Page 1 MB5000 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine Printing Copying Scanning Faxing Troubleshooting English...
Page 2: Table Of Contents
Troubleshooting Canon Inkjet Cloud Printing Center........
Page 3 What is a Security code?............101 Printing with Google Cloud Print.
Page 4 Paper Load Limit............172 Media Types You Cannot Use.
Page 5 Cleaning the ADF (Auto Document Feeder)......... 227 Cleaning the Paper Feed Roller.
Page 6 Canon IJ Network Tool Menus........
Page 7 Obtaining the Latest Printer Driver..........Delete the Unnecessary Canon IJ Printer from the Printer List..... . . 404...
Page 8 Installing the Printer Driver..........Printing Using the Operation Panel of the Machine.
Page 9 Settings Dialog............476 Network Selection Screen.
Page 10 Sending a Fax after Speaking on Telephone........Sending a Fax to the Registered Recipient.
Page 11 Printing a Document in Machine's Memory......... . 669 Deleting a Document in Machine's Memory.
Page 12 Cannot Print Properly with Automatic Duplex Printing........725 Copying/Printing Stops Before It Is Completed.
Page 13 The Machine Cannot Be Powered On..........772 Cannot Connect to Computer with a USB Cable Properly.
Page 14 2001..............823 2002.
Page 15 6502..............860 6700.
Page 16 7300..............894 9000.
Page 17: Read Me First
In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this guide, or suspension/stoppage of disclosure of this guide.
Page 18: Symbols Used In This Document
Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
Page 19: Trademarks And Licenses
• Photo Rag is a trademark of Hahnemühle FineArt GmbH. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system.
Page 20 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
Page 21 their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed.
Page 22 goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages. 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License.
Page 23: Search Tips
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Search Tips You can search for target pages by entering keywords in the search window. Note • The displayed screen may vary. •...
Page 24 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
Page 25: Notes On Operation Explanations
Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when OS X Mavericks v10.9 is used.
Page 26: Useful Functions Available On The Machine
Useful Functions Available on the Machine Connect Wirelessly with Ease in "Access Point Mode" Download a Variety of Content Materials Print Items with Easy-PhotoPrint+ (Web Application) Use the Machine More Conveniently with Quick Toolbox Connection Methods Available on the Machine Notice for Web Service Printing Use MAXIFY Cloud Link Printing with Google Cloud Print...
Page 27: Connect Wirelessly With Ease In "Access Point Mode
Connect Wirelessly with Ease in "Access Point Mode" The machine supports "access point mode" in which you can connect to the machine wirelessly from a computer or smartphone even in an environment without an access point or wireless LAN router. Switch to "access point mode"...
Page 28: Download A Variety Of Content Materials
PREMIUM Contents can be downloaded easily via Easy-PhotoPrint+. Downloaded PREMIUM Contents can be printed directly with Easy-PhotoPrint+. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer. Note...
Page 29: Print Items With Easy-Photoprint+ (Web Application)
Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation.
Page 30: Use The Machine More Conveniently With Quick Toolbox
Use the Machine More Conveniently with Quick Toolbox Quick Toolbox is a shortcut menu that lets you access the functions you want to use with one click. After installing utilities compatible with Quick Toolbox, they will be added to this menu. The Quick Toolbox provides a convenient way to quickly launch added utilities for making machine settings and doing other management tasks.
Page 31: Connection Methods Available On The Machine
Connection Methods Available on the Machine The following connection methods are available on the machine. Wireless Connection With an access point Without an access point Wired Connection USB Connection Wireless Connection There are two methods for connecting the printer to your device (such as a smartphone). One method is to connect using an access point, and the other method is to connect without using an access point.
Page 32 • When the connection between a device and an access point is completed and (Wi-Fi icon) is displayed in the device's screen, you can connect the device to the printer using the access point. Connection without Using an Access Point •...
Page 33: Connection Without Using An Access Point (Windows Xp)
Connection without Using an Access Point (Windows XP) Restrictions (Appears in a new window) 1. Press the HOME button (A) on the printer. 2. Tap the bottom left (B) of the screen. 3. Tap Access point mode active. 4. Check the SSID displayed in the printer screen. 5.
Page 34 6. Tap OK. 7. Right-click the Wireless Network Connection icon in the notification area of the taskbar on the computer, then select View Available Wireless Networks. 8. Select the network name (SSID) you want to use, then click Connect. 9. Enter the Password (Network key), then click Connect.
Page 35 10. When connection is complete, click Back until the screen below appears. Proceed with the setup.
Page 36: Restrictions
Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
Page 37 • When connecting a device and the printer in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used. • In access point mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear.
Page 38: Notice For Web Service Printing
Canon shall not be held responsible for any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.
Page 39 Copyrights and Rights of Publicity When printing from the photo sharing site: • Observe the conditions of use of the photo sharing site when you use photos on the site. • It is unlawful to reproduce or edit the copyrighted work of another person without permission from the copyright holder, except for personal use, use within the home, or other use within the limited scope as defined by the copyright.
Page 40: Use Maxify Cloud Link
Use MAXIFY Cloud Link By using MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
Page 41: Using Maxify Cloud Link From Your Printer
Using MAXIFY Cloud Link from Your Printer Before Using MAXIFY Cloud Link from Your Printer Preparing to Use MAXIFY Cloud Link from Your Printer Using MAXIFY Cloud Link Cloud Troubleshooting...
Page 42: Before Using Maxify Cloud Link From Your Printer
Before Using MAXIFY Cloud Link from Your Printer First, check the following content: • Precautions If you plan to use the web service to print documents, be sure to check these precautions beforehand. • Network environment The printer must be connected to a LAN and to the Internet. If your printer is not connected to a LAN, see here and set one up.
Page 43: Preparing To Use Maxify Cloud Link From Your Printer
If the Security code is incorrect, use your smartphone, tablet, or computer, and change the setting from the User information of the Canon Inkjet Cloud Printing Center. 5. In the License agreement and Privacy statement windows, read the statements, and then select Agree if you agree...
Page 44 <Privacy statement> Note • If you select Disagree, a confirmation screen of canceling the user information registration appears. If you select Yes, the user information registration is canceled, and you return to the Home screen. Even if you select Disagree, you can still use this service by selecting Agree from the registration screen later.
Page 45 The registration of printer information is completed, and a list of apps is displayed. here for the description of the apps list screen. After you complete the registration, you can print photos and documents that have been uploaded to apps on the linked cloud service and add/delete/sort apps.
Page 46: Application Management
Application Management Only the Administrator of the printer can use this service. This section explains how to add, delete, and sort apps. Add apps You can add your favorite apps to the printer. Follow the steps described below to add apps. 1.
Page 47 Note • Description of displayed icons : Can be used with genuine Canon ink. 6. Select Register The registration is completed and the app is added to the apps list. To register another app, repeat the procedure from step 5.
Page 48 : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. 5. Select Delete When the deletion is finished, the app will be deleted from the apps list on the main screen.
Page 49 • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. 5. Use buttons to move the app...
Page 50 Sorting is complete. To continue the sorting, repeat the procedure from step 4. To end the sorting, select Back and return to the cloud's Main screen.
Page 51: Using Maxify Cloud Link
Using MAXIFY Cloud Link This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example. Important • The available functions differ depending on the app. • The printing procedure differs depending on the app. • You need to get the account and register photo and other data beforehand.
Page 52 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Color A message that indicates the completion of issuing print job appears, and printing starts. To continue printing, select Continue, and perform the operation from Step 3.
Page 53 Note • To leave a usage history of this service, from the Home window on the operation panel, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> History setting for this service -> Save. Cloud Troubleshooting...
Page 54: Cloud Windows
Cloud Windows This section describes the Main screen of Cloud and the services available on the Main screen. When using the Cloud function, follow the steps described below first and display the Main screen. Important • With this service, the functions available to Standard user of the printer are different from those available to the printer Administrator.
Page 55 : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. (2) Add/delete button Use this button to add, delete, and sort apps.
Page 56 Manage jobs* From the Status list window, you can check the status of a job. Settings* Select this to set the Time zone. Select your region on the list. For some regions, you can set whether or not to apply the daylight saving time setting.
Page 57: Cloud Troubleshooting
Cloud Troubleshooting If you cannot print Check the following if you cannot print. • Check that the printer is connected to the Internet. • Check that the printer is connected to a LAN and the LAN environment is connected to the Internet. •...
Page 58: Using Maxify Cloud Link From Your Smartphone, Tablet, Or Computer
Using MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a MAXIFY Cloud Link User...
Page 59: Before Using Canon Inkjet Cloud Printing Center
Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer.
Page 60: Requirements For Canon Inkjet Cloud Printing Center Operation
Mac OS X v10.6-OS X Mavericks v10.9 Safari 5.1, 6, 7 * When you use Internet Explorer 8, the web pages may not display correctly. Canon recommends that you upgrade to Internet Explorer 9 or later, or use another browser.
Page 61 • In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator.
Page 62: Preparations Before Using Canon Inkjet Cloud Printing Center
Preparations Before Using Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register the user information. Print registration information from the printer 1. From the home window, select Setup ->...
Page 63 Note • You will use this printed page in the next step. Important • The operation to complete the registration should be done within 60 minutes. Access the URL on the printed page, and then enter the e-mail address and other necessary information Important •...
Page 64 2. On the Login screen, select Create new account 3. Enter the E-mail address and Printer registration ID of the printer's owner, and then select OK The registration page URL is sent to the e-mail address entered.
Page 65 Access the URL in the e-mail, register the information, and complete the user registration 1. When an e-mail with the subject "Information on Canon Inkjet Cloud Printing Center" is sent to the e-mail address that you entered, select the URL 2.
Page 66 3. In the user information entry screen, enter your Password, and select Next Enter your password for logging in to the Canon Inkjet Cloud Printing Center.
Page 67 Important • There are character restrictions for the Password, as shown below. • The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 4. Enter the User name Enter the name that identifies the user. Important •...
Page 68 • The user name needs to be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Next Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
Page 69 The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered e-mail address and password, and log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
Page 70: Printing Your Printer Registration Id
Printing Your Printer registration ID To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID. From the operation panel of this printer, print the URL of the authentication site and your Printer registration ID.
Page 71: Canon Inkjet Cloud Printing Center Window
Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
Page 72 About this service This displays the descriptions of this service. Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears. Important • With this service, the functions available to Standard user of the printer are different from those available to the printer Administrator.
Page 73 If you are using a smartphone or tablet Left context menu Printer name area Right context menu Display area Menu area (1) Left context menu When you select , the Mng. printer screen of the Manage users screen appears. For general users, the Select printer screen appears. Mng.
Page 74 From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers, printers, and copy apps. • Check the printer information* The registered printer name is displayed.
Page 75 , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer.
Page 76 • User deletion Select the check box of the user to be deleted, and select Delete. However, you cannot delete yourself. To delete yourself, cancel your membership from the user information screen. • Adding a user Select Add user. The user registration screen appears. •...
Page 77 This displays the User information screen. You can change the registered e-mail address, password, language, time zone, and other settings. • Help/legal notices* The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. • Log out* This opens the Log out screen of the Canon Inkjet Cloud Printing Center.
Page 78 (5) Menu area The following 4 menu buttons are displayed: • Apps* This displays the list of registered apps in the Display area. • Config This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps. The Registered screen lists registered apps.
Page 79 On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details of the app are displayed. When you select , you can choose to register or unregister the app.
Page 80 • Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual. Important •...
Page 81 When you select the Mng. printer (Select printer) button, the Mng. printer (Select printer) screen appears. From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers,...
Page 82 , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer.
Page 83 (2) Manage users button When you select the Manage users button, the Manage users screen appears. From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, users, and change the Administrator and Standard user settings.
Page 84 The Registered screen lists registered apps. You can check the information of these apps or deregister them. On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category.
Page 85 • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected.
Page 86 (5) Notices area This displays the latest notice. Nothing is displayed in this area if there is no notice. When you select Notice list, you can display up to 40 items. (6) Information area This display other information, including the privacy statement and other companies' licensing information.
Page 88: Using Canon Inkjet Cloud Printing Center
Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2.
Page 89 • This is available if you are using a smartphone or tablet. Note • You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats. 1. On the Main screen, select the app to be used 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3.
Page 90 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print...
Page 91 6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.
Page 92: Adding A Printer
Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: 1. Print the registration information from the printer to be added 2. From the browser on your smartphone, tablet, or computer, access the authentication site 3.
Page 93 Note • When you access the service from Remote UI, the Printer registration ID is entered automatically. Printer addition is completed. Adding a MAXIFY Cloud Link User...
Page 94: Adding A Maxify Cloud Link User
Adding a MAXIFY Cloud Link User Several people can use one printer. This section describes the user addition procedure and the user privileges. Adding a user 1. On the service screen, select Manage users 2. Select Add user Note • When you select Add user, the service first checks whether the maximum number of users has been reached.
Page 95 3. Enter the e-mail address of the user to be added, and then select OK The URL for completing the registration is then sent to the entered e-mail address. 4. Access the URL reported in the e-mail 5. Read the terms displayed in the License agreement and Privacy statement screens. If you agree to the terms, select Agree.
Page 96 Enter your password for logging in to the Canon Inkjet Cloud Printing Center. Important • There are character restrictions for the password, as shown below. • The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 7.
Page 97 • The user name needs to be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 8. Set Time zone and select Next Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
Page 98 If you are using MAXIFY Cloud Link from the printer, select Multiuser mode in the Mng. printer screen set the printer to Multiuser mode. Each user can then start an app and print documents. Troubleshooting Canon Inkjet Cloud Printing Center...
Page 99: Troubleshooting Canon Inkjet Cloud Printing Center
If the information is still not updated, then check that the product is connected to the Internet. If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center.
Page 100 Internet connection, and then re-submit the print job. Printing starts on its own even if you do not do anything A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services. On the printer's Home screen, select Setup ->...
Page 101: What Is A Security Code
• If you do not set a Security code, another user may use your account. • This code is valid only when you use MAXIFY Cloud Link from the printer operation panel. You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone, tablet, or computer.
Page 102: Printing With Google Cloud Print
Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Preparations for Printing with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Important...
Page 103: Preparations For Printing With Google Cloud Print
Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the printer. Registering the Printer with Google Cloud Print Getting Google Account First, get your Google account in order to register the printer with Google Cloud Print.
Page 104 • When you register a printer, the printer must be connected to the LAN and the LAN environment must be connected to the Internet. Note that the customer is responsible for all Internet connection fees. • When the printer owner changes, delete the printer registration from Google Cloud Print.
Page 105 The authentication URL is printed. 7. Ensure that the authentication URL is printed, select Yes 8. Perform the authentication process using the web browser on the computer or the mobile device Access to the URL using the web browser on the computer or the mobile device and perform the authentication process following the on-screen instructions.
Page 106 Deletion from the Printer 1. Make sure that the printer is turned on 2. From the Home screen, select Setup 3. Select Web service setup -> Connection setup -> Google Cloud Print setup -> Delete from Google Cloud Print 4. When the confirmation screen to delete the printer is displayed, select Yes...
Page 107: Printing From Computer Or Smartphone With Google Cloud Print
Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the printer receives the print data and prints it automatically if the printer is turned on. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance.
Page 108 the supported paper sizes, go to the Online Manual home page, and refer to the "Cannot Print Properly with Automatic Duplex Printing" for your model.) • If you select plain paper as media type or if you select B5/A5/Legal-size as paper size, the print data is printed with border even when you select the borderless print setting.
Page 109: Printing From Airprint Compliant Device
Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver.
Page 110 3. From the menu options, tap Print. 4. From Printer Options, select the model that you are using. Important • Because some app does not support AirPrint, Printer Options may not be displayed. If an app does not let you use printer options, you cannot print from that app. Note •...
Page 111 5. When printing a file type that has multiple pages, such as a PDF file, click Range and then click All Pages or select the range of pages to be printed. 6. For 1 Copy, click + or - to set the number of required copies. 7.
Page 112 Deleting a Print Job To delete a print job with AirPrint, use one of the following two methods: • From the printer: If your printer has a LCD monitor, use the operation panel to cancel the print job. If you printer does not have a LCD monitor, press the Stop button on the printer to cancel the print job.
Page 113 Note • After you turn on the printer, it may take few minutes before the printer can communicate through a wireless LAN connection. Confirm that the printer is connected to the wireless LAN, and then try printing. • If Bonjour on the printer is disabled, AirPrint cannot be used. Check the LAN settings on the printer, and enable Bonjour.
Page 114: Checking Printer Information
You can use your smartphone, tablet, or computer to check the Printer status and execute utility functions from apps such as Canon Inkjet Print Utility and MAXIFY Printing Solutions. You can also use the convenient web services presented by Canon.
Page 115 Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the printer utility functions such as cleaning. AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information.
Page 116 Manual (Online) This function displays the Online Manual.
Page 117: Online Storage Integration Function
Online Storage Integration Function The printer can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server. The uploaded images can be browsed from other computers, smartphones, etc.
Page 118: How To Use Print From E-Mail
You can print simply from outside like a travel destination. Also, your family or friends can print by registering beforehand. You can use Print from E-mail on any Canon printer that supports the service. Checking Your Environment First, check your environment.
Page 119 4. Access the URL provided in the e-mail and complete the printer registration process Note • The e-mail address that appears on the screen when you have finished registering is the e-mail address that will be used just for the Print from E-mail function. For details about the registration procedure, see here Printing from Your Smartphone, Tablet, or Computer 1.
Page 120 Use the Service With More Than One Person To allow multiple users to use this function, register users (other than the printer's owner) as members. 1. The printer's owner uses his/her smartphone, tablet, or computer to access the service's login URL (https://pr.mp.c-ij.com/po) and logs in 2.
Page 121 If you want to check the error details, the printer owner have to access the login URL (https://pr.mp.c- ij.com/po). Note • For a wireless LAN connection, after the printer is turned on, it may take a few minutes before communication becomes possible. Confirm that your printer is connected to the wireless LAN, and then try printing.
Page 122: Preparing To Use Print From E-Mail
Preparing to Use Print from E-mail To use this service to print a photo or document, you need to follow the procedure provided below and register the printer. Print the Printer Registration Page's URL and the PIN Code First, print the printer registration page's URL and the PIN code. Check that there is sufficient amount of ink in the printer, and then print using the printer's operation panel.
Page 123 Important • An e-mail is sent with the required information for completing the registration to the e-mail address entered for the printer's owner. • If domain-specific reception is set, change the setting so that mail can be received from "info@mp.c-ij.com" Note •...
Page 124 Important • The maximum number of characters that can be entered is 30. 6. In the Confirm Owner Registration window, check the registration information, and select Register A temporary password will be displayed. Important • The temporary password that appears is not included in the notification e-mail. Be sure to write down the temporary password before closing the screen.
Page 125: Timezone List
Timezone List (UTC-12:00) International Date Line West (UTC-11:00) Midway Island (UTC-10:00) Hawaii (UTC-09:00) Alaska (UTC-08:00) Tijuana, Baja California, Pacific Time (US & Canada) (UTC-07:00) Arizona, Chihuahua, La Paz, Mazatlan, Mountain Time (US & Canada) (UTC-06:00) Guadalajara, Mexico City, Monterrey, Saskatchewan, Central America, Central Time (US & Canada) (UTC-05:00) Indiana (East), Bogota, Lima, Quito, Eastern Time (US &...
Page 126: Print Easily From A Smartphone Or Tablet With Maxify Printing Solutions
Print Easily from a Smartphone or Tablet with MAXIFY Printing Solutions Use MAXIFY Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly. You can also receive scanned data (PDF or JPEG) directly on a smartphone or tablet without using a computer.
Page 127: Printing With Windows Rt
When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)
Page 128: Overview Of The Machine
Overview of the Machine Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Machine Using the Operation Panel Entering Numbers, Letters, and Symbols Loading Paper / Originals Loading Paper Loading Originals Inserting the USB Flash Drive Replacing an Ink Tank...
Page 129: Safety Guide
Safety Guide Safety Precautions Regulatory and Safety Information...
Page 130: Safety Precautions
Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
Page 131: Regulatory And Safety Information
Regulatory and Safety Information For models containing lithium battery • Dispose of used batteries according to the local regulations. • Risk of explosion if battery is replaced by an incorrect type. IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1.
Page 132 20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 133 Manual, disconnect the equipment from the telephone line cable, turn off the power and disconnect the power cord. The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved. Users should contact their local authorized Canon Facsimile Service Dealer for the servicing of equipment.
Page 134 operated keeping the radiator at least 20cm or more away from person's body (excluding extremities: hands, wrists, feet and ankles). Pre-Installation Requirements Notice This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface.
