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Summary of Contents for VTech LS6185
- Page 1 Complete user’s manual w w w.v t e c h c a n a d a . c o m Models: LS6185/LS6185-16...
- Page 2 This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechcanada.com. ®...
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Page 3: Table Of Contents
Table of contents Getting started ......1 Temporary ringer silencing ....20 Temporary tone dialing .....20 Parts checklist ........1 Chain dialing ........21 Telephone base installation ....2 Transfer a call ........22 Handset battery installation ....3 Handset battery charging ....4 Multiple handset use ....23 Are you a new cable or VoIP Join a call in progress .......23 subscriber? ........5... - Page 4 Table of contents Answering system settings ..38 Appendix ........50 Answering system ......38 Expand your telephone system ..50 Voice language .........38 Keystroke Table.........51 Announcement .........38 Screen messages ......52 Record your own announcement ..39 Handset and telephone base indicators ........54 Play your announcement ....39 Troubleshooting ........55 Delete your announcement ....39 Important safety instructions ....63...
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Page 5: Getting Started
Getting started Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Handset Telephone base Telephone line cord Telephone base power adapter Battery compartment cover Battery Abridged user’s... -
Page 6: Telephone Base Installation
Getting started Telephone base installation Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. -
Page 7: Handset Battery Installation
Getting started Handset battery installation Install the battery as shown below. 1. Insert the battery connector securely 2. Place the battery with the label THIS SIDE UP facing up and the wires into the socket inside the handset battery compartment. inside the battery compartment. -
Page 8: Handset Battery Charging
Getting started Handset battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). • For best performance, keep the handset on the telephone base when not in use. • The battery is fully charged after 11 hours of continuous charging. •... -
Page 9: Are You A New Cable Or Voip Subscriber
Getting started Are you a new cable or VoIP subscriber? If your answer is yes, the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home. -
Page 10: Handset Layout
Getting started Handset layout 1 – /p/VOLUME 2 – REDIAL/PAUSE • Press to review the directory when the • Press repeatedly to view the last phone is not in use (page 28). 10 numbers dialed (page 19). • While entering numbers, press and hold to •... - Page 11 Getting started Handset layout 4 – 1 10 – OFF/CANCEL • While reviewing a caller ID log entry, press • During a call, press to hang up (page 17). repeatedly to add or remove 1 in front of • While in a menu, press to return to the the telephone number before dialing or previous menu, or press and hold to saving it in the directory (page 35).
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Page 12: Telephone Base Layout
Getting started Telephone base layout 1 – /ANS ON/OFF 6 – /PLAY/STOP • Press to turn the answering system on or • Press to play messages (page 46). off (page 39). • Press to stop playing messages (page 46). 2 – /FIND HANDSET 7 –... -
Page 13: Telephone Settings
Telephone settings Using the menu You can only use a cordless handset to change the telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change the settings for LCD language, voicemail number, voicemail indicators, key tone, home area code, dial mode and auto answer. -
Page 14: Handset Ringer Volume
Telephone settings Handset ringer volume You can set the ringer volume or turn the ringer off on each handset. When the ringer is off, Ringer off and appears on the handset. 1. Press MENU when the handset is not in use. Ringers to scroll to Ringers, then press SELECT. -
Page 15: Set Date And Time
Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. -
Page 16: Handset Lcd Language
Telephone settings Handset LCD language You can select a language (English, French or Spanish) to be used in all handset screen displays. 1. Press MENU when the handset is not in use. Settings to scroll to Settings, then press SELECT. 2. -
