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www.philips.com/welcome
EN User manual
Customer care and warranty
Troubleshooting & FAQs
1
29
35
284E5

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Summary of Contents for Philips 284E5

  • Page 1 284E5 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    4.1 Resolution & Preset Modes....21 5. Power Management ......22 6. Regulatory Information ......23 7. Customer care and warranty ...29 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........29 7.2 Customer Care & Warranty ....31 8. Troubleshooting & FAQs ....35 8.1 Troubleshooting ...........35 8.2 SmartControl Lite FAQs ......36...
  • Page 3: Important

    1. Important Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor. Take time...
  • Page 4: Notational Descriptions

    1. Important Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions Humidity: 20-80% RH The following subsections describe notational IMPORTANT: Always activate a moving conventions used in this document. screen saver program when you leave your monitor unattended. Always activate Notes, Cautions and Warnings a periodic screen refresh application Throughout this guide, blocks of text may be if your monitor will display unchanging...
  • Page 5: Disposal Of Product And Packing

    1. Important From the planning, design and production 1.3 Disposal of product and packing stages, Philips emphasizes the important of material making products that can easily be recycled. At Philips, end-of-life management primarily entails Waste Electrical and Electronic Equipment- participation in national take-back initiatives...
  • Page 6: Setting Up The Monitor

    Monitor drivers 保留备用 SmartControl software Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. (2) Use your fingers to tighten the screw...
  • Page 7 2. Setting up the monitor Connecting to your PC 284E5QHSD: 284E5QSD,284E5QSW: AC/DC power input VGA input DVI-D input AC/DC power input Kensington anti-theft lock VGA input HDMI input HDMI or MHL input HDMI audio output 284E5QHAD: Kensington anti-theft lock Connect to PC 1.
  • Page 8: Operating The Monitor

    2. Setting up the monitor 284E5QHAD: 2.2 Operating the monitor 284E Front view product description 284E5QSD,284E5QSW,284E5QHSD: 284E Switch monitor’s power ON and OFF. Access the OSD menu. Switch monitor’s power ON and Confirm the OSD adjustment. OFF. Return to previous OSD level. Access the OSD menu.
  • Page 9 What is On-Screen Display (OSD)? the On-Screen Display. You can use this as a On-Screen Display (OSD) is a feature in all Philips reference when you want to work your way LCD monitors. It allows an end user to adjust around the different adjustments later on.
  • Page 10 2. Setting up the monitor Resolution notification This monitor is designed for optimal performance at its native resolution, 1920×1080@60Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920×1080@60Hz for best results. Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.
  • Page 11: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor 4. Lose four screws to remove the column. 2.3 Remove the Base Assembly for VESA Mounting Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury. 1.
  • Page 12: Mhl (Mobile High-Definition Link) Introduction

    An optional MHL cable allows you to simply connect your MHL capable mobile device to Note this large Philips MHL display, and watch your HD videos come to life with full digital sound. The port marked [MHL-HDMI] is the Now not only you can enjoy your mobile...
  • Page 13: Image Optimization

    OK button to confirm selection and close the or watching a video, Philips SmartImage Lite SmartImage Lite OSD. delivers great optimized monitor performance. There are three modes to be selected: Standard, Why do I need it? Internet, Game.
  • Page 14: Smartcontrast

    You can adjust more options without 3.3 Philips SmartControl Lite wizard by Standard pane. The new SmartControl Lite software by Philips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user...
  • Page 15 3. Image Optimization Start with Standard pane: Adjust menu: Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution. You can follow the instruction and do the adjustment. Cancel prompts user if you want to cancel installation.
  • Page 16 3. Image Optimization Color menu: Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibration, and SmartImage Lite (Please refer to SmartImage Lite section). You can follow the instruction and do the adjustment. Refer to below table for sub-menu item base on your input.
  • Page 17 3. Image Optimization First color Calibration Screen: Previous button is disabled until the second color screen. Next goes to the succeeding target (6-targets). Displays current preference settings. Final next goes File>Presets pane. A checked box enables the feature. The Cancel closes the UI and returns to the check box is a toggle.
  • Page 18 3. Image Optimization Options>Input - Will only be active when Help>User Manual - Will only be active when selecting Input from the drop-down Options selecting User Manual from the drop-down menu. On a non-supported display capable of Help menu. On a non-supported display DDC/CI, only the Help and Options tabs are capable of DDC/CI, only the Help and Options available.
  • Page 19 3. Image Optimization Context Sensitive menu Technical Support - displays the tech support page. The Context Sensitive menu is Enabled by default. If Enable Context Menu has been Check for Update - takes the user to PDI checked in the Options>Preferences pane, then Landing and checks the user’s version the menu will be visible.
  • Page 20: Technical Specifications

