ATEN CN9000 User Manual
  1. Manuals
  2. Brands
  3. ATEN Manuals
  4. Switch
  5. CN9000
  6. User manual

ATEN CN9000 User Manual

1-local / remote share access single port kvm over ip switch
Hide thumbs Also See for CN9000:
Table of Contents

Advertisement

Quick Links

Download this manual
CN8600
1-Local / Remote Share Access
Single Port KVM over IP Switch
User Manual

Advertisement

Table of Contents
loading

Related Manuals for ATEN CN9000

Summary of Contents for ATEN CN9000

  • Page 1 CN8600 1-Local / Remote Share Access Single Port KVM over IP Switch User Manual...

  • Page 2: Emc Information

    CN8600 User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3 CN8600 User Manual RoHS This product is RoHS compliant. About this Manual This manual is provided to help you get the most out of your CN8600. It covers all aspects of the device, including installation, configuration, and operation. The model covered in this user manual is: Model Product Name CN8600...

  • Page 4: Package Contents

    CN8600 User Manual Appendix, provides specifications and other technical information regarding the CN8600. Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

  • Page 5: User Information

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...

  • Page 6: User Notice

    CN8600 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.

  • Page 7: Table Of Contents

    CN8600 User Manual Contents EMC Information ..........ii About this Manual .
  • Page 8 CN8600 User Manual Upgrade Main Firmware ....... . 23 Update Display Info ........24 Advanced Setting .
  • Page 9 CN8600 User Manual System Macros ........72 The Message Board .
  • Page 10 CN8600 User Manual Control Panel Configuration ....... 107 8. Local Console Console Lock Switch .
  • Page 11 CN8600 User Manual Trusted Certificates ......... 137 Overview .
  • Page 12 CN8600 User Manual This Page Intentionally Left Blank...

  • Page 13: Introduction

    It can be connected to a network using standard Ethernet cables, and uses a custom KVM cable to connect to and manage a local KVM switch or server. It is compatible with ATEN DVI KVM switches and LCD consoles, such as the CS1768 and CL6700.
  • Page 14 ATEN capitalizes on providing affordable and durable over-IP server management solutions and ensures that each piece of equipment is worth the...

  • Page 15: Features And Benefits

    Chapter 1. Introduction Features and Benefits The features and benefits provided by CN8600 are described in the following table: Features Benefits  Advanced Security Advanced security features including password protection – whereby a valid username and password must be given before the client software can run –...
  • Page 16 Integration with The CN8600 can be easily integrated with the CC2000 CC2000 and CCVSR Centralized Management Software and CCVSR Video Session Recording Software. ATEN PadClient A mobile app for iPad to remotely and securely access Support computers connected to the CN8600.

  • Page 17: System Requirements

    Chapter 1. Introduction System Requirements Remote User Computers Remote user computers (also referred to as client computers) are the ones that users log into the switch with from remote locations over a network. The following equipment must be installed on these computers: ...

  • Page 18: Video

    CN8600 User Manual  Cat 5e/6 or higher Ethernet cable (not provided with this package) should be used to connect the CN8600 to the LAN, WAN, or Internet. Video Only the following non-interlaced video signals are supported: Resolution Refresh Rates 640 x 480 60, 72, 75 720 x 400...

  • Page 19: Browsers

    Chapter 1. Introduction Version Novell Netware 5.0 or later OS 9 or later 6.2 or later Browsers Supported browsers for users that log into the CN8600 include the following: Browser Version Internet Explorer 6 or later Chrome 8.0 or later Firefox Windows 3.5 or later...

  • Page 20: Components

    CN8600 User Manual Components Front View Component Description reset button Press the reset button for more than three (3) seconds to revert to factory settings. LAN 2 10/100/ Lights ORANGE to indicate that the CN8600 is transmitting at 1000 LED 10 Mbps on this port.

  • Page 21: Rear View

    PON port Use a Cat 5 cable to connect this port directly to the PON port of an ATEN PDU. A RJ45-to-Serial adapter (SA0142) is required if the PON port is a DB-9 type port.
  • Page 22 CN8600 User Manual virtual media / laptop Use this switch to select whether to activate the virtual USB console (LUC) media function or the laptop USB console function. switch For virtual media function, see Virtual Media, page 80, for details. virtual media / laptop When the switch is set to virtual media, connect the USB console (LUC)

  • Page 23: Hardware Setup

    Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 123. Please review it before proceeding. 2. Make sure that the power to any device that you connect to the installation has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

  • Page 24: Rack / Wall Mounting

    CN8600 User Manual Rack / Wall Mounting The CN8600 can be installed on most standard 19" (1U) racks or mounted onto a wall. To rack mount the unit or attach the unit to a wall, do the following: 1. Use the screws supplied with your rack mount kit to attach the mounting brackets to each side of the device: Phillips screw head M3 x 2...

