Axis Q6042-S PTZ User Manual

Axis Q6042-S PTZ User Manual

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AXIS Q6042-S PTZ Dome Network Camera
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Summary of Contents for Axis Q6042-S PTZ

  • Page 1 AXIS Q6042-S PTZ Dome Network Camera User Manual...
  • Page 2 Every care has been taken in the preparation of this document. Please provide reasonable protection against harmful interference when the inform your local Axis office of any inaccuracies or o missions. Axis equipment is operated in a commercial environment. This equipment...
  • Page 3: Hazard Levels

    AXIS Q6042-S PTZ Dome Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
  • Page 4 AXIS Q6042-S PTZ Dome Network Camera Hardware Overview Hardware Overview NOTICE TICE TICE Make sure the dome is attached in operation mode, otherwise focus may be affected. 10 11 12 Pressure relief valve Mounting hole for sunshield (3x) Multiconnector Hook for safety wire...
  • Page 5: Connectors And Buttons

    Resetting the product to factory default settings. See page 58. • Connecting to an AXIS Video Hosting System service. See page 50. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...
  • Page 6: Media Converter Switch Connectors

    AXIS Q6042-S PTZ Dome Network Camera Hardware Overview Amber Steady during startup. Flashes during firmware upgrade. Amber/Red Flashes amber/red if network connection is unavailable or lost. Flashes red for firmware upgrade failure. Media Converter Switch Power connector (DC input) Power connector (DC output)
  • Page 7: Network Connector Dip Switches

    AXIS Q6042-S PTZ Dome Network Camera Hardware Overview Power connector (DC input) - 2-pin terminal block for power input. Power connector (DC output) - Two 2-pin terminal block for power output (pin 4 is not used). Network connector RJ45 (external) - Two RJ45 connectors (10/100Base-T) for network connectivity.
  • Page 8: Media Converter Switch Led Indicators

    AXIS Q6042-S PTZ Dome Network Camera Hardware Overview Dip switch position Description Remove VLAN tags from forwarded multicast packages. Use this setting when connecting to the Default (middle) network, directly or through a router or network switch. Left Block multicast packages that have a VLAN tag. Use this setting when connecting to a device that is not intended for multicast viewing.
  • Page 9: Access From A Browser

    Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the pr oduct. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the p roduct.
  • Page 10: Set The Root Password

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
  • Page 11: Axis Media Control Viewer Toolbar

    2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 16 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 12 AXIS Q6042-S PTZ Dome Network Camera Access the Product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer. Click the Center mode button and click in the image to center the camera view on that position.
  • Page 13: How To Stream H.264

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.
  • Page 14: Alternative Methods Of Accessing The Video Stream

    AXIS Q6042-S PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 15 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
  • Page 16: Basic Setup

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...
  • Page 17: Set Up Video Streams

    Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
  • Page 18: Stream Profiles

    The GOP length is the number of frames between two consecutive I-frames. Increasing the GOP length may save considerably on bandwidth requirements in some cases, but may also have an adverse affect on image quality. The Axis product supports the following H.264 profile(s): •...
  • Page 19: Camera Settings

    To change this setting go to Setup > Video > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.
  • Page 20: Image Settings

    AXIS Q6042-S PTZ Dome Network Camera Video Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto setting can be used. For particular requirement, select a predefined area.
  • Page 21: Displaying The Pan Position As A Text Overlay

    For more information about privacy masks, see Privacy Mask on page 25. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the maximum image resolution.
  • Page 22: Use Overlay Text In An Action Rule

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List, Video > Privacy Mask, shows all the masks that are currently configured in the Axis product and indicates if they are enabled.
  • Page 23: Default Viewer For Browsers

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 24: User Defined Links

    Defining the link as a web link will open the link in a new window. Output Buttons External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page. Note To enable this setting at least one I/O port must be configured as an output port.
  • Page 25: Preset Positions

    AXIS Q6042-S PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...
  • Page 26: Exclude Areas

    Autotracking The Axis product can detect movement in the field of view, for example a moving vehicle or person. If autotracking is enabled, the Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with the most movement will be followed.
  • Page 27: Guard Tour

    The enabled guard tour will keep running after the user has logged off or closed the browser. The guard tour capability in this Axis product also includes tour recording. Tour recording is described in Tour Recording on page 31.
  • Page 28: Tour Recording

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.
  • Page 29 AXIS Q6042-S PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed. When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e.
  • Page 30: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 38). The event will immediately be placed first in the queue except when an administrator is in control.
  • Page 31: Shock Detection

