darker than the original.

  • Page 53: Documents That Can Be Scanned Using The Carrier Sheet

    Documents to Scan Documents That Can Be Scanned Using the Carrier Sheet The optional Carrier Sheet is a sheet designed to transport documents through the ScanSnap. You can scan documents that are larger than A4/Letter size, photographs, and clippings. Conditions for documents that can be scanned using the Carrier Sheet are as follows: AUTION l Do not use a damaged Carrier Sheet.
  • Page 54 Documents to Scan Because carbonless paper may contain chemicals that can harm the ScanSnap internal rollers, it is recommended that you use the Carrier Sheet to scan such documents. Make sure to clean the rollers occasionally to maintain the scanner performance when scanning carbonless paper directly without using the Carrier Sheet.

  • Page 55: What You Can Do With Related Software

    What You Can Do with Related Software What You Can Do with Related Software This section explains the basic operation procedure of software related to the ScanSnap and gives an overview of its functions. "What You Can Do with the ScanSnap Organizer" (page 56) "What You Can Do with CardMinder"...

  • Page 56: What You Can Do With The Scansnap Organizer

    What You Can Do with the ScanSnap Organizer What You Can Do with the ScanSnap Organizer ScanSnap Organizer is an application used for displaying, organizing, and managing image data (PDF or JPEG files) scanned with the ScanSnap. You can use this application to display image data (PDF or JPEG files) without opening them, create folders and arrange files for various uses.

  • Page 57: Basic Operation Procedure Of Scansnap Organizer

    What You Can Do with the ScanSnap Organizer Basic Operation Procedure of ScanSnap Organizer This section explains the basic operation procedure of ScanSnap Organizer. Start up ScanSnap Organizer. Start up ScanSnap Organizer by double-clicking the [ScanSnap Organizer] icon on the desktop.
  • Page 58 What You Can Do with the ScanSnap Organizer In the Viewer Window, check the orientation of scanned images, and check for unnecessary pages. Rotate any scanned images that are not oriented correctly. Delete any unnecessary pages. Make other edits such as inserting a page where necessary. Exit ScanSnap Organizer Viewer.

  • Page 59: Managing Files

    What You Can Do with the ScanSnap Organizer Managing Files For details about operations, refer to the ScanSnap Organizer Help. Setting Keywords for a File You can set a character string (keyword) indicating the content of a PDF file so that you can immediately recognize the file without opening it.
  • Page 60 What You Can Do with the ScanSnap Organizer OCR recognizes "proposal" "Proposal" can be used as textual information. as a keyword Proposal to search for the file PDF file Searching Files You can search files that are managed in ScanSnap Organizer. There are two search methods of Adobe Acrobat search and Windows Desktop Search.

  • Page 61: Using Files

    What You Can Do with the ScanSnap Organizer Using Files For details about operations, refer to the ScanSnap Organizer Help. Linking Files with Other Applications You can use files with a variety of applications. The applications that can be used are displayed in the Application List Pane at the lower left corner of the Main Window.

  • Page 62: What You Can Do With Cardminder

    What You Can Do with CardMinder What You Can Do with CardMinder CardMinder is an application used for displaying, organizing, and managing card image data scanned with a scanner. This application digitalizes large amounts of business cards into images at a high speed and recognizes text on those cards, thus allowing you to search for your clients' business cards from those data quickly, and create your client databases conveniently.
  • Page 63 What You Can Do with CardMinder Card Scan CardMinder Window Recognized data PIM Window (Example: Windows Mail (*)) *: This is the Windows Vista example. "Basic Operation Procedure of CardMinder" (page 64) "Linking Card Data with Other Applications" (page 67) "Searching Card Data with the Basic Search Toolbar"...

  • Page 64: Basic Operation Procedure Of Cardminder

    What You Can Do with CardMinder Basic Operation Procedure of CardMinder This section explains the basic operation procedure of CardMinder. Start CardMinder. Start up CardMinder by double-clicking the [CardMinder] icon on the desktop. Scan a card with the scanner. Click the [Scanner] button on the [Home] tab to start scanning a card. When scanning is complete, the information printed on the card (such as name, company, and address) is automatically recognized as text and displayed in the Edit Data pane.
  • Page 65 What You Can Do with CardMinder Make sure that the front and back card images are correct, and that the text on the card images are displayed correctly in the Edit Data pane. Edit Data Pane Card Image Pane If the language to be used for text recognition is different, perform text recognition again in the following procedure: 1.
  • Page 66 What You Can Do with CardMinder No. Description In the [Image Operation] tab, you can perform corrections, such as rotating the card image or switching the front and back images. By selecting character strings in the card image and then clicking the buttons of the appropriate fields in the Edit Data pane, you can redo the recognition process on the selected areas.

