Ikea Guarantee - IKEA LAGAN Manual

ENGLISH

IKEA guarantee

How long is the IKEA guarantee valid?
This guarantee is valid for 2 years from the
original date of purchase of your appliance
at IKEA. The original sales receipt is required
as a proof of purchase. If service work is
carried out under guarantee, this will nor
extend the guarantee period for the
appliance.
Who will execute the service?
An IKEA authorized service partner network
will provide the service.
What does this guarantee cover?
The guarantee covers faults of the appliance,
which have been caused by faulty
construction or material faults from the date
of purchase from IKEA. This guarantee
applies to domestic use only. The exceptions
are specified under the headline "What is not
covered under this guarantee?" Within the
guarantee period, the costs to remedy the
fault e.g. repairs, parts, labour and travel will
be covered, provided that the appliance is
accessible for repair without special
expenditure and that the fault has been
caused by faulty construction or material
faults covered by the guarantee. On these
conditions the respective local regulations
are applicable. Replaced parts become the
property of IKEA.
What will IKEA do to correct the problem?
IKEA appointed service provider will examine
the product and decide whether it is covered
under this guarantee. If considered covered,
IKEA service provider or its authorized
service partner will then either repair the
defective product or replace it with the same
or a comparable product.
What is not covered under this
guarantee?
• Normal wear and tear;
• Deliberate or negligent damage, damage
caused by carelessness, failure to observe
operating instructions, incorrect
installation or by connection to the wrong
voltage; damage caused by chemical or
electro-chemical reaction, rust, corrosion
or water damage including but not
limited to damage caused by excessive
lime in the water supply, damage caused
by abnormal environmental conditions;
• Consumable parts including batteries and
lamps;
• Non-functional and decorative parts
which do not affect normal use of the
appliance, including any scratches and
possible color differences.
• Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of filters, drainage systems or
soap drawers.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings (these parts
will only be covered by the guarantee if
the service center confirms that they have
been caused by production faults).
• Cases where no fault could be found
during a technician's visit.
• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where non-
original parts have been used.
• Repairs caused by improper installation.
• Damage during the use of the appliance
in a non-domestic environment i.e.
professional or other use associated with
business activities.
• Transportation damages. If a customer
transports the product to their home or
other address, IKEA is not liable for any
damage that may occur during transport.
However, if IKEA delivers the product to
the customer's delivery address, then
damage to the product that occurs during
this delivery will be covered by this
guarantee.
• The conditions for the installation of IKEA
appliances, except for the cases when
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