Page 17: Voicemail Number
Telephone settings Voicemail number If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1 on each handset for easy access. When you want to retrieve voicemail messages, press and hold 1 on the handset. -
Page 18: Clear Voicemail Indicators
Telephone settings Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider, New voicemail and display on the handsets when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handsets turn off automatically. -
Page 19: Home Area Code
Telephone settings Home area code If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log. -
Page 20: Auto Answer
Telephone settings Auto answer The auto answer feature is preset to off. You can turn this feature on or off for each handset. If you turn the auto answer feature on, the handset automatically answers an incoming call whenever you pick up the handset from the telephone base or a charger. -
Page 21: Telephone Operation
Telephone operation Make a call on the handset . 1. Press 2. When you hear a dial tone, dial the number. • The screen shows the elapsed time as you talk (in hours, minutes and seconds). • While entering numbers on the handset, press and hold PAUSE to insert a dialing pause (a P appears). -
Page 22: Handset Speakerphone
Telephone operation Handset speakerphone When the handset is on a call, press to switch between the handset speakerphone and the handset earpiece. When the speakerphone is active, the handset displays Speaker. Volume control • During a call, press /VOLUME or /VOLUME. •... -
Page 23: Check Voicemail
To set your voicemail number, see Voicemail number on page 13. Website www.vtechcanada Use this feature to view the VTech website address. ANS ON 1. Press MENU when the handset is not in use. to scroll to Web address, then press SELECT. -
Page 24: Temporary Ringer Silencing
Telephone operation Temporary ringer silencing When the telephone is ringing, you can temporarily silence the ringer of the handset or the telephone base without disconnecting the call. The next call rings normally at the preset volume. To silence the handset ringer: •... -
Page 25: Chain Dialing
Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call using a handset. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list. -
Page 26: Transfer A Call
Telephone operation Transfer a call While on an outside call, you can transfer the call from one system device to another. This feature is only applicable to models with more than one handset. 1. During a call, press MENU. Transfer to scroll to Transfer, then press SELECT. -
Page 27: Multiple Handset Use
Multiple handset use Join a call in progress Another handset can join you on an outside call. The call continues until all parties hang up. You can share an outside call with up to two devices at the same time. You can buy additional expansion handsets (LS6105/LS6105-13/LS6105-15/ LS6105-16/LS6105-17) for this telephone base. -
Page 28: Answer An Incoming Call During An Intercom Call
Multiple handset use Answer an incoming call during an intercom call If you receive an incoming call during an intercom call, you will hear an alert tone. • To answer the call, press . The intercom call ends automatically. • To end the intercom call without answering the outside call, press OFF. The intercom call ends and the telephone continues to ring. -
Page 29: Directory
Directory About the directory The directory stores up to 50 entries with up to 30 digits for each Directory empty phone number and 15 characters for each name. • Directory entries are shared by all handsets. ANS ON Any modifications made on one handset apply to all. •... -
Page 30: Add A Directory Entry
Directory Add a directory entry 1. Press MENU when the handset is not in use. Directory to scroll to Directory, then press SELECT. 2. Press 3. Press SELECT to choose Add contact. ANS ON 4. When Enter number displays, use the dialing keys to enter a number (up to 30 digits). - Page 31 Directory Add a directory entry -OR- 1. Use the dialing keys to enter a number (up to 30 digits) when the phone is not in use. Press SELECT. The handset displays 800-267-7377 Enter number. ANS ON • Press to move the cursor to the left or right. 10:01 8/20 •...
