For inquiries, call:
Customer Service Center
For general information, charges and operation information
Business hours 9:00−20:00 (7 days a week)
From fixed-line phones:
From au cell phones:
PRESSING ZERO WILL CONNECT YOU TO AN OPERATOR
AFTER CALLING 157 ON YOUR au CELL PHONE.
For loss or theft
(toll free)
Business hours 24 hours (7 days a week)
From fixed-line phones:
From au cell phones:
In case above numbers are not available,
call toll-free:
Keitai Guarantee Service Center
For loss, theft, damage
Business hours 9:00−21:00 (7 days a week)
From fixed-line phones/au cell phones,
without area code
without area code
(toll free)
(toll free)
Cell phone and PHS operators collect and recycle unused
telephones, batteries and battery chargers at stores bearing
the logo regardless of brand and manufacturer to
protect the environment and reuse valuable resources.
November 2014 1st Edition
Sold by: KDDI CORPORATION ・ OKINAWA CELLULAR TELEPHONE COMPANY
Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd.
Manufactured by: Samsung Electronics Co., Ltd.