Troubleshooting - Beko WM74165W User Manual

8

Troubleshooting

Program does not start after closing the door.
• Start / Pause / Cancel button was not pressed. >>>
Programme cannot be started or selected.
• Washing machine has switched to self protection mode due to a supply problem (line voltage, water pressure, etc.).
To cancel the programme, turn the Programme Selection knob to select another programme. Previous programme
>>>
will be canceled. (See "Cancelling the programme")
Water in the machine.
• Some water might have remained in the product due to the quality control processes in the production. >>>
not a failure; water is not harmful to the machine.
There is water leaking from the bottom of the washing machine.
• Likely problems with hoses or the pump filter. >>>
the hose to the tap tightly.
• Pump filter might not be closed fully. >>>
Machine does not fill with water.
• Tap is turned off. >>>
• Water inlet hose is bent. >>>
• Water inlet filter is clogged. >>>
• The loading door is ajar. >>>
Machine does not drain water.
• Water drain hose might be clogged or twisted. >>>
• Pump filter is clogged. >>>
Machine vibrates or makes noise.
• Machine might be standing unbalanced. >>>
• A hard substance might have entered into the pump filter. >>>
• Transportation safety bolts are not removed. >>>
• Laundry quantity in the machine might be too little. >>>
• Machine might be overloaded with laundry. >>>
by hand to balance it homogenously in the machine.
• Machine might be leaning on a rigid item. >>>
Machine stopped shortly after the programme started.
• Machine might have stopped temporarily due to low voltage. >>>
the normal level.
Machine directly discharges the water it takes in.
• Draining hose might not be at adequate height. >>>
manual.
No water can be seen in the machine during washing.
• The water level is not visible from outside of the washing machine. This is not a failure.
Loading door cannot be opened.
• Door lock is activated because of the water level in the machine. >>>
programme.
• Machine is heating up the water or it is at the spinning cycle. >>>
• Child lock is engaged. Door lock will be deactivated a couple of minutes after the programme has come to an end.
Wait for a couple of minutes for deactivation of the door lock.
>>>
Washing Machine / User's Manual
Make sure that the pump filter is completely closed.
Open the inlet water taps fully.
Flatten the water inlet hose.
Clean the water inlet filter.
Close the Loading Door.
Clean the pump filter.
Adjust the feet to level the machine.
Make sure that the machine is not leaning on anything.
Press the Start / Pause / Cancel button.
Be sure the seals of the water inlet hoses are securely fitted. Attach
Clean or flatten the hose.
Clean the pump filter.
Remove the transportation safety bolts.
Add more laundry to the machine.
Take out some of the laundry from the machine or distribute the load
It will resume running when the voltage restores to
Connect the water draining hose as described in the operation
Drain the water by running the Pump or Spin
Wait until the programme completes.
This is
33 / EN