Page 135 For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/weee, or www.canon-europe.com/battery.
Page 136 Canon does not recommend extending the Activation Times from the optimum ones set as default. ®...
Page 138: Main Components And Basic Operations
Main Components and Basic Operations Main Components About the Power Supply of the Machine Using the Operation Panel Entering Numbers, Letters, and Symbols...
Page 139: Main Components
Main Components Front View Rear View Inside View Operation Panel...
Page 140: Front View
Front View (1) operation panel Use to change the settings of the machine or to operate it. Operation Panel (2) ADF (Auto Document Feeder) Load a document here. The documents loaded in the document tray are scanned automatically one sheet at a time. Loading Documents in the ADF (Auto Document Feeder) (3) document feeder cover Open when clearing jammed documents.
Page 141 (12) USB flash drive port Insert a USB flash drive to this port. Warning • Do not connect any equipment other than the USB flash drives to the USB flash drive port of the machine. This may cause fire, electric shock, or damage to the machine. Important •...
Page 142: Rear View
Rear View (1) rear cover Open when removing jammed paper. (2) power cord connector Plug in the supplied power cord. (3) telephone line jack Connect the telephone line. (4) external device jack Connect an external device such as telephone or answering machine. (5) wired LAN connector Plug in the LAN cable to connect the machine to a LAN.
Page 143: Inside View
Inside View (1) ink tank eject lever Push up when removing an ink tank. (2) print head holder The print head is pre-installed. Note • For details on replacing an ink tank, see Replacing an Ink Tank.
Page 144: Operation Panel
Operation Panel * All lamps on the operation panel are shown lit in the figure below for explanatory purposes. (1) POWER lamp Lights after flashing when the power is turned on. (2) ON button Turns the power on or off. Before turning on the power, make sure that the document cover is closed. Turning the Machine On and Off (3) HOME button Used to display the HOME screen.
Page 145: About The Power Supply Of The Machine
About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...
Page 146: Confirming That The Power Is On
Confirming that the Power Is On The POWER lamp is lit when the machine is turned on. Even if the touch screen is off, if the POWER lamp is lit, the machine is on. Note • It takes about 10 seconds until you can operate the machine after you turn on its power. Wait until the HOME screen is displayed on the touch screen.
Page 147: Turning The Machine On And Off
Turning the Machine On and Off Turning on the machine 1. Press the ON button to turn on the machine. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • It takes about 10 seconds until you can operate the machine after you turn on its power. Wait until the HOME screen is displayed on the touch screen.
Page 148 Note • The machine cannot send or receive faxes when the power is turned off. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory. •...
Page 149: Notice For The Power Plug/Power Cord
Notice for the Power Plug/Power Cord Check the power plug/power cord once a month to confirm that it does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. • The power plug/power cord is bent. •...
Page 150: Notice For Unplugging The Power Cord
Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord before the POWER lamp is turned off may cause drying or clogging of the print head and print quality may be reduced.
Page 151: Using The Operation Panel
Using the Operation Panel The operation panel consists of the touch screen (A) and buttons (B). Touch the HOME screen on the touch screen with your finger tip to select menus for copying, scanning, and other functions. The HOME screen comprises three separate screens. A: touch screen B: Buttons on the operation panel Basic Operation of the touch screen...
Page 152 Touch Touch lightly with your finger tip. To move forward (or go back) menus or photos continuously, keep touching the forward (or back) mark. Flick Flick your finger on the screen up, down, left, or right. Use to switch menus or move forward or backward through photos. Drag While lightly touching the screen, move your finger up, down, left, or right.
Page 153 An Operation Example of the touch screen Example: The touch screen operations available on the copy standby screen Tap A to display the print settings menu. Drag the screen up or down, then tap the option you want to select. After the list is displayed, tap the setting to select.
Page 154 Tap C to display the preview screen. Drag the sidebar (D) up or down to enlarge or reduce the zoom % while viewing the preview image at left. Tapping (E) also changes the zoom. Hold your finger on to continuously change the magnification.
Page 155: Entering Numbers, Letters, And Symbols
Entering Numbers, Letters, and Symbols The machine allows you to enter or edit characters by selecting them from an on-screen character list when entering information, such as unit name, a recipient's name for the directory, etc. Switching the Input Mode The machine has an alphabetic mode and number/symbol mode.
Page 156 Entering or Editing Numbers, Letters, and Symbols The input method is as follows. • To move the insertion position (cursor position) in the entry field (C) (D). • To delete an entered character Move the cursor under the character to delete, then tap (E).
Page 157: Loading Paper / Originals
Loading Paper / Originals Loading Paper Loading Originals Inserting the USB Flash Drive...
Page 158: Loading Paper
Loading Paper Paper Source to Load Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area...
Page 159: Paper Source To Load Paper
Paper Source to Load Paper Adjusting the cassette according to the Paper The cassette can be adjusted to three lengths. Press down the lock (A) on the cassette to extend the cassette. B: Lock position for stowing the cassette When not using this machine for long period of time or moving it, set it to the position B. The cassette will fit into the width of the machine.
Page 160 Note • When printing, be sure to select the correct page size and media type. If the wrong page size and media type are selected, the machine may feed paper from the wrong paper source or may not print with the proper print quality. For details on loading paper in a cassette, see below.
Page 161: Loading Plain Paper / Photo Paper
• If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use.
Page 162 3. Slide the paper guide (A) in front and (B) on the right to open the guides. 4. Load the paper stack WITH THE PRINT SIDE FACING DOWN, and place it in the center of the cassette. Important • Always load paper in the portrait orientation (C). Loading paper in the landscape orientation (D) can cause paper jams.
Page 163 • To load 5" x 7" (13 x 18 cm) size paper or smaller, raise the tab (F) of the paper guide. • To load paper larger than A4 size in the cassette, press down the lock (G) on the cassette, then extend the cassette all the way out.
Page 164 Note • Do not load sheets of paper higher than the load limit mark (H). • Keep the paper stack height below the tabs (I) of the paper guides. 7. Insert the cassette into the machine. Push the cassette into the machine until it stops. After inserting the cassette into the machine, the paper information registration screen for the cassette is displayed on the touch screen.
Page 165 8. Select the size and type of the loaded paper in the cassette at Page size and Type, then tap Register. If a message is displayed on the screen, follow the directions in the message to complete registration. Paper setting for Printing 9.
Page 166: Loading Envelopes
Loading Envelopes The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from the operation panel is not supported. • Do not use the following envelopes. They could jam in the machine or cause the machine to malfunction.
Page 167 3. Slide the paper guide (A) in front and (B) on the right to open the guides. 4. Load the envelopes WITH THE PRINT SIDE FACING DOWN, and place them in the center of the cassette. The folded flap of the envelope will be faced up as shown in the figure below (C). C: Rear side D: Address side Up to 10 envelopes can be loaded at once.
Page 168 5. Align the paper guide (A) in front with the envelopes. 6. Slide the paper guide (B) on the right to align the right and left guides with both sides of the envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. Note •...
Page 169 8. Select the size and type of the loaded envelopes in the cassette at Page size and Type, then tap Register. Paper setting for Printing 9. Extend the output tray extension (H), then open the paper output support (I). Note •...
Page 170: Media Types You Can Use
Canon genuine paper, access our website. Note • You may not be able to purchase some Canon genuine papers depending on the country or region of purchase. Paper is not sold in the US by Model Number. Purchase paper by name.
Page 171 • 17 to 28 lb (64 to 105 g /m ) (plain paper except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine. Notes on Storing Paper •...
Page 172: Paper Load Limit
Approx. 250 sheets Approx. 75 sheets Envelopes 10 envelopes Canon Genuine Papers Note • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for High Resolution Paper <HR-101N>).
Page 173: Media Types You Cannot Use
• Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...
Page 174: Printing Area
Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes...
Page 175: Printing Area
Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision.
Page 176: Other Sizes Than Letter, Legal, Envelopes
Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5"...
Page 177: Letter, Legal
Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area A: 1.80 inches (45.8 mm) B: 1.45 inches (36.8 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 mm)
Page 178: Envelopes
Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 6.69 inches (98.8 x 170.0 mm) Envelope Com 10 3.68 x 8.24 inches (93.5 x 209.3 mm) Recommended printing area Envelope DL A: 0.83 inch (21.0 mm) B: 1.14 inches (29.0 mm) C: 0.22 inch (5.6 mm) D: 0.22 inch (5.6 mm) Envelope Com 10...
Page 179: Loading Originals
Loading Originals Position to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF (Auto Document Feeder) How to Load Originals for Each Function Originals You Can Load...
Page 180: Position To Load Originals
Position to Load Originals The machine has two positions to load originals: platen glass and ADF (Auto Document Feeder). Select the position to load the original according to the size, type, or usage. Originals You Can Load Loading Documents, Photos, or Book on the platen glass Loading Two or More Sheets of Document of the Same Size and Thickness in the ADF You can also load a sheet of document in the ADF.
Page 181: Loading Originals On The Platen Glass
Loading Originals on the Platen Glass 1. Open the document cover. Important • When opening or closing the document cover, do not touch the buttons and touch screen on the operation panel. Doing so may result in an unexpected operation. 2.
Page 182: Loading Documents In The Adf (Auto Document Feeder)
Loading Documents in the ADF (Auto Document Feeder) Note • To scan a document at optimum quality, load it on the platen glass. 1. Make sure that any original has been removed from the platen glass. 2. Open the document tray. 3.
Page 183: How To Load Originals For Each Function
How to Load Originals for Each Function Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Loading the Original to Be Aligned with the alignment mark •...
Page 184 Loading Two or More Originals on the platen glass • Select Photo for Doc.type in Scan, and specify Auto multi scan for Scan size to scan two or more originals • Scan two or more printed photos, postcards, or business cards with a software application on a computer Place the originals WITH THE SIDE TO SCAN FACING DOWN.
Page 185: Originals You Can Load
Originals You Can Load platen glass Item Details Types of originals - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) - Documents that are not suitable for the ADF Size (width x height) Max.
Page 186 • Paper with sticky notes • Carbon paper or carbon-backed paper • Surface treated paper • Onion skin or thin paper • Photo or thick paper...
Page 187: Inserting The Usb Flash Drive
Inserting the USB Flash Drive Inserting the USB Flash Drive Removing the USB Flash Drive...
Page 188: Inserting The Usb Flash Drive
Inserting the USB Flash Drive Printable Image Data • This machine accepts images taken with a camera compliant with the Design rule for Camera File system (Exif 2.2/2.21/2.3 compliant), TIFF (Exif 2.2/2.21/2.3 compliant). Other image or movie types such as RAW images cannot be printed. •...
Page 189: Removing The Usb Flash Drive
Removing the USB Flash Drive 1. Make sure that the machine is not reading or writing data from/to the USB flash drive. A message is displayed on the touch screen during such operations. Important • Do not remove the USB flash drive or turn off the power while the machine is reading or writing data from/to it.
Page 190: Replacing An Ink Tank
Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status...
Page 191: Replacing An Ink Tank
Replacing an Ink Tank When remaining ink cautions or errors occur, the message will appear on the touch screen to inform you of the error. Take appropriate action according to the message. A Message Is Displayed Note • If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure.
Page 192 Caution • Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely. Important • Do not remove an ink tank until a new one is prepared to be installed. •...
Page 193 3. Remove the ink tank from the package. Important • Do not touch the contact (C) and joint (D) of the ink tank. 4. Insert a new ink tank aligning it with the installation guide (E) of the machine.
Page 194 Important • You cannot insert the ink tank in the wrong position. Check the label under the installation position, then install the ink tank in the correct position. 5. Push the ink tank until it snaps firmly into place. 6. Tap Exit on the touch screen. If Next is displayed on the screen, it means there is another ink tank that can be replaced.
Page 195 After replacing the ink tanks, the machine starts mixing the ink automatically. Wait until the machine has stopped making operating noise. (This takes about 1 to 2 minutes.) Note • If the error message appears on the touch screen, take appropriate action. A Message Is Displayed •...
Page 196: Checking The Ink Status
Checking the Ink Status Checking the Ink Status with the Touch Screen on the Machine You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer...
Page 197: Checking The Ink Status With The Touch Screen On The Machine
Checking the Ink Status with the Touch Screen on the Machine 1. Make sure that the power is turned on, and display the HOME screen. If the HOME screen is not displayed, press the HOME button to display it. 2. Tap on the HOME screen.
Page 198: Maintenance
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine...
Page 199: When Printing Becomes Faint Or Colors Are Incorrect
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head Aligning the Print Head Manually...
Page 200: Maintenance Procedure
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Note • Increasing the print quality in the printer driver settings may improve the print result. Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven: Print the nozzle check pattern.
Page 201 If the problem is still not resolved, the print head may be damaged. Contact the service center. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Align the print head. Step From the machine Aligning the Print Head From the computer Aligning the Print Head Position from Your Computer...
Page 202: Printing The Nozzle Check Pattern
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • When the ink has run out during printing the nozzle check pattern, the error message will appear on the touch screen.
Page 203 The confirmation screen will appear. 7. Tap Yes. The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen. Examine the nozzle check pattern.
Page 204: Examining The Nozzle Check Pattern
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D. A: No missing lines/No horizontal white streaks B: Lines are missing/Horizontal white streaks are present E: Number of sheets printed so far 2.
Page 205 For B (lines are missing or horizontal white streaks are present) in the pattern C or pattern D, or in both patterns: The cleaning is required. Tap Also B, then tap Yes on the cleaning confirmation screen. The machine starts cleaning the print head. Cleaning the Print Head Note •...
Page 206: Cleaning The Print Head
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. Note •...
Page 207 The confirmation screen will appear. 7. Tap Yes. The machine starts cleaning the print head. Do not perform any other operations until the machine completes the cleaning of the print head. This takes about 2 minutes. The pattern print confirmation screen will appear. 8.
Page 208: Cleaning The Print Head Deeply
Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
Page 209 The confirmation screen will appear. 7. Tap Yes. The machine starts cleaning the print head deeply. Do not perform any other operations until the machine completes the deep cleaning of the print head. This takes about 2 to 3 minutes. The pattern print confirmation screen will appear.
Page 210: Aligning The Print Head
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • When the ink has run out during printing the nozzle check pattern, the error message will appear on the touch screen.
Page 211 The confirmation screen will appear. 7. Tap Yes. The print head alignment sheet will be printed and the print head position will be adjusted automatically. This takes about 3 to 4 minutes. Note • If the automatic adjustment of the print head position has failed, the error message appears on the touch screen.
Page 212: Aligning The Print Head Manually
Aligning the Print Head Manually If printed ruled lines are misaligned or print results are still not satisfactory after adjusting the print head position automatically, adjust the print head position manually. Note • For details on adjusting the print head position automatically, see Aligning the Print Head.
Page 213 The confirmation screen will appear. Note • To print and check the current head position adjustment values, select Print the head alignment value. 7. Tap Yes. The print head alignment pattern is printed. 8. When the message "Did the patterns print correctly?" appears, confirm that the pattern is printed correctly, tap Yes.
Page 214 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. A: Unnoticeable vertical streaks B: Noticeable vertical streaks 11. Repeat the same procedure until you finish inputting the pattern number for columns B to M, then tap OK.
Page 215 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks. C: Unnoticeable horizontal streaks D: Noticeable horizontal streaks 1. Repeat the same procedure until you finish inputting the pattern number for columns O to T, then tap OK.
Page 216: Performing Maintenance From A Computer
Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer...
Page 217: Cleaning The Print Heads From Your Computer
The procedure for cleaning the print head is as follows: Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Cleaning icon When the dialog opens, select the ink group for which cleaning is to be performed.
Page 218 When the dialog opens, select the ink group for which deep cleaning is to be performed. Click to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the printer is on and then click OK. Click OK when the confirmation message appears.
Page 219: Use Your Computer To Print A Nozzle Check Pattern
Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Nozzle Check icon The confirmation message appears. Click to display the items that you need to check before printing the nozzle check pattern.
Page 220: Aligning The Print Head Position From Your Computer
The procedure for performing automatic print head alignment is as follows: Print Head Alignment 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Print Head Alignment icon A message is displayed. 3. Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the cassette.
Page 221: Aligning The Print Head Position Manually From Your Computer
Check the Align heads manually check box. 3. Apply the settings Click Apply and when the confirmation message appears, click OK. 4. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 5. Click the Print Head Alignment icon A message is displayed.
Page 222 8. Check the printed pattern Enter the numbers of the patterns with the least noticeable streaks in the associated boxes, and click Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks.
Page 223 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks.
Page 224: Cleaning The Machine
Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the ADF (Auto Document Feeder) Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning) Cleaning the Pad in the Cassette...
Page 225: Cleaning The Exterior Of The Machine
Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. •...
Page 226: Cleaning The Platen Glass And Document Cover
Cleaning the Platen Glass and Document Cover Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory.
Page 227: Cleaning The Adf (Auto Document Feeder)
Cleaning the ADF (Auto Document Feeder) Be sure to use a soft, clean, lint-free and dry cloth to clean the ADF (Auto Document Feeder). Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. •...
Page 228 4. After wiping, close the document feeder cover by pushing it until it clicks into place. 5. Close the document tray.
Page 229: Cleaning The Paper Feed Roller
Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
Page 230 The machine starts cleaning. The cleaning will be complete when the paper is ejected. 11. When the completion message appears, tap OK. If the problem is not resolved after cleaning the paper feed roller, contact the service center.
Page 231: Cleaning The Inside Of The Machine (Bottom Plate Cleaning)
Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
Page 232 9. Load only this sheet of paper in the cassette with the ridges of the creases facing up and the edge of the half with no crease facing to the far side. 10. Extend the output tray extension, then open the paper output support. 11.
Page 234: Cleaning The Pad In The Cassette
Cleaning the Pad in the Cassette If the pad in a cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected. Follow the procedure below to clean the pad in a cassette. You need to prepare: cotton swab 1.
Page 235: Changing The Machine Settings
Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings Using the Operation Panel Registering the Favorite Settings (Custom profiles) Checking the Total Number of Uses of the Machine...
Page 236: Changing Machine Settings From Your Computer
Changing Machine Settings from Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 237: Checking The Ink Status From Your Computer
You can check the detailed information such as the remaining ink level and the ink tank types of your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed.
Page 238: Registering A Changed Printing Profile
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
Page 239 Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted • If you are using OS X Mavericks v10.9, OS X Mountain Lion v10.8, or OS X Lion v10.7 In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted.
Page 240: Managing The Printer Power
The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver. 1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility 2. Execute power off Click Power Off, and when the confirmation message appears, click OK.
Page 241: Reducing The Printer Noise
The procedure for using the quiet mode is as follows: 1. Select Quiet Settings from the pop-up menu on the Canon IJ Printer Utility Note • If the computer is unable to communicate with the printer, a message may be displayed because the computer cannot access the function information that was set on the printer.
Page 242 Make sure that the printer is on and click Apply. Click OK when the confirmation message appears. The settings are enabled hereafter. Note • The effects of the quiet mode may be less depending on the print quality settings.
Page 243: Changing The Printer Operation Mode
Check this check box to prevent paper abrasion. Align heads manually Usually, the Print Head Alignment function of Test Print on the pop-up menu in the Canon IJ Printer Utility is set to automatic head alignment, but you can change it to manual head alignment.
Page 244 display and allows you to continue printing. To disable detection of paper setting mismatches, select this check box. 3. Apply the settings Click Apply and when the confirmation message appears, click OK. The printer operates with the modified settings hereafter.
Page 245: Changing The Machine Settings Using The Operation Panel
Changing the Machine Settings Using the Operation Panel Changing the Machine Settings Using the Operation Panel FAX settings Print settings LAN settings Device user settings Language selection Firmware update Cassette settings Administrator password setting Operation restrictions Reset setting About ECO settings About Quiet setting Using the Machine with the Access Point Mode...
Page 246: Changing The Machine Settings Using The Operation Panel
Changing the Machine Settings Using the Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Prevent paper abrasion as an example. Make sure that the machine is turned on. 2.
Page 247 You can select the setting menus below. FAX settings Print settings LAN settings Device user settings Language selection Firmware update Cassette settings Administrator password setting Operation restrictions Reset setting Important • Depending on the setting item, authentication by the administrator password is required. About the Machine Administration If you do not know the administrator password, ask the administrator of the machine you are using.
Page 248: Fax Settings
FAX settings Important • This setting item is for the administrator. This section describes the setting items in FAX settings. FAX user settings Advanced FAX settings Auto print settings Auto save setting Security control Easy setup Note • Before changing the settings, you can confirm the current settings by printing USER'S DATA LIST. Summary of Reports and Lists FAX user settings •...
