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APPENDIX A. TROUBLESHOOTING
If you experience any problems with the module, check the following
items before contacting Enterasys Networks Technical Support:
•
Ensure that the switch with the module is powered up.
•
Ensure that the device attached to the module is powered up and
operating correctly.
•
Ensure that the module is properly seated in the slot.
•
Check the connectors on both ends of the serial cable to be sure they
are properly engaged. Tighten the thumb screws on the cable
connectors to ensure a good connection.
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Troubleshooting 7
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