Sharp Aquos Zero2 Notes On Usage
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Sharp Aquos Zero2 Notes On Usage

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Be sure to read this manual before use
SHV47
Notes on Usage
In this manual, the "AQUOS zero2 SHV47" is abbreviated as the "SHV47" or
the "product".
In this manual, "au Nano IC Card 04" is abbreviated as "au IC Card".
For illustrations and descriptions in this manual, refer to "Basic Manual"
available on the au homepage.
January 2020, 1st Edition
Sold by: KDDI CORPORATION,
OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: SHARP CORPORATION

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  • Page 1 Be sure to read this manual before use SHV47 Notes on Usage In this manual, the “AQUOS zero2 SHV47” is abbreviated as the “SHV47” or the “product”. In this manual, “au Nano IC Card 04” is abbreviated as “au IC Card”. For illustrations and descriptions in this manual, refer to “Basic Manual”...

  • Page 2: Using The Product

    Using the Product Before using the product, be sure to read the “Safety Precautions” for proper use. If you think the product may be malfunctioning, first check with the “quick diagnostic” and “trouble diagnostic” from the “Repair and Delivery Support” app.
  • Page 3 • The IMEI information of your cell phone is automatically sent to KDDI CORPORATION for maintenance and monitoring operational status of your cell phone. • If you are using the product overseas, check the relevant laws and regulations of the country/region you visit in advance. •...
  • Page 4 * “The Company” as appears in this manual refers to the following companies: Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by: SHARP CORPORATION ◎ Reproduction of the content of this manual in part or in whole is prohibited.

  • Page 5: Safety Precautions (Observe Strictly)

    Safety Precautions (Observe Strictly) ■ Before using the product, thoroughly read these safety precautions for proper use. After reading, store the precautions in a safe place. ■ These precautions contain information intended to prevent injury to the user and to surrounding people, as well as damage to property, and must be observed at all times.
  • Page 6 ■ Explanation of Prohibited or Enforcement Symbols Indicates that handling Indicates an action that with wet hands is not is not allowed. Wet hands allowed. Prohibited prohibited Indicates that Indicates that instructions specified disassembly is not are compulsory (must Disassembly allowed.
  • Page 7 Do not sprinkle sand, soil or dirt on the equipment or put the equipment directly on it. Also, do not touch the equipment when sand etc. is adhering to your hand. Prohibited May cause fires, burns, injury, electric shock, etc. Refer to the following for details on waterproofness/ dustproofness.
  • Page 8 Do not remove the back cover of the product. May cause fires, burns, injury, etc. Prohibited Do not get the equipment wet with liquids such as water (drinking water, sweat, seawater, pet urine, etc.). May cause fires, burns, injury, electric shock, etc. Wetting with water Refer to the following for details on waterproofness.
  • Page 9 If charging is not completed after the specified charging time, stop charging. May cause fires, burns, injury, etc. because of overcharging. Instruction Be sure to turn off the product and not to charge the battery in locations where flammable gas may be generated and where dust is generated.
  • Page 10 Do not use or store the equipment in locations that are subject to humidity, dust or high temperatures. May cause fires, burns, electric shock, etc. Prohibited Refer to the following for details on waterproofness/ dustproofness. zP. 33 “Notes on Waterproof and Dustproof Properties” If being used by a child, have a guardian teach him/her the proper handling procedures and do not have him/her use it improperly.
  • Page 11 May cause fires, burns, injury, etc. Prohibited Do not apply excessive force on the product such as puncturing it with a sharp object (nail etc.), hitting it with a hard object (hammer etc.) or stepping on it. Prohibited May cause fires, burns, injury, etc.
  • Page 12 Do not allow water or other liquids (drinking water, sweat, seawater, pet urine, etc.), metal, flammable material or other foreign object to enter the au IC Card tray slot on the product. Prohibited Also, do not mistake the slot place and direction of the au IC Card.
  • Page 13 Follow the instructions given by the respective medical institution regarding the use of the product in a hospital. Turn off the product in areas where the use of cell phones is Instruction prohibited. Failure to do so might cause interference with the operation of electronic devices and electronic medical devices because of signals.
  • Page 14 Turn off the product near high-precision electronic devices or devices that use weak electronic signals. May interfere with the operation of electronic devices because of Instruction signals. ※Take particular care with the following devices Hearing aids, implanted cardiac pacemakers, implanted cardioverter-defibrillators, other electronic medical equipment, other equipment controlled by electronic signals, etc.
  • Page 15 If the display is broken and the internal substance then leaks, do not get it on your skin (face, hands, etc.), clothes, etc. May result in damage your eyes or skin. Prohibited If the internal substance comes into contact with your eyes, mouth, skin or clothes, immediately rinse the contacted area with clean water.
  • Page 16 If any trouble on your skin is occurs due to using the product, immediately stop using it and seek medical treatment. Use of the product may cause itching, rashes, eczema, etc. Instruction depending on your constitution or health condition. For details on materials of each part, refer to “Material List” (zP.
  • Page 17 Do not place heavy objects on the cord of the specified charger (sold separately) or apply excessive force on it such as pulling it. Prohibited May cause fires, burns, electric shock, etc. When plugging/unplugging the specified charger (sold separately) into/from the outlet, do not allow metallic straps or other metallic objects to come into contact with the prongs Prohibited of the plug.
  • Page 18 Fully plug the specified charger (sold separately) into the outlet. May cause fires, burns, electric shock, etc. if you do not insert it Instruction securely. Always grasp the body of the adapter when unplugging the power plug from the outlet. Do not apply excessive force on it such as pulling the cord of the specified charger (sold Instruction separately).
  • Page 19 Be careful with the cutting surface not to injure any part of your body such as fingers when handling the au IC Card. May cause injury etc. because the cutting surface may be sharp. Instruction ■ 3.5mm Earphones Adapter (Sample)
  • Page 20 WARNING Do not touch the 3.5mm Earphones Adapter (sample) if you hear thunder. May cause electric shock etc. Prohibited Do not place heavy objects on the 3.5mm Earphones Adapter (sample) or apply excessive force on it such as pulling it. May cause fires, burns, electric shock, etc.
  • Page 21 ■ SIM Eject Tool (Sample) WARNING The tip of the SIM eject tool (sample) is sharp. Do not use it pointing at yourself or others. May hit you or others around you, resulting in injury or loss of Prohibited eyesight.
  • Page 22 ■ Clear Case (Sample) CAUTION Do not pinch your fingers when attaching the product to the clear case (sample). May cause injury etc. Prohibited If any trouble on your skin is occurs, immediately stop using it and seek medical treatment. Use of the product may cause itching, rashes, eczema, etc.

