Philips 247E3LSU/00 User Manual

Philips led monitor 247e3lsu e-line 23.6"/59.9 cm with smartimage lite

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www.philips.com/welcome
EN User manual
Customer care and warranty
Troubleshooting & FAQs
1
30
35
247E3L

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Summary of Contents for Philips 247E3LSU/00

  • Page 1 EN User manual Customer care and warranty Troubleshooting & FAQs 247E3L...
  • Page 2: Table Of Contents

    5. Technical Specifications ...19 5.1 Resolution & Preset Modes...22 6. Power Management ...23 7. Regulatory Information ...24 8. Customer care and warranty ...30 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy ...30 8.2 Customer Care & Warranty ..32 9. Troubleshooting & FAQs ...35 9.1 Troubleshooting ...35 9.2 SmartControl Lite FAQs ..36...
  • Page 3: Important

    1. Important 1. Important This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor. The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer’s name and model and production number of the product. 1.1 Safety precautions and mainte- nance Warnings Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards. Read and follow these instructions when connecting and using your computer monitor.
  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F • Humidity: 20-80% RH • IMPORTANT: Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your screen. "Burn-in", "after-imaging", or "ghost imag- ing" is a well-known phenomenon in LCD panel technology. In most cases, the “burned in” or “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off. Warning Severe” burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty. Service • The casing cover should be opened only by qualified service personnel. • If there is any need for any document for repair or integration, please contact with your local service center. (please refer to the chapter of "Consumer Information Center")
  • Page 5: Disposal Of Product And Packing Material

    You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product. Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of. All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials. Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative. Recycling Information for Customers Your display is manufactured with high quality materials and components which can be recycled and reused. To learn more about our recycling program please visit www.philips.com/about/sustainability/ recycling.
  • Page 6: Setting Up The Monitor

    2. Setting up the monitor 2.1 Installation Package contents Install base stand 1. Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen. Register your product and get support at 247E3 www.philips.com/welcome Quick Start 2. Hold the base stand with both hands and firmly insert the base stand into the base column. (1) G ently attach the base to the base (2) U se your fingers to tighten the screw DVI (optional) Audio cable (247E3LH) column until the latch locks the base.
  • Page 7 2. Setting up the monitor Connecting to your PC Model 247E3L: A C power input V GA input D VI-D input K ensington anti-theft lock Model 247E3LH: A C power input V GA input H DMI input A udio input A udio output K ensington anti-theft lock Model 247E3LPH: A C power input V GA input H DMI input H DMI audio output K ensington anti-theft lock Connect to PC...
  • Page 8: Operating The Monitor

    2. Setting up the monitor 2.2 Operating the monitor Front view product description Model 247E3L: Model 247E3L (1A model): Switch monitor’s power ON and OFF. Access the OSD menu. Return to previous OSD level. Change display format. Adjust the brightness level. Adjust the OSD menu. Change the signal input source. Change display format. SmartImage Lite. There are three modes to be selected: Standard, Internet and Game. Model 247E3LH: Model 247E3LPH: Switch monitor’s power ON and OFF.
  • Page 9 2. Setting up the monitor Description of the On Screen Display What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below: Model 247E3L:         Model 247E3L (for 1A model): ...
  • Page 10: The Osd Menu

    2. Setting up the monitor The OSD Menu Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on. Main menu Sub menu Power Sensor (available for selective models) Input DVI (available for selective models) HDMI 1 (available for selective models) HDMI 2 (available for selective models) Wide Screen, 4:3 Picture Format Picture...
  • Page 11: Remove Base Stand

    2. Setting up the monitor 2.3 Remove Base Stand Remove the Base Stand Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury. 1. Place the monitor face down on a smooth surface, taking care to avoid scratching or damaging the screen. 2. Detach the base stand away from the base column by: (1) U se your fingers to loosen the screw located at the bottom of the base. (2) G ently move up-and-down to release the latch that locks the base and pull the base away from the base column.
  • Page 12: Image Optimization

