Axis Q6042-S PTZ User Manual page 61

AXIS Q6042-S PTZ Dome Network Camera
Troubleshooting
Storage and disk management problems
Storage disruption
Video cannot be recorded
SD card cannot be mounted
Media converter switch
Media converter switch
freezes after hotswapping
A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other
read or write problems occur. To identify the source of the problem, check the System Log under
System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to
re-mount the storage device.
For information on how to set up a storage disruption alarm, see Events on page 38.
Check that the SD card is not write protected (that is, read only).
Reformat the SD card and then click Mount.
NOTICE TICE
NO NO TICE
Formatting the card will remove all content, including all recordings, from the SD card.
The media converter switch does not support hotswapping. Disconnect power from the switch
before swapping cameras. Restart the switch after a failed attempt to hotswap.