    4. Technical Specifications Picture/Display Monitor Panel Type TFT(AMVA) Backlight Panel Size 28" W (71.1cm) Aspect Ratio 16:9 Pixel Pitch 0.32 x 0.32 mm Brightness 300 cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 3000:1 Response Time (typ.) 6.5ms SmartResponse 4ms(GtG) Optimum Resolution 1920x1080 @ 60Hz Viewing Angle 176°...
  • Page 21 284E5QSD,284E5QSW: Power On Mode 31.5W(typ.), 33.7W(max.) Sleep (typ.) 0.5W Off (typ.) 0.3W Power LED indicator On mode: White, Standby/Sleep mode: White (blinking) Power Supply External, 100-240VAC, 50-60Hz 284E5QHAD: Power On Mode 32.65W(typ.), 51.61W(max.) Sleep (typ.) 0.5W Off (typ.) 0.3W Power LED indicator On mode: White, Standby/Sleep mode: White (blinking) Power Supply External, 100-240VAC, 50-60Hz...
  • Page 22 Finish Glossy/Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.
  • Page 23: Resolution & Preset Modes

    4.1 Resolution & Preset Modes Maximum Resolution 1920x1080@60Hz (analog input) 1920x1080@60Hz (digital input) Recommended Resolution 1920x1080@60Hz (digital input) H. freq (kHz) Resolution V. freq (Hz) 31.47 720x400 70.09 31.47 640x480 59.94 35.00 640x480 66.67 37.86 640x480 72.81 37.50 640x480 75.00 37.88 800x600 60.32...
  • Page 24: Power Management

    5. Power Management Color temperature: 6500k with full white 5. Power Management pattern If you have VESA DPM compliance display card Note or software installed in your PC, the monitor This data is subject to change without notice. can automatically reduce its power consumption when not in use.
  • Page 25: Regulatory Information

    Both product and product packaging is electronic equipment have been adhered to prepared for recycling in order to make Philips monitors safe to use The brand owner offers take-back options throughout its life cycle. Corporate Social Responsibility...
  • Page 26 6. Regulatory Infomation EPEAT CE Declaration of Conformity (www.epeat.net) This product is in conformity with the following standards The EPEAT (Electronic EN60950-1:2006+A11:2009+A1: Product Environmental 2010+A12:2011 (Safety requirement of Assessment Tool) program Information Technology Equipment). evaluates computer desktops, laptops, and monitors based on 51 EN55022:2010(Radio Disturbance environmental criteria developed through requirement of Information Technology...
  • Page 27 6. Regulatory Infomation Energy Star Declaration Changes or modifications not expressly approved by the party responsible for (www.energystar.gov) compliance could void the user's authority ® As an ENERGY STAR Partner, we to operate the equipment. have determined that this product ®...
  • Page 28 6. Regulatory Infomation Cependant, rien ne peut garantir l'absence EN 55022 Compliance (Czech Republic Only) d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de Polish Center for Testing and Certification...
  • Page 29 6. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 30 6. Regulatory Infomation China RoHS EU Energy Label The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products including CRT and Monitor which are produced and sold for China market have to meet China RoHS request.
  • Page 31: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 32 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 33: Customer Care & Warranty

    7.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 34 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 35 Macau Technology Macau: Sat. 9:00am-1:00pm Ltd. Tel: (853)-0800-987 REDINGTON Tel: 1 800 425 6396 India Mon.~Fri. 9:00am-5:30pm INDIA LTD SMS: PHILIPS to 56677 +62-21-4080-9086 PT. CORMIC (Customer Hotline) Mon.~Thu. 08:30-12:00; 13:00-17:30 Indonesia SERVISINDO +62-8888-01-9086 Fri. 08:30-11:30; 13:00-17:30 PERKASA (Customer Hotline)
  • Page 36 7. Customer care and warranty Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00 Axis Computer Thailand (662) 934-5498 Mon.~Fri. 08:30am~05:30pm System Co., Ltd. Technostar Turkmenistan +(99312) 460733, 460957 Mon.~Fri. 09:00 - 18:00 Service Centre Soniko Plus Uzbekistan Private Enterprise +99871 2784650 Mon.~Fri.
  • Page 37: Troubleshooting & Faqs

    Do not perform any troubleshooting steps Philips customer service representative. Disconnect the monitor from mains power source immediately for safety Common Problems Contact with Philips customer service No Picture (Power LED not lit) representative immediately. Make sure the power cord is plugged into Imaging Problems the power outlet and into the back of the monitor.
  • Page 38: Smartcontrol Lite Faqs

    LED Setup in OSD main Controls. Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer Adjust the contrast and brightness on Information Centers list and contact Philips On-Screen Display. customer service representative. An "after-image", "burn-in" or "ghost image"...
  • Page 39: General Faqs

    60Hz, In case of any Function. What can I do? disturbance on screen, you can set it Ans.: Philips Service center has a right to ask for up to 75Hz to see if that removes the legitimate identification and authorization, disturbance.
  • Page 40 When handling the monitor, PC, workstation or Mac? make sure that there is no pressure or Ans.: Yes. All Philips LCD monitors are fully force applied to the panel surface side. compatible with standard PCs, Macs This may affect your warranty conditions.
  • Page 41: Mhl Faqs

    8. Troubleshooting & FAQs Always activate a moving screen saver then you will see a notification message on the display. Once the mobile device wakes program when you leave your monitor up, the monitor’s display will wake and unattended. show the images. You may need to make Always activate a periodic screen refresh sure that the correct input is selected if in application if your LCD monitor will...
  • Page 42 © 2013 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: M5284E1T...

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