    3. Image Optimization 3.1 SmartImage Lite What is it? SmartImage Lite provides presets that optimize display for different types of content, dynamically adjusting brightness, contrast, color and sharpness in real time. Whether you're working with text applications, displaying images or watching a video, Philips SmartImage Lite delivers great optimized monitor performance. Why do I need it? You want a monitor that delivers optimized display all your favorite types of content, SmartImage Lite software dynamically adjust brightness, contrast, color and sharpness in real time to enhance your monitor viewing experience.
  • Page 13: Smartcontrast

    you save on energy costs and extend the lifetime of your monitor. How does it work? When you activate SmartContrast, it will analyse the content you are displaying in real time to adjust colors and control backlight intensity. This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games. 3.3 Philips SmartControl Lite The new SmartControl Lite software by Phillips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you through fine- tuning resolution, Color calibration, adjustments, RGB White point adjustment, etc. Equipped with latest technology in core algorithm for fast processing and response, this...
  • Page 14 3. Image Optimization Start with Standard pane: Adjust menu: • Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation.
  • Page 15 3. Image Optimization Color menu: • Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibration, and SmartImage Lite (Please refer to SmartImage Lite section). • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input. • Example for Color Calibration: 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
  • Page 16 3. Image Optimization First color Calibration Screen: • Previous button is disabled until the second color screen. • Next goes to the succeeding target (6-targets). • Final next goes File>Presets pane. • Cancel closes the UI and returns to the plug in page. SmartImage Lite Allows user to change setting for better display setting based on content. When Entertainment is set, SmartContrast and SmartResponse are enabled. Options>Preferences - Will only be active when selecting Preferences from the drop- down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. • Displays current preference settings. • A checked box enables the feature. The check box is a toggle.
  • Page 17 3. Image Optimization menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. All other SmartControl Lite tabs are not available. • Display the Source instruction pane and current input source setting. • On single input displays, this pane will not be visible. Options>Audio - Will only be active when selecting Audio from the drop-down Options menu. On a non-supported display capable of DDC/ CI, only the Help and Options tabs are available. Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. Help>Version - Will only be active when selecting Version from the drop- down Help menu.
  • Page 18 3. Image Optimization Context Sensitive menu The Context Sensitive menu is Enabled by default. If Enable Context Menu has been checked in the Options>Preferences pane, then the menu will be visible. The Context Menu has four entries: • SmartControl Lite - When selected the About Screen is displayed. • Select Preset - Provides a hierarchical menu of saved presets for immediate use. A check mark shows the currently selected preset. Factory Preset can also be called from the drop down menu. • Tune Display - Opens the SmartControl Lite control panel. • SmartImage Lite - Check current settings, Standard, Internet, Game. Task Tray Menu Enabled The task tray menu can be displayed by right- clicking on the SmartControl Lite icon from the...
  • Page 19: Powersensor

    4. PowerSensor 4. PowerSensor™ (Available for model 247E3LPH only) PowerSensor is a unique environmentally friendly technology from Philips which enables user to save up to 80% of power consumption. In line with Philip’s Sense and Simplicity Promise, this user friendly technology works for you right out of the box without any hardware or software installation, and without any user intervention in the default mode. How does it work? • PowerSensor works on principle of transmission and reception of harmless “infrared” signals in order to detect user-presence. • When the user is in front of the monitor the monitor operates normally, at the predetermined settings that the user has set- i.e. Brightness, contrast, color, etc. • Assuming that the monitor was set to 100% of brightness for example, when the user leaves his seat and is no longer in front of the monitor, the monitor automatically reduces the power consumption down to 80%.
  • Page 20 4. PowerSensor • You can return to the default mode at any time (Setting 3). Hot key Power Sensor How to adjust settings If PowerSensor is not operating correctly inside or outside the default range, here’s how to fine-tune detection: • Press the PowerSensor hot key. • You will find the default position ‘3’ on the adjustment bar. • Adjust the PowerSensor detection adjustment to Setting 4 and press OK. • Test the new setup to see if PowerSensor properly detects you in your current position. Note A manually selected PowerSensor mode will remain operational unless and until it is readjusted or the default mode is recalled. If you find that the PowerSensor is excessively sensitive to nearby motion for some reason, please adjust to a lower signal strength. Sensor distance...
  • Page 21: Technical Specifications

