Canon MB5000 series Online Manual page 689

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Table of Contents

Make sure that there is no source of radio wave interference in your vicinity.

If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed

nearby, the device may cause interference. Place the wireless station as far away from the interference source

as possible.

Are you trying to connect 6 devices or more?

You can connect up to 5 devices using the access point mode.

Cannot Communicate with the Machine over the Wired LAN

Make sure that the machine is turned on.

Make sure that the LAN cable is connected properly.

Make sure that the machine is connected to the router with the LAN cable. If the LAN cable is loose, connect

the cable properly.

If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router.

If the problem is not resolved, perform setup according to the instructions on our website.

Cannot Print or Scan from a Computer Connected to the Network

Make sure that the network settings of the computer are correct.

For the procedures to set up the computer, refer to the instruction manual of your computer or contact its

manufacturer.

If the MP Drivers are not installed, install them.

Install the MP Drivers from our website.

When using wireless LAN, make sure that access control is not set to the

access point.

For the procedures to connect an access point and set it up, refer to the instruction manual of your access

point or contact its manufacturer.

• To check the MAC address or the IP address of the computer, see

Address of the

Checking the IP Address or the MAC

Troubleshooting