  • Page 25: Installation

    Chapter 2. Hardware Setup Installation To install the CN8600, refer to the installation diagrams on the following pages (the numbers correspond to the step numbers), and do the following: 1. Plug your USB keyboard, mouse, DVI monitor, speakers and microphone into the local console port section located on the CN8600 unit’s rear panel.
  • Page 26 CN8600 User Manual Note: Dual power operation is optional — the second power source is for back-up; a second power adapter requires a separate purchase 11. Power on the CN8600, then power on the server/KVM switch. Note: For safety purposes, we suggest you ground the switch using a grounding wire.

  • Page 27: Browser Login

    Chapter 3 Browser Login The CN8600 can be accessed either from an Internet type browser, or via the following methods:  Windows Client (see The Client Viewer, page 61);  Java Client (see The JavaClient Viewer, page 97);  Windows- or Java- application (see AP Operation, page 91); ...
  • Page 28 CN8600 User Manual Note: The Security Alert screen’s appearance varies depending on the browser version. The CN8600 login page appears: 3. Provide a valid Username and Password (set by the CN8600 administrator), then click Login to continue. Note: 1. If you are the administrator and are logging in for the first time, use the default Username: administrator;...

  • Page 29: Main Screen

    Chapter 3. Browser Login Main Screen After you have successfully logged in, the CN8600 Main screen appears: The main screen consists of the user menu in the left panel, with a Viewer icon (to launch the Java or WinClient Viewer) as well as a Logout icon displayed in the bottom of the menu.
  • Page 30 CN8600 User Manual This Page Intentionally Left Blank...

  • Page 31: Configuration

    Chapter 4 Configuration Introduction The administration utilities, represented by the links and icons located at the left panel of the CN8600 web page, are used to configure the CN8600’s operating environment. This chapter discusses each of them in turn. Note: 1. As you make your configuration changes in each dialog box, click Save to apply the settings.

  • Page 32: Basic Setting

    CN8600 User Manual Basic Setting The following sections describe the screens under Basic Setting, which enable users to view or edit user information and device settings, including sessions, firmware version, configuration backup/restore and EDID. Click the User Management, Sessions and Maintenance links in the left panel menu to view the screens.

  • Page 33: Permissions

    Chapter 4. Configuration Permissions Click to place/remove a check mark next to an item to grant/withhold access to that aspect of the CN8600’s operation.  Windows Client: Checking this allows a user to access the CN8600 via the Windows Client software. ...

  • Page 34: Sessions

    CN8600 User Manual Sessions The Sessions screen lets the administrator see at a glance all the users currently logged into the CN8600, and provides information about each of their sessions. The meanings of the headings at the top of the page are fairly straightforward. ...

  • Page 35: Maintenance

    Chapter 4. Configuration Maintenance The Maintenance screen allows the Administrator to upgrade the CN8600’s firmware, view the monitor’s EDID, backup/restore the CN8600’s configuration settings and ping an IP address. Upgrade Main Firmware As new versions of the CN8600 firmware become available, they can be downloaded from our website.

  • Page 36: Update Display Info

    CN8600 User Manual 5. After the upload completes, a message appears on the screen to inform you that the operations succeeded. Click Logout at the bottom left of the Main web page. 6. In the screen that comes up click Yes to confirm that you want to exit and reset the CN8600.
  • Page 37 Chapter 4. Configuration Backup / Restore The Backup / Restore screen gives you the ability to back up the CN8600’s configuration and user profile information. Backed up User Account and Configuration information can be restored with the Restore section. Information currently configured on the CN8600 will be replaced with the information that you restore.
  • Page 38 CN8600 User Manual (Continued from previous page.) 3. When the browser asks what you want to do with the file, select Save to disk; then save it in a convenient location. Note: The CN8600 saves all its backup files as sysconfig.cfg. If you want to save more than one backup file, simply rename the file to something convenient when you save it.
  • Page 39 Chapter 4. Configuration Ping Host The Ping Host section enables you to ping an IP address. Enter the IP address/ Hostname then click Ping. You can also enter Commands in the IP address/Host Name text bar. Command: tc help Result: Receive help information for commands. Command: tc get Result: Get current configuration.

  • Page 40: Advanced Setting

    CN8600 User Manual Advanced Setting The following sections describe the administration utilities covered under Advanced Setting, including the Device Information, Network, ANMS, Security, Console Management, Date/Time, Customization screens. Device Information The Device Information screen provides information about the CN8600's status. You can change the device name in this screen. General ...

  • Page 41: Network

    Chapter 4. Configuration Network The Network screen is used to specify the CN8600's network environment.

  • Page 42: Ip Installer

    CN8600 User Manual IP Installer The IP Installer is an external Windows-based utility for assigning IP addresses to the CN8600. Click one of the radio buttons to select Enabled, View Only, or Disabled for the IP Installer utility. See p. 129 for IP Installer details. Note: 1.