    5. Technical Specifications 5. Technical Specifications Picture/Display Monitor Panel Type Backlight Panel Size Aspect Ratio Pixel Pitch Brightness SmartContrast Contrast Ratio (typ.) Response Time (typ.) SmartResponse Optimum Resolution Viewing Angle Picture Enhancement Display Colors Vertical Refresh Rate Horizontal Frequency sRGB Connectivity Signal Input Input Signal Convenience User Convenience OSD Languages Other Convenience Plug & Play Compatibility Stand Tilt 247E3L: Power On Mode (typ.) Energy Consumption (EnergyStar 5.0 test method) Normal Operation (typ.) TFT-LCD LED 23.6" W (59.9 cm)
  • Page 22 5. Technical Specifications Sleep (typ.) Off (typ.) Heat Dissipation* Normal Operation Sleep Power LED indicator Power Supply 247E3LH: Power On Mode (typ.) Energy Consumption (EnergyStar 5.0 test method) Normal Operation (typ.) Sleep (typ.) Off (typ.) Heat Dissipation* Normal Operation Sleep Power LED indicator Power Supply 247E3LPH: Power On Mode (typ.) Energy Consumption (EnergyStar 5.0 test method) Normal Operation (typ.) Sleep (typ.) Off (typ.) Heat Dissipation* Normal Operation Sleep 0.5W 0.5W 0.5W 0.5W AC Input Voltage at AC Input Voltage at 100VAC +/-5VAC, 115VAC +/-5VAC, 50Hz +/-3Hz...
  • Page 23 Environmental ROHS EPEAT Packaging Compliance and standards Regulatory Approvals Cabinet Color Finish Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet. On mode: White, Standby/Sleep mode: White (blinking) Built-in, 100-240VAC, 50/60Hz 579.4 x 442.4 x 238 mm 579.4 x 362.7 x 41.1 mm 4.4 kg 4.03 kg 6.14 kg...
  • Page 24: Resolution & Preset Modes

    5. Technical Specifications 5.1 Resolution & Preset Modes Maximum Resolution 1920x1080@60Hz (analog input) 1920x1080@60Hz (digital input) Recommended Resolution 1920x1080@60Hz (digital input) H. freq (kHz) Resolution 31.47 720x400 31.47 640x480 35.00 640x480 37.86 640x480 37.50 640x480 37.88 800x600 46.88 800x600 48.36 1024x768 60.02 1024x768 63.89 1280x1024 79.98 1280x1024 55.94 1440x900...
  • Page 25: Power Management

    6. Power Management 6. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically. The following table shows the power consumption and signaling of this automatic power saving feature: 247E3L: Power Management Definition VESA Video H-sync V-sync Mode Active 20.85 W (typ.) Sleep Switch Off 247E3LH: Power Management Definition VESA Video H-sync V-sync Mode 20.85 W (typ.) Active Sleep Switch Off...
  • Page 26: Regulatory Information

    7. Regulatory Infomation 7. Regulatory Information Lead-free Product Lead free display promotes environmentally sound recovery and disposal of waste from electrical and electronic equipment. Toxic substances like Lead has been eliminated and compliance with European community’s stringent RoHs directive mandating restrictions on hazardous substances in electrical and electronic equipment have been adhered to in order to make Philips monitors safe to use throughout its life cycle. Congratulations! This display is designed for both you and the planet The display you have just purchased carries the TCO Certified label. This ensures that your display is designed, manufactured and tested according to some of the strictest quality and environmental requirements in the world. This makes for a high performance product, designed with the user in focus that also minimizes the impact on the climate and our natural environment. TCO Certified is a third party verified program, where every product model is tested by an accredited impartial test laboratory.
  • Page 27 7. Regulatory Infomation EPEAT (www.epeat.net) The EPEAT (Electronic Product Environmental Assessment Tool) program evaluates computer desktops, laptops, and monitors based on 51 environmental criteria developed through an extensive stakeholder consensus process supported by US EPA. EPEAT system helps purchasers in the public and private sectors evaluate, compare and select desktop computers, notebooks and monitors based on their environmental attributes. EPEAT also provides a clear and consistent set of performance criteria for the design of products, and provides an opportunity for manufacturers to secure market recognition for efforts to reduce the environmental impact of its products. Benefits of EPEAT Reduce use of primary materials Reduce use of toxic materials Avoid the disposal of hazardous waste EPEAT’S requirement that all registered products meet ENERGY STAR’s energy efficiency specifications,...
  • Page 28 7. Regulatory Infomation Energy Star Declaration (www.energystar.gov) As an ENERGY STAR have determined that this product meets the ENERGY STAR guidelines for energy efficiency. Note We recommend you switch off the monitor when it is not in use for a long time. Federal Communications Commission (FCC) Notice (U.S. Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 29 7. Regulatory Infomation Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes: • Réorienter ou déplacer l’antenne de réception. • Augmenter la distance entre l’équipement et le récepteur. • Brancher l’équipement sur un autre circuit que celui utilisé par le récepteur. • Demander l’aide du marchand ou d’un technicien chevronné en radio/télévision. Toutes modifications n'ayant pas reçu l'approbation des services compétents en matière de conformité est susceptible d'interdire à l'utilisateur l'usage du présent équipement. N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques.
  • Page 30 7. Regulatory Infomation North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: S Ø R G V E D P L AC E R I N G E N F O R , AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE.
  • Page 31 7. Regulatory Infomation China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products including CRT and Monitor which are produced and sold for China market have to meet China RoHS request. 环保使用期限 此标识指期限(十年),电子信息产品中含有 的有毒有害物质或元素在正常使用的条件 下不会发生外泄或突变, 电子信息产品用户 使用该电子信息产品不会对环境造成严重 污染或对其人身、 财产造成严重损害的期 限. 《废弃电器电子产品回收处理管理条例》提示性 说明 为了更好地关爱及保护地球,当用户不再需要此 产品或产品寿命终止时,请遵守国家废弃电器电 子产品回收处理相关法律法规,将其交给当地具 有国家认可的回收处理资质的厂商进行回收处 理。...
  • Page 32: Customer Care And Warranty