  • Page 23: Material List

    If there is any chance that the distance between the product and a person closest to you may get shorter than 15 cm such as when you cannot freely move around, set the product not Instruction to emit radio wave in advance (by setting Airplane mode, turning the power off, etc.).
  • Page 24 Part Material Surface treatment Earpiece/Speaker mesh Stainless Electrodeposition coating Surrounding area of external PPS resin (With None connection jack (inner side glass) surface) au IC Card tray (Exterior PC resin Coating, Hard section) coating au IC Card tray Aluminum Anodizing Gasket of au IC Card tray Silicon rubber None...

  • Page 25: Handling Precautions

    Handling Precautions These precautions are provided to prevent product faults and to ensure that performance can be fully demonstrated. Thoroughly read these precautions to ensure correct use. ■ Precautions common to the main unit, internal battery, charger, au IC Card, peripheral devices ●...
  • Page 26 ● Do not use the product in extremely hot, cold or humid places. (Use within an ambient temperature range of 5°C to 35°C and humidity range of 35% to 85%.) • Charger • Peripheral devices ● Do not use in places subject to lots of dust or vibration. Doing so might cause a fault.
  • Page 27 ● Do not forcefully press, tap or intentionally subject the display to strong impact. Doing so might cause scratching or damage. ● Do not forcefully press sharp objects or hard objects against keys or display surface. Doing so might cause scratching or damage.
  • Page 28 ● Never use the modified product. Use of a modified device violates the Radio Law and/or the Telecommunications Business Law. You can perform the following operations to confirm the unique authentication and standard marks (including certification/authentication numbers) for the product. On the home screen →...
  • Page 29 ● Do not put a sticker, etc. on the proximity sensor. Doing so may cause the sensor to malfunction and make the display always turned off while making a call or during a call. ● Covering earpiece (receiver)/speaker, mouthpiece (microphone), speaker, sub microphone, air vent port section (decoration of camera section) with stickers or fingers may hinder product performance.
  • Page 30 ● The touch panel is designed to be lightly touched by fingers. Do not apply strong pressure with your fingers or sharp-pointed objects (such as ballpoint pens and pins) on the touch panel. In the following cases, the touch panel may not work even if you touch it.
  • Page 31 ■ Internal battery (The internal battery of the product is a lithium-ion battery.) The internal battery is not fully charged at the time of purchase. Charge the battery before using the product. Also charge the battery after long periods of disuse before using the product.
  • Page 32 ■ Charger ● Do not wrap the power cord of the specified charger (sold separately) around the charger. Also, do not forcibly bend the charger's plug or the connection between the connector and power cord. Do not apply excessive force to it such as placing a heavy object on the cable of it or pulling it. Doing so might cause a fault.
  • Page 33 ■ SIM eject tool (Sample) ● Do not insert the SIM eject tool (sample) into a hole other than the au IC Card tray eject one. Doing so might cause a fault or damage it. ● Do not apply excessive force to the SIM eject tool during use. Doing so might cause a fault or damage it.