  • Page 43: Ipv4 Settings

    Chapter 4. Configuration Redundant NIC A Redundant NIC ensures that the CN8600 is always online by switching to another network adapter in case the primary connection fails.  Check Redundant NIC if you are using the secondary LAN port for a second IP address.

  • Page 44: Network Transfer Rate

    CN8600 User Manual IPv6 Settings The CN8600 can either have its IPv6 address assigned dynamically at bootup (DHCP), or it can be given a fixed IPv6 address.  For dynamic IP address assignment, select the Obtain an IPv6 address automatically, radio button. (This is the default setting.) ...

  • Page 45: Anms

    Chapter 4. Configuration ANMS The Advanced Network Management Settings screen allows you to set up login authentication and authorization management from external sources. It is divided into several sections, each of which is described in the sections that follow. Event Destination This section lets you configure the SMTP, log server, SNMP and syslog server settings.
  • Page 46 CN8600 User Manual SMTP Settings To have the CN8600 email reports from the SMTP server to you, do the following: 1. Check Enable report from the following SMTP server, and key in the IP address and service port of your SMTP server. 2.

  • Page 47: Snmp Server

    Chapter 4. Configuration Log Server Important transactions that occur on the CN8600, such as logins and internal status messages, are kept in an automatically generated log file  Specify the MAC address of the computer that the Log Server runs on in the MAC address field.

  • Page 48: Radius Settings

    CN8600 User Manual Authentication The CN8600 allows log in authentication and authorization through external programs. This screen lets you configure the RADIUS, LDAP, and CC Management settings. If you want to use a RADIUS, LDAP, CC Authentication instead of the CN8600 device authentication, check Disable Device Authentication.
  • Page 49 Admin DN Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: cn=LDAPAdmin,ou=cn8600,dc=aten,dc=com Admin Name Key in the Group Name for CN8600 administrator users. Password Key in the LDAP administrator’s password.

  • Page 50: The Permission Attribute Value (For Radius And Ldap)

    CN8600 User Manual Item Action Search DN Set the distinguished name of the search base. This is the domain name where the search starts for user names. The Permission Attribute Value (for RADIUS and LDAP) The attribute value for permission is made up of two parts: 1) the IP address of the CN8600 a user will access;...

  • Page 51: Permission String Characters

    Chapter 4. Configuration Permission String Characters Character Meaning Grants the user administrator privileges, allowing the user to configure the system. Allows the user to access the system via the Windows Client program. Allows the user to access the system via the Java applet. Allows the user to access log information via the user's browser.

  • Page 52: Filter

    CN8600 User Manual Lock Client PC – If this is enabled, after the allowed number of failures have been exceeded, the computer attempting to log in is automatically locked out. No logins from that computer will be accepted. The default is enabled.
  • Page 53 Chapter 4. Configuration and 100 MAC filters are allowed. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes. To enable IP and/or MAC filtering, put a check mark in the IP Filter Enable and/or MAC Filter Enable checkbox.
  • Page 54 CN8600 User Manual To add a MAC filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Specify the MAC address in the dialog box, then click OK. 3. Repeat these steps for any additional MAC addresses you want to filter. Note: If there is a conflict between an IP filter and a MAC filter –...

  • Page 55: Encryption

    Chapter 4. Configuration Account Policy Set the parameters for the username and password.  Minimum Username Length: Enter the minimum number (0 - 16) of characters required for a username (default is 6).  Minimum Password Length: Enter the minimum number (0 - 16) of characters required for a password (default is 6).
  • Page 56 CN8600 User Manual Mode Use this section to set the working mode parameters.  Enable ICMP so that the CN8600 can be pinged. If it is not enabled, the device cannot be pinged. The default is Enabled.  Enable Multiuser Operation to permit more than one user to log into the CN8600 at the same time.

  • Page 57: Private Certificate

    For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. There are two methods for establishing your private certificate: generating a self-signed certificate;...

  • Page 58: Certificate Signing Request

    CN8600 User Manual Importing the Private Certificate To import the private certificate, do the following: 1. Click Browse to the right of Private Key; browse to where your private encryption key file is located; and select it. 2. Click Browse to the right of Certificate; browse to where your certificate file is located;...
  • Page 59 Chapter 4. Configuration 3. After filling in the form (all fields are required), click Create. A self-signed certificate based on the information you just provided is now stored on the CN8600. 4. Click Get CSR, and save the certificate file (csr.cer) to a convenient location on your computer This is the file that you give to the third party CA to apply for their signed SSL certificate.