Page 249 If you select ON, the machine transmits the fax after confirming the dial tone. Note • This setting may not be available depending on the country or region of purchase. • Pause time settings Sets the length of pause time for each when you enter "P" (pause). •...
Page 250 Auto print settings • Received documents Selects whether to print the received fax automatically when receiving a fax. If you select Do not print, the received fax is stored in the machine's memory. For details on the received fax stored in the machine's memory: Document Stored in Machine's Memory •...
Page 251 • Check RX FAX information If you select ON, the machine checks whether the recipient's fax machine information matches the dialed number. If it matches the number, the machine starts to send faxes. Preventing Mistransmission of Faxes • Hook key setting If you select Enable, you can use the on hook function.
Page 252: Print Settings
Print settings • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality.
Page 253: Lan Settings
LAN settings Important • This setting item is for the administrator. • Change LAN Enables either wireless LAN, wired LAN, or access point mode. You can also disable all. • Wireless LAN setup Selects the setup method for wireless LAN connection. Note •...
Page 254 Connection Active/Inactive SSID XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX Communication mode Infrastructure Channel Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AES)/WPA2- PSK(TKIP)/WPA2-PSK(AES) IPv4 address XXX. XXX. XXX. XXX IPv4 subnet mask XXX. XXX. XXX. XXX IPv4 default gateway XXX. XXX. XXX. XXX IPv6 address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 subnet prefix length XXX IPv6 default gateway...
Page 255 IPv6 default gateway XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX MAC address XX:XX:XX:XX:XX:XX IPsec settings Enable (ESP)/Enable (ESP & AH)/Enable (AH)/Disable Pre-shared key XXXXXXXXXXXXXXXX Printer name XXXXXXXXXXXXXXX Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX ("XX" represents alphanumeric characters.) ◦ AP mode setting list The list of access point mode settings of this machine is displayed on the touch screen.
Page 256 Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX ("XX" represents alphanumeric characters.) ◦ Print LAN details You can print out the network settings of the machine such as its IP address and SSID. For more information on the machine's network setting is printed out: Printing Out Network Setting Information Important •...
Page 257 Service name Specifies the Bonjour service name. You can use up to 48 characters for the name. Note • You cannot use the same service name as that already used for other LAN connected devices. ◦ LPR protocol setting Activates/deactivates the LPR setting. ◦...
Page 258: Device User Settings
Device user settings Important • This setting item is for the administrator. • Date/time setting Sets the current date and time. Setting the Sender Information • Date display format Sets the format of dates displayed on the touch screen and printed on sent faxes and photos. Note •...
Page 259 • Device info sending setting Selects whether you will send the printer usage information to Canon server. The information sent to Canon will be utilized to develop better products. Select Agree to send the printer usage information to Canon server.
Page 260: Language Selection
Language selection Important • This setting item is for the administrator. Changes the language for the messages and menus on the touch screen.
Page 261: Firmware Update
Firmware update Important • This setting item is for the administrator. You can update the firmware of the machine, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • Only Check current version is available when Disable LAN is selected for Change LAN in LAN settings.
Page 262: Cassette Settings
Cassette settings By registering the paper size and the media type loaded in the cassette, you can prevent the machine from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. For details: Paper Setting for Printing •...
Page 263: Administrator Password Setting
Administrator password setting Important • This setting item is for the administrator. You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to change the machine settings or connection settings. Entering the administrator password is required to change the setting items in the following menus. •...
Page 264: Operation Restrictions
Operation restrictions Important • This setting item is for the administrator. You can restrict printing, copying, or faxing operations or to use a USB flash drive or a shared folder on the computer. Note • When no operation restrictions are enabled, the confirmation screen to enable operation restrictions is displayed.
Page 265: Reset Setting
Reset setting Important • This setting item is for the administrator. Reverts all settings you made to the machine back to the default. However, some data may not be changed, depending on the current usage state of your machine. Important •...
Page 266 1. Display the User information settings screen. Setting the Sender Information 2. Tap the user's name or the telephone number, then delete all characters or numbers. 3. Tap OK when you finished deleting all characters or numbers.
Page 267: About Eco Settings
About ECO settings This setting allows you to use automatic duplex printing as a default to save paper and to turn the machine on/off automatically to save electricity. Using Duplex Printing Turning on/off the machine automatically Important • Depending on the setting item, authentication by the administrator password is required. About the Machine Administration If you do not know the administrator password, ask the administrator of the machine you are using.
Page 268 Turning on/off the machine automatically Follow the procedure below to use power saving function. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap ECO settings. Using the Operation Panel 3. Tap Power control. 4. Specify the settings as necessary. When you specify the time and day to turn the machine on: 1.
Page 269 You can specify the hour from 0 to 24 and specify the minute in increments of 10 minutes. 5. Tap OK to confirm the time to turn the machine on. After confirming the time to turn the machine on, the screen to specify the day is displayed. Tap the day, tap Enable or Disable, then tap OK.
Page 270: About Quiet Setting
About Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. In addition, you can specify the time range to reduce the operating noise. Important • Set the current date and time in advance. Setting the Sender Information •...
Page 271 1. Tap the numbers to specify the starting time. You can specify the hour from 0 to 24. 2. Tap to confirm the starting time. After specifying the starting time, specify the ending time following the same procedure. B. Tap to confirm the time to start and to end. You can reduce the operating noise during the specified time.
Page 272: Using The Machine With The Access Point Mode
Using the Machine with the Access Point Mode By using the machine as an access point in an environment that does not have wireless LAN router or access point, or by using the machine as an access point temporarily in an environment that has wireless LAN router or access point, you can connect the machine to an external device such as a computer or a smartphone and print/scan from them.
Page 273 Note • Tapping Details displays the security setting. The password required when connecting from the external device is also displayed. • You can specify the access point name (SSID) and the security setting optionally. Setting of the Access Point Mode 7.
Page 274 3. Tap LAN settings. 4. Tap Change LAN. 5. Tap Wireless LAN active. If you do not use the machine over wireless LAN, select Wired LAN active or Disable LAN. Setting of the Access Point Mode Specify the settings for the access point mode following the procedure below. Make sure that the machine is turned on.
Page 275 13. Enter the password (8 to 10 characters). 14. Tap OK to finish entering the password. 15. Tap OK to finish specifying the password setting. Note • If you change the access point mode setting of the machine, also change the access point setting of the external device such as a computer or a smartphone.
Page 276: Registering The Favorite Settings (Custom Profiles)
Registering the Favorite Settings (Custom profiles) You can register the favorite copying, scanning, or faxing settings and call them up from the HOME screen. You can register up to 20 settings. Registering the Setting Calling Up the Registered Setting Editing/Deleting the Registered setting Registering the Setting Tap Save profile on each standby screen or on the screen displayed after the settings are specified.
Page 277 Make sure that the machine is turned on. 2. Flick the HOME screen, then tap Custom profiles. Using the Operation Panel 3. Tap Edit/delete. You can change the order or name of the registered settings and delete the settings. • To change the order of the registered settings 1.
Page 278: Checking The Total Number Of Uses Of The Machine
Checking the Total Number of Uses of the Machine You can check the total number of uses of the machine (e.g. the total number of printing, copying, sending/ receiving faxes, or scanning). Make sure that the machine is turned on. 2.
Page 279: Information About Network Connection
Information about Network Connection Useful Information about Network Connection...
Page 280: Useful Information About Network Connection
Useful Information about Network Connection Default Values Set at Factory (Network) Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information...
Page 281: Default Values Set At Factory (Network)
Enable/disable WSD Enable Timeout setting 1 minute Enable/disable Bonjour Enable Service name Canon MB5000 series LPR protocol setting Enable Wireless LAN DRX setting Enable Wired LAN DRX setting Enable ("XX" represents alphanumeric characters.) * The default value in this item varies by machine. You can check the value in this item using the operation panel on the machine.
Page 282: Connecting The Machine To The Computer Using A Usb Cable
Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below. The USB port is located on the rear of the machine.
Page 283: When Detecting The Printers Have The Same Name
When Detecting the Printers Have the Same Name When the printer is detected, you may see multiple printers of the same name on the detection result screen. The printer names on the screen are displayed with the MAC address added at the end of the names or displayed as the printer name specified by Bonjour.
Page 284: Connecting To Other Computer With Lan/Changing The Connection Method From Usb To Lan
Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the machine with LAN or to change the connection method between the machine and the computer from USB to LAN, perform setup according to the instructions on our website. Connecting to Other Computer with LAN To add the computer connecting the machine with LAN, perform setup according to the instructions on our website.
Page 285: Printing Out Network Setting Information
Printing Out Network Setting Information You can print out the current network settings of the machine using the operation panel of the machine. Important • This print out contains valuable information about your computer. Handle it with care. Make sure that the machine is turned on. Load a sheet of A4 or Letter-sized plain paper.
Page 286 Authentication Method of the Authentication none/auto/open/shared/WPA-PSK/WPA2-PSK Signal Strength Signal Strength 0 to 100 [%] TCP/IP Version TCP/IP Version IPv4 & IPv6/IPv4 IPv4 IP Address Selected IP Address (IPv4) XXX.XXX.XXX.XXX IPv4 Default Gateway Default Gateway (IPv4) XXX.XXX.XXX.XXX Subnet Mask Subnet Mask XXX.XXX.XXX.XXX IPv6 IP Address *2 Selected IP Address (IPv6)
Page 287 WSD setting Enable/Disable WSD Timeout Timeout 1/5/10/15/20 [min] LPR Protocol LPR protocol setting Enable/Disable Bonjour Bonjour setting Enable/Disable Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters) DNS Server Getting DNS Server automatically Auto/Manual Primary Server Primary server address XXX.XXX.XXX.XXX Secondary Server...
Page 288: About Network Communication
About Network Communication Changing and Confirming Network Settings Appendix for Network Communication...
Page 289: Changing And Confirming Network Settings
Changing and Confirming Network Settings IJ Network Tool Canon IJ Network Tool Screen Canon IJ Network Tool Menus Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA/WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet...
Page 290: Ij Network Tool
• Do not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
Page 291: Canon Ij Network Tool Screen
Canon IJ Network Tool Screen This section describes the items displayed on the Canon IJ Network Tool screen. 1. Utilities Modifies the settings of the machine. Select to change the network name (SSID) settings. Setup Sets up the machine. If you setup the machine from scratch, connect your computer and the machine with a USB cable.
Page 292 4. Configuration... Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the selected printer. Note • This item has the same function as Configuration... in the Settings menu.
Page 293: Canon Ij Network Tool Menus
• If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer.
Page 294 Set up printer's wireless LAN... You can change the access point mode settings. Perform settings following the message on the screen. If you change the Encryption Method: setting and the Password: setting, on the Set up printer's wireless LAN screen, the changed settings are applied to the printer settings. Note •...
Page 295: Changing The Settings In The Wireless Lan Sheet
Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Page 296 Access point mode Connects external wireless communication devices (e.g. computers, smartphones, or tablets) to the printer using it as an access point. Note • When Access point mode is displayed on Network Type:, you cannot change the settings on the Wireless LAN sheet or the Admin Password sheet. •...
Page 297 The security has been strengthened more than WEP. If a network key has not been set, the Authentication Type Confirmation screen is displayed automatically. To change network key settings before, click Configuration... to display the WPA/WPA2 Details screen. Changing the WPA/WPA2 Detailed Settings 5.
Page 298 Note • Signal strength is displayed as follows. : Good : Fair : Poor • Type of encryption is displayed as follows. Blank: No encryption WEP: WEP is set WPA/WPA2: WPA/WPA2 is set 2. Refresh Click to update the list of access points when your target access point is not detected. If the target access point is set to a closed network (the stealth mode), click Cancel to return to the previous screen and enter the network name (SSID) in Network (SSID).
Page 299: Changing The Wep Detailed Settings
Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Page 300 Hexadecimal (Hex) 10 digits 26 digits 2. Key Length: Select either 64 bit or 128 bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the access point. Note • When the printer is connected to an AirPort Base Station via a LAN: When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in Wireless Security of AirPort Utility.
Page 301: Changing The Wpa/Wpa2 Detailed Settings
Changing the WPA/WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Page 302 • If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure that encryption types for the computer and the access point match that set to the printer. Note • This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2- Personal).
Page 303: Changing The Settings In The Wired Lan Sheet
Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. Start up IJ Network Tool.
Page 304: Changing The Settings In The Admin Password Sheet
Changing the Settings in the Admin Password Sheet Note • You cannot change the settings when using the access point mode. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Click the Configuration... button. 4. Click the Admin Password button. The Admin Password sheet is displayed.
Page 305 A screen is displayed asking you for confirmation before the settings are sent to the printer. If you click OK, the settings are sent to the printer and the Transmitted Settings screen is displayed. Enter Password Screen The following screen is displayed if an administrator password is set to the printer. •...
Page 306: Monitoring Wireless Network Status
Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. Start up IJ Network Tool. 2. Select the printer in Printers:. 3.
Page 307 The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference. Try to keep the printer and the access point away from such sources. • Check if the radio channel of the access point is close to that of other access points nearby. If the radio channel of the access point is close to that of other access points nearby, the connection performance may become unstable.
Page 308: Initializing The Network Settings Of The Machine
Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, activate wireless LAN in advance.
Page 309: Viewing The Modified Settings
Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click OK on the Confirmation screen, the following screen is displayed for confirming the modified settings. 1. Settings: A list of changes made in the Configuration screen is displayed.
Page 310: Appendix For Network Communication
Appendix for Network Communication Using the Card Slot over a Network About Technical Terms Restrictions...
Page 311: Using The Card Slot Over A Network
Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network.
Page 312 • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. • If your computer joins a domain, the card slot may not be mounted as the network drive. •...
Page 313: About Technical Terms
About Technical Terms In this section, technical terms used in the manual are explained. • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Access point mode The machine is used as an access point to connect external wireless communication devices (e.g.
Page 314 • AirPort Network (Infra) Client computer and machine setup where all wireless communications pass through an access point. • Authentication Method The method that an access point uses to authenticate a printer through a wireless LAN. The methods are agreeable each other. When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key.
Page 315 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps.
Page 316 • Key Length Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more complex WEP key. • Link Quality The status of connection between the access point and the printer excluding noise (interference) is indicated with a value from 0 to 100%.
Page 317 • PSK An encryption method employed by WPA/WPA2. • Router A relay device to connect to another network. • Signal Level The strength of the signal received by the printer from the access point is indicated with a value from 0 to 100%.
Page 318 • USB Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them without turning off the power. • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks.
Page 319 • WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.
Page 320: Restrictions
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Page 321: Tips For Ensuring Optimal Printing Quality
Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Check Paper Settings before Printing Be Sure to Set Cassette Paper Information after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine...
Page 322: Useful Information About Ink
Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.
Page 323: Key Points To Successful Printing
Key Points to Successful Printing Check the machine status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure •...
Page 324: Be Sure To Check Paper Settings Before Printing
Be Sure to Check Paper Settings before Printing Before printing, make paper settings in the operation panel or the computer screen. There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents.
Page 325: Be Sure To Set Cassette Paper Information After Loading Paper
Be Sure to Set Cassette Paper Information after Loading Paper When you insert a cassette into the machine after loading paper, the screen for setting the type and size of paper is displayed. Set the cassette paper information according to the type and size of loaded paper. To prevent incorrect printing, this machine has a function that detects whether the information set for the paper loaded in the cassette matches the paper settings.
Page 326: Canceling A Print Job
Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing.
Page 327: Key To Enjoying Consistent Printing Quality
Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never unplug the power cord until the power is turned off! If you press the ON button to turn off the power, the machine caps the print head (nozzles) automatically to prevent from drying.
Page 328: Precautions For Safe Transport Of The Machine
Precautions for Safe Transport of the Machine When relocating the machine, make sure of the following. Important • Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. •...
Page 329 7. Use adhesive tape to secure all the covers on the machine to keep them from opening and to prevent the cassette from falling out during transportation. Then pack the machine in the plastic bag. 8. Attach the protective material to the machine when packing the machine in the box.
Page 330: Legal Limitations On Use Of Your Product And Use Of Images
Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. •...
Page 331: Specifications
Specifications General Specifications Printing resolution (dpi) 600 (horizontal) x 1200 (vertical) Interface USB Port: Hi-Speed USB *1 USB Flash Drive Port: USB flash drive LAN Port: Wired LAN: 100BASE-TX / 10BASE-T Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
Page 332 33.6 kbps (Automatic fallback) Transmission speed Black: Approx. 3 seconds/page at 33.6 kbps (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode.) Color: Approx. 1 minute/page at 33.6 kbps...
Page 333 3 levels Memory Transmission/reception: approx. 250 pages (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode.) Fax resolution Black Standard: 203 pels/inch x 98 lines/inch (8 pels/mm x 3.85 lines/mm) Black Fine, Photo: 203 pels/inch x 196 lines/inch (8 pels/mm x 7.70 lines/mm)
Page 334 Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the manual or the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Apple AirPrint...
Page 335 Print from E-mail MAXIFY Cloud Link • An internet connection is required to view the Online Manual. • Windows: Operation can only be guaranteed on a computer with Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP pre-installed. •...
Page 336: Administrator Settings
Administrator Settings About the Machine Administration Setting the Administrator Password Restricting the Operation...
Page 337: About The Machine Administration
About the Machine Administration Specifying the administrator password or restricting some operations allows you to manage the use of the machine. When you use the machine after specifying the administrator password or restricting some operations, it is recommended to assign an administrator. Important •...
Page 338: Setting The Administrator Password
Setting the Administrator Password You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to change the machine settings or connection settings. Entering the administrator password is required to change the setting items in the following menus. •...
Page 339 8. Enter the administrator password. Tap the area to enter a password, then enter the password (0 to 32 alphanumeric characters). Tap OK when you finished entering the administrator password. 9. Tap Apply. 10. Enter the administrator password you specified again. Tap the area to enter a password, then enter the password you specified.
Page 340: Restricting The Operation
Restricting the Operation You can restrict printing, copying, or faxing operations or to use a USB flash drive or a shared folder on the computer. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap Setup.
Page 341 The operation restrictions you selected are enabled. Note • If you disable all restrictions, tap Cancel operation restrictions in step 5. When the confirmation screen is displayed, tap Yes. To disable each operation restriction, tap the item in step 6, then tap Do not restrict.
Page 342: About The Administrator Password
About the Administrator Password An administrator password "canon" is already specified for the printer at the time of purchase. Important • For security reasons, it is recommended to change the password before you use the printer. • You can change the password using one of the tools below. (Some tools may not be available depending on the printer you are using.)
Page 343: Printing
Printing Printing from a Computer Printing Using the Operation Panel of the Machine Paper setting for Printing...
Page 344: Printing From A Computer
Printing from a Computer Printing with Application Software that You are Using (Printer Driver)
Page 345: Printing With Application Software That You Are Using (Printer Driver)
Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver...
Page 346: Printing With Easy Setup
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: Check that the printer is turned on Load paper on the printer 3. Select the printer Select your model from the Printer list in the Print Dialog.
Page 347 5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer.
Page 348 7. Select the print quality For Print Quality, select High or Standard according to your purpose. Important • The print quality settings that can be selected may differ depending on a printing profile. 8. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media.
Page 349 Important • In the Presets section, click Save Current Settings as Preset... (Save As...) to register the specified settings. Note • If the paper settings on the print dialog differ from the cassette paper information registered on the printer, an error may occur. For instructions on what to do if an error occurs, see "Paper setting for Printing."...
Page 350: Paper Settings On The Printer Driver And The Printer (Media Type)
Glossy Photo Paper Glossy Matte Photo Paper <MP-101> Matte Photo Paper Matte Canon genuine papers (Business Letter Printing) Cassette paper information registered on the Media name <Model No.> Media Type in the printer driver printer High Resolution Paper <HR-101N> High Resolution Paper...
Page 351: Paper Settings On The Printer Driver And The Printer (Paper Size)
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Paper Size in the printer driver Cassette paper information registered on the printer US Letter...
Page 352: Various Printing Methods
Various Printing Methods Setting the Number of Copies and Printing Order Setting the Stapling Margin Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Duplex Printing Printing on Postcards Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size)
Page 353: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog.
Page 354 5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
Page 355: Setting The Stapling Margin
Setting the Stapling Margin The procedure for setting the margin width and the staple side is as follows: 1. Select Margin from the pop-up menu on the Print Dialog 2. Set the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side list. Note •...
Page 356: Scaling The Printing To Fit The Paper Size
Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software.
Page 357 Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size.
Page 358: Scaled Printing
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note •...
Page 359: Page Layout Printing
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2.