    8. Customer care and warranty 8. Customer care and warranty 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 33 Distance between two black dot defects* Total black dot defects of all types TOTAL DOT DEFECTS Total bright or black dot defects of all types Note 1. 1 or 2 adjacent sub pixel defects = 1 dot defect 2. This monitor is ISO9241-307 compliant (ISO9241-307: Ergonomic requirement,analysis and compliance test methods for electronic visual displays) Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects. Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables. ACCEPTABLE LEVEL ACCEPTABLE LEVEL ACCEPTABLE LEVEL >15mm...
  • Page 34: Customer Care & Warranty

    8. Customer care and warranty 8.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region: Country Germany Siemens I&S United Kingdom Invec Scotland Ireland Invec Scotland Spain Eatsa Spain Finland A-novo France A-novo Greece Allman Hellas Italy A-novo...
  • Page 35 8. Customer care and warranty Contact Information for CENTRAL AND EASTERN EUROPE region: Country Call center Belarus Bulgaria Croatia Estonia Latvia Lithuania Romania Serbia & Montenegro Slovenia Ukraine Russia Slovakia Turkey Czech Rep. Hungary Contact Information for LATIN AMERICA region: Country Call center Brazil Vermont Argentina...
  • Page 36 Distributor: Syakar Co. Ltd (warranty buy-out) Distributor: Neat Technology Pte Ltd (Singapore) (warranty buy-out) Consumer care number 1300 360 386 0800 657447 Hong Kong:Tel: +852 2619 9639 Macau:Tel: (853)-0800-987 Tel: 1 800 425 6396 SMS: PHILIPS to 56677 Tel: 62 21 75909053, 75909056, 7511530 080-600-6600 603 7953 3370 (9221) 2737411-16 (65) 6882 3999 0800-231-099 086 0000 888 1-800-567000 +84 8 38248007 Ho Chi Minh City +84 5113.562666 Danang City...
  • Page 37: Troubleshooting & Faqs

    you can do manual adjustments via the OSD menu. Note The Auto Function is not applicable in DVI- Digital mode as it is not necessary. Visible signs of smoke or sparks • Do not perform any troubleshooting steps • Disconnect the monitor from mains power source immediately for safety • Contact with Philips customer service representative immediately. Imaging Problems Image is not centered • Adjust the image position using the “Auto” function in OSD Main Controls. • Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode. Image vibrates on the screen • Check that the signal cable is properly...
  • Page 38: Smartcontrol Lite Faqs

    The "power on" light is too strong and is disturbing • You can adjust “power on” light using the power LED Setup in OSD main Controls. For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative. 9.2 SmartControl Lite FAQs Q1. I change the monitor on a PC to a different one and the SmartControl Lite becomes un-usable, what do I do? Ans.: R estart your PC and see if SmartControl...
  • Page 39: General Faqs

    Please note that the anti-theft deterrence function is provided as a convenient free option. Managing PIN numbers is the sole responsibility of the individual user or the organization who sets it. In case the PIN number is forgotten, Philips service center can re-set it for you at a nominal charge after verification of ownership. Please note that this activity is not covered by standard warranty terms. 9.3 General FAQs Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'? Ans.: R ecommended resolution for this...
  • Page 40 Neutral temperature is white, at 6504K. Q9: Can I connect my LCD monitor to any Ans.: Y es. All Philips LCD monitors are fully Q10: Are Philips LCD monitors Plug-and- Ans.: Y es, the monitors are Plug-and-Play Q11: What is Image Sticking, or Image Burn-in, Ans.: U ninterrupted display of still or static ensuring correct exchange of colors between different device (e.g.
  • Page 41 9. Troubleshooting & FAQs Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content. Warning Severe"burn-in" or "after-image" or "ghost image" symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty. Q12: Why is my Display not showing sharp text, and is displaying jagged characters? Ans.: Y our LCD monitor works best at its native resolution of 1920x1080@60Hz. For best display, please use this resolution.
  • Page 42 2011 © Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifications are subject to change without notice.

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