BT BT3880 Quick Setup And User Manual page 50

Help
• An exact name/number match
was not found in your contacts.
Check that you've stored the full STD
dialling code.
Can't register a handset to a base
• You can register up to five handsets
to your BT3880 base and you can
register your BT3880 handset to up
to four bases. Check that you've not
exceeded the limits.
• Check that you've entered the
correct system PIN number (default
PIN 0000).
• Check that you're at least one
metre away from other electrical
equipment to avoid interference
when registering.
Base unit does not ring, but the
lights are on
• Have you connected the telephone
line correctly?
• Is the base ringer set to off?
• You may have a faulty line or
socket. Try using another socket
or line.
• If you are a BT customer then
please call 0800 800 151 or your
network provider if you still have
problems.
50
Buzzing noise on my phone or on
other electrical equipment nearby
• Sometimes other electrical
equipment can interfere with your
BT3880 if it's placed too close. We
recommend that you place your
BT3880 at least one metre away
from electrical appliances or metal
obstructions to avoid any risk of
interference.
Customer Helpline
If you're still having problems, call us
on 0800 218 2182* or go to
bt.com/producthelp
General sales enquiries
• BT Residential lines – call 150.
BT Business lines – call 152.
• For non BT line customers, call
0800 800 150 (residential) or
0800 800 152 (business).
• Additional handsets are available
to purchase from the Helpdesk on
0800 218 2182*.
Billing enquiries
Please see the phone number shown
on your BT bill.