  • Page 60: Console Management

    CN8600 User Manual Console Management This section discusses methods of opening the CN8600 console via OOBC or serial connection. OOBC In case the CN8600 cannot be accessed with the usual LAN-based methods, it can be accessed via the switch’s modem port. To enable support for PPP (modem) operation, click to put a checkmark in the Enable Out of Band Access checkbox.
  • Page 61 Chapter 4. Configuration Dial Out For the dial out function, you must establish an account with an Internet Service Provider, and use a modem to dial up to your ISP account. An explanation of the Enable Dial Out items is given in the table below: ...
  • Page 62 CN8600 User Manual  PPP online time specifies how long you want the ISP connection to last before terminating the session and hanging up the modem. A setting of zero means it is always on line.  Emergency Dial Out: If the CN8600 gets disconnected from the network, or the network goes down, this function puts the switch on line via the ISP dial up connection.
  • Page 63 Chapter 4. Configuration Serial Console To configure the CN8600 to interact with the connected serial device, you need to set its parameters to match the parameters of the device in the Port Property Settings. Select the values that match the ones used by the connected serial console device.

  • Page 64: Date/Time

    CN8600 User Manual Note: None is only supported for baud rates of 9600 and lower. For baud rates greater than 9600, you must choose Hardware or XON/XOFF.  Port Alert Properties: You can specify up to 10 types of events (e.g., Power On).
  • Page 65 Chapter 4. Configuration Date / Time  Select the month from the drop-down list-box.  Click < or > to move backward or forward by one year increments.  In the calendar, click on the day.  To set the time, key in the numbers using the 24 hour HH:MM:SS format. ...
  • Page 66 CN8600 User Manual Customization Use this section to edit the device settings.  If Force All to Grayscale is enabled, the remote displays of all devices connected to the CN8600 are changed to grayscale. This can speed up I/O transfer in low bandwidth situations. ...
  • Page 67 Chapter 4. Configuration  Multiuser Mode: Defines how a port is to be accessed when multiple users have logged on, as follows:  Exclusive: The first user to switch to the port has exclusive control over the port. No other users can view the port. ...

  • Page 68: Preferences

    CN8600 User Manual Preferences The following sections describe the administration utilities covered on this section, including the User Preferences, Log, Remote Console and Download screens. You can find the links to these screens under Preferences in the left panel menu. User Preferences The User Preferences screen allows the user to set the device password, as well as device parameters including the Language, OSD Hotkey, Logout Timeout...

  • Page 69: Password

    Chapter 4. Configuration Password Change your password using the following fields:  Old Password: Key in the old password.  New Password: Key in the new password.  Confirm Password: Key in the exact same characters to verify you have entered the correct new password Click Change Password to apply your settings.

  • Page 70: Remote Console

    Windows or Java application (AP) programs. 2. Refer to ATEN’s PN0108 User Manual (or a compatible PON device’s manual) for details on editing the power management configuration screens.

  • Page 71: Download

    Chapter 4. Configuration Download The Download page lets you download the standalone Windows Client AP, Java client AP and Log Server AP. 1. Click the button of the AP you want to download. 2. Follow the on-screen instructions to complete the installation and have the program icon placed on your desktop.
  • Page 72 CN8600 User Manual This Page Intentionally Left Blank...

  • Page 73: The Client Viewer

    Chapter 5 The Client Viewer Starting Up The Client Viewer is available when you log into the CN8600 web GUI using a browser. After you log in (see Logging In, page 15), click the Viewer icon in the left panel menu. A second or two after, the remote server’s display appears as a window on your desktop: By default, the WinClient version of the viewer is displayed.

  • Page 74: Navigation

    CN8600 User Manual Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system.  You can maximize the window, drag the borders to resize the window; or use the scrollbars to move around the screen.
  • Page 75 Chapter 5. The Client Viewer  By default, the left of the top text row shows the video resolution of the remote display. As the mouse pointer moves over the icons in the icon bar, however, the information in the top text row changes to describe the icon's function.

  • Page 76: Control Panel Functions

    CN8600 User Manual Control Panel Functions The Control Panel functions are described in the table below. Note: Clicking the T button at the top right of the dialog boxes that appear for the control panel functions brings up a slider to adjust the transparency of the dialog box.
  • Page 77 Chapter 5. The Client Viewer Icon Function Click to bring up the virtual media dialog box. The icon changes when a virtual media device is started on the port. See Virtual Media, page 80, for specific details. Note: This icon displays in gray when the function is disabled or not available to the user.

  • Page 78: Macros

    CN8600 User Manual Icon Function These icons show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer.  When the lock state is On, the LED is bright green and the lock hasp is closed.  When the lock state is Off, the LED is dull green and the lock hasp is open.
  • Page 79 Chapter 5. The Client Viewer If you find the default Hotkey combinations inconvenient, you can reconfigure them as follows: 1. Highlight an Action, then click Set Hotkey. 2. Press your selected Function keys (one at a time). The key names appear in the Hotkeys field as you press them.

  • Page 80: User Macros

    CN8600 User Manual Action Explanation Substitute Ctrl key If your local computer captures Ctrl key combinations, preventing them from being sent to the remote system, you can implement their effects on the remote system by specifying a function key to substitute for the Ctrl key.
  • Page 81 Chapter 5. The Client Viewer 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro: 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4.
  • Page 82 CN8600 User Manual  Clicking Cancel cancels all keystrokes.  When you have finished, click Stop. This is the equivalent of clicking Done in Step 5. Note: 1. Case is not considered – typing A or a has the same effect. 2.
  • Page 83 Chapter 5. The Client Viewer If you run the macro from this dialog box, you have the option of specifying how the macro runs.  If you choose Play Without Wait, the macro runs the key presses one after another with no time delay between them.