  • Page 67: Linking Card Data With Other Applications

    What You Can Do with CardMinder Linking Card Data with Other Applications Click the following buttons on the [Home] tab to use card data in a variety of applications. No. Item Description E-mail You can start an e-mail program, using the e-mail address specified in [E-mail] for the card data as the destination address.

  • Page 68: Searching Card Data With The Basic Search Toolbar

    What You Can Do with CardMinder Searching Card Data with the Basic Search Toolbar This section explains how to search card data with the CardMinder Basic Search Toolbar. Search cards (Basic Search Toolbar) To search card data, type in a search term (such as an individual name or a company name) in the Basic Search Toolbar.

  • Page 69: Searching Card Data With Cardminder Viewer

    What You Can Do with CardMinder Searching Card Data with CardMinder Viewer This section explains how to search card data with CardMinder Viewer. Even when CardMinder is not running, you can search card data by using a character string in another application (such as Microsoft Notepad) as the keyword for searching.

  • Page 70: Attaching A File To Card Data

    What You Can Do with CardMinder Attaching a File to Card Data A file can be attached to card data easily by dragging and dropping it.

  • Page 71: Useful Usages

    Useful Usages Useful Usages This section explains how to use related software for the scanned image that is created after a document is scanned with the ScanSnap and how to scan a document with a setting other than the default setting. "Managing Paper Documents by Folder on a Computer"...

  • Page 72: Managing Paper Documents By Folder On A Computer

    Managing Paper Documents by Folder on a Computer Managing Paper Documents by Folder on a Computer This section explains how to digitize paper documents and manage the data by folder in ScanSnap Organizer. Scan a paper document with the ScanSnap. For details about scanning a document, refer to "Scanning a Document"...
  • Page 73 Managing Paper Documents by Folder on a Computer Click on the [Home] tab. a A new cabinet is created in the folder list. Rename the created cabinet. HINT To create multiple cabinets, repeat steps 3 to 4. Select the scanned image from the file list, and drag and drop it to the cabinet.
  • Page 74 Managing Paper Documents by Folder on a Computer a The scanned image is moved to the cabinet. HINT ScanSnap Organizer has various functions for using saved files. For details, refer to the ScanSnap Organizer Help.

  • Page 75: Saving Business Cards To A Computer

    Saving Business Cards to a Computer Saving Business Cards to a Computer This section explains how to digitize business cards and save the card data in CardMinder. ATTENTION If you do not log on as a user with Administrator privileges, you may not be able to link the ScanSnap with another application properly.
  • Page 76 Saving Business Cards to a Computer Check the card data. Make sure that the text on the card images are displayed correctly in the Edit Data pane. If the card data must be corrected, click the text to be corrected and then directly edit it. Edit Data Pane Card Image Pane HINT...

  • Page 77: Scanning Documents Larger Than A4 Or Letter Size (With The Carrier Sheet)

    Scanning Documents Larger Than A4 or Letter Size (with the Carrier Sheet) Scanning Documents Larger Than A4 or Letter Size (with the Carrier Sheet) Documents larger than A4/Letter size (such as A3, 11 × 17 in. and B4) can be scanned with the optional Carrier Sheet.
  • Page 78 Scanning Documents Larger Than A4 or Letter Size (with the Carrier Sheet) Click the [OK] button to close the ScanSnap setup window. Place the document inside the Carrier Sheet. 1. Fold the document in half with the sides to be scanned facing out. Fold it tightly and smooth out any creases.
  • Page 79 Scanning Documents Larger Than A4 or Letter Size (with the Carrier Sheet) HINT Note that the front side of the Carrier Sheet has a black and white pattern at the top and a thick vertical line in the upper right-hand corner. Insert the part with the black and white pattern straight into the feeding section of the ScanSnap, with the front side of the Carrier Sheet facing up.
  • Page 80 Scanning Documents Larger Than A4 or Letter Size (with the Carrier Sheet) Turn over the Carrier Sheet and insert it as described in step 6. ATTENTION Make sure to scan the front and back side of the Carrier Sheet consecutively. a Scanning starts automatically and the [ScanSnap Manager - Image scanning and file saving] window appears.
  • Page 81 Scanning Documents Larger Than A4 or Letter Size (with the Carrier Sheet) ATTENTION l There may be a line or a gap appearing between the front and back side images. Also when you scan a thick document in the Carrier Sheet, the scanned image on the left and the scanned image on the right of a double-page spread image may skew towards each other from the top.