Page 360 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Page 361: Duplex Printing
Duplex Printing The procedure for printing data on both sides of one sheet of paper is as follows: 1. Set duplex printing Check the Two-Sided check box in the Print Dialog. 2. Select Layout from the pop-up menu on the Print Dialog 3.
Page 362 • After printing the front page, there is an ink drying wait time before starting to print the back page (Operation stops temporarily). Do not touch the paper during this time. You can change the ink drying wait time from Custom Settings in the Canon IJ Printer Utility. Note •...
Page 363: Printing On Postcards
Printing on Postcards This section describes the procedure for postcard printing. Load postcard on the printer 2. Select paper size in the Print Dialog Select Postcard or Postcard Double from the Paper Size menu. Important • Return postcards can be used only when you print them from the computer. •...
Page 364: Displaying The Print Results Before Printing
Displaying the Print Results before Printing If you are using Mac OS X v10.6.8, you can display and check the print result before printing. To display the print result before printing, click Preview on the Print Dialog. Note • When you click (the disclosure triangle) in the Print dialog and switch to the detailed display, Preview is not displayed.
Page 365: Setting Paper Dimensions (Custom Size)
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1.
Page 366 Printing." For details about the cassette paper information to be registered on the printer, see the following: • Paper Settings on the Printer Driver and the Printer (Media Type) • Paper Settings on the Printer Driver and the Printer (Paper Size)
Page 367: Changing The Print Quality And Correcting Image Data
Changing the Print Quality and Correcting Image Data Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Adjusting Color Balance...
Page 368: Printing A Color Document In Monochrome
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set grayscale printing Check the Grayscale Printing check box. 3.
Page 369: Specifying Color Correction
You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer.
Page 370 Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)
Page 371: Optimal Photo Printing Of Image Data
Adjusting Colors with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.
Page 372: Adjusting Colors With The Printer Driver
You can specify the color correction function of the printer driver to print with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.
Page 373: Printing With Icc Profiles (Specifying An Icc Profile From The Application Software)
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that can identify input ICC profiles and allows you to specify such profiles, printer uses the color management system (ColorSync) built-into Mac OS when printing.
Page 374 Adjusting Brightness Adjusting Intensity Adjusting Contrast...
Page 375: Printing With Icc Profiles (Specifying An Icc Profile From The Printer Driver)
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1.
Page 376: Adjusting Color Balance
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
Page 377 Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable. •...
Page 378: Adjusting Brightness
Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected...
Page 379 Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast...
Page 380: Adjusting Intensity
Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
Page 381 Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 382: Adjusting Contrast
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
Page 383 Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity...
Page 384: Overview Of The Printer Driver
Page Setup Dialog Print Dialog Quality & Media Color Options Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver)
Page 385: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 386: How To Open The Printer Driver Setup Window
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software Page Setup Dialog opens.
Page 387: Page Setup Dialog
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software.
Page 388: Print Dialog
Print Dialog In the Print dialog, you can set paper type and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens.
Page 389 Layout You can set page layout printing. Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print a mirror image of the document. You can also set duplex printing. Color Matching You can select the color correction method. Paper Handling You can set the pages to be printed on paper and the print order.
Page 390: Quality & Media
Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media actually loaded in the printer.
Page 391: Color Options
Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing.
Page 392 Brightness Select the brightness of printed images. You cannot change the levels of pure white and black. You can change the contrast of the colors between white and black. Intensity Select this method to adjust the overall density of your print. To increase the overall intensity, drag the slider to the right.
Page 393: Margin
Margin This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper. Margin Specify the amount of margin space for stapling the paper. Enter a value between 0 inches (0 mm) to 1.2 inches (30 mm).
Page 394: Canon Ij Printer Utility
The Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer. What You Can Do with the Canon IJ Printer Utility You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the following items from the pop-up menu.
Page 395 Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 396: Opening The Canon Ij Printer Utility
Opening the Canon IJ Printer Utility To open the Canon IJ Printer Utility, follow the steps below. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2. Start the Canon IJ Printer Utility Select your model from the printer list, and click Options &...
Page 397: Maintenance Of This Printer
Maintenance of this Printer Cleaning the Print Heads from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 398: Display The Printing Status Screen
Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock.
Page 399 Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Displays the print job information. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents.
Page 400: Deleting The Undesired Print Job
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2.
Page 401: Instructions For Use (Printer Driver)
Notes on Adding a Printer • If you will be installing the Canon printer driver on Mac OS and using the printer through a network connection, you can select Bonjour or Canon IJ Network in the Add (Add Printer) dialog.
Page 402: Updating The Printer Driver
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver...
Page 403: Obtaining The Latest Printer Driver
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Page 404: Delete The Unnecessary Canon Ij Printer From The Printer List
The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right. For information about an administrative user, refer to the user's manual for the Mac OS.
Page 405: Before Installing The Printer Driver
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. •...
Page 406: Installing The Printer Driver
• You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver...
Page 407: Printing Using The Operation Panel Of The Machine
Printing Using the Operation Panel of the Machine Printing Photo Data Printing Documents (PDF File) Saved on a USB Flash Drive...
Page 408: Printing Photo Data
Printing Photo Data Printing Photographs Saved on a USB Flash Drive Setting Items for Photo Printing Using the Operation Panel of the Machine Using Useful Display Functions...
Page 409: Printing Photographs Saved On A Usb Flash Drive
Printing Photographs Saved on a USB Flash Drive You can print the photograph saved on the USB flash drive easily. Make sure that the machine is turned on. Load photo paper. Insert the USB flash drive into the USB flash drive port. Important •...
Page 410 Tap near the center of the displayed photo to display menus. A. Total number of copies Total number of copies is displayed. When tapping, the Check total no. of copies screen is displayed and you can check the number of copies for each photo. On the Check total no. of copies screen, you can change the number of copies for each photo.
Page 411 For details: Using Useful Display Functions D. Settings Tap to display the Settings screen. You can change the settings of page size, media type, and print quality and so on. For details on the setting items: Setting Items for Photo Printing Using the Operation Panel of the Machine E.
Page 412 For details: Using Useful Display Functions G. Multi display Tap to display the multiple photos at once. For details on the display method: Using Useful Display Functions 6. Press the Color button. The machine starts printing. Note • To cancel printing, press the Stop button. •...
Page 413 2. Specify the number of copies for each photo. Note • While processing the print job, you cannot change the setting for Page size or Type on print settings confirmation screen. The setting is the same as the setting for the photo included in the print job.
Page 414: Setting Items For Photo Printing Using The Operation Panel Of The Machine
Setting Items for Photo Printing Using the Operation Panel of the Machine You can specify the setting of page size, media type, photo fix and so on to print the photos saved on the USB flash drive. Flick vertically to display setting items, then tap the setting item to display the settings. Tap to specify the setting.
Page 415: Using Useful Display Functions
Using Useful Display Functions You can display the multiple photos at once, specify the date (last modified date of data) to select photos, and switch the photo group. Viewing Multiple Photos to Select Photo Specifying Date to Select Photo Zooming in on the Photo Switching the Photo Group Viewing Multiple Photos to Select Photo The following screen is displayed by tapping...
Page 416 The photos on date specified are displayed. Note • The date is displayed according to the settings of Date display format in Device user settings under Device settings under Setup. Device user settings Zooming in on the Photo The following screen is displayed by tapping on the photo selection screen.
Page 417: Printing Documents (Pdf File) Saved On A Usb Flash Drive
You can print PDF files that are scanned using the operation panel of the machine, PDF files that are saved on the USB flash drive when receiving faxes, or PDF files that are made using Canon IJ Scan Utility (application software compatible with the machine) from the USB flash drive.
Page 418 If one of the following conditions is applicable to the PDF files, they are not printable. • PDF files saved using application software other than Canon IJ Scan Utility (application software compatible with the machine) •...
Page 419 • Characters other than the machine name or IJ Scan Utility are displayed on Created with. • The PDF files made using application software other than Canon IJ Scan Utility (application software compatible with the machine) are not printable even if they are saved using Canon IJ Scan Utility.
Page 420 • For some PDF files, an error message may be displayed before printing starts or while printing is in progress. For details, see A Message Is Displayed.
Page 421: Paper Setting For Printing
Paper setting for Printing By registering the paper size and the media type loaded in the cassette, you can prevent the machine from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.
Page 422 ◦ Paper setting for printing or copying: B5 ◦ Cassette paper information registered to the machine: A4 When you start printing or copying, a message is displayed. Confirm the message, then tap OK. When the screen to select the operation is displayed, select one of the operations below.
Page 423 • For details on the proper combination of paper settings you can specify by the printer driver or on the touch screen: Setting the Media Type with the Printer Driver and on the Printer Setting the Paper Size with the Printer Driver and on the Printer Cancel Cancels printing.
Page 424: Copying
Copying Reducing or Enlarging a Copy Making Copies Basic Two-Sided Copying About Special Copy Menu Copying Two Pages to Fit onto a Single Copying Four Pages to Fit onto a Single Page Page Collated Copying...
Page 425: Making Copies
Making Copies This section describes the procedure to copy with Copy. Make sure that the machine is turned on. Load paper. 3. Flick the HOME screen, then tap Copy. Using the Operation Panel The Copy standby screen is displayed. Load the original document on the platen glass or in the ADF. 5.
Page 426 For details on the setting items: Setting Items for Copying E. Tap to preview an image of the printout on the preview screen. For details: Displaying the Preview Screen F. Tap to specify the page size. 6. Press the Color button for color copying, or the Black button for black & white copying. The machine starts copying.
Page 427 Adding the Copying Job (Reserve copy) • When the message informing you that the operation restriction is enabled, ask the administrator of the machine you are using. For details on the operation restriction of the machine: About the Machine Administration Adding the Copying Job (Reserve copy) If you load the original on the platen glass, you can add the copying job while printing (Reserve copy).
Page 428: Displaying The Preview Screen
Displaying the Preview Screen When is displayed on the Copy standby screen, tapping allows you to preview an image of the printout on the preview screen. Important • The preview screen is not available when you load the original in the ADF. •...
Page 429 D. Tap to specify the magnification. If you keep touching, the magnification is changed by 10 %. E. Tap to return to the Copy standby screen. F. The magnification currently specified is displayed. Tap to select Fit to page.
Page 430: Setting Items For Copying
Setting Items for Copying The following screen is displayed by tapping Settings on the Copy standby screen. Flick to display setting items, then tap the setting item to display the settings. Tap to specify the setting. Note • Some settings cannot be specified in combination with the setting of other setting item or the copy menu.
Page 431 A. Tap to activate/deactivate automatic intensity adjustment. When ON is selected, the intensity is adjusted automatically according to the originals loaded on the platen glass. B. Drag to specify the intensity. C. Tap to confirm the intensity setting. Note • When Auto is selected, load the original on the platen glass. 3.
Page 432 Select whether to obtain sorted printouts when making multiple copies of a multi-paged original. Collated Copying 9. Frame erase copy When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows. Copying Thick Originals Such as Books...
Page 433: Reducing Or Enlarging A Copy
Reducing or Enlarging a Copy You can specify the magnification optionally or select the preset-ratio copying or fit-to-page copying. The screen below is displayed when you tap Settings in the Copy standby screen and tap Magnif. to select the reduction/enlargement method. A.
Page 434 You can select one of the preset ratios to reduce or enlarge copies. Select the appropriate ratio for size of original and page size. The setting in Magnif.: 70% A4->A5/86% A4->B5/94% A4->LTR/115% B5->A4/141% A5->A4/156% 5x7->LTR/183% 4x6->LTR Note • Some of the preset ratios are not available depending on the country or region of purchase. •...
Page 435: Two-Sided Copying
Two-Sided Copying When you select 2-sided for 2-sidedPrintSetting in Copy, you can copy two original pages onto the both sides of a single sheet of paper. Select 2-sided, then tap OK. If you tap Advanced with 2-sided selected, you can specify the orientation and the stapling side of the original.
Page 436 When Loading the Original on the platen glass: • Before scanning: When you select 2-sided for 2-sidedPrintSetting and the preview function is activated, the machine starts pre-scanning before scanning the original. When pre-scanning is finished, the screen below (preview screen) is displayed on the LCD. A.
Page 437: About Special Copy Menu
About Special Copy Menu Copying Thick Originals Such as Books...
Page 438: Copying Thick Originals Such As Books
Copying Thick Originals Such as Books When ON is selected for Frame erase copy in Copy, you can make a copy without black margins around the image and gutter shadows in copying thick originals such as books. Using this function, you can reduce unnecessary ink consumption.
Page 439: Copying Two Pages To Fit Onto A Single Page
Copying Two Pages to Fit onto a Single Page When you select 2-on-1 copy for Layout in Copy, you can copy two original pages onto a single sheet of paper by reducing each image. Tap Settings on the Copy standby screen to display the print settings screen, then select 2-on-1 copy for Layout.
Page 440 Two-Sided Copying When Loading the Original on the platen glass: • Before scanning: When the preview function is activated, the machine starts pre-scanning before scanning the original. When pre-scanning is finished, the screen below (preview screen) is displayed on the LCD. A.
Page 441: Copying Four Pages To Fit Onto A Single Page
Copying Four Pages to Fit onto a Single Page When you select 4-on-1 copy for Layout in Copy, you can copy four original pages onto a single sheet of paper by reducing each image. Four different layouts are available. Select 4-on-1 copy, then tap OK. If you tap Advanced with 4-on-1 copy selected, you can specify the orientation and the order of the original.
Page 442 After selecting the order, you can select whether you use the preview screen. If you tap ON, the preview screen is displayed so that you can check the orientation. Note • This function can be used in combination with Two-sided copy. If you use this function in combination, you can copy eight original pages on one sheet of paper.
Page 443 B. Tap to start copying the original already scanned. Note • You can add the copying job while printing. Adding the Copying Job (Reserve copy) • If you use this function in combination with Two-sided copy, the screen above is displayed after scanning the fourth sheet of original is complete.
Page 444: Collated Copying
Collated Copying You can obtain sorted printouts when making multiple copies of a multi-paged original. When you select ON for Collate in Copy, you can obtain sorted printouts when making multiple copies of a multi-paged original. In addition, you can copy originals on both sides of paper. •...
Page 445 Two-Sided Copying for two-sided copying.
Page 446: Scanning
Scanning Scanning from a Computer Scanning from the Operation Panel of the Machine...
Page 447: Scanning From A Computer
Scanning from a Computer Scanning with IJ Scan Utility Scanning with Scanner Driver Useful Information on Scanning Placing Items (When Scanning from a Computer)
Page 448: Scanning With Ij Scan Utility
Scanning with IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Scanning Documents Basic Scanning Photos Scanning with Favorite Settings Scanning Items Larger than the Platen (Image Stitch) Extracting Text from Scanned Images (OCR) Sending Scanned Images via E-mail Scanning Multiple Items at One Time Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder)
Page 449: What Is Ij Scan Utility (Scanner Software)
What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan documents, photos, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen.
Page 450 Note • Refer to "Settings Dialog" for how to set the applications to integrate with.
Page 451: Starting Ij Scan Utility
IJ Scan Utility. Network Scan Settings From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility.
Page 452: Scanning Documents
Scanning Documents You can scan items placed on the platen with settings suitable for documents. 1. Place the item on the platen. Placing Items (When Scanning from a Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan) dialog as required.
Page 453: Scanning Photos
Scanning Photos You can scan photos placed on the platen with settings suitable for photos. 1. Place the photo on the platen. Placing Items (When Scanning from a Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog as required.
Page 454: Scanning With Favorite Settings
Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Custom Scan) dialog as required.
Page 455: Scanning Items Larger Than The Platen (Image Stitch)
Scanning Items Larger than the Platen (Image Stitch) You can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note •...
Page 456 5. Make sure that Scan from Left is selected in Scan Direction. 6. Place the item that is to be displayed on the left side of the screen face-down on the platen. 7. Click Start Scanning Image 1. The first item is scanned and appears in 1. Note •...
Page 457 8. Place the item that is to be displayed on the right side of the screen face-down on the platen. 9. Click Start Scanning Image 2. The second item is scanned and appears in 2. Note • Click Cancel to cancel the scan. 10.
Page 458 Note • Select the Adjust cropping frames checkbox to specify the area to be saved. Adjusting Cropping Frames in the Image Stitch Window • To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click (Delete).
Page 459: Extracting Text From Scanned Images (Ocr)
Extracting Text from Scanned Images (OCR) Click OCR in the IJ Scan Utility main screen to scan text in scanned magazines and newspapers and display it in a specified application. Note • You can also extract text from Document, Custom, or Driver. Start IJ Scan Utility.
Page 460 • Documents containing multiple languages...
Page 461: Sending Scanned Images Via E-Mail
Sending Scanned Images via E-mail You can send scanned images via e-mail easily by simply clicking E-mail in the IJ Scan Utility main screen. Note • You can also send scanned images via e-mail from Document, Photo, Custom, or Driver. Start IJ Scan Utility.
Page 462: Scanning Multiple Items At One Time
Scanning Multiple Items at One Time You can scan two or more photos (small items) placed on the platen at one time and save each image individually. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes;...
Page 463 5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK.
Page 464 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (OCR) Dialog Settings (E-mail) Dialog 7.
Page 465: Scanning Multiple Documents At One Time From The Adf (Auto Document Feeder)
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) Place multiple documents on the ADF (Auto Document Feeder) and scan at one time. Note • You can scan multiple documents at one time from the ADF when scanning via Document, Custom, Driver, OCR, or E-mail.
Page 466 5. Select Select Source according to the documents to be scanned. To scan only the front side of each document, select Document (ADF/Platen) or Document (ADF Simplex). To scan the front side then the back side of each document, select Document (ADF Manual Duplex). 6.
Page 467 Click Document Scan Orientation Settings... to specify the orientation of the documents to be scanned. In the displayed dialog, you can specify the Orientation and Binding Side. How to place the documents when scanning the back sides depends on the Binding Side. When setting is completed, click OK.
Page 468 When Document (ADF Manual Duplex) is selected for Select Source, proceed to Step 8. 8. Follow the on-screen instructions to place the documents. Note • The screens for scanning with Orientation set to Portrait are used as examples in the following descriptions.
Page 469 Note • Click Cancel to cancel the scan. • Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings..In each Settings dialog, you can also make advanced scan settings.
Page 470: Saving After Checking Scan Results
Saving after Checking Scan Results You can check the scan results, then save the images to a computer. Important • You cannot check the scan results before saving when scanned using the operation panel. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility.
Page 471 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog Settings (OCR) Dialog Settings (E-mail) Dialog...
Page 472 6. Change the image order or file save options as required. You can change the image order or file save options in the Save Settings dialog. Note • The default save folder is the Pictures folder. 7. Click OK. Scanned images are saved according to the settings.
Page 473: Ij Scan Utility Screens
IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog Settings (OCR) Dialog Settings (E-mail) Dialog Settings (Save to PC (Photo)) Dialog Settings (Save to PC (Document)) Dialog Settings (Attach to E-mail (Photo)) Dialog Settings (Attach to E-mail (Document)) Dialog...
Page 474: Ij Scan Utility Main Screen
IJ Scan Utility Main Screen From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon.
Page 475 Scan/save settings and applications can be specified in the Settings (OCR) dialog. E-mail You can send scanned images via e-mail. Scan/save settings and applications can be specified in the Settings (E-mail) dialog. Instructions Opens this guide. Settings... Displays the Settings dialog in which you can specify the scan/save settings and the response after scanning.
Page 476: Settings Dialog
Settings Dialog There are three tabs in the Settings dialog: (Scanning from a Computer), (Scanning from the Operation Panel), and (General Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to functions on each tab. (Scanning from a Computer) Tab You can specify how to respond when scanning from IJ Scan Utility.
Page 477 Settings (Save to PC (Photo)) Dialog Settings (Save to PC (Document)) Dialog Settings (Attach to E-mail (Photo)) Dialog Settings (Attach to E-mail (Document)) Dialog (General Settings) Tab You can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily.
Page 478 Settings (Document Scan) Dialog Click Document Scan on the (Scanning from a Computer) tab to display the Settings (Document Scan) dialog. In the Settings (Document Scan) dialog, you can make advanced scan settings to scan items as documents. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area...
Page 479 Note • When Document (ADF/Platen) is selected and documents are placed both on the platen and ADF, those placed on the ADF will be scanned. Color Mode Select the color mode in which to scan the item. Paper Size Select the size of the item to be scanned. When you select Custom, a screen in which you can specify the paper size appears.
Page 480 Note • The displayed items vary by Select Source and Color Mode. Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability. Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan.
Page 481 • Documents with small amount of text • Documents containing figures/images • Hand-written text • Documents containing both vertical and horizontal lines (tables) Note • Scanning takes longer than usual when you enable Correct slanted text document. Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document.
