Call Transfer Using Intercom - AT&T EL51110 User Manual

Telephone operation

Call transfer using intercom

Use the intercom feature to transfer an outside call to another system handset.
During a call, press INT. The outside call is put on hold.
1.
• If you have two handsets, your handset screen shows
CALLING HANDSET X. The other handset rings and its
screen shows HANDSET X IS CALLING.
• If you have more than two handsets, your handset screen
shows INTERCOM TO: Use the dial pad keys to select the
other handset. Your handset screen shows
CALLING HANDSET X. The other handset rings and its
screen shows HANDSET X IS CALLING.
2. To answer the intercom call on the other handset, press
any dial pad key (0-9, , or #),
SPEAKER or INT. The outside call is still on hold and
both handsets now show INTERCOM. You can now have a
private conversation between the system handsets.
NOTES:
• To cancel the transfer and return to the external call before the
intercom call is answered, press
INT on your handset.
• If the other handset is not answered within 100 seconds, is in use, on
a call or is out of range, the calling handset shows UNABLE TO CALL
TRY AGAIN on its screen and automatically returns to the external call.
3. From this intercom call, you have the following options:
• You can let the other handset join you on the outside call in a three-way
conversation. Press and hold INT on the calling handset.
• You can transfer the call. Press
your handset back in the telephone base or charger. Your
handset screen shows CALL TRANSFERRED. The other
handset automatically connects to the outside call.
• You can switch between the outside call (OUTSIDE CALL appears on the
screen) and the intercom call (INTERCOM appears on the screen). Press
INT on your handset to switch.
• The other person can end the intercom call by pressing
by placing the other handset back in the telephone base or charger. The
outside call continues with the original system handset.
PHONE/
FLASH
OFF/ , PHONE/
CLEAR
OFF/
CLEAR
24
PHONE
10:30
INTERCOM TO:
,
INTERCOM
or
FLASH
, or place
OFF/
0:01:30
11/20
PM
CALLING
HANDSET X
CALL
TRANSFERRED
, or
CLEAR