Problems and Solutions
Ready and Error Lights
The ready (green) and error (red) lights on the top of the printer
may be the first indication of trouble. Whether the lights are
flashing or not indicates different things, as described below.
The StatusAlert window in the EPSON Status Monitor 3 utility
indicates what type of error has occurred and offers you a possible
solution. Look through this section to find the kind of problem
you have, then try the recommended solutions in the order they
are presented until your problem is solved.
Ready Light
(green)
Not lighted
Lighted
Flashing
Not lighted
Not lighted
Note:
If the problem remains after you work through the suggestions in this
section, contact your dealer for assistance.
4-2
Troubleshooting
Error Light
(red)
Not lighted
Not lighted
Not lighted
Flashing
Lighted
Printer Status
Printer is off.
Printing is possible.
Printer is warming up or receiving
data.
Either the printer is out of paper
or there is an error that can be
easily remedied.
This is an error that requires a
service call. Alternatively, try
turning off the printer and then
turning it back on. If this does not
remedy the error, contact your
dealer or a qualified service
person.