  • Page 34: Notes On Waterproof And Dustproof Properties

    ● Be careful about the copyright and portrait right when posting still pictures you shot, etc. on Internet homepages. ■ Back up content on the product ● Please back up important content recorded or downloaded to the product to an outside source. Content recorded to memory on the product sometimes disappears or is altered by unexpected factors, such as static electricity or a fault, or by repair, mishandling, etc.
  • Page 35 *3 IP6X means that the cell phone securely continues to its function of no grit and dust getting inside the main unit even after it has been placed in an apparatus with grit and dust (diameter: 75 μ m or less) and shaken for 8 hours. •...
  • Page 36 ■ Closing the au IC Card tray Insert the au IC Card tray all the way to the product horizontally. • Push the A areas securely and make sure there is no space between the product and the card tray. ■...

  • Page 37: Notes On Using The Product

    Notes on Using the Product • Do not let the product submerged into or get wet with the liquids (seawater, water from a swimming pool, hot water of hot spring, water containing soap, detergent or bath powder, alcohol, soft drink, seasoning, etc.) other than tap water.
  • Page 38 • The product is not designed to resist impact. Do not drop or subject to impact. Also, do not jab the earpiece (receiver)/speaker, mouthpiece (microphone), speaker, etc. with a sharp object. Doing so my cause damage or deformation to/of the product, resulting in impairment of waterproof/ dustproof property.

  • Page 39: Maintaining The Waterproof And Dustproof Properties

    • Do not remove or scratch it. • When closing the au IC Card tray, do not get the rubber seal caught. Also, do not insert sharp objects into gaps around the au IC Card tray or external connection jack section.

  • Page 40: Washing The Product

    • Do not splash water onto the specified charger (sold separately) or optional accessories when using the equipment and do not use it in places where water is regularly used such as a bathroom, shower room, kitchen and lavatory. Doing so may cause fire, burnout, electric shock, a fault, etc. Also, do not take it in a bathroom etc.

  • Page 41: Draining Water

    Draining Water If the product gets wet, make sure to drain water remaining in the external connection jack section, earpiece (receiver) /speaker section, mouthpiece (microphone) section, speaker section, key section, sub microphone section, air vent port section (decoration of camera section), etc. A Wipe off water on the surface of the product carefully with a dry and clean cloth etc.
  • Page 42 B Hold the product securely and shake it approximately 20 times until there is no more water splashing. Make sure of the safety around you and shake the product while holding it securely not to let it drop. Earpiece (Receiver)/speaker section Mouthpiece Speaker...
  • Page 43 Air vent port section (Decoration of camera section) C Wipe off water remaining in the grooves of each section by gently putting the product against a dry and clean cloth etc. Since water is sometimes left in the grooves of each section, clear them of water by putting a cloth against their openings and gently patting them.

  • Page 44: Precautions About Bluetooth

    D Lay out a dry cloth etc. beneath and leave the product on the cloth at room temperature for approximately 2 to 3 hours to dry it. Water, if any, remaining in the product may ooze up after wiping off. Do not wipe off water remaining in the grooves directly by a cotton swab etc.

  • Page 45: Precautions About Wireless Lan (Wi-Fi ® )

    ® Precautions about Wireless LAN (Wi-Fi • The wireless LAN (Wi-Fi ® ) function of the product conforms to the domestic standards of Japan, FCC standards and EC directives, and has been certified. • Use of wireless LAN (Wi-Fi ® ) function may be restricted in some countries/ regions.
  • Page 46 • Wireless LAN (Wi-Fi ® ) function: 2.4DS/OF4 The product uses the 2.4 GHz band. DS-SS and OFDM are used as the modulation schemes. The interference distance is about 40 m or less. Bands of mobile unit identification devices can be avoided. ®...
  • Page 47 ■ 2.4 GHz band wireless LAN (Wi-Fi ® ) precautions ® The frequencies used by the wireless LAN (Wi-Fi ) function of the product are in the 2.4 GHz and 5GHz band. In the 2.4 GHz frequency band, in addition to home electrical appliances such as microwave ovens and industrial, scientific and medical devices, other similar wireless stations, in-plant wireless stations for mobile unit identification that require a license for use such as factory...
  • Page 48 ◎ Connections between the product and all other Bluetooth ® and wireless ® LAN (Wi-Fi ) devices have not been confirmed. Therefore, connections ® ® with all Bluetooth and wireless LAN (Wi-Fi ) devices are not guaranteed. ◎ The product supports security features for wireless communications that ®...