  • Page 82: Scanning Documents Such As Photographs And Clippings

    Scanning Documents Such as Photographs and Clippings Scanning Documents Such as Photographs and Clippings Using the optional Carrier Sheet allows you to scan documents that can be damaged quite easily such as photographs, or non-standard size documents that are difficult to load directly such as clippings.
  • Page 83 Scanning Documents Such as Photographs and Clippings Click the [OK] button to close the ScanSnap setup window. Place the document inside the Carrier Sheet. Open the Carrier Sheet and place the top of the document against the top center of the Carrier Sheet.
  • Page 84 Scanning Documents Such as Photographs and Clippings a The Carrier Sheet is pulled in until it is set inside the ScanSnap. ATTENTION If you perform a scan using the Carrier Sheet with the output guide open, a paper jam may occur and damage the documents.
  • Page 85 Scanning Documents Such as Photographs and Clippings Press the [Scan/Stop] button on the ScanSnap to finish scanning. a The scanned image is saved. ATTENTION l The scanned image is output at the center of the page in the size specified for [Paper size] in the [Carrier Sheet Settings] window.

  • Page 86: Troubleshooting

    [Help] → [Troubleshooting] from the "Right-Click Menu" (page 42). l ScanSnap Support Site (http://scansnap.fujitsu.com/g-support/en/) If you cannot solve the problem after referring to the above section, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

  • Page 87: How To Find Your Solution

    How to Find Your Solution How to Find Your Solution When software installation fails, or the ScanSnap does not operate normally after installation is complete, refer to the flow chart below for troubleshooting. Have you installed the software before? Is the installation complete? Does the ScanSnap Manager icon...

  • Page 88: If Your First Attempt To Install Failed

    If Your First Attempt to Install Failed If Your First Attempt to Install Failed This section explains how to troubleshoot when the first attempt to install the software related to the ScanSnap failed. If any software related to the ScanSnap (including models other than S1100i) has been installed before, refer to "If You Have Installed the Software Before"...

  • Page 89: If You Have Installed The Software Before

    If You Have Installed the Software Before If You Have Installed the Software Before This section explains how to troubleshoot if your attempt to reinstall the software related to the ScanSnap (including models other than S1100i) failed. "Uninstalling the Software" (page 90) "Removing the Installation Information"...

  • Page 90: Uninstalling The Software

    If You Have Installed the Software Before Uninstalling the Software Uninstall the software that is already installed. The uninstallation procedure is as follows. If the ScanSnap is connected to the computer, unplug the USB cable from the computer. Log on as a user with Administrator privileges. If anti-virus software is running, disable the software temporarily.

  • Page 91: Removing The Installation Information

    Remove the installation information in the following procedure. ATTENTION If you cannot successfully remove the installation information, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Log on as a user with Administrator privileges.
  • Page 92 If You Have Installed the Software Before a A confirmation message appears. 2. Click the [Yes] button. a A message appears to check whether or not to remove the profile information. 3. Click the [Yes] button to remove and the [No] button to keep the profile information.
  • Page 93 If You Have Installed the Software Before ATTENTION If the problem persists when you kept the profile information then reinstalled the software, try again after removing the profile information. a The installation information is removed, and the following message appears. 4.
  • Page 94 If You Have Installed the Software Before a The installation information is removed, and the following message appears. 3. Click the [OK] button to close the [Remove Installation Information] window. By repeating step 5, remove the installation information of all the software listed in the [Remove Installation Information] window.

  • Page 95: Installing The Software From The [Scansnap Setup] Window

    If You Have Installed the Software Before Installing the Software from the [ScanSnap Setup] Window Once the software is uninstalled or the installation information is removed, install the software from the [ScanSnap Setup] window. Install the software in the following procedure. Restart the computer.

  • Page 96: Installing One Software At A Time

    "Uninstalling the Software" (page 90). ATTENTION If the "setup.exe" for a software program is not included in the Setup DVD-ROM, download the installer for the software program from the following web page, then install it. http://scansnap.fujitsu.com/g-support/en/ Restart the computer.