  • Page 84: System Macros

    CN8600 User Manual 3. By opening this dialog box and clicking Play. Note: User Macros are stored on the Local Client computer of each user. Therefore there is no limitation on the of number of macros, the size of the macro names, or makeup of the hotkey combinations that invoke them.
  • Page 85 Chapter 5. The Client Viewer 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro: 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4.
  • Page 86 CN8600 User Manual 4. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 5. If you want to change any of the keystrokes, select the macro and click Edit.
  • Page 87 Chapter 5. The Client Viewer Video Settings The Video Settings dialog box allows you to adjust the placement and picture quality of the remote screen display on your monitor. The adjustment options are as follows: Option Usage Click this to control the transparency of the Video Settings dialog box.
  • Page 88 CN8600 User Manual Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box. Under Basic configuration, there are ten preset and four user-defined levels to choose from.
  • Page 89 Chapter 5. The Client Viewer Option Usage Video Quality Drag the slider bar to adjust the overall video quality. The larger the value, the clearer the picture and the more video data goes through the network. Depending on the network bandwidth, a high value may adversely affect response time.

  • Page 90: The Message Board

    CN8600 User Manual The Message Board To alleviate the possibility of access conflicts resulting from multiple user logins, the CN8600 provides a message board that allows users to communicate with each other: The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Action...

  • Page 91: Message Display Panel

    Chapter 5. The Client Viewer Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board won't appear. Compose Panel Key in the messages that you want to post to the board in this panel.

  • Page 92: Virtual Media

    CN8600 User Manual Virtual Media The virtual media feature allows a drive, folder, image file, or removable disk on a local client computer to appear and act as if it were installed on the remote server. Virtual media also supports a smart card reader function that allows a reader plugged into a local client computer to appear as if it were plugged into the remote server.
  • Page 93 Chapter 5. The Client Viewer 2. Click Add; then select the media source. Depending on your selection, additional dialog boxes appear enabling you to select the drive, file, folder, or removable disk you desire. See Virtual Media Support, page 150 for details about mounting these media types. 3.
  • Page 94 CN8600 User Manual 5. To remove an entry from the list, highlight it and click Remove. 6. After you have made your media source selections, click Mount. The dialog box closes. The virtual media devices that you have selected are redirected to the remote system, where they show up as drives, files and folders on the remote system’s file system.

  • Page 95: Zoom

    Chapter 5. The Client Viewer Smart Card Reader Note: This feature is only available when using the WinClient Viewer or the Windows Client AP. The smart card reader function allows a reader plugged into a local client computer’s USB port to be redirected, and appear as if it were plugged into the remote server.

  • Page 96: The On-Screen Keyboard

    CN8600 User Manual The On-Screen Keyboard The CN8600 supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems are not the same, you do not have to change the configuration settings for either system.

  • Page 97: Mouse Pointer Type

    Chapter 5. The Client Viewer To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow. Mouse Pointer Type The CN8600 offers a number of mouse pointer options when working in the remote display. Click this icon to select the type that you would like to work with: Note: The icon on the Control Panel changes to match your choice.

  • Page 98: Automatic Mouse Synchronization (Dynasync)

    CN8600 User Manual Automatic Mouse Synchronization (DynaSync) Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements. The icon on the toolbar indicates the synchronization mode status as follows: Icon Function The green check mark on this icon indicates that Mouse DynaSync...

  • Page 99: Control Panel Configuration

    Chapter 5. The Client Viewer Control Panel Configuration Clicking the Customize Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings: The dialog box is organized into five main sections as described in the table below: Item Description...
  • Page 100 CN8600 User Manual Item Description  Screen Options If Full Screen Mode is enabled, the remote display fills the entire screen.  If Full Screen Mode is not enabled, the remote display appears as a window on the client desktop. If the remote screen is larger than what is able to fit in the window, scroll bars will appear.

  • Page 101: Admin Utility (Gui)

    Chapter 5. The Client Viewer Admin Utility (GUI) Clicking the Admin Utility icon brings up a window that allows you to configure the CN8600 via Viewer based GUI with the web browser administrative functionalities: The sidebar menu items available on this page are based upon the user’s permissions.
  • Page 102 CN8600 User Manual This Page Intentionally Left Blank...

  • Page 103: Ap Operation

    Chapter 6 AP Operation Introduction In addition to the browser based client viewers, the CN8600 also provides stand-alone Windows and Java applications that can be used without a browser. The applications can be found on the CN8600 software CD. Download the Windows Client AP and the Java Client AP from the web GUI.