Page 482 Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. PDF Compression Select the compression type for saving PDF files. Standard It is recommended that you normally select this setting. High Compresses the file size when saving, allowing you to reduce the load on your network/server.
Page 483 You can specify the application from the pop-up menu. Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pop-up menu. Attach to e-mail Select this when you want to send e-mails with the scanned images attached.
Page 484 Settings (Photo Scan) Dialog Click Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog. In the Settings (Photo Scan) dialog, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area...
Page 485 Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Important •...
Page 486 Important • This appears only when JPEG/Exif is selected in Data Format. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it. The folder will be created with a name such as "20XX_01_01" (Year_Month_Date).
Page 487 Settings (Custom Scan) Dialog Click Custom Scan on the (Scanning from a Computer) tab to display the Settings (Custom Scan) dialog. In the Settings (Custom Scan) dialog, you can make advanced scan settings to scan according to your preference. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area...
Page 488 • Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off • Items printed on thin white paper • Long narrow items such as panoramic photos •...
Page 489 Click to display the Document Scan Orientation Settings dialog in which you can set the orientation and binding side of the documents to be scanned from the ADF. Important • Binding Side cannot be specified when scanning only the front side of each document. Image Processing Settings Click (Right Arrow) to set the following.
Page 490 Note • Scanning takes longer than usual when you enable this function. Sharpen outline Emphasizes the outline of the subjects to sharpen the image. Reduce show-through Sharpens text in an item or reduces show-through in newspapers, etc. Reduce moire Reduces moire patterns. Printed materials are displayed as a collection of fine dots.
Page 491 Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document. Important • Only text documents written in languages that can be selected from Document Language in the Settings (General Settings) dialog are supported.
Page 492 PDF Compression Select the compression type for saving PDF files. Standard It is recommended that you normally select this setting. High Compresses the file size when saving, allowing you to reduce the load on your network/server. Important • This appears only when PDF, PDF (Multiple Pages), or Auto is selected in Data Format. •...
Page 493 Attach to e-mail Select this when you want to send e-mails with the scanned images attached. You can specify the e-mail client you want to start from the pop-up menu. Start OCR Select this when you want to convert text in the scanned image into text data. You can specify the application from the pop-up menu.
Page 494 Settings (Scan and Stitch) Dialog Click Scan and Stitch on the (Scanning from a Computer) tab to display the Settings (Scan and Stitch) dialog. In the Settings (Scan and Stitch) dialog, you can make advanced scan settings for scanning items larger than the platen.
Page 495 The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. Important • When Color Mode is Black and White, Image Processing Settings is not available. •...
Page 496 Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. PDF Compression Select the compression type for saving PDF files. Standard It is recommended that you normally select this setting. High Compresses the file size when saving, allowing you to reduce the load on your network/server.
Page 497 You can specify the application from the pop-up menu. Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pop-up menu. Do not start any application Saves to the folder specified in Save in.
Page 498 Settings (Driver) Dialog Click Driver on the (Scanning from a Computer) tab to display the Settings (Driver) dialog. In the Settings (Driver) dialog, you can specify how to save images when scanning items by starting the scanner driver from IJ Scan Utility and how to respond after saving them. (1) Save Settings Area (2) Application Settings Area (1) Save Settings Area...
Page 499 Note • When PDF or PDF (Multiple Pages) is selected, images up to 9600 pixels x 9600 pixels can be scanned. • When the Enable large image scans checkbox is selected in Save Settings, or when Start OCR is selected in Application Settings, you can select JPEG/Exif, TIFF, or PNG. •...
Page 500 Check scan results Displays the Save Settings dialog after scanning. (2) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images.
Page 501 Settings (OCR) Dialog Click OCR on the (Scanning from a Computer) tab to display the Settings (OCR) dialog. In the Settings (OCR) dialog, you can make advanced settings for extracting text from scanned images. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Select Source...
Page 502 Important • Custom cannot be selected depending on the Select Source setting. Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Note •...
Page 503 Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan. Note • Scanning takes longer than usual when you enable this function. Sharpen outline Emphasizes the outline of the subjects to sharpen the image. Reduce show-through Sharpens text in an item or reduces show-through in newspapers, etc.
Page 504 Note • Scanning takes longer than usual when you enable Correct slanted text document. Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document. Important •...
Page 505 Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it. The folder will be created with a name such as "20XX_01_01" (Year_Month_Date).
Page 506 Settings (E-mail) Dialog Click E-mail on the (Scanning from a Computer) tab to display the Settings (E-mail) dialog. In the Settings (E-mail) dialog, you can specify how to respond when attaching images to an e-mail after scanning them using the scanner button. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area...
Page 507 • Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Refer to "Placing Items (When Scanning from a Computer)" for how to place items. • When scanning two or more documents from the ADF (Auto Document Feeder), place documents of the same size even if Auto is set.
Page 508 Important • Binding Side cannot be specified when scanning only the front side of each document. Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. • When Select Source is Auto: Apply recommended image correction Applies suitable corrections automatically based on the item type.
Page 509 Sharpen outline Emphasizes the outline of the subjects to sharpen the image. Reduce show-through Sharpens text in an item or reduces show-through in newspapers, etc. Reduce moire Reduces moire patterns. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned.
Page 510 Important • Only text documents written in languages that can be selected from Document Language in the Settings (General Settings) dialog are supported. • The orientation may not be detected for the following types of settings or documents since the text cannot be detected correctly. •...
Page 511 High Compresses the file size when saving, allowing you to reduce the load on your network/server. Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. • When Black and White is selected in Color Mode, this option does not appear. Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search.
Page 512 Settings (Save to PC (Photo)) Dialog Click Save to PC (Photo) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Photo)) dialog. In the Settings (Save to PC (Photo)) dialog, you can specify how to respond when saving images to a computer as photos after scanning them from the operation panel.
Page 513 Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu. The default save folder is the Pictures folder. Data Format Set from the operation panel.
Page 514 Settings (Save to PC (Document)) Dialog Click Save to PC (Document) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Document)) dialog. In the Settings (Save to PC (Document)) dialog, you can specify how to respond when saving images to a computer as documents after scanning them from the operation panel.
Page 515 Note • Scanning takes longer than usual when you enable this function. Reduce gutter shadow (platen) Reduces gutter shadows that appear between pages when scanning open booklets. Important • This function is available only when scanning from the platen. Note •...
Page 516 (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
Page 517 Note • Specify the application or folder in the dialog displayed by selecting Add... from the pop-up menu. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Page 518 Settings (Attach to E-mail (Photo)) Dialog Click Attach to E-mail (Photo) on the (Scanning from the Operation Panel) tab to display the Settings (Attach to E-mail (Photo)) dialog. In the Settings (Attach to E-mail (Photo)) dialog, you can specify how to respond when attaching images to an e-mail as photos after scanning them from the operation panel.
Page 519 Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu. The default save folder is the Pictures folder. Data Format Set from the operation panel.
Page 520 Settings (Attach to E-mail (Document)) Dialog Click Attach to E-mail (Document) on the (Scanning from the Operation Panel) tab to display the Settings (Attach to E-mail (Document)) dialog. In the Settings (Attach to E-mail (Document)) dialog, you can specify how to respond when attaching images to an e-mail as documents after scanning them from the operation panel.
Page 521 Reduce gutter shadow (platen) Reduces gutter shadows that appear between pages when scanning open booklets. Important • This function is available only when scanning from the platen. Note • When you enable this function, scanning may take longer than usual with network connection.
Page 522 Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add...
Page 523 Settings (General Settings) Dialog Click the (General Settings) tab to display the Settings (General Settings) dialog. In the Settings (General Settings) dialog, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily. Product Name Displays the name of the product that IJ Scan Utility is currently set to use.
Page 524 Defaults You can restore the settings in the displayed screen to the default settings.
Page 525: Network Selection Screen
Network Selection Screen You can select the scanners or printers to be used for scanning or printing over a network from your computer or the operation panel. Network Selection Screen In Product Name in the Settings (General Settings) dialog, select an item with "Network" after the product name from the list, then click Select that appears to the right of the product name to display the network selection screen.
Page 526 • If you have changed the Bonjour service name after selecting your scanner or printer by Bonjour service name, reopen the network selection screen and select the new Bonjour service name from Scanners. Note • If the Bonjour service name of your scanner or printer does not appear or cannot be selected, check the following, click OK to close the screen, then reopen it and try selecting again.
Page 527: Save Settings Dialog
Save Settings Dialog Select the Check scan results checkbox in Save Settings of the Settings dialog to display the Save Settings dialog after scanning. You can specify the data format and destination while viewing the thumbnails of scan results. (1) Preview Operation Buttons (2) Scan Results Area (3) Save Settings Area (1) Preview Operation Buttons...
Page 528 Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add...
Page 529 Note • PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog are created. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
Page 530: Image Stitch Window
Image Stitch Window Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine them back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and Operation Buttons (2) Toolbar (3) Thumbnail View Area...
Page 531 Scan Image 1 Start Scanning Image 1 Scans the first item. Scan Image 2 Start Scanning Image 2 Scans the second item. Adjust cropping frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, only the image in the cropping frame will be scanned and saved.
Page 532 Cancel Cancels Stitch scan. (2) Toolbar You can delete the scanned images or adjust the previewed images. (Delete) Deletes the scanned image. (Enlarge/Reduce) Allows you to enlarge or reduce the preview image. Left-clicking the Preview area enlarges the displayed image. Control-clicking the Preview area reduces the displayed image.
Page 533 When no image has been scanned: After scanning the first item by clicking Start Scanning Image 1: The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. After scanning the second item by clicking Start Scanning Image 2: The two scanned images appear.
Page 534: Scanning With Scanner Driver
Scanning with Scanner Driver You can scan by starting the scanner driver from various applications. Refer to Help of Mac OS for how to scan. Important • When scanning with the scanner driver in Mac OS X v10.6.8, select JPEG or TIFF in Format. Scanned images are saved in the format set in Data Format in the Settings (Driver) dialog of IJ Scan Utility.
Page 535: Image Corrections And Color Adjustments
Image Corrections and Color Adjustments You can correct images and adjust colors using the scanner driver. Important • When image correction or color adjustment is applied to items without moire, dust/scratches, or faded colors, the color tone may be adversely affected. •...
Page 536 Note • If the image is not adjusted properly with Auto, specify the item type. • The color tone may change from the source image due to the Image Adjustment. In that case, set Image Adjustment to None. Reduce Dust Scanned photos may contain white dots caused by dust or scratches.
Page 537 Select this when the photo is slightly grainy. Medium It is recommended that you normally select this setting. High Select this when the photo is very grainy. This can affect the gradation and sharpness of the image. Important • Correction may not be applied properly if the scan area is too small. Gutter Correction Use this function to correct shadows that appear between pages when scanning open booklets.
Page 538 • How to place the item depends on your model and the item to be scanned. Unsharp Mask Emphasizes the outline of the subjects to sharpen the image. Descreen Reduces moire patterns. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned.
Page 539: General Notes (Scanner Driver)
General Notes (Scanner Driver) The scanner driver is subject to the following restrictions. Keep these points in mind when using the scanner driver. Scanner Driver Restrictions • If the computer is shared among multiple users or when you have logged out and back on, a message indicating that the scanner driver is in use may appear.
Page 540: Updating The Scanner Driver
Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver...
Page 541: Obtaining The Latest Scanner Driver
Obtaining the Latest Scanner Driver Upgrading your current scanner driver to the latest scanner driver may solve some problems you have experienced. To obtain the scanner driver, access our website and download the scanner driver for your model. Important • Scanner driver can be downloaded for free; however, Internet connection fees apply. Related Topic Before Installing the Scanner Driver Installing the Scanner Driver...
Page 542: Before Installing The Scanner Driver
Before Installing the Scanner Driver Check the following points before installing the scanner driver. Check these also when you cannot install the scanner driver. Machine Status • If the machine and computer are connected with a USB cable, disconnect the USB cable from the computer.
Page 543: Installing The Scanner Driver
Installing the Scanner Driver Access our website via the Internet to download the latest scanner driver. Follow these steps to install the downloaded scanner driver. 1. Mount the disk. Double-click the downloaded disk image file. The file is decompressed and the disk is mounted. 2.
Page 544: Useful Information On Scanning
Useful Information on Scanning Adjusting Cropping Frames in the Image Stitch Window Resolution Data Formats...
Page 545: Adjusting Cropping Frames In The Image Stitch Window
Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note •...
Page 546: Resolution
Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution", and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per inch (2.5 cm). The higher the resolution (value), the more detail in your image;...
Page 547 Note • When you will be printing the scanned image by enlarging it, scan by setting a higher resolution than the recommended one above.
Page 548: Data Formats
Data Formats You can select a data format when saving scanned images. You should specify the most suitable data format according to how you want to use the image on which application. Available data formats vary by application and operating system (Windows or Mac OS). See below for the characteristics of each image data format.
Page 549: Placing Items (When Scanning From A Computer)
Placing Items (When Scanning from a Computer) Learn how to place items on the platen or ADF (Auto Document Feeder) of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important •...
Page 550 Important Important • Large items (such as A4 size photos) that cannot be • Refer to "Loading Originals" for your model from placed away from the edges/arrow (alignment mark) of Home of the Online Manual for details on the the platen may be saved as PDF files. To save in a portions in which items cannot be scanned.
Page 552: Scanning From The Operation Panel Of The Machine
Scanning from the Operation Panel of the Machine Forwarding Scanned Data to the Computer Using the Operation Panel of the Machine Basic Attaching the Scanned Data to E-mail Using the Operation Panel of the Machine Saving Scanned Data on the USB Flash Drive Using the Operation Panel of the Machine Forwarding Scanned Data to Shared Folder on the Computer Using the Operation Panel of the Machine...
Page 553: Forwarding Scanned Data To The Computer Using The Operation Panel Of The Machine
Network Scan Settings • The destination and the file name are specified in Canon IJ Scan Utility. You can specify the destination and the file name in Canon IJ Scan Utility. For details on settings of Canon IJ Scan Utility: Settings Dialog Make sure that the machine is turned on.
Page 554 The Scan standby screen is displayed. Note • When you forward the scanned data to the computer using WSD (one of the network protocols supported in Windows 8.1, Windows 8, Windows 7, and Windows Vista), select Enable for WSD scan from this device on WSD setting on Other settings in LAN settings under Device settings.
Page 555 If you do not continue scanning, tap End. The scanned data is forwarded to the computer. Scanned data is forwarded to the computer according to the settings specified in Canon IJ Scan Utility. Remove the original on the platen glass or from the document output slot after scanning is complete.
Page 556: Attaching The Scanned Data To E-Mail Using The Operation Panel Of The Machine
Network Scan Settings • The mail software and the file name are specified in Canon IJ Scan Utility. You can specify the destination and the file name in Canon IJ Scan Utility. For details on settings of Canon IJ Scan Utility: Settings Dialog Make sure that the machine is turned on.
Page 557 The Scan standby screen is displayed. 5. Specify the settings as necessary. A. Tap to select the document type. Document Scans the original on the platen glass or in the ADF as a document data applying the settings specified in Scan settings. Photo Scans the original on the platen glass as a photo data applying the settings specified in Scan settings.
Page 558 If you do not continue scanning, tap End. The scanned data is forwarded to the computer. Scanned data is forwarded to the computer and attached to an e-mail according to the settings specified in Canon IJ Scan Utility. For the settings or how to send an e-mail, refer to the mail software's instruction manual.
Page 559: Saving Scanned Data On The Usb Flash Drive Using The Operation Panel Of The Machine
Saving Scanned Data on the USB Flash Drive Using the Operation Panel of the Machine You can save scanned data on the USB flash drive directly. Important • Do not remove the USB flash drive from the machine under the following conditions: •...
Page 560 6. Adjust the settings as necessary. A. Tap to select the document type. Document Scans the original on the platen glass or the ADF as a document data applying the settings specified in Scan settings. Photo Scans the original on the platen glass as a photo data applying the settings specified in Scan settings.
Page 561 B. Tap to rotate the preview screen. Displayed when you select PDF or Compact PDF for Format on the scan setting screen. C. Tap to save the scanned original on the USB flash drive. D. Tap to rescan the original. •...
Page 562 You can import the scanned data saved on a USB flash drive to the computer. After scanning the data, connect the USB flash drive to the computer, then import the data.
Page 563 Before forwarding scanned data on the shared folder on the computer, confirm the following: • The scanner driver and Canon Quick Toolbox are installed. If the scanner driver and Canon Quick Toolbox are not yet installed, install them from our website. • The machine is connected to a computer via a LAN correctly.
Page 564 5. Specify the settings as necessary. A. Tap to select the document type. Document Scans the original on the platen glass or in the ADF as a document data applying the settings specified in Scan settings. Photo Scans the original on the platen glass as a photo data applying the settings specified in Scan settings.
Page 565 PDF file. Scanned data is forwarded to the shared folder on the computer according to the settings specified in Canon Quick Toolbox. Remove the original on the platen glass or from the document output slot after scanning is complete.
Page 566: Deleting Scanned Data On Usb Flash Drive
Deleting Scanned Data on USB Flash Drive You can delete scanned data on the USB flash drive using the operation panel. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap Scan. Using the Operation Panel The screen for selecting to which you save the data is displayed.
Page 567 When the format for PDF data is selected, only the first page of the PDF data is displayed on the touch screen. C. Tap to switch the file type displayed on the touch screen. D. Flick to display the data, then tap to delete the data. E.
Page 568: Setting Items For Scanning Using The Operation Panel Of The Machine
• When you forward the scanned data to the computer or attach the data to an e-mail, you can specify the destination and file name using Canon IJ Scan Utility. Settings Dialog • If you scan originals from the computer, you can scan with advanced settings. For details on scanning...
Page 569 3. Scan res (Scan resolution) Select the resolution for scanning. 4. Preview Select to preview the scanned data or not when saving the data on a USB flash drive. 5. ADF orientation Select the orientation of the original document. This setting item is not available when Photo is selected for Doc.type. 6.
Page 570: Network Scan Settings
• If you cannot scan, check that your scanner or printer is selected in the network selection screen. • For USB connection, select "Canon XXX series" (where "XXX" is the model name) for Product Name. Setting for Scanning from the Operation Panel You can make the setting for scanning from the operation panel.
Page 571 3. Click the (General Settings) tab. The Settings (General Settings) dialog appears. 4. In Product Name, select an item with "Network" after the product name, then click Select that appears to its right. network selection screen appears. 5. Click Scan-from-Operation-Panel Settings. The Scan-from-Operation-Panel Settings screen appears.
Page 572: Selecting A Response To Commands From The Operation Panel Using Ij Scan Utility
Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility IJ Scan Utility allows you to specify how to respond when scanning from the operation panel. Note • The screens for scanning photos from the operation panel are used as examples in the following descriptions.
Page 573 Settings (Save to PC (Photo)) Dialog Settings (Save to PC (Document)) Dialog Settings (Attach to E-mail (Photo)) Dialog Settings (Attach to E-mail (Document)) Dialog 4. Set Scan Options. 5. Specify the file name and other settings in Save Settings.
Page 574 6. Select the application you want to start after scanning in Application Settings. 7. Click OK. The responses will be executed according to the specified settings when you start scanning from the operation panel.
Page 575: Faxing
Faxing Preparing for Faxing Sending Faxes Using the Operation Panel of the Machine Registering Recipients Receiving Faxes Other Useful Fax Functions...
Page 576: Preparing For Faxing
Preparing for Faxing Connect the machine to the telephone line and set up the machine before using the faxing functions. Then specify the basic setting such as sender information, date/time, and daylight saving time. Important • If the Power Disconnects Unexpectedly: If there is a power failure or if you accidentally unplug the power cord, the date/time settings will be reset.
Page 577: Connecting The Telephone Line
Connecting the Telephone Line The connection method differs depending on your telephone line. • If you connect the machine to wall telephone line directly/If you connect the machine with the xDSL splitter: Basic Connection • If you connect the machine to another line such as an xDSL: Connecting Various Lines If the connection is incorrect, the machine cannot send/receive faxes.
Page 578 Important • Be sure to connect the telephone line before the machine is turned on. If you connect the telephone line when the machine is turned on, turn the machine off and unplug the power cord. Wait for 1 minute then connect the telephone line and power plug. Note •...
Page 579 Note • When connecting to the xDSL line, select the same line type as you are subscribing to in Telephone line type. Setting the Telephone Line Type • Connecting to an xDSL A. Analog Subscriber Line B. xDSL modem (splitter may not be built-in to the modem) C.
Page 580: Setting The Telephone Line Type
Setting the Telephone Line Type Before using your machine, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type.