  • Page 97: When The Scansnap Manager Icon Does Not Appear

    When the ScanSnap Manager Icon Does Not Appear When the ScanSnap Manager Icon Does Not Appear This section explains how to troubleshoot when the ScanSnap Manager icon does not appear in the notification area even though the software is installed and the ScanSnap is connected to the computer.

  • Page 98: Displaying The Scansnap Manager Icon

    When the ScanSnap Manager Icon Does Not Appear Displaying the ScanSnap Manager Icon Start ScanSnap Manager. l Windows 10 Select [Start] menu → [All apps] → [ScanSnap Manager] → [ScanSnap Manager]. l Windows 8.1 Click on the lower left side of the Start screen, and select [ScanSnap Manager] under [ScanSnap Manager] on the All apps screen.

  • Page 99: When Scansnap Manager Does Not Operate Normally

    When ScanSnap Manager Does Not Operate Normally When ScanSnap Manager Does Not Operate Normally If the ScanSnap Manager icon in the notification area located at the far right of the taskbar is displayed as even though the software is installed and the ScanSnap is connected to the computer, perform the following procedures.

  • Page 100: Removing Unnecessary Icons From The Notification Area

    When ScanSnap Manager Does Not Operate Normally Removing Unnecessary Icons from the Notification Area Check the software icons in the notification area, and exit the software that you are not using. a The icon is removed from the notification area. Right-click the ScanSnap Manager icon in the notification area and select [Exit] from the...

  • Page 101: Checking The Connection Between The Scansnap And The Computer

    When ScanSnap Manager Does Not Operate Normally Checking the Connection between the ScanSnap and the Computer Unplug the USB cable from the computer and the ScanSnap, then plug it back in. Make sure to leave at least 5 seconds between unplugging and plugging the cable. If you are using a USB hub, connect the USB cable to the computer directly.

  • Page 102: Checking If Scansnap Manager Is Operating Normally

    When ScanSnap Manager Does Not Operate Normally Checking If ScanSnap Manager Is Operating Normally Turn off the ScanSnap and then turn it on again. Make sure to leave at least 5 seconds between turning off and on the ScanSnap. If the problem persists, proceed to step 2. If you are using a USB hub, connect the ScanSnap to the computer directly with a USB cable.
  • Page 103 When ScanSnap Manager Does Not Operate Normally 2. Click the [Check] button on the [Recover] tab, and proceed by following the instructions displayed on the screen. a If the message "The recommended privileges have been applied." appears, turn off the ScanSnap and then turn it on again.
  • Page 104 When ScanSnap Manager Does Not Operate Normally Turn off the ScanSnap and restart the computer. If the problem persists, refer to "Removing the ScanSnap's Connection Information" (page 105).

  • Page 105: Removing The Scansnap's Connection Information

    Select [Start] menu → [Control Panel] → [Hardware and Sound] → [Device Manager]. l Windows Vista Select [Start] menu → [Control Panel] → [System and Maintenance] → [Device Manager]. Select [Imaging devices] and right-click on [ScanSnap S1100i] (or [Other devices] → [ScanSnap S1100i]), and then select [Uninstall] from the displayed menu.
  • Page 106 If the above procedures do not solve the problem, please attach the data of your system information to an email and send it to your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. For details about how to collect system information, refer to "Troubleshooting" in the ScanSnap Manager Help.

  • Page 107: When You Cannot Uninstall The Software

    When You Cannot Uninstall the Software When You Cannot Uninstall the Software This section explains how to troubleshoot when you cannot uninstall the following software programs: l ScanSnap Manager l ScanSnap Organizer l CardMinder l ScanSnap Online Update Restart the computer and log on as a user with Administrator privileges. Remove the installation information.

  • Page 108: Cleaning

    Cleaning Cleaning This section explains about the cleaning materials and how to clean the ScanSnap. "Cleaning Materials" (page 109) "Cleaning the Outside of the ScanSnap" (page 110) "Cleaning the Inside of the ScanSnap" (page 111) "Cleaning the Carrier Sheet" (page 114)

  • Page 109: Cleaning Materials

    Cleaner F1. *3: Any lint-free cloth can be used. Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for details about purchasing the cleaning materials. For details, refer to the following web page:...

  • Page 110: Cleaning The Outside Of The Scansnap

    Cleaning the Outside of the ScanSnap Cleaning the Outside of the ScanSnap Clean the outside of the ScanSnap in the following procedure. Unplug the cables from the ScanSnap. Clean the outside of the ScanSnap with a dry cloth, or a cloth moistened with Cleaner F1/mild detergent.