  • Page 104: The Windows Client Connection Screen

    CN8600 User Manual The Windows Client Connection Screen A description of the Connection Screen is given in the following table: Item Description Server List Each time the CN8600 Windows Client program is run, it searches the user's local LAN segment for CN8600 units, and lists whichever ones it finds in this box.

  • Page 105: Logging In

    Chapter 6. AP Operation Logging In Once the CN8600 connects to the unit you specified, a login window appears: Provide a valid Username and Password, then Click OK to continue. Note: The default Username is administrator; the default Password is password.

  • Page 106: The Administrator Utility

    CN8600 User Manual The Administrator Utility The Administrator Utility appears as a tabbed notebook. Each tab represents a different administrative function. A description of the functions and how to configure their settings is provided in the sections that follow. The Settings notebook opens with the Port Access page displayed. This page is essentially the same as the browser-based version.

  • Page 107: The Java Client Ap

    Chapter 6. AP Operation The Java Client AP The Java Client AP is provided to make the CN8600 accessible to all platforms. Systems that have JRE 6 Update 3 or higher installed can connect. If you don't already have Java, it is available for free download from Sun's Java web site (http://java.sun.com).

  • Page 108: Logging In

    CN8600 User Manual Logging In Once the CN8600 connects to the unit you specified, a login window appears: Provide a valid Username and Password, then Click OK. Note: The default Username is administrator; the default Password is password. For security, we strongly recommend that you change these to something unique (see Logs, page 57, for details).

  • Page 109: The Javaclient Viewer

    Chapter 7 The JavaClient Viewer Introduction The JavaClient Viewer makes the CN8600 accessible to all platforms that have the Java Runtime Environment (JRE) installed. (See System Requirements, page 5, for the required JRE version.) The JRE is available for free download from the Java web site (http://java.com).

  • Page 110: Navigation

    CN8600 User Manual A second or two after you click the Open Java Applet (or Open Viewer) link, the remote server’s display appears as a window on your desktop: Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system.

  • Page 111: The Javaclient Control Panel

    Chapter 7. The JavaClient Viewer The JavaClient Control Panel The JavaClient control panel is hidden at the top center of the screen. It becomes visible when you move the mouse pointer into that area: Note: 1. The above image shows the complete Control Panel. The icons that appear can be customized.

  • Page 112: Control Panel Functions

    CN8600 User Manual Control Panel Functions The Control Panel functions are described in Control Panel Functions, page 64. Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections.

  • Page 113: System Macros

    Chapter 7. The JavaClient Viewer User Macros User Macros are used to perform specific actions on the remote server. To create the macro, do the following: 1. Select the User Macros radio button, then click Add. User Macro operation is the same under the JavaClient as it is under the WinClient.

  • Page 114: Video Settings

    CN8600 User Manual Search allows you to find previously created macros and have them listed in the large upper panel for you to play or edit. The Search operation is the same under the JavaClient as it is under the WinClient.

  • Page 115: Message Board

    Chapter 7. The JavaClient Viewer Message Board The CN8600 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature, similar to an internet chat program, allows users to communicate with each other: The buttons on the Button Bar are toggles.
  • Page 116 CN8600 User Manual  The names of all the logged in users appear in the User List panel.  Select the users that you want to post to before sending your message. Users that are not selected will not see the message. ...

  • Page 117: Virtual Media

    Chapter 7. The JavaClient Viewer Virtual Media The Virtual Media feature allows a folder or image file on a local client computer to appear and act as if it were installed on the remote server. Virtual media also supports a smart card reader function that allows a reader plugged into a local client computer to appear as if it were plugged into the remote server.

  • Page 118: The On-Screen Keyboard

    CN8600 User Manual The On-Screen Keyboard The CN8600 supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: On-Screen Keyboard operation is the same under the JavaClient as it is under the WinClient.

  • Page 119: Mouse Dynasync Mode

    Chapter 7. The JavaClient Viewer Mouse DynaSync Mode Clicking this icon selects whether synchronization of the local and remote mouse pointers is accomplished either automatically or manually. DynaSync operation is the same under the JavaClient as it is under the WinClient.
  • Page 120 CN8600 User Manual This Page Intentionally Left Blank...

  • Page 121: Local Console

    Chapter 8 Local Console The CN8600 can be accessed directly from a local console’s keyboard/mouse/ monitor or via a laptop application (AP) program at the local site. Console Lock Switch Use this switch to lock the console so that remote access is disabled (view only) and only the local console can operate the CN8600.

  • Page 122: Laptop Usb Console

    CN8600 User Manual Laptop USB Console To use the mini-B USB port for laptop USB console (LUC) operations, set the switch at the rear panel of the CN8600 to LUC. Note: The LUC function only works for Windows systems. The laptop application (AP) program for operating the LUC is built into the CN8600’s firmware and does not require a download.
  • Page 123 Chapter 8. Local Console 4. Enter the Username/Password (administrator/password) and click OK. 5. If the login was successful, the Remote View button becomes active. 6. Click Remote View to bring up the Laptop Console Main Page. If this is the first time you log into the system, the system will prompt you to change the password.