Page 581 Rotary pulse Select when your telephone line type is pulse dialing. Touch tone Select when your telephone line type is tone dialing. Setting the Telephone Line Type Manually in China This section describes the procedure to set the telephone line type manually in China. Make sure that the machine is turned on.
Page 582 Rotary pulse Select when your telephone line type is pulse dialing. Touch tone Select when your telephone line type is tone dialing.
Page 583: Setting The Receive Mode
Setting the Receive Mode Set the receiving operation (receiving mode). For details on how to set the receive mode: Setting the Receive Mode You can select the appropriate mode. For details on the selectable receive mode: About the Receive Mode For details on the advanced settings of the receive mode: Advanced Settings of Receive Mode Note...
Page 584 • DRPD is available only in the US and Canada. • Network switch may not be available depending on the country or region of purchase. • Refer to Receiving Faxes for information on receiving faxes or the procedure for each receive mode.
Page 585 ◦ RX start time You can specify the length of time until automatic reception is started when Manual/auto switch: ON is selected. Specify the length of time and tap OK. ◦ User-friendly RX: ON/User-friendly RX: OFF If you select User-friendly RX: ON, the machine automatically switches from telephone calling to fax reception by detecting the fax signal (CNG signal) when you lift the handset of the telephone or the answering machine answers.
Page 586 Specify the number of time and tap OK. Setting the DRPD Ring Pattern (US and Canada only) If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone company, your telephone company will assign two or more telephone numbers with distinctive ring patterns to your single telephone line, allowing you to have different numbers for fax calls and voice calls using only one telephone line.
Page 587: Setting The Sender Information
Setting the Sender Information You can set the sender information such as date/time, unit name, and unit fax/telephone number. About the Sender Information Setting the Date and Time Setting Daylight Saving Time (Summer Time) Registering User Information About the Sender Information If the unit name and unit fax/telephone number are registered, they are printed with date and time as sender information on the recipient's fax.
Page 588 Make sure that the machine is turned on. 2. Flick the HOME screen, then tap Setup. Using the Operation Panel 3. Tap Device settings. 4. Tap Device user settings. 5. Tap Date/time setting. 6. Set the date. 1. Tap a setting item to change. 2.
Page 589 2. Tap the number to enter. Enter the date and time in 24-hour format. 3. Tap OK. 4. Tap OK again when all settings are completed. 8. Press the HOME button to return to the HOME screen. Setting Daylight Saving Time (Summer Time) Some countries adopt the daylight saving time (summer time) system that shifts the clock time forward at certain periods of the year.
Page 590 3. Tap Device settings. 4. Tap Device user settings. 5. Tap Daylight saving time setting. 6. Tap ON. To disable summer time, tap OFF. 7. Set the date and time when summer time starts. 1. Set the date when summer time starts. Tap a setting item to change then specify the setting.
Page 591 2. Set the time (in 24-hour format) when summer time ends. Tap a setting item to change then specify the setting. Tap OK again when all settings are completed. 9. Press the HOME button to return to the HOME screen. Registering User Information This section describes the procedure to register the user information.
Page 592 7. Enter the unit name. 1. Tap the entry field under Unit name. The screen to enter the character is displayed. 2. Enter the unit name. 3. Tap OK. Note • You can enter the name up to 24 characters, including spaces. •...
Page 593 Note • You can enter the fax/telephone number up to 20 digits, including spaces. • For details on how to enter or delete characters: Entering Numbers, Letters, and Symbols 9. Tap Register to finalize registration.
Page 594: Sending Faxes Using The Operation Panel Of The Machine
Sending Faxes Using the Operation Panel of the Machine Sending Faxes by Entering Fax/Telephone Number Basic Resending Faxes (Redialing a Busy Number) Setting Items for Sending Faxes Sending Faxes Using Useful Functions...
Page 595: Sending Faxes By Entering Fax/Telephone Number
Sending Faxes by Entering Fax/Telephone Number This section describes dialing and sending faxes directly by entering the fax/telephone numbers. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone.
Page 596 D. Function list You can use the each fax function and change the setting for the fax. E. Redial Tap to send faxes with redialing. Resending Faxes (Redialing a Busy Number) F. On hook dial Tap to send faxes with the on hook dial function. Using the On Hook Dial Function G.
Page 597 Enters the number. B. Pause Enters a pause "P". C. Delete Deletes the entered number. D. Blank space Enters a blank space. 3. Tap OK. The touch screen returns to the Fax standby screen. Note • By tapping Save profile, you can register the current print settings as a custom setting. Registering the Favorite Settings (Custom profiles) 5.
Page 598 Note • To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, then follow the instructions on the touch screen. • If documents remain in the ADF after the Stop button is pressed while scanning is in progress, Document in ADF.
Page 599: Resending Faxes (Redialing A Busy Number)
Resending Faxes (Redialing a Busy Number) There are two methods of redialing: Automatic redialing and Manual redialing. • Automatic Redialing If you send a document and the recipient's line is busy, the machine will redial the number after a specified interval. Automatic Redialing •...
Page 600 Make sure that the machine is turned on. Load documents on the platen glass or in the ADF. 3. Flick the HOME screen, then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 4. Adjust the scan contrast and resolution as necessary. Setting Items for Sending Faxes 5.
Page 601: Setting Items For Sending Faxes
Setting Items for Sending Faxes You can specify the settings of the scan contrast and the scan resolution on the Fax standby screen. Tap to specify the settings of the scan contrast and the scan resolution. • ScanRes. The following settings of the scan resolution are selectable. Standard Suitable for text-only documents.
Page 602: Sending Faxes Using Useful Functions
Sending Faxes Using Useful Functions Sending a Fax after Speaking on Telephone Sending a Fax to the Registered Recipient Sending the Same Document to Several Recipients (Sequential Broadcasting) Preventing Mistransmission of Faxes Using the On Hook Dial Function...
Page 603: Sending A Fax After Speaking On Telephone
Sending a Fax after Speaking on Telephone If you want to speak to the recipient before sending a fax, or if the recipient does not have a fax machine that can receive faxes automatically, send a fax manually after speaking to the recipient on the telephone to check whether the recipient can receive faxes.
Page 604 8. When you hear a high-pitched signal, press the Color button or the Black button. Press the Color button for color transmission, or the Black button for black & white transmission. Important • Color transmission is available only when the recipient's fax machine supports color faxing. 9.
Page 605: Sending A Fax To The Registered Recipient
Sending a Fax to the Registered Recipient Registering recipient's fax/telephone number and name in the machine's directory enables you to send faxes easily. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers.
Page 606 B. Tap to display the screen to select an initial. You can search the registered recipient by initial. By selecting the initial, the registered recipients are displayed in alphabetical order from the selected character. C. Tap to display the screen to select an ID number of the registered recipient. You can search the registered recipient by ID number.
Page 607: Sending The Same Document To Several Recipients (Sequential Broadcasting)
Sending the Same Document to Several Recipients (Sequential Broadcasting) This machine allows you to prepare for sending the same document to a maximum of 101 recipients in one operation. The recipients can be specified by entering the fax/telephone numbers and selecting the registered recipients (the particular recipient's number and the group dial) in combination.
Page 608 Specify the first recipient with the one of the following methods. • By specifying with the recipient registered to the machine: Tap Directory and specify the recipient. Sending a Fax to the Registered Recipient • By entering the fax/telephone numbers: Tap the entry field of fax/telephone numbers and enter the number.
Page 609 A. Adds the recipient from the registered recipients. B. Adds the recipient by entering the fax/telephone numbers if you added a first recipient from the registered recipients. C. Adds the recipient by selecting a number from the outgoing call logs if you added a first recipient from the registered recipients.
Page 610 • If documents remain in the ADF after the Stop button is pressed while scanning is in progress, Document in ADF. Tap [OK] to eject document. is displayed on the touch screen. By tapping OK, the remaining documents are automatically ejected.
Page 611: Preventing Mistransmission Of Faxes
Preventing Mistransmission of Faxes This machine has two functions for preventing the mistransmission of faxes. • Sending faxes after entering the fax/telephone number twice This function requires you to re-enter the fax/telephone number after entering the number, so that the machine prevents you from misdialing.
Page 612 Sending Faxes after Checking Information (Checking the Recipient's Information) Set Check RX FAX information to ON following the procedure below. Important • This function is not available when you send a fax manually. Sending a Fax after Speaking on Telephone Make sure that the machine is turned on.
Page 613: Using The On Hook Dial Function
Using the On Hook Dial Function Follow the procedure below to send faxes with the on hook dial function. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone.
Page 614 Sending Faxes by Entering Fax/Telephone Number Note • If FAX number re-entry in Security control under FAX settings is set to ON, enter the number again. Security control • Manual redialing: Tap Redial and select a number in the outgoing call logs. Manual Redialing 7.
Page 615: Registering Recipients
Registering Recipients Registering Recipients Using the Operation Panel of the Machine Registering Recipients Using Speed Dial Utility...
Page 616: Registering Recipients Using The Operation Panel Of The Machine
Registering Recipients Using the Operation Panel of the Machine Registering recipients in the machine's directory in advance allows you to dial fax/telephone numbers simply. The following methods to register are available: • Recipient registration Registering the recipient's fax/telephone number and name allows you to send a fax by selecting a registered recipient in the machine directory.
Page 617: Registering The Fax/Telephone Number Of Recipients
Registering the Fax/Telephone Number of Recipients Before you can use the machine's directory, you need to register the recipients' fax/telephone numbers. Follow the procedure below to register the recipients' fax/telephone numbers. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap FAX.
Page 618 The screen to register the recipient's fax/telephone number and name is displayed. Go to next step. • From outgoing call log When you select this registration method, the screen to select the fax/telephone number from the outgoing call logs is displayed. Selecting a fax/telephone number from the outgoing call logs, the screen to register the recipient's fax/telephone number and name is displayed.
Page 619 The screen to enter the character is displayed. 2. Enter the recipient's name. 3. Tap OK. Note • You can enter the name up to 16 characters, including spaces. Entering Numbers, Letters, and Symbols 11. Enter the recipient's fax/telephone number. If you select a fax/telephone number on From outgoing call log or From incoming call log, the fax/ telephone number is already entered.
Page 620 Note • To register another recipient's number and name, select an unregistered ID number and operate in the same procedure. • You can check the recipient's numbers and names you have registered by printing RECIPIENT TELEPHONE NUMBER LIST. Printing a List of the Registered Destinations...
Page 621: Registering Recipients In Group Dial
Registering Recipients in Group Dial If you register two or more registered recipients to a group dial, you can send the same document successively to all recipients registered to the group dial. Make sure that the machine is turned on. 2.
Page 622 8. Enter the group name. 1. Tap the entry field of group name. The screen to enter the character is displayed. 2. Enter the group name. 3. Tap OK. Note • You can enter the name up to 16 characters, including spaces. Entering Numbers, Letters, and Symbols 9.
Page 623 B. Tap to display the screen to select an initial. You can search the registered recipient by initial. By selecting the initial, the registered recipients are displayed in alphabetical order from the selected character. C. Tap to display the screen to select an ID number of the registered recipient. You can search the registered recipient by ID number.
Page 624 Repeat the procedure to register another member to the same group dial. 10. Tap Complete to finalize registration. Note • To register another group, select an unregistered ID number and operate in the same procedure. • You can check the recipients you have registered to the group dial by printing GROUP DIAL TELEPHONE NO.
Page 625: Changing Registered Information
Changing Registered Information To change information registered for recipient and group dial, follow the procedure below. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 3.
Page 626: Deleting Registered Information
Deleting Registered Information To delete information registered for recipient and group dial, follow the procedure below. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 3.
Page 627: Printing A List Of The Registered Destinations
Printing a List of the Registered Destinations You can print a list of the fax/telephone numbers and can keep it near the machine to refer to when dialing. Make sure that the machine is turned on. Load paper. 3. Flick the HOME screen, then tap FAX.
Page 628: Registering Recipients Using Speed Dial Utility
Registering Recipients Using Speed Dial Utility About Speed Dial Utility Speed Dial Utility is a utility for forwarding the fax/telephone numbers registered on the machine to a computer and registering/changing them on the computer. In addition, you can register the fax/telephone number, user's name, user's fax/telephone number, and rejected numbers edited on the computer to the machine.
Page 629: Starting Up Speed Dial Utility
Follow the procedure below to start up Speed Dial Utility. 1. Make sure that the machine is turned on. 2. Select Applications on the Go menu of Finder. 3. Double-click the Canon Utilities folder. 4. Double-click the Speed Dial Utility folder. 5. Double-click Speed Dial Utility.
Page 630: Speed Dial Utility Dialog
Speed Dial Utility Dialog The following items are on the Speed Dial Utility dialog. 1. Printer Name: Selects the machine for editing the registered information using Speed Dial Utility. 2. Display Printer Settings Loads the registered information on the machine selected for Printer Name: into Speed Dial Utility. 3.
Page 631 7. Instructions Displays this guide. 8. Exit Quits Speed Dial Utility. Information registered or edited using Speed Dial Utility is neither saved on the computer nor registered on the machine. 9. Save to PC... Saves information edited using Speed Dial Utility on the computer. 10.
Page 632: Saving Registered Information On The Machine To Your Computer
Saving Registered Information on the Machine to Your Computer Follow the procedure below to save the recipients' name, recipients' fax/telephone number, group dial, user's name, user's fax/telephone number, or rejected numbers that registered on the machine to the computer. Start up Speed Dial Utility. 2.
Page 633: Registering A Fax/Telephone Number Using Speed Dial Utility
Registering a Fax/telephone Number Using Speed Dial Utility Follow the procedure below to register fax/telephone numbers. Note • Before you register fax/telephone numbers using Speed Dial Utility, make sure that no fax operations are in progress. Start up Speed Dial Utility. 2.
Page 634 Note • You can only enter numbers that have already been registered. 6. Click OK. To continue registering fax/telephone numbers or a group dial, repeat steps 4 to 6. • To save the registered information on the computer. 1. Click Save to PC..2.
Page 635: Changing A Fax/Telephone Number Using Speed Dial Utility
Changing a Fax/telephone Number Using Speed Dial Utility Follow the procedure below to change fax/telephone numbers. Note • Before you change fax/telephone numbers using Speed Dial Utility, make sure that no fax operations are in progress. Start up Speed Dial Utility. 2.
Page 636 5. Click OK. To continue changing fax/telephone numbers or group dials, repeat steps 4 and 5. • To save the edited information on the computer. 1. Click Save to PC..2. Enter the file name on the displayed screen, then click Save. •...
Page 637: Deleting A Fax/Telephone Number Using Speed Dial Utility
Deleting a Fax/telephone Number Using Speed Dial Utility Follow the procedure below to delete fax/telephone numbers. Note • Before you delete fax/telephone numbers using Speed Dial Utility, make sure that no fax operations are in progress. Start up Speed Dial Utility. 2.
Page 638: Changing Sender Information Using Speed Dial Utility
Changing Sender Information Using Speed Dial Utility Follow the procedure below to change the user's name or fax/telephone number. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click User Information Setting from Setting Item List:. The user's information is displayed.
Page 639: Registering/Changing Rejected Number Using Speed Dial Utility
Registering/Changing Rejected Number Using Speed Dial Utility Follow the procedure below to register, change, or delete rejected numbers. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click Rejected Number Setting from Setting Item List:. The list of rejected numbers is displayed.
Page 640: Machine
Calling the Registered Information Up from Your Computer and Registering the Information to the Machine You can register the fax/telephone numbers, user's name, user's fax/telephone number, and rejected numbers saved on the computer to the machine. Start up Speed Dial Utility. 2.
Page 641: Uninstalling Speed Dial Utility
Uninstalling Speed Dial Utility Follow the procedure below to uninstall Speed Dial Utility. 1. Select Applications from the Go menu of Finder, double-click Canon Utilities > Speed Dial Utility, then drag the Speed Dial Utility icon into the trash. Note...
Page 642: Receiving Faxes
Receiving Faxes Receiving Faxes Changing the Paper Settings Memory Reception Receiving Faxes Using Useful Functions...
Page 643: Receiving Faxes
Receiving Faxes This section describes the preparation necessary for receiving a fax and how to receive a fax. Preparing for Receiving a Fax Prepare for receiving a fax according to the following procedure. Make sure that the machine is turned on. 2.
Page 644 Setting the Receive Mode • You can specify the advanced settings of each receive mode. For details on the advanced settings of the receive mode: Advanced Settings of Receive Mode • If the machine was not able to print a received fax, the machine stores the unprinted fax temporarily in its memory (memory receiving).
Page 645 • Set the machine to enable you to initiate fax reception from a connected telephone (remote reception). Remote Reception • When the answering machine is connected to the machine: • If the answering machine is set to the answering mode, select User-friendly RX: ON in Advanced.
Page 646 Note • If a telephone is connected to the machine, the telephone will ring when a call incomes. • You can change the number of times to ring the telephone with Ring count in Advanced. When DRPD or Network switch is selected: •...
Page 647 The name of this service varies depending on the country or region of purchase. This setting may not be also available depending on the country or region of purchase.
Page 648: Changing The Paper Settings
Changing the Paper Settings This machine prints received faxes to paper loaded in the machine beforehand. You can use the operation panel to change the paper settings for printing faxes. Make sure that the settings are appropriate for the loaded paper. Important •...
Page 649 A. Page size Select the page size from A4, Letter, or Legal. B. Type (Media type) The paper type is set to Plain paper. C. 2-sidedPrintSetting Select two-sided printing or single-sided printing. Two sided printing is available for black & white faxes. Color faxes are printed on the single-side of paper regardless of this setting.
Page 650: Memory Reception
Memory Reception If the machine was not able to print the received fax, the received fax is stored in the machine's memory. The FAX Memory lamp is lit and Received in memory. is displayed at the Fax standby screen. Important •...
Page 651 Load the paper and tap OK on the touch screen. ◦ A different size of paper from that specified by Page size in FAX paper settings is loaded: Load the same size of paper as that specified by Page size in FAX paper settings, then tap OK on the touch screen.
Page 652: Receiving Faxes Using Useful Functions
Receiving Faxes Using Useful Functions Saving Received Faxes Automatically on a USB Flash Drive Forwarding Received Faxes Automatically to Shared Folder on the Computer Remote Reception Rejecting Fax Reception Using the Caller ID Service to Reject Calls...
Page 653: Saving Received Faxes Automatically On A Usb Flash Drive
Saving Received Faxes Automatically on a USB Flash Drive You can save received faxes on a USB flash drive as PDF files automatically when receiving a fax. This section describes the procedure to enable the machine to save received faxes on a USB flash drive automatically.
Page 654 • If the USB flash drive is removed or becomes full while saving faxes is in progress, the error message is displayed on the touch screen. Tap OK to dismiss the error. • The folder and file name of faxes saved on the USB flash drive is as follows: •...
Page 655: Forwarding Received Faxes Automatically To Shared Folder On The Computer
Forwarding a Document in Machine's Memory to Shared Folder on the Computer Deleting a Document in Machine's Memory Note • Register the destination folder using Canon Quick Toolbox in advance. For details on how to register the destination folder: Destination Folder Settings Make sure that the machine is turned on.
Page 656 9. Select a shared folder. Note • When you specify a PIN code for a registered folder, a screen asking you to enter a PIN code is displayed. Entering the PIN code allows you to assign the shared folder as the destination. Note •...
Page 657: Remote Reception
Remote Reception If the machine is located away from the telephone, pick up the handset of the telephone connected to the machine and dial 25 (the remote reception ID) to receive faxes (remote reception). • If you use a rotary pulse line, temporarily switch your telephone to tone dialing. For details on how to switch to tone dialing, refer to your telephone's instruction manual.
Page 658: Rejecting Fax Reception
Rejecting Fax Reception You can set the machine to reject faxes with no sender information or those from specific senders. Select one of the following conditions to reject faxes. • Faxes with no caller identification. • Faxes from senders not registered in the machine's directory. •...
Page 659 1. When the confirmation screen to register the rejected number is displayed, tap Yes. 2. Select a registration number. 3. Select a registration method. Register the rejected number depending on the registration method. • By entering the number When you select this registration method, the screen to register the fax/telephone number is displayed.
Page 660 Note • This registration method may not be available depending on the country or region of purchase. 4. Tap Register to finalize registration. Note • To register another rejected number, select another registration number, then register the rejected number. You can register up to 10 rejected numbers. •...
Page 661: Using The Caller Id Service To Reject Calls
Using the Caller ID Service to Reject Calls If you subscribe to the Caller ID service, the machine detects the sender's Caller ID. If the sender's ID matches the condition specified in this setting, the machine rejects the phone call or fax reception from the sender.
