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Appendix
Troubleshooting
• If you plug your phone in with a modem or a surge protector, plug the phone
(or modem/surge protector) into a different location. If this does not solve the
problem, relocate your phone or modem farther apart from one another, or use a
different surge protector.
• Relocate your phone to a higher location. The phone may have better reception
in a high area.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
I experience poor sound quality when using the speakerphone.
• For increased sound quality while using the speakerphone, place the handset on
a flat surface with the dialing keys facing up.
I hear other calls while using my phone.
• Disconnect the telephone base from the telephone jack, and plug in a different
telephone. If you still hear other calls, contact your telephone service provider.
The telephone does not ring when there is an incoming call.
• Make sure that the ringer is not off. Refer to Handset ringer volume and
Telephone base ringer volume on page 10 in this user's manual.
• Make sure you plug in the telephone line cord securely into the telephone base
and the telephone jack. Make sure you plug in the power cord securely.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least 12 hours. For optimum
daily performance, return the cordless handset to the handset charger when not
in use.
• You may have too many extension phones on your telephone line to allow all of
them to ring simultaneously. Try unplugging some of the other phones.
• The layout of your home or office might be limiting the operating range. Try
moving the telephone base to another location, preferably to a higher location.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
• Test a working phone at the phone jack. If another phone has the same problem,
contact your telephone service provider (charges may apply).
• Other electronic products such as HAM Radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
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