Table of Contents
Advertisement
Sandisk Ultra 16GB
Kingston 32GB
Fujitsu 32GB
3. How do I remove my microSD card from the camera?
a. Never unplug the card while the camera is on. This can damage your card.
Ensure all recording functions such as event triggers are disabled and switch off
your camera before removing the card.
b. Alternatively go to 'SD Card Settings' in the camera's user interface and click
"unmounts" before removing the card.
4. I see the error message "SD card has unexpected error, device
system cannot write file anymore". Can my card still record?
a. No, there's a problem with your card. Typically microSD/SDHC cards have
limited read-write times. After frequent or long-term usage, the file system can
encounter this error. Format your card and try again or contact the card
manufacturer for support. Be aware that formatting your card removes all
existing data, and backup accordingly.
5. My camera stopped recording to my microSD/SDHC card.
a. Go to 'SD Card Settings' in the camera's user interface:
1. Ensure there is enough space on your microSD/SDHC card.
2. Try using "cycle recording" to periodically overwrite old recordings.
b. Alternatively you can try formatting your SD card. Be aware that formatting your
card removes all existing data, and backup accordingly.
6. My camera image is not clear?
a. Additionally try cleaning the lens with cleaning fabric as it may accumulate
dust/fingerprints etc. over time and affect image quality.
7. My door camera is switched on but appears to be off.
a. Since the camera unit is battery powered to enable convenient wire-free
installation, the camera will automatically power down and "standby" when not
in use in order to conserve battery life. The camera will activate automatically
when motion is detected or when you manually check the live feed using the
web UI or the EdiLife app.
64
Advertisement
Table of Contents