Page 662 Note • Even if you select Reject, the machine rings once. (The machine may not ring depending on the country or region of purchase.)
Page 663: Other Useful Fax Functions
Other Useful Fax Functions Using the Information Services Transmission/Reception of Faxes Using ECM Document Stored in Machine's Memory Summary of Reports and Lists...
Page 664: Using The Information Services
Using the Information Services You can use various information services such as provided by banks, and make airline reservations or hotel reservations. Since these services require tone dialing to use their services, you need to temporarily switch to tone dialing if your machine is connected to a rotary pulse line. Using the Touch Tone Line Using the Rotary Pulse Line Important...
Page 665 3. Lift the handset of the telephone. 4. Use the telephone to dial the number of the information service. 5. When the recorded message for the information service answers, use the telephone to press the numbers in accordance with the message. 6.
Page 666 3. Lift the handset of the telephone. 4. Use the telephone to dial the number of the information service. 5. When the recorded message for the information service answers, use the telephone to switch to tone dialing. When you dial the number of the information service using the telephone connected to the machine, you cannot use the machine to switch to tone dialing.
Page 667: Transmission/Reception Of Faxes Using Ecm
Transmission/Reception of Faxes Using ECM This machine is set to send/receive faxes in Error Correction Mode (ECM). If the recipient's fax machine is compatible with ECM, ECM automatically corrects errors and resends the fax. Note • If the sender's or recipient's fax machine is not compatible with ECM, the fax will be sent/received without automatic error correction.
Page 668: Document Stored In Machine's Memory
Document Stored in Machine's Memory If the sending faxes is not complete or the machine was not able to print the received faxes, these faxes are stored in the machine's memory. If an error occurred during a fax transmission, the document is not stored in the machine's memory. In the following cases, the machine is not able to print the received fax and will automatically store the fax in its memory.
Page 669: Printing A Document In Machine's Memory
Printing a Document in Machine's Memory You can print a specified document in the machine's memory or print all the documents in its memory at a time. When printing a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
Page 670 • To print the memory list (MEMORY LIST): You can print a list of the documents in the machine's memory by tapping Print doc. list. When the print confirmation screen is displayed, tap Yes. The printing starts. MEMORY LIST shows the transaction number of the unsent or unprinted fax (TX/RX NO.), transaction mode, recipient's number, and the date and time of the transaction.
Page 671: Deleting A Document In Machine's Memory
Deleting a Document in Machine's Memory You can delete a specified document in the machine's memory or delete all the documents in its memory at a time. Note • When deleting a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
Page 672 • To specify a document to delete: Select a document to delete on the Memory list screen, tap Delete specified doc.. Note • If the specified document is not stored in the machine's memory, There is no document that can be deleted. is displayed. Tap OK to return to the previous screen. The confirmation screen is displayed.
Page 673: Saving A Document In Machine's Memory To Usb Flash Drive
Saving a Document in Machine's Memory to USB Flash Drive You can save the received faxes stored in the machine's memory to the USB flash drive as PDF files using the operation panel of the machine. You can save a specified document in the machine's memory to the USB flash drive or save all the documents in its memory to the USB flash drive at a time.
Page 674 A. Date and time of transaction and fax/telephone number B. Transaction number (TX/RX NO.) A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received. C. Color information Color is displayed for color transmission/reception.
Page 675 • File date: The date and time of saving as set in the machine. For details on how to set the date and time: Setting the Date and Time...
Page 676: Forwarding A Document In Machine's Memory To Shared Folder On The Computer
• We assume no responsibility for damage to or loss of data for whatever reason even within the warranty period. Note • Register the destination folder using Canon Quick Toolbox in advance. For details on how to register the destination folder: Destination Folder Settings •...
Page 677 A. Date and time of transaction and fax/telephone number B. Transaction number (TX/RX NO.) A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received. C. Color information Color is displayed for color transmission/reception.
Page 678 Note • You can forward up to 250 pages of fax as one PDF file. • You can forward up to 2000 PDF files on a USB flash drive. • Faxes are forwarded according to the order of the transaction number when Save all RX documents is selected.
Page 679: Summary Of Reports And Lists
Summary of Reports and Lists The machine prints the report of sending or receiving a fax automatically. You can print the list of the fax/ telephone number or the current settings. Type of Reports and Lists Printing Report or List Type of Reports and Lists Report or List Description...
Page 680 • At the time of purchase, ERROR TX REPORT is set to be printed only when a transmission error occurred. You can set the machine to print TX REPORT each time it sends a document, or disable printing of the report by selecting TX report in Auto print settings under FAX settings.
Page 681 • CALLER HISTORY Note • CALLER HISTORY may not be supported depending on the country or region of purchase. Make sure that the machine is turned on. Load paper. 3. Flick the HOME screen, then tap FAX. Using the Operation Panel The Fax standby screen is displayed.
Page 682 You cannot send a document longer than 15.75 inches / 400 mm from the ADF. "#003" is also printed if it takes time to send a page. Divide the document or set the image quality (Fax resolution) to a lower setting, then resend it. #005 No answer.
Page 683 Errors When You Receive a Fax If an error occurs when you receive a fax, the error number is printed on RX REPORT or ACTIVITY REPORT (there are some errors for which the cause is also printed). The causes corresponding to the error numbers are as follows. Cause Action #003 It takes too long to...
Page 684: Troubleshooting
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality...
Page 685: Problems With Network Communication
Problems with Network Communication Problems with the Machine While Using with Network Cannot Detect a Machine on a Network Other Problems with Network...
Page 686: Problems With The Machine While Using With Network
Problems with the Machine While Using with Network The Machine Stopped Working Suddenly Printing Speed Is Slow Cannot Use the Machine on Replacing an Access Point or Changing Its settings...
Page 687: The Machine Stopped Working Suddenly
The Machine Stopped Working Suddenly Cannot Communicate with the Machine over the Wireless LAN Cannot Communicate with the Machine Using the Access Point Mode Cannot Communicate with the Machine over the Wired LAN Cannot Print or Scan from a Computer Connected to the Network Cannot Communicate with the Machine over the Wireless LAN Make sure that the machine is turned on.
Page 688 Make sure that the firewall of the security software is disabled. Check10 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
Page 689 Make sure that there is no source of radio wave interference in your vicinity. Check7 If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed nearby, the device may cause interference. Place the wireless station as far away from the interference source as possible.
Page 690: Printing Speed Is Slow
Printing Speed Is Slow The machine may be printing out a large job issued from another computer. Check1 When using wireless LAN, make sure that the radio status is good and adjust Check2 the installation positions while monitoring the radio status with IJ Network Tool. Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the access point and the machine.
Page 691: Cannot Use The Machine On Replacing An Access Point Or Changing Its Settings
Cannot Use the Machine on Replacing an Access Point or Changing Its settings When you replace an access point, perform network setup of the machine again. Perform network setup again according to the instructions on our website. If the problem is not resolved, see below. Cannot Communicate with the Machine After Applying MAC/IP Address Filtering or Entering an Encryption Key to the Access Point When Encryption Is Enabled, Cannot Communicate With the Machine After the Encryption Type Was...
Page 692 When Encryption Is Enabled, Cannot Communicate With the Machine After the Encryption Type Was Switched on the Access Point If the machine cannot communicate with the computer after the encryption type of the machine was switched, make sure that encryption types for the computer and the access point matches that set to the machine.
Page 693: Cannot Detect A Machine On A Network
Cannot Detect a Machine on a Network Cannot Detect the Machine When Setting up Network Communication The Machine Cannot Be Detected in the Wireless LAN The Machine Cannot Be Detected in the Wired LAN Note • You cannot use the wireless LAN and the wired LAN at the same time.
Page 694: Cannot Detect The Machine When Setting Up Network Communication
Cannot Detect the Machine When Setting up Network Communication If the machine could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the machine. Cannot Detect the Machine during Wireless LAN Setup: Check 1 Cannot Detect the Machine during Wired LAN Setup: Check 1 Note •...
Page 695: Cannot Detect The Machine During Wireless Lan Setup: Check 1
Cannot Detect the Machine during Wireless LAN Setup: Check 1 Are the machine and network device (router, access point, etc.) turned on? Make sure that the machine is turned on. Confirming that the Power Is On Make sure that the network device (router, access point, etc.) is turned on. If the machine or the network device is turned off: Turn on the machine or the network device.
Page 696: Cannot Detect The Machine During Wireless Lan Setup: Check 2
Cannot Detect the Machine during Wireless LAN Setup: Check 2 Is the wireless LAN setting of the machine enabled? Make sure that the icon below is displayed on the touch screen. If the icon is not displayed: The wireless LAN setting of the machine is disabled. Enable the wireless LAN setting of the machine. After enabling the wireless LAN setting, click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning.
Page 697: Cannot Detect The Machine During Wireless Lan Setup: Check 3
Cannot Detect the Machine during Wireless LAN Setup: Check 3 Is the machine connected to the access point? By using the icon on the touch screen, make sure that the machine is connected to the access point. If the icon is displayed: The machine may be placed far away from the access point.
Page 698: Cannot Detect The Machine During Wireless Lan Setup: Check 4
Cannot Detect the Machine during Wireless LAN Setup: Check 4 Are the SSID of the access point connected to your computer and that connected to the machine the same? You can confirm the SSID of the access point connected to the machine on the touch screen. Select Setup on the HOME screen, then select Device settings >...
Page 699: Cannot Detect The Machine During Wireless Lan Setup: Check 5
• When the message does not appear on your computer: Cancel to set up, then set the security software to allow Canon software* to access the network. * Set the security software to allow Setup.app, Canon IJ Network Tool.app, canonijnetwork.bundle, CIJScannerRegister.app, Canon IJ Scan Utility2.app, and...
Page 700: Cannot Detect The Machine During Wireless Lan Setup: Check 6
Cannot Detect the Machine during Wireless LAN Setup: Check 6 Check the settings of the access point. Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. Make sure that the radio channel of the access point and that assigned to the machine are the same. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.
Page 701: Cannot Detect The Machine During Wired Lan Setup: Check 1
Cannot Detect the Machine during Wired LAN Setup: Check 1 Is the LAN cable connected, and are the machine and the router turned on? Make sure that the LAN cable is connected. Make sure that the machine is turned on. Confirming that the Power Is On Make sure that the router is turned on.
Page 702: Cannot Detect The Machine During Wired Lan Setup: Check 2
Cannot Detect the Machine during Wired LAN Setup: Check 2 Are the computer and the router configured and can the computer connect to the network? Make sure that you can view any web pages on your computer. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication.
Page 703: Cannot Detect The Machine During Wired Lan Setup: Check 3
Cannot Detect the Machine during Wired LAN Setup: Check 3 Is the wired LAN setting of the machine enabled? Make sure that the icon is displayed on the touch screen. If the icon is not displayed: The wired LAN setting of the machine is disabled. Enable the wired LAN setting of the machine. After enabling the wired LAN setting, click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning.
Page 704: Cannot Detect The Machine During Wired Lan Setup: Check 4
Cannot Detect the Machine during Wired LAN Setup: Check 4 Is the machine connected to the router? By using the operation panel of the machine, make sure that the machine is connected to the router. Select Setup on the HOME screen, then select Device settings > LAN settings > Confirm LAN settings >...
Page 705: Cannot Detect The Machine During Wired Lan Setup: Check 5
• When the message does not appear on your computer: Cancel to set up, then set the security software to allow Canon software* to access the network. * Set the security software to allow Setup.app, Canon IJ Network Tool.app, canonijnetwork.bundle, CIJScannerRegister.app, Canon IJ Scan Utility2.app, and...
Page 706: Cannot Detect The Machine During Wired Lan Setup: Check 6
Cannot Detect the Machine during Wired LAN Setup: Check 6 Check the settings of the router. Check the settings of the router for the network connection such as IP address filtering, MAC address filtering, or DHCP function. For details on how to check the settings of the router, refer to the instruction manual supplied with the router or contact its manufacturer.
Page 707: The Machine Cannot Be Detected In The Wireless Lan
If not, perform setup according to the instructions on our website. When using IJ Network Tool, click Update to search for the machine again. Check5 Canon IJ Network Tool Screen Make sure that the network settings in the machine are identical with those of Check6 the access point.
Page 708 Make sure that the firewall of the security software is disabled. Check11 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
Page 709: The Machine Cannot Be Detected In The Wired Lan
The Machine Cannot Be Detected in the Wired LAN Make sure that the machine is turned on. Check1 Is Change LAN in LAN settings under Device settings set to Disable LAN? Check2 LAN settings Make sure that the LAN cable is connected properly. Check3 Make sure that the machine is connected to the router with the LAN cable.
Page 710: Other Problems With Network
Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Machine Was Forgotten Checking Information about the Network How to Restore the Machine's Network Settings to Factory Default...
Page 711: Forgot An Access Point Name, Ssid, Or A Network Key
Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) How to Set an Encryption Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer.
Page 712 • Select 1 for Key ID:. Otherwise your computer will not be able to communicate with the machine via the access point. • When using WPA/WPA2 The authentication method, passphrase, and dynamic encryption type must match on the access point, the machine, and the computer. Enter the passphrase configured on the access point (a sequence of between 8 and 63 alphanumeric characters, or a 64-character hexadecimal number).
Page 713: The Message Is Displayed On The Computer Screen During Setup
The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Access Points Screen "You are connecting the machine to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen is displayed if an administrator password is set to the machine which has already been set up to use via a network.
Page 714 "You are connecting the machine to the non encrypted wireless network" Is Displayed Security is not configured on the access point. The machine can still be used, so continue the setup procedure to complete it. Important • If you connect to a network that is not protected with security measures, there is a risk of disclosing data such as your personal information to a third party.
Page 715: The Administrator Password Set To The Machine Was Forgotten
The Administrator Password Set to the Machine Was Forgotten Initialize the machine settings. Select Reset all, then the administrator password reverts to the default. Reset setting After initializing the machine settings, perform setup according to the instructions on our website.
Page 716: Checking Information About The Network
To display the network setting information using IJ Network Tool, select Network Information on the View menu. Canon IJ Network Tool Menus Checking the IP Address or the MAC Address of the Computer To check the IP address or MAC address assigned to the computer, follow the procedure below.
Page 717 Click TCP/IP to confirm the IP address. Click Ethernet, then see Ethernet ID to confirm the MAC address. Checking If the Computer and the Machine, or Computer and the Access Point Can Communicate To check that communication is available, perform the ping test. 1.
Page 718: How To Restore The Machine's Network Settings To Factory Default
How to Restore the Machine's Network Settings to Factory Default Important • Note that initialization erases all network settings on the machine, and printing or scanning operation from a computer over network may become impossible. To use the machine over network, perform setup according to the instructions on our website.
Page 719: Problems With Printing
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print Properly with Automatic Duplex Printing Copying/Printing Stops Before It Is Completed...
Page 720: Printing Does Not Start
Printing Does Not Start Make sure that the power plug is securely plugged in, then press the ON button Check1 to turn the machine on. While the POWER lamp is flashing, the machine is initializing. Wait until the POWER lamp stops flashing and remains lit.
Page 721 Deleting the Undesired Print Job Make sure that your machine's name is selected in the Print dialog. Check6 The machine will not print properly if you are using a printer driver for a different printer. Make sure that your machine's name is selected in Printer in the Print dialog. Note •...
Page 722: Paper Jams
Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: * The screen differs depending on the OS you are using. •...
Page 723: Paper Does Not Feed Properly/"No Paper" Error Occurs
Paper Does Not Feed Properly/"No Paper" Error Occurs Make sure that paper is loaded. Check1 Loading Paper Make sure of the following when you load paper. Check2 • When loading two or more sheets of paper, flip through the paper before loading. In addition, when you load paper with some paper remaining in the cassette, flip through the remaining paper and the newly loaded paper before loading.
Page 724 Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in landscape orientation, they will not feed properly. Confirm that the media type and the paper size settings correspond with the Check5 loaded paper. Clean the paper feed roller.
Page 725: Cannot Print Properly With Automatic Duplex Printing
Cannot Print Properly with Automatic Duplex Printing Is the setting for automatic duplex printing selected? Check1 Make sure that the Two-Sided check box is selected on the Print dialog. Duplex Printing Make sure that the actual size of the paper is suitable for automatic duplex Check2 printing.
Page 726: Copying/Printing Stops Before It Is Completed
Copying/Printing Stops Before It Is Completed Is the paper loaded? Check1 Make sure that paper is loaded. If the machine has run out of paper, load paper. Do the printing documents have lots of photographs or illustrations? Check2 As printing large data such as photos or graphics takes time for the machine and the computer to process, the machine may appear to have stopped operating.
Page 727: Problems With Printing Quality
Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected...
Page 728: Print Results Not Satisfactory
Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Do the page size and media type settings match the size and type of the loaded Check1 paper? When these settings are incorrect, you cannot obtain a proper print result.
Page 729: Cannot Print To End Of Job
Cannot Print to End of Job Is the space of your computer's hard disk sufficient? Check Delete unnecessary files to free disk space.
Page 730: No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong...
Page 731 White Streaks Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Check the status of ink tanks. Replace the ink tank if the ink has run out. Check2 Replacing an Ink Tank Print the Nozzle Check Pattern and perform any necessary maintenance Check3 operations such as Print Head Cleaning.
Page 732 • When copying, see also the sections below: Is the platen glass or the glass of ADF dirty? Check5 Clean the platen glass or the glass of ADF. Cleaning the Platen Glass and Document Cover Note • If the glass of ADF is dirty, black streaks appear on the paper as shown below. Check that the original is loaded correctly on the platen glass or in the ADF.
Page 733: Lines Are Misaligned
Lines Are Misaligned Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform Print Head Alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
Page 734: Printed Paper Curls Or Has Ink Blots
Is Photo Paper used for printing photographs? Check3 When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Plus Glossy II or other Canon speciality paper. Media Types You Can Use...
Page 735: Paper Is Smudged/Printed Surface Is Scratched
Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Is the appropriate type of paper used? Check2 Check to see if the paper you are printing on is suitable for your printing purpose.
Page 736 Changing the Machine Settings Using the Operation Panel • To set by using your computer In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent paper abrasion check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
Page 737 If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. • When printing from your computer Reduce the intensity setting in the printer driver and try printing again. 1.
Page 738 Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented. 1. Make sure that the machine is turned on. 2. Open the Canon IJ Printer Utility. Opening the Canon IJ Printer Utility 3.
Page 739: Back Of The Paper Is Smudged
Back of the Paper Is Smudged Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform the Bottom Plate Cleaning to clean the inside of the machine. Check2 Cleaning the Inside of the Machine (Bottom Plate Cleaning) Note •...
Page 740: Colors Are Uneven Or Streaked
Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
Page 741 Perform the Print Head Deep Cleaning. If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the machine and perform another Print Head Deep Cleaning after 24 hours. When you turn the machine off, do not unplug it from the power supply.
Page 742: Ink Is Not Ejected
Ink Is Not Ejected Has the ink run out? Check1 Check the Support Code on the touch screen and take the appropriate action to resolve the error. Support Code List Are the print head nozzles clogged? Check2 Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head...
Page 743: Problems With Faxing
Problems with Faxing Problems Sending Faxes Problems Receiving Faxes Cannot Send a Fax Clearly Telephone Problems...
Page 744: Problems Sending Faxes
Problems Sending Faxes Cannot Send a Fax Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial by Entering the Numbers Errors Often Occur When You Send a Fax Cannot Send a Fax Is the power turned on? Check1 • You cannot send faxes if the power is turned off. Press the ON button to turn the power on. •...
Page 745 Is Hook key setting set to Disable? Check5 When you send a fax manually, dial the number with Enable selected for Hook key setting in Security control under FAX settings, or dial the number using the telephone connected to the machine. Security control Is Dial tone detect set to ON? Check6...
Page 746 If the telephone line is connected correctly, there is a problem with your telephone line. Contact your telephone company and the manufacturer of your terminal adapter or telephone adapter. Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial by Entering the Numbers Have you already selected the recipient from the redial history, or already Check dialed a number by entering the fax/telephone numbers?
Page 747: Problems Receiving Faxes
Problems Receiving Faxes Cannot Receive a Fax, Cannot Print a Fax Machine Does Not Switch Automatically between Voice and Fax Calls Quality of Received Fax is Poor Cannot Receive a Color Fax Errors Often Occur When You Receive a Fax Cannot Receive a Fax, Cannot Print a Fax Is the power turned on? Check1...
Page 748 • Print ACTIVITY REPORT and check for an error. Summary of Reports and Lists Is the telephone line cable connected to the external device jack? Check4 Reconnect it to the telephone line jack. Basic Connection Is a different size of paper from that specified by Page size in FAX paper Check5 settings loaded? If a different size of paper from that specified by Page size is loaded for printing faxes, the received faxes will...