  • Page 111: Cleaning The Inside Of The Scansnap

    Cleaning the Inside of the ScanSnap Cleaning the Inside of the ScanSnap Scanning repeatedly may cause dust and paper dust to accumulate inside the ScanSnap resulting in a scanning error. As a guideline, the inside of the ScanSnap should be cleaned every 100 sheets scanned. Note that this guideline varies depending on the types of documents you scan.
  • Page 112 Cleaning the Inside of the ScanSnap 3. Clean the following locations with a cloth moistened with Cleaner F1. Glass (x 2) Idler Roller (x 12) l Glass (× 2, one on the top cover and one on the opposite side) Gently wipe the dirt and dust off the surface of the glass sections.
  • Page 113 Cleaning the Inside of the ScanSnap Eject Roller (x 1) HINT Pressing the [Scan/Stop] button seven times will rotate the feed roller and the eject roller one revolution. Close the top cover and the output guide. Output Guide Top Cover Feed Guide a It clicks when it returns to its original position.

  • Page 114: Cleaning The Carrier Sheet

    Cleaning the Carrier Sheet Cleaning the Carrier Sheet As you keep using the Carrier Sheet, dirt and dust will accumulate on the surface and the inside. Clean the Carrier Sheet regularly because it may result in scanning errors. The procedure for cleaning the Carrier Sheet is as follows. Cleaning Gently wipe the dirt and dust off the surface and the inside of the Carrier Sheet with a dry cloth, or a cloth moistened with Cleaner F1/mild detergent.

  • Page 115: Appendix

    Appendix Appendix "Updating the Software" (page 116) "Uninstalling the Software" (page 117) "Specifications of Optional Parts" (page 119) "Specifications of the ScanSnap" (page 120)

  • Page 116: Updating The Software

    It is recommended that you apply latest updates to enhance security, operability and functions. For the software programs that can be updated, refer to the following: http://www.fujitsu.com/global/support/computing/peripheral/scanners/software/online-setup-help.html ScanSnap Online Update checks the download server periodically. When the latest version of ScanSnap is available, a notification appears.

  • Page 117: Uninstalling The Software

    Uninstalling the Software Uninstalling the Software This section explains how to uninstall the following software programs: l ScanSnap Manager l ScanSnap Organizer l CardMinder l ABBYY FineReader for ScanSnap l Scan to Microsoft SharePoint HINT If all of the following software programs are uninstalled, ScanSnap Online Update is also uninstalled at the same time: l ScanSnap Manager l ScanSnap Organizer...
  • Page 118 Uninstalling the Software Click the [Yes] button. a The software program is uninstalled. ATTENTION If you cannot successfully uninstall the following software programs, refer to "When You Cannot Uninstall the Software" (page 107): l ScanSnap Manager l ScanSnap Organizer l CardMinder l ScanSnap Online Update...

  • Page 119: Specifications Of Optional Parts

    ScanSnap S1100 Feed Guide ScanSnap S1100i Output Guide ScanSnap Carrier Sheets 5 sheets Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for details about purchasing the optional parts. For details, refer to the following portal site: http://scansnap.fujitsu.com/...

  • Page 120: Specifications Of The Scansnap

    Specifications of the ScanSnap The following table summarizes the specifications of the ScanSnap. Item Specification Product Name ScanSnap S1100i Scanning method Manual feed (Continuous Document Feeding (CDF) function supported), simplex scanning, two selectable paper paths (U- turn path (*1), straight path (*2))
  • Page 121 Specifications of the ScanSnap *2: When the output guide is closed. *3: When the ScanSnap is connected to a USB 3.0 port, the port operates as a USB 2.0 port.

  • Page 122: About Customer Support And Maintenance

    For other inquiries on the ScanSnap, refer to the ScanSnap Support Site. http://scansnap.fujitsu.com/g-support/en/ If your problem cannot be solved after referring to the above web pages, visit the following web page to check the contact information of a suitable Fujitsu office and contact the Fujitsu office. http://imagescanner.fujitsu.com/warranty.html Suppliers of Consumables/Optional Parts...
  • Page 123 About Customer Support and Maintenance Maintenance Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for repairs on this product. For details, refer to the following portal site: http://imagescanner.fujitsu.com/warranty.html ATTENTION For safety reasons, never attempt repairs by yourself.

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