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Page 32: Review Directory Entries
Directory Review directory entries Directory entries appear alphabetically. 1. Press on the handset when the phone is not in use. The screen displays the first entry in the directory. 2. Press on the handset to browse through the directory. -OR- 1. -
Page 33: Edit A Directory Entry
Directory Edit a directory entry 1. Search for the desired entry in the directory (see Review Edit number directory entries or Alphabetical search on page 28). 800-267-7377_ 2. When the desired entry displays, press SELECT. The ANS ON handset displays Edit number. 3. -
Page 34: Speed Dial
Directory Speed dial You can copy nine of your directory entries to the speed dial locations (0 and 2-9) so that you can dial these numbers more quickly. The speed dial entries are shared by all system devices. Changes made to the speed dial entries on one handset apply to all devices. -
Page 35: Dial A Speed Dial Entry
Directory Dial a speed dial entry • When the phone is not in use, press and hold a dialing key (0 or 2-9) to dial the number stored in the corresponding location. When the speed dial location is empty, the handset shows the speed dial list. See Assign a speed dial entry on page 30 to add a new entry. -
Page 36: Caller Id
Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. -
Page 37: Caller Id Log
Caller ID Caller ID log If you subscribe to caller ID service provided by your telephone service provider, information about each caller will appear after the first or second ring. If you answer a call before the caller’s information appears, it will not be saved in the caller ID log. •... -
Page 38: Missed Call Indicator
Caller ID Missed call indicator When there are calls that have not been reviewed in the 6 missed calls caller ID log, the screens display XX missed calls. When you have reviewed all the missed calls, the missed call indicator ANS ON goes away. -
Page 39: View Dialing Options
Caller ID View dialing options Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log and store the new number to the directory. -
Page 40: Dial A Caller Id Log Entry
Caller ID Dial a caller ID log entry 1. Search for the desired caller ID log entry (see Review the caller ID log on page 34). 2. When the desired entry displays, press on the handset to dial. Save a caller ID log entry to the directory 1. -
Page 41: Delete Caller Id Log Entries
Caller ID Delete caller ID log entries To delete one entry: 1. Search for the desired caller ID log entry (see Review the caller ID log on page 34). 2. Press DELETE on the handset to delete the displayed entry. To delete all entries: 1. -
Page 42: Answering System Settings
Answering system settings Answering system Use the answering system menu of a cordless handset to Answering sys turn on or off the answering system, message alert tone or call screening, set up the announcement message, or ANS ON change the language of voice prompts, the number of rings, remote access code or message recording time. -
Page 43: Record Your Own Announcement
Answering system settings Record your own announcement You can record an announcement up to 90 seconds, but any announcement shorter than two seconds will not be recorded. 1. Press MENU when the phone is not in use. Annoucement to scroll to Answering sys, then press SELECT. 2. -
Page 44: Answer On/Off
Answering system settings Answer on/off The answering system must be turned on to answer and record messages. When the answering system is turned on, the /ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handset. To turn on or off at the telephone base: •... -
Page 45: Number Of Rings
Answering system settings Number of rings You can choose two, three, four, five or six rings; or toll saver. With toll saver selected, the answering system answers after two rings if you have new messages, or after four rings when there are no new messages. This enables you to check for new messages and avoid paying long distance charges when calling from out of your local area. -
Page 46: Message Alert Tone
Answering system settings Message alert tone When the message alert tone is set to on, and there is at least one new message, the telephone base beeps every 10 seconds. The message alert tone is preset to off. There is no audible alert at the handset. 1. -
Page 47: Answering System Operation
Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left with your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. -
Page 48: Message Capacity
Answering system operation Message capacity The answering system can record and store up to 99 messages. Each message can be up to three minutes in length, depending on the recording time set (see page 42). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. -
Page 49: Call Screening
Answering system operation Call screening To screen a call at the telephone base: If the answering system and call screening are turned on, the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system. Options while a message is being recorded: •... -
Page 50: Message Playback
Answering system operation Message playback On the telephone base, when playback begins, the total number of old or new messages is announced, and the message window displays the message number currently playing. On a handset, when playback begins, the total number of new and old messages is announced, and it displays the number of old and new messages. -
Page 51: Delete All Old Messages
Answering system operation Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages at the telephone base: 1. Press X/DELETE when the phone in not in use. You hear, Del all old “To delete all old messages, press X/DELETE again.”... -
Page 52: Message Window Displays
Answering system operation Message window displays Window display Description No messages. The total number of old messages and memos recorded. 1-99 The message number currently playing. The total number of new messages recorded, or the current (flashing) 0-99 message number during new message playback. The clock needs to be set. -
Page 53: Remote Access
Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 41 to change it. 1. Dial your telephone number from any touch-tone telephone. 2. -
Page 54: Appendix
Appendix Expand your telephone system You can add new handsets (LS6105, purchased separately) to your LS6185 telephone base. Your telephone base supports a maximum of five handsets. For more details, refer to the user’s manual that comes with your LS6105 new... -
Page 55: Keystroke Table
Appendix Keystroke Table You can use the dialing keys to perform text editing (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press the key repeatedly until the desired character appears. -
Page 56: Screen Messages
Appendix Screen messages There are no caller ID log entries. Call log empty The handset is calling another handset (for intercom calls). Calling HS X The handset is transferring an outside call to another handset. A directory entry is deleted. Contact deleted There are no directory entries. - Page 57 Appendix Screen messages The handset is on a call. Phone The battery is very low. The handset should be charged. Put in charger The quiet mode is turned off. Quiet mode off The telephone system is in quiet mode. Quiet mode on The system recording time is full.