Page 749 For details on how to set, see Rejecting Fax Reception. Are there setting items set Reject in Caller rejection? Check10 If you select Reject for any setting items in Caller rejection in Security control under FAX settings, the machine rejects calls for setting item selected Reject. For details on how to set, see Using the Caller ID Service to Reject Calls.
Page 750 • Select ON for ECM RX in Adv. communication settings in Advanced FAX settings under FAX settings. Advanced FAX settings • Contact the sender and ask the sender to check whether the machine is set to enable ECM transmission. If the sender's or recipient's fax machine is not compatible with ECM, the fax will be sent/received without automatic error correction.
Page 751: Cannot Send A Fax Clearly
Cannot Send a Fax Clearly Is the document loaded correctly? Check1 Remove the document, then reload it on the platen glass or in the ADF. Loading Originals Is the platen glass and/or the inner side of the document cover and/or the glass Check2 of ADF dirty? Clean the platen glass and/or the inner side of the document cover and/or the glass of ADF, then reload the...
Page 752: Telephone Problems
Telephone Problems Cannot Dial Telephone Disconnects During a Call Cannot Dial Is the telephone line cable connected correctly? Check1 Check that the telephone line cable is connected correctly. Basic Connection Is the telephone line type of the machine or the external device set correctly? Check2 Check the telephone line type setting and change it as necessary.
Page 753: Problems With Scanning
Problems with Scanning Problems with Scanning Scan Results Not Satisfactory...
Page 754: Problems With Scanning
Problems with Scanning Scanner Does Not Work Scanner Driver Does Not Start Error Message Appears and the Scanner Driver Screen Does Not Appear Cannot Scan Multiple Items at One Time Slow Scanning Speed "There is not enough memory." Message Is Displayed Computer Stops Operating during Scanning Scanned Image Does Not Open...
Page 755: Scanner Does Not Work
Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Connect the USB cable to a different USB port on the computer. Check 2 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 3 connect it to a USB port on the computer.
Page 756: Scanner Driver Does Not Start
Scanner Driver Does Not Start Make sure that the scanner driver is installed. Check 1 If not installed, install the scanner driver from the web page. Select your scanner or printer on the application's menu. Check 2 Note • The operation may differ depending on the application. Make sure that the application supports the ICA (Image Capture Architecture) Check 3 driver.
Page 757: Error Message Appears And The Scanner Driver Screen Does Not Appear
Error Message Appears and the Scanner Driver Screen Does Not Appear Make sure that your scanner or printer is turned on. Check 1 Turn off your scanner or printer, then reconnect the USB cable and replug the Check 2 power cord. Connect the USB cable to a different USB port on the computer.
Page 758: Cannot Scan Multiple Items At One Time
Cannot Scan Multiple Items at One Time Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Check if you can properly scan one item. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.
Page 759: Slow Scanning Speed
Slow Scanning Speed To view the image on a monitor, set the output resolution to around 150 dpi. To Check 1 print, set it to around 300 dpi. Resolution Set Fading Correction, Grain Correction, etc. to None. Check 2 Refer to "Image Corrections and Color Adjustments"...
Page 760: There Is Not Enough Memory." Message Is Displayed
"There is not enough memory." Message Is Displayed Exit other applications and try again. Check 1 Reduce the resolution or output size and scan again. Check 2 Resolution...
Page 761: Computer Stops Operating During Scanning
Computer Stops Operating during Scanning Restart the computer, reduce the output resolution and scan again. Check 1 Resolution Delete unnecessary files to obtain sufficient free hard disk space, then scan Check 2 again. Error message may appear if there is not enough hard disk space to scan and save, when the image size is too large (such as when scanning a large item at high resolution).
Page 762: Scanned Image Does Not Open
Scanned Image Does Not Open If the data format is not supported by the application, scan the image again and Check select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
Page 763: Scan Results Not Satisfactory
Scan Results Not Satisfactory Moire Appears in Scan Results Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Item Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor...
Page 764: Moire Appears In Scan Results
Moire Appears in Scan Results Increase the scanning resolution. Check 1 Resolution Take the following measures and scan again. Check 2 • Set one of the following settings in the Settings (Document Scan) dialog, Settings (Custom Scan) dialog, Settings (Scan and Stitch) dialog, Settings (OCR) dialog or Settings (E-mail) dialog of IJ Scan Utility, then scan from the IJ Scan Utility main screen.
Page 765: Scan Quality (Image Displayed On The Monitor) Is Poor
Scan Quality (Image Displayed on the Monitor) Is Poor If the image is jagged, increase the scanning resolution, or select TIFF or PNG Check 1 in Data Format of the Settings dialog. Resolution Settings Dialog Set the display size to 100 %. Check 2 Some applications do not display images clearly if the display size is too small.
Page 766: Scanned Image Is Surrounded By Extra White Areas
Scanned Image Is Surrounded by Extra White Areas Specify the scan area. Check Manually specify the scan area when there are white margins or unwanted areas along the edges of the scanned images in the Image Stitch window. Adjusting Cropping Frames in the Image Stitch Window...
Page 767: Cannot Scan At The Correct Size
Cannot Scan at the Correct Size Make sure that the items are placed correctly. Check Placing Items (When Scanning from a Computer)
Page 768: Panel
Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Check that the settings match the item to be scanned. Check 2 If you cannot scan properly by automatically detecting the item type, specify the item type and size.
Page 769: Item Is Placed Correctly, But The Scanned Image Is Slanted
Item Is Placed Correctly, but the Scanned Image Is Slanted When Document or Magazine is selected for Select Source, deselect the Check Correct slanted text document checkbox and scan the item again. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog...
Page 770: Scanned Image Is Enlarged (Reduced) On The Computer Monitor
Scanned Image Is Enlarged (Reduced) on the Computer Monitor Change the display setting in the application. Check 1 Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Click Driver in the IJ Scan Utility main screen, then change the resolution Check 2 setting and scan again.
Page 771: Problems With The Machine
Problems with the Machine The Machine Cannot Be Powered On Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Machine with USB Connection The Display on the Touch Screen Cannot Be Seen At All An Unintended Language Is Displayed on the Touch Screen Print Head Holder Does Not Move to the Position for Replacing...
Page 772: The Machine Cannot Be Powered On
The Machine Cannot Be Powered On Press the ON button. Check1 Make sure that the power plug is securely plugged into the power cord Check2 connector of the machine, then turn it back on. Unplug the machine from the power supply, then plug the machine back in and Check3 turn the machine back on after leaving it for at least 2 minutes.
Page 773: Cannot Connect To Computer With A Usb Cable Properly
Cannot Connect to Computer with a USB Cable Properly Printing or Scanning Speed Is Slow/Hi-Speed USB Connection Does Not Work If your system environment is not fully compatible with Hi-Speed USB, the machine will operate at a lower speed provided under USB 1.1. In this case, the machine operates properly but printing or scanning speed may slow down due to communication speed.
Page 774: Cannot Communicate With The Machine With Usb Connection
Cannot Communicate with the Machine with USB Connection Make sure that the machine is turned on. Check1 Make sure that the USB cable is connected properly. Check2 Connecting the Machine to the Computer Using a USB Cable to connect the USB cable properly. Do not start up IJ Network Tool while printing.
Page 775: The Display On The Touch Screen Cannot Be Seen At All
The Display on the Touch Screen Cannot Be Seen At All • If the POWER lamp is off: The machine is not powered on. Connect the power cord and press the ON button. • If the POWER lamp is lit: The touch screen may be in the screen-saver mode.
Page 776: An Unintended Language Is Displayed On The Touch Screen
An Unintended Language Is Displayed on the Touch Screen Select the language you want to be displayed according to the following procedure. 1. Press the HOME button and wait for about 5 seconds. 2. Flick the HOME screen, then tap Setup.
Page 777: Print Head Holder Does Not Move To The Position For Replacing
Print Head Holder Does Not Move to the Position for Replacing Important • The print head holder moves to the position for replacing only when an ink tank runs out of ink. If no ink tanks run out of ink, the print head holder does not move even though you open the front cover. Is the POWER lamp off? Check1 Check if the POWER lamp is lit.
Page 778: Problems With Installation/Downloading
Problems with Installation/Downloading Cannot Install the MP Drivers Uninstalling IJ Network Tool...
Page 779: Cannot Install The Mp Drivers
Cannot Install the MP Drivers Download the driver from the support page of our website, then reinstall it.
Page 780: Uninstalling Ij Network Tool
• Even if IJ Network Tool is uninstalled, you can print over network or scan from the computer. However, you cannot change the network settings over network. 1. Select Applications from the Go menu of Finder, double-click Canon Utilities > IJ Network Tool, drag the Canon IJ Network Tool icon into the Trash.
Page 781: About Errors/Messages Displayed
About Errors/Messages Displayed If an Error Occurs A Message for Faxing Is Displayed on the Fax Standby Screen A Message Is Displayed...
Page 782: If An Error Occurs
If an Error Occurs When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, a Support Code (error number) is displayed on the computer screen or the touch screen.
Page 783: A Message For Faxing Is Displayed On The Fax Standby Screen
A Message for Faxing Is Displayed on the Fax Standby Screen If a message is displayed on the Fax standby screen, take the corresponding action described below. Message Action Auto redial The machine is waiting to redial the recipient's number because the line was busy or the recipient did not answer when you tried to send a document.
Page 784 If the ink has already run out, we recommend that Do not print be selected for Received documents in Auto print settings under FAX settings to store the received fax in the machine's memory. After you replace the ink tank and select Print for Received documents in Auto print settings, the fax stored in the machine's memory will be printed automatically.
Page 785 Document Stored in Machine's Memory When sending a fax, resend it. If this message still appears, delete the faxes stored in the machine's memory, divide the faxes for sending, and send them again. When receiving a fax, have the sender resend the faxes. Awaiting •...
Page 786: A Message Is Displayed
A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer or on the touch screen for some error or message. For details on errors with Support Codes, refer to Support Code List.
Page 787 ◦ Data edited or processed on a computer must be printed from the computer. • The specified PDF file contains unprintable data. Some portions may not be printed. PDF file which contain lot of graphics or hi-resolution images may lose that data or stop before printing is completed.
Page 788 The Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the printer and application software usage information is scheduled to be sent every month for about ten years. The Inkjet Printer/ Scanner/Fax Extended Survey Program icon appears in the Dock when it is time to send the printer usage information.
Page 789 1. Stop the Inkjet Printer/Scanner/Fax Extended Survey Program. Changing the setting: 2. Select Applications from the Go menu of Finder, and double-click the Canon Utilities folder, then the Inkjet Extended Survey Program folder. 3. Place the Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app file into the Trash.
Page 790: If You Cannot Resolve The Problem
If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the machine or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution •...
Page 791: Support Code List
Support Code List The support code appears on the touch screen and the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the touch screen or the computer screen and take the appropriate action.
Page 792 • 7000 to 2ZZZ 7100 7200 7201 7202 7203 7204 7205 7300 • 9000 to 2ZZZ 9000 9500 • A000 to ZZZZ B202 B203 B204 B502 B503 B504 C000 About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed).
Page 793: Support Code List (When Paper Is Jammed)
Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case. • If the paper is jammed inside the front cover: 1300 • If the paper is jammed inside the rear cover: 1303 •...
Page 794 1300 Cause Paper is jammed inside the front cover. Action If the paper is jammed inside the front cover, remove the paper following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory.
Page 795 3. Hold the jammed paper with your hands. If the paper is rolled up, pull it out. 4. Pull the paper slowly not to tear it, then pull the paper out. 5. Make sure that all the jammed paper is removed.
Page 796 If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove the piece of paper if it remains. • Does the piece of paper remain under the print head holder? • Does the little piece of paper remain inside the machine? •...
Page 797 • We recommend you use paper other than A5 sized one to print documents with photos or graphics; otherwise, the printout may curl and cause paper exit jams. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
Page 798 1303 Cause Paper is jammed inside the rear cover. Action If the paper is jammed inside the rear cover, remove the paper following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory.
Page 799 4. Pull out the paper slowly. Note • Do not touch the inner parts of the machine. • If you cannot pull the paper out, try the following. • Turn the machine off and turn it back on. The paper may be ejected automatically. •...
Page 800 After clearing the paper jam error and tapping OK on the touch screen of the machine, then the machine resumes printing from the next page where the paper was jammed. As the page where the paper was jammed is not printed, reprint if necessary. When the paper is jammed while duplex printing or duplex copying is in progress, it is possible that the printing or copying order is not as you expect if you resume printing after clearing the paper jam error.
Page 801 1313 Cause The paper is jammed inside the rear cover as the machine pulled in the printed paper. Action If the paper is jammed inside the rear cover as the machine pulled in the printed paper, remove the paper following the procedure below. Important •...
Page 802 Slide the rear cover to the left then open it. 4. Pull out the paper slowly. Note • Do not touch the inner parts of the machine. • If you cannot pull the paper out, try the following. • Turn the machine off and turn it back on. The paper may be ejected automatically.
Page 803 • If the paper is jammed while printing from a computer or copying in progress: After clearing the paper jam error and tapping OK on the touch screen of the machine, then the machine resumes printing from the next page where the paper was jammed. As the page where the paper was jammed is not printed, reprint if necessary.
Page 804 1314 Cause Paper is jammed inside the rear cover when performing automatic duplex printing. Action If the paper is jammed inside the rear cover when performing automatic duplex printing, remove the paper following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory.
Page 805 4. Pull out the paper slowly. Note • Do not touch the inner parts of the machine. • If you cannot pull the paper out, try the following. • Turn the machine off and turn it back on. The paper may be ejected automatically. •...
Page 806 After clearing the paper jam error and tapping OK on the touch screen of the machine, then the machine resumes printing from the next page where the paper was jammed. As the page where the paper was jammed is not printed, reprint if necessary. When the paper is jammed while duplex printing or duplex copying is in progress, it is possible that the printing or copying order is not as you expect if you resume printing after clearing the paper jam error.
Page 807 2801 Cause The document is jammed in the ADF. Action Remove the document following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory. Make sure that the machine has completed sending or receiving all the faxes before unplugging the power cord.
Page 808 5. Close the document feeder cover, then turn on the machine. When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center.
Page 809: In Other Cases
In Other Cases Make sure of the following: Are there any foreign objects around the paper output slot? Check1 Are the rear cover attached properly? Check2 Is the paper curled? Check3 Load the paper after correcting its curl.
Page 810 1003 Cause Possible causes include the following. • There is no paper in the cassette. • Paper is not loaded in the cassette properly. Action Take the corresponding actions below. • Load paper in the cassette. • Align the paper guides with the both edges of the paper when you load paper in the cassette. After carrying out the above measures, tap OK on the touch screen to dismiss the error.
Page 811 1200 Cause The front cover is open. Action Close the front cover and wait for a while. Do not close it while you are replacing an ink tank.
Page 812 1310 Cause The size of paper may not be compatible with automatic duplex printing. Action The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure that the size of the paper loaded in the machine is correct. Tapping OK on the touch screen will eject the paper and restart printing from the front side of the next paper.
Page 813 If an ink tank becomes empty, replace it. An ink tank cannot be replaced until it becomes empty. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
Page 814 1600 Cause Ink may have run out. Action Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, tap OK on the machine with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The machine may be damaged if printing is continued under the ink out condition.
Page 815 1660 Cause The ink tank is not installed. Action Install the ink tank.
Page 816 Press and hold the machine's Stop button for at least 5 seconds, and then release it. With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
Page 817 1700 Cause The ink absorber is almost full. Action Tap OK on the touch screen to continue printing. Contact the service center.
Page 818 1701 Cause The ink absorber is almost full. Action Tap OK on the touch screen to continue printing. Contact the service center.
Page 819 1754 Cause The ink tank is not installed properly. Action Open the front cover. Then push the ink tank. After installing the ink tank properly, close the front cover. If the problem is not resolved, contact the service center. Important •...
Page 820 1755 Cause The ink has run out. Action To maintain both machine and print quality, the machine cannot continue printing under the ink out condition. Cancel printing and replace the ink tank before printing again. Important • Do not remove an ink tank until a new one is prepared to be installed. •...
Page 821 1871 Cause The cassette is not inserted. Action Insert the cassette. Note • The cassette paper information registration screen is displayed after inserting the cassette. Register the cassette paper information according to the paper you loaded in the cassette. • If you want to cancel printing, press the machine's Stop button.
Page 822 1890 Cause The protective material for the print head holder or the tape may remain attached to the holder. Action Open the front cover, then confirm that the protective material or the tape does not remain attached to the print head holder. If you find the protective material or the tape remains attached, remove it, then close the front cover.
Page 823 2001 Cause The device incompatible with the machine is connected. Action Check the device connected to the USB flash drive port. Printing photos directly is possible with a USB flash drive.
Page 824 2002 Cause An unsupported USB hub is connected. Action If a USB flash drive is connected to the machine through the USB hub, disconnect the hub from the machine. Connect a USB flash drive directly to the machine.
Page 825 2110 Cause The paper settings for printing or copying are different from the cassette paper information registered to the machine. Note • For details on the proper combination of paper settings you can specify by the printer driver or on the touch screen: Setting the Media Type with the Printer Driver and on the Printer (Windows)
Page 826 Select what to do as necessary. Note • Depending on the setting, the choices below may not be displayed. Print with paper in cass. settings Select if you want to print on the paper loaded in the cassette without changing the paper settings. For example, when the paper setting for printing or copying is B5 and the cassette paper information registered to the machine is A4, the machine starts printing or copying with B5 on the paper loaded in the cassette.
Page 827 Note • You can disable the message which prevents misprinting. When you disable the message, the machine starts printing or copying even though the paper settings for printing or copying and the cassette paper information registered to the machine are different. •...
Page 828 2120 Cause The paper settings of the cassette is not complete. Action If the following screen is displayed, the paper settings of the cassette is not complete. Tap Register on the touch screen of the machine to terminate the paper settings of the cassette.
Page 829 2500 Cause The cause of following may have occurred the failure of Automatic Print Head Alignment. • Print head nozzles are clogged. • The paper of size other than A4 or Letter is loaded. • The paper output slot is exposed to strong light. Action Tap OK on the touch screen to dismiss the error, then take the actions described below.
Page 830 2700 Cause Possible causes include the following. • Some errors occurred while copying and a certain time passed. • Document is remained in the ADF. • Some errors occurred while scanning and the document is remained in the ADF. Action Take the corresponding actions below.
Page 831 2802 Cause No document in the ADF. Action Tap OK on the touch screen to resolve the error, then operate again after loading documents.
Page 832 2803 Cause The document is too long or is jammed in the ADF. Action Tap OK on the touch screen to dismiss the error. Then make sure that the document you are loading meets the machine's requirements before redoing the operation. If the document is jammed, remove the jammed document following the procedure below.
Page 833 If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center. Note • The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
Page 834 The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon ink tanks are installed properly for all colors, then start printing again.
Page 835 4103 Cause Cannot perform printing with the current print settings. Action Press the machine's Stop button to cancel printing. Then change the print settings and print again.
Page 836 5011 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 837 5012 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 838 5040 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 839 5100 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.
Page 840 5102 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.
Page 841 5103 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.
Page 842 5104 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.
Page 843 5105 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.
Page 844 5200 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 845 5203 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 846 5204 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 847 5205 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 848 5206 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 849 5207 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 850 5208 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 851 5209 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 852 5400 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 853 5500 Cause Ink tank has not been properly recognized. Action Contact the service center.
Page 854 5501 Cause Ink tank has not been properly recognized. Action Contact the service center.
Page 855 5B00 Cause Printer error has occurred. Action Contact the service center.
Page 856 5B01 Cause Printer error has occurred. Action Contact the service center.
Page 857 5C01 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 858 6000 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 859 6500 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 860 6502 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 861 6700 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 862 6800 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 863 6801 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 864 6900 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 865 6901 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 866 6902 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 867 6910 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 868 6911 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 869 6920 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 870 6921 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 871 6930 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 872 6931 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 873 6932 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 874 6933 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 875 6936 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 876 6937 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 877 6938 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 878 6939 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 879 693A Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 880 6940 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 881 6941 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 882 6942 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 883 6943 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 884 6944 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 885 6945 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 886 6946 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 887 7100 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 888 7200 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 889 7201 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 890 7202 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 891 7203 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 892 7204 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 893 7205 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 894 7300 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 895 9000 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 896 9500 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 897 B202 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
Page 898 B203 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
Page 899 B204 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
Page 900 B502 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 901 B503 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 902 B504 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important •...
Page 903 C000 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.

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