  • Page 124: Laptop Usb Console Main Page

    CN8600 User Manual Laptop USB Console Main Page After connecting a laptop to the CN8600’s Laptop port, logging in, and opening the AP, the Laptop Console main page appears. The Laptop Console Main Page is similar to the Web Browser, WinClient and Java Client Main Pages.

  • Page 125: The Log File

    Chapter 9 The Log File The Log File Screen The CN8600 logs all the events that take place on it. Following a reset, it writes them to a log file, which is a searchable database. To view the contents of the log file, click the Log icon at the center left of the page.
  • Page 126 CN8600 User Manual This Page Intentionally Left Blank...

  • Page 127: The Log Server

    Chapter 10 The Log Server The Log Server is a Windows-based administrative utility that records all the events that take place on selected CN8600 units and writes them to a searchable database. This chapter describes how to install and configure the Log Server. Installation 1.

  • Page 128: The Menu Bar

    CN8600 User Manual Note: 1. The MAC address of the Log Server computer must be specified in the ANMS settings – see Log Server, page 35 for details. 2. The Log Server requires the Microsoft Jet OLEDB 4.0 driver. See The Log Server, page 147 if the program does not start. The screen is divided into three components: ...

  • Page 129: Configure

    Chapter 10. The Log Server Configure The Configure menu contains three items: Add, Edit, and Delete. They are used to add new CN8600 units to the CN8600 List, edit the information for units already on the list, or delete CN8600 units from the list. ...

  • Page 130: Events

    CN8600 User Manual Events The Events Menu has two items: Search and Maintenance. Search Search allows you to search for events containing specific words or strings. When you access this function, a screen similar to the one below appears: A description of the items is given in the table below: Item Explanation New search...

  • Page 131: Maintenance

    Chapter 10. The Log Server Start Date Select the date that you want the search to start from. The format follows the YYYY/MM/DD convention, as follows: 2009/11/04 Start Time Select the time that you want the search to start from. End Date Select the date that you want the search to end at.

  • Page 132: Help

    CN8600 User Manual Help From the Help Menu, click Contents to access the online Windows Help file. The help file contains instructions about how to setup, operation and troubleshoot the Log Server. The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels. ...

  • Page 133: The List Panel

    Chapter 10. The Log Server The List Panel The List panel contains six fields: Field Explanation Recording Determines whether the Log Server records log events for this CN8600 or not. If the Recording check box is checked, the field displays Recording, and log events are recorded. If the Recording check box is not checked, the field displays Paused, and log events are not recorded.
  • Page 134 CN8600 User Manual This Page Intentionally Left Blank...

  • Page 135: Appendix

    Appendix Safety Instructions General  This product is for indoor use only.  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 136 CN8600 User Manual  If the system has multiple sources of power, disconnect power from the system by unplugging all power cables from the power supplies.  Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.

  • Page 137: Rack Mounting

    Appendix Rack Mounting  Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 138: Technical Support

    CN8600 User Manual Technical Support International  For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com  For telephone support, see Telephone Support, page v. North America Email Support support@aten-usa.com Online Troubleshooting http://eservice.aten.com Technical Documentation Support Software Updates...

  • Page 139: Ip Address Determination

    Appendix IP Address Determination If you are an administrator logging in for the first time, you need to access the CN8600 in order to give it an IP address that users can connect to. There are several methods to choose from. In each case, your computer must be on the same network segment as the CN8600.
  • Page 140 CN8600 User Manual 3. In the screen that appears, press F1 to set the IP address. Proceed to step 4. Press F2 to enable the CN8600 to authenticate users. The CN8600 allows authentication and authorization through external programs. If the external programs fail to authenticate and you cannot log on to the device, use the local console to transfer authentication to the CN8600.

  • Page 141: Ip Installer

    Appendix 5. From the list, select DHCP: Enable and hit the space bar to toggle enabling or disabling the DHCP server. It should change to DHCP: Disable with additional fields, as follows: 6. For the fields Fixed IP, Subnet Mask, and Default Gateway, select each choice and enter the numerical address (dotted quad address).

  • Page 142: Browser

    CN8600 User Manual 2. Select the CN8600 in the Device List. Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 2. If there is more than one device in the list, use the MAC address to pick the one you want.

  • Page 143: Ap Windows Client

    Appendix 3. Assign a fixed IP address for the CN8600 that is suitable for the network segment that it resides on. 4. After you log out, reset your computer's IP address to its original value. AP Windows Client For computers running Windows, the CN8600's IP address can be determined with the Windows AP program (see The Windows Client AP, page 91).

  • Page 144: Ipv6

    CN8600 User Manual IPv6 At present, the CN8600 supports two IPv6 address protocols: Link Local IPv6 Address, and IPv6 Stateless Autoconfiguration Link Local IPv6 Address At power on, the CN8600 is automatically configured with a Link Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef). To find out what the Link Local IPv6 Address is, log in with the CN8600’s IPv4 address and click the Basic Setting icon.