  • Page 49: Security Codes

    Voluntary control for radio wave interference This product satisfies technical requirements based on VCCI Rules for Voluntary Control Measures and its satisfied mark is displayed on the electronic nameplate of the product. You can see the electronic nameplate by operating the product as follows. On the home screen →...
  • Page 50 ■ PIN Code To prevent unauthorized use of the au IC Card by a third party, you can set the product to require PIN code entry every time the power is turned on. You also need to enter PIN code when setting whether PIN code entry is required. If PIN code is incorrectly entered three times consecutively, the PIN code will be locked.

  • Page 51: Notes On Data Communication Charge

    Notes on Data Communication Charge • Since constant Internet connection is possible with the product, data communication may be performed automatically by some applications, resulting in high data communication charges. Therefore, subscription to the flat-rate/discount service for data communication charges is recommended. •...

  • Page 52: Export Administration Regulations

    • USB Type-C™ is a trademark of USB Implementers Forum. • The Bluetooth ® word mark and logo are registered trademarks owned by the Bluetooth SIG, Inc., and SHARP CORPORATION is licensed to use these trademarks. • Wi-Fi ® ®...
  • Page 53 • QR code is a registered trademark of DENSO WAVE INCORPORATED. • FeliCa is a contactless IC card technology developed by Sony Corporation. FeliCa is a registered trademark of Sony Corporation. • & is a registered trademark of FeliCa Networks, Inc. •...
  • Page 54 • “AQUOS/アクオス” and the “AQUOS” logo, the “AQUOS zero2” logo, “AQUOS Home”, “AQUOSかんたんホーム”, “AQUOS便利機能”, “AQUOS beauty”, “スロートーク/Slow Talk”, “Bright Keep”, “ワンタッチシャッター”, “あとからキャプチャー”, “インテリジェントフレーミング”, “AIライブシャッ ター”, “AIライブストーリー”, “ロボクル/ROBOQUL”, “エモパー/emopa”, “エ モパーメモ”, “エモパーヘルスケア”, “エモパーク/emopark”, “バーチャル HDR”, “セルフィーフラッシュ”, “エスショイン/S-Shoin”, “クリップナウ/Clip Now”, “ロックフォトシャッフル”, “長エネスイッチ”, “リッチカラーテクノロ...
  • Page 55 • Source codes of software based on GPL, LGPL and Mozilla Public License (MPL) can be referred to on the following site for free. For details, refer to the following site. (Japanese) ttp://k-tai.sharp.co.jp/support/developers/oss/) ■ License 【OpenSSL License】 Copyright © 1998-2009 The OpenSSL Project. All rights reserved.
  • Page 56 THIS SOFTWARE IS PROVIDED BY ERIC YOUNG “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 57 When using for promotion, in-house use, profit use, and other intended uses, contact MPEG LA. LLC. • This product is licensed under the AVC patent portfolio license for the personal and noncommercial use of a consumer to (i) encode video in compliance with the AVC standard (henceforth referred to as AVC video) and/or (ii) decode AVC video that was encoded by a consumer engaged in a personal and noncommercial activity and/or was obtained from a video...

  • Page 58: For Inquiries, Call

    For inquiries, call: Customer Center For general information  (toll free) Business hours: 9:00 to 20:00 (7 days a week) From au mobile phones: From non-au mobile phones / general subscriber phones:  area code not required In case above numbers are not available, call toll-free: 0120-977-033  (except Okinawa) 0120-977-699  (Okinawa) In case of theft, loss, or malfunction  (toll free) Business hours: 24 hours (7 days a week) From au mobile phones: From non-au mobile phones / general subscriber phones:  area code not required In case above numbers are not available, call toll-free: 0120-925-314 Repair and Delivery Support Center For theft, loss, or malfunction  (toll free) Business hours: 9:00 to 20:00 (7 days a week) From au mobile phones / non-au mobile phones / general subscriber phones: 0120-925-919 Cell phone and PHS operators collect and recycle unused  telephones, batteries and battery chargers at stores bearing  the        logo regardless of brand and manufacturer to protect  the environment and reuse valuable resources.

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