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WorkForce Pro WP-4020 ® Start Here Read these instructions before using your printer. Unpack Caution: Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability. Remove all tape and protective materials, including the foam and plastic inside the printer. Turn on C onnect the power cord to the back of the printer and to an electrical outlet. Caution: Do not connect to your computer yet. Press the power button. *412178800* *412178800* Install ink cartridges O pen the front cover. Unpack the four ink cartridges. S hake each cartridge as shown for about 5 seconds. I nstall each cartridge in the correct slot for its color. Push each cartridge in until it clicks. C lose the front cover. The printer starts priming the ink. This takes about 12 minutes. When the green power light stops flashing, priming is complete.
P ull out the paper cassette. S lide the edge guides outward. ote: If you are loading legal-size paper, extend the cassette as shown. I nsert the paper with the glossy or printable side face down. ote: Make sure the paper is loaded against the front edge guide and not sticking out from the end of the cassette. S lide the edge guides against the paper, but not too tight. Make sure the paper is under the tabs on the edge guides. G ently insert the paper cassette. ote: The paper may slide forward slightly as you insert the cassette. This is normal. E xtend the output tray and raise the paper stopper as shown. (Do not raise the stopper for legal-size paper.) Install software Note: If your computer does not have a CD/DVD drive, you can download the software from the Epson website (see “Epson technical support”). Caution: Be sure to close your other programs, including any screen savers and virus protection software, before beginning this software installation. M ake sure the printer is NOT CONNECTED to your computer. W indows : If you see a Found New Hardware screen, click ® Cancel and disconnect the USB cable. You can’t install your software that way. Insert your product CD.
• If you’re connecting the printer via Wi-Fi Protected Setup Epson icon. • Try connecting to the router or access point with your • Try resetting the router (turn it off and then on), then try to • Press the • If your router or access point doesn’t broadcast its network • When using TCP/IP, make sure your network’s DHCP option • Disable the firewall temporarily to see if that may be Setup is unable to find my printer after connecting it with a USB cable. Make sure it is securely connected as shown: Printing problems P rinting stops when an ink cartridge is expended. If a cartridge is expended, you must replace it to continue printing. Print quality problems • Make sure your paper is loaded printable side down in the • If you notice light or dark bands across your printouts or...
Printer error. Turn the printer off and check for jammed paper. Make sure you remove the protective foam and plastic from inside the printer. Then turn the printer back on. If the error does not clear, contact Epson. Wi-Fi connection error. Press the Wi-Fi button on the printer to clear the error and try again.