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Page 58: Handset And Telephone Base
Appendix Handset and telephone base indicators Telephone base lights ANS ON/OFF On when the answering system is turned on. IN USE On when the telephone line is in use. CHARGE On when the handset is charging in the telephone base. Handset icons The battery icon flashes when the battery is low and needs charging. -
Page 59: Troubleshooting
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechcanada.com or dial 1 (800) 267-7377. My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. •... - Page 60 Appendix Troubleshooting I cannot dial out. • Try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.
- Page 61 Appendix Troubleshooting Out of range or no pwr at base appears on my cordless handset. • Ensure you plug the telephone base in properly and the power is on. • Place the cordless handset closer to the telephone base for synchronization. •...
- Page 62 Appendix Troubleshooting • If you plug your phone in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.
- Page 63 Appendix Troubleshooting • Remove and install the battery again. Place the cordless handset in the telephone base or handset charger. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.
- Page 64 Appendix Troubleshooting My telephone does not receive caller ID when on a call. • Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID feature works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.
- Page 65 Appendix Troubleshooting The telephone does not respond to remote commands. • Make sure you enter your remote access code correctly (page 49). • Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.
- Page 66 Appendix Troubleshooting I cannot retrieve voicemail messages. • Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently. If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.
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Page 67: Important Safety Instructions
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. - Page 68 Appendix Important safety instructions Battery • CAUTION: Use Only Supplied Battery. • Do not dispose of the batteries in a fire. Check with local waste management codes for special disposal instructions. • Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin.
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Page 69: Operating Range
Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. -
Page 70: The Rbrc ® Seal
VTech product service centers. Please call ® 1 (800) 8 BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ® RBRC... -
Page 71: Fcc, Acta And Ic Regulations
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. - Page 72 Appendix FCC, ACTA and IC regulations If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible.
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Page 73: Limited Warranty
Consumer for Products purchased and used in the United States of America and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)? During the limited warranty period, VTech’s authorized service representative will repair or replace at... - Page 74 Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product.
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Page 75: Technical Specifications
Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency 1921.536-1928.448 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to the environmental conditions at the time of use. Power requirements Handset: 2.4V 400mAh, Ni-MH battery pack Telephone base: 6V DC @ 450mA Memory... -
Page 76: Index
Index Add a directory entry 26–27 Handset battery charging 4 Alphabetical search 28 Handset battery installation 3 Announcement 38–39 Handset layout 6–7 Answer a call 17 Handset locator 18 Answering system 38–49 Handset speakerphone 18 Answer on/off 40 Home area code 15 Auto answer 16 Important safety instructions 63–64 Base layout 8... - Page 77 Index Quiet mode 16 Redial 19 Remote access 49 Remote access code 41 Review directory entries 28 Review the caller ID log 34 Ringer tone 10 Ringer volume 10 Safety instructions 63–64 Save a caller ID log entry 36 Save a directory entry 26–27 Screen messages 37, 52–53 Settings 9–16, 38–42 Share a call 23...
- Page 78 And your life. VTech Technologies Canada Ltd. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice. © 2014 VTech Technologies Canada Ltd. All rights reserved. 09/14. LS6185-X_CA_WEBCIB_V5.0...