  • Page 145: Ipv6 Stateless Autoconfiguration

    Appendix IPv6 Stateless Autoconfiguration If the CN8600’s network environment contains a device (such as a router) that supports the IPv6 Stateless Autoconfiguration function, the CN8600 can obtain its prefix information from that device in order to generate its IPv6 address. For example, 2001::74ff:fe6e:59.

  • Page 146: Port Forwarding

    CN8600 User Manual Port Forwarding For devices located behind a router, port forwarding allows the router to pass data coming in over a specific port to a specific device. By setting the port forwarding parameters, you tell the router which device to send the data coming in over a particular port to.

  • Page 147: Keyboard Emulation

    Appendix Keyboard Emulation The PC compatible (101/104 key) keyboard can emulate the functions of the Sun and Mac keyboards. The emulation mappings are listed in the table below. PC Keyboard Sun Keyboard PC Keyboard Mac Keyboard [Ctrl] [T] Stop [Shift] Shift [Ctrl] [F2] Again...

  • Page 148: Serial Port Pin Assignment

    CN8600 User Manual Serial Port Pin Assignment Pin assignment for the serial port is given in the table below: Assignment RJ-45 Female...

  • Page 149: Trusted Certificates

    Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft’s list of Trusted Authorities.

  • Page 150: Installing The Certificate

    CN8600 User Manual Installing the Certificate To install the certificate, do the following: 3. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.

  • Page 151: Certificate Trusted

    Appendix 7. Next, click Finish to complete the installation; then click OK to close the dialog box. Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present –...
  • Page 152 CN8600 User Manual Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the CN8600 a mismatch warning occurs: You can click Yes to go on, or you can disable mismatch checking. To disable mismatch checking, do the following: 1.

  • Page 153: Self-Signed Private Certificates

    [Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., “ATEN International”). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.

  • Page 154: Troubleshooting

    CN8600 User Manual Troubleshooting General Operation Problem Resolution Erratic operation The CN8600 needs to be started before the KVM switch 1. If the CN8600 is connected to a KVM switch, make sure to power it on before powering on the switch. 2.
  • Page 155 Installer. work properly.  Make sure to turn off your firewall and/or antivirus software temporarily in order for the audio-discover to work properly.  Make sure the ATEN over IP unit and the PC are under the same network segment.

  • Page 156: Windows

    CN8600 User Manual Windows Problem Resolution When I log in, the browser 1. The certificate’s name is not found on Microsoft’s list of generates a CA Root Trusted Authorities. The certificate can be trusted. certificate is not trusted, See Trusted Certificates, page 137, for details. or a Certificate Error 2.

  • Page 157: Java

    Appendix Java For mouse synchronization problems, see Macros, page 100, Mouse DynaSync Mode, page 107, and Sun / Linux, page 149. For other problems, see the table below: Problem Resolution Java Applet won’t connect to the 1. Java 6 Update 3 or higher must be installed on CN8600 your computer.

  • Page 158: Sun Systems

    CN8600 User Manual Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768: HDB15 interface systems (e.g., Under Text Mode: Sun Blade 1000 servers). 1. Go to OK mode and issue the following com- mands: setenv output-device screen:r1024x768x60 reset-all...

  • Page 159: Mac Systems

    Appendix Mac Systems Problem Resolution The local and remote There are two USB I/O settings for the Mac: Mac 1, and mouse pointers do not Mac 2 (see Customization, page 54). In general, Mac 1 sync. works with older operating system versions, whereas Mac 2 works with the newer ones.

  • Page 160: Additional Mouse Synchronization Procedures

    CN8600 User Manual Additional Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following: Windows: Note: In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the MS operating system.

  • Page 161: Sun / Linux

    Appendix b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3. Windows ME: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this).

  • Page 162: Virtual Media Support

    CN8600 User Manual Virtual Media Support WinClient ActiveX Viewer / WinClient AP  IDE CDROM/DVD-ROM Drives – Read Only  IDE Hard Drives – Read Only  USB CDROM/DVD-ROM Drives – Read Only  USB Hard Drives – Read/Write*  USB Flash Drives – Read/Write* ...

  • Page 163: Administrator Login Failure

    Appendix Administrator Login Failure If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), there is a procedure you can use to clear the login information. To clear the login information do the following: 1.

  • Page 164: Specifications

    CN8600 User Manual Specifications Function Specification Connectors Console 1 x USB Type A Female (White) Ports Video 1 x DVI-D Female (White) Mouse 1 x USB Type A Female (White) Audio Speaker 1 x Mini Stereo Jack Female (Green) Microphone 1 x Mini Stereo Jack Female (Pink) KVM Ports KB/Mouse...

  • Page 165: Limited Warranty

    © Copyright 2021 ATEN® International Co., Ltd. Released: 2021-05-05 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

Table of Contents