Superior Fireplaces VCT4032ZEN Installation And Operation Instructions Manual page 34

Unvented (vent-free) radiant and louvered faced fireplace system with logs and thermostat blower
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OBSERVED PROBLEM
Either the remote or touch pad but-
tons are pressed to start the burner
ignition sequence and there is no
function or response. (Continued
from Page 33).
34
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
6. LED is blinking
7. Igniter cable is not connected
8. Igniter cable pinched or wet
9. Broken Igniter cable.
10. Igniter electrode positioned
wrong.
11. Igniter electrode broken.
12. Control module sounds 2 cycles
of 3 beeps; LCD display may
show ROM ERROR
13. Control module sounds 2 cycles
of 5 beeps; LCD display may
show SUPPORT ERROR
14. Bad reception from remote
15. If LED on touch pad is continu-
ously on, the cable is connected
the wrong way.
16. The control module sounds 2
cycles of 5 beeps. The wiring
assembly from the control valve
is disconnected or broken.
SuperiorFireplaces.us.com
REMEDY
6. This indicates the battery power
is low. Replace the batteries in
the power supply box.
7. Check the igniter connection at
both the control module and the
ODS pilot. Connect if loose.
8. Free igniter cable if pinched by
any metal or tubing. Keep igniter
cable dry.
9. Replace wire harness including
igniter cable.
10. Replace ODS pilot assembly.
11. Replace ODS pilot assembly.
12. Replace control module
13. Ground cable from control valve
wiring harness is not grounding
properly. Reposition spade ter-
minal so that it makes contact
with burner chassis metal or
valve body.
14. Change batteries in remote.
Check reception of signal from
a shorter distance. If still not
working, try changing the chan-
nel in the confi guration menu.
If this does not fi x the problem,
reset the channel (see Page 23
Channel Selection) and follow
the instructions in Pairing on
Page 27. Replace remote and
control module as a fi nal action.
15. Disconnect the touch pad be-
tween the long and short cables,
turn the short cable with the
touch pad over and reconnect.
16. Connect the wiring harness at
the control module. Replace
the valve assembly if all other
cause/remedies fail to correct
his problem.
900719-00B

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