    Motion Detection Parameters on page 34. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 38.
  • Page 32 AXIS Q6042-S PTZ Dome Network Camera Detectors Parameter Object Size History Sensitivity Description Object size relative to window Object memory length. Difference in luminance size. between background and object. Only very large objects trigger An object that appears in Ordinary colored objects on High level (100%) motion detection.
  • Page 33: Application Licenses

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 34 AXIS Q6042-S PTZ Dome Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.
  • Page 35: Convert Event Types To Action Rules

    Convert Event Types to Action Rules If the Axis product is upgraded to firmware version 5.40 or later, it is recommended to convert Event Types to Action Rules. The legacy user Event Types in the camera will continue to work but will not be visible in the user interface of the camera. The Event Types need to be converted to Action rules to become visible in the user interface.
  • Page 36 This can for example be used to send notifications. Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 34. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 34.
  • Page 37: Add Recipients

    Events Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to record to the storage device.
  • Page 38: Recipient Types

    Secure (HTTPS). Send Notification Specify login information for the HTTPS server and validate Send Video Clip the server’s certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings. Network Share Send Images A network share can also be used as a storage device for recorded video.
  • Page 39: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 47.
  • Page 40: Find Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.
  • Page 41: Export Video Clip

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 54. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
  • Page 42 Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.
  • Page 43 IP address filtering is enabled on the System Options > Security > IP Address Filter p age. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 44 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.
  • Page 45: Date And Time

    PKCS#12 format. The Axis product is shipped with several preinstalled CA certificates. If required, additional CA certificates can be installed: 1.
  • Page 46: Basic Tcp/Ip Settings

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 47: Advanced Tcp/Ip Settings

    AVHS service. Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation.
  • Page 48 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 49 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 50 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
  • Page 51 To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 52: Network Share

    6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.
  • Page 53: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.
  • Page 54 58. File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the...
  • Page 55: Plain Config

    System Options Plain Config Plain Config is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from this page. To open Plain Config, go to System Options > Advanced > Plain Config. Axis Support does not provide assistance.
  • Page 56 AXIS Q6042-S PTZ Dome Network Camera Multi-Connector Cable Multi-Connector Cable Note The supplied multi-connector cable is required in order to maintain the camera’s NEMA/IP rating. The multi-connector cable is connected to the camera’s multi-connector, see Hardware Overview on page 7 .
  • Page 57 AXIS Q6042-S PTZ Dome Network Camera Multi-Connector Cable Ethernet – receiving 3 – green/white 4 – green Ethernet – receiving Ethernet – transmitting 5 – orange/white 6 – orange Ethernet – transmitting 8 – black 0 V DC 0 V DC (-) 1, 9 –...
  • Page 58: Check The Firmware

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
  • Page 59: Symptoms, Possible Causes And Remedial Actions

    Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the This means that if the same default static IP address is also used by another device, there may same subnet.
  • Page 60 Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications on page 65. Product does not start up...
  • Page 61 AXIS Q6042-S PTZ Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options >...
  • Page 62 AXIS Q6042-S PTZ Dome Network Camera Technical Specifications Technical Specifications Item Specifications Function/group Camera Models AXIS Q6042-S 60 Hz AXIS Q6042-S 50 Hz Image sensor ¼” Progressive Scan CCD Lens f 3.3–119.0 mm F1.4–4.2 Autofocus Automatic day/night Horizontal angle of view: 57.2°–1.7°...
  • Page 63 512 MB RAM, 128 MB Flash Battery backed-up real-time clock Power 60 W powered through AXIS T8605 Media Converter Switch, see page 67 Connectors IP66-rated multi-connector for DC power, Ethernet 10BASE-T/100BASE-TX, input and output, including 7 m (23 ft) cable...
  • Page 64: Media Converter Switch

    Specifications Function/group Included AXIS T8605 Media Converter Switch, IP66–rated multi-connector cable, Installation accessories Guide, Windows decoder 1-user license Video AXIS Camera Companion, AXIS Camera Station, Video management software from Axis’ management Application Development Partners software Power supply Optional accessories Wall bracket...
  • Page 65: External Connectors

    AXIS Q6042-S PTZ Dome Network Camera Technical Specifications Function Notes Specifications 1, 2 DC output 12 V DC Power out to camera 12.0-13.2 V DC, min 70 W 0 V DC 0 V DC (-) Network connector Two 2-pin Ethernet terminal blocks.
  • Page 66: Performance Considerations

    Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. View other Marine Electronics & Navigation made by AXIS Communications on our website.

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