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Konica Minolta IP-011 Service Handbook

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IP-011
SERVICE HANDBOOK
February, 2000
Ver. 1.0
Technology Support Center
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.

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  • Page 1 IP-011 SERVICE HANDBOOK February, 2000 Ver. 1.0 Technology Support Center KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
  • Page 2 COPYRIGHT ©2000 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. All rights reserved...

  • Page 3: Safety And Important Warning Items

    Actions having a high possibility of suffering death or serious wound Warning: Actions having a possibility of suffering death or serious wound Caution: Actions having a possibility of suffering a slight wound, medium trouble and material damage C-1 IP-011 PRINTER CONTROLLER...
  • Page 4 The risk of injury exists when touching moving parts such as gears or chains. C-2 IP-011 PRINTER CONTROLLER...
  • Page 5 AC outlet. Contact problems may lead to increased resistance, overheating, and the risk of fire. Warning : (1) Before disassembling or adjusting the optical unit or any parts that use a laser, make sure that the power cord has been disconnected. C-3 IP-011 PRINTER CONTROLLER...
  • Page 6 (3) To determine the cause of the accident, conditions and materials must be recorded through direct on-site checks, in accordance with instructions is- sued by Konica Minolta Business Technologies, INC.. CONCLUSION Safety of users and customer engineers has topmost priority, ranking even higher than operability.

  • Page 7: Table Of Contents

    IP-011 printer controller ....................1-1 Product overview ..................1-3 Capabilities of the IP-011 ....................1-3 Startup sequence of the 7020 series + IP-011 system ........... 1-4 Data processing of the IP-011 (See data flow.) .............. 1-4 Data flow ......................... 1-5 Option ......................

  • Page 8: Overview

    Overview...

  • Page 9: Product Specifications

    Resolution: 600 dpi Gradation: 2 Number of output pages: 1-999 Warm-up: Same as copier CPU: Power PC 401GF Memory: 16MB (standard), expandable up to 80MB (option:MU-403/MU-404) Cards: Controller board x1 PCI intermediate board x1 KN-304 network board (option) 1-1 IP-011 PRINTER CONTROLLER...

  • Page 10: 1-2 Ip-011 Printer Controller

    • Although the Weekly Timer function of the Konica 7020 series is available in the Printer mode, the power is not turned Off until the data output is finished when print data remains in the E-RDH Notice: Specifications are subject to change for improvements without no- tice. 1-2 IP-011 PRINTER CONTROLLER...

  • Page 11: Product Overview

    Product overview Capabilities of the IP-011 The Konica IP-011 printer controller allows you to use the Konica 7020 series copying machine as a printer connected to computers and a network. It receives print jobs from computers and network and converts them into image data (video data) that the Konica 7020 series copying machine prints out.

  • Page 12: Startup Sequence Of The 7020 Series + Ip-011 System

    Startup sequence of the 7020 series + IP-011 system As the IP-011 is built in the 7020 series, supplying power to the IP-011 and its initialization starts as soon as you turn on the copier. The startup sequence is as follows.

  • Page 13: Data Flow

    Status Monitor HTML Control Panel Printer Driver Spooler Interface IEEE1284 Network IEEE1284 Network (TCP/IP,IPX/SPX) (TCP/IP,IPX/SPX) Printer Controller IEEE1284 Intermediate Language Interpreter Memory IP-011 Command for Printing Engine Status Image Data Printer Engine PCI Bus E-RDH Memory Engine 1-5 IP-011 PRINTER CONTROLLER...

  • Page 14: Kn-304 Network Board

    Chapter 1 Overview Option KN-304 network board If the IP-011 is fitted with the KN-304 network board, the 7020 series can be used as a remote printer from any computer belonging to a network (NetWare/Windows). 1-6 IP-011 PRINTER CONTROLLER...
  • Page 15 Assembly / Disassembly...

  • Page 16: Construction

    Tool • Use a phillips head screwdriver. Reference information: As the IP-011 is provided with a “flash memory”, no tool is needed to replace ROM for upgrading the firmware. 2-1 IP-011 PRINTER CONTROLLER...

  • Page 17: Disassembly/Assembly Procedures

    Disassembly/assembly procedures Removal/installation of boards 1. Remove the sliding cover. (2 screws) Sliding cover 2. Remove the main cover. (11 screws) main cover 3. Remove the side cover of the parallel connector side. (5 screws) Side cover 2-2 IP-011 PRINTER CONTROLLER...
  • Page 18 5. Remove the board unit and the side cover of the copying machine side all together. (7 screws) • When installing, push the plate spring to the inside. 6. Pull off the controller board at the connector (CN2) on the PCI Intermediate board fitted to the side cover. 2-3 IP-011 PRINTER CONTROLLER...
  • Page 19 Chapter 2 Disassembly / assembly 7. Remove the PCI Intermediate board. (4 screws) 8. To install, reverse the removal procedure. 2-4 IP-011 PRINTER CONTROLLER...

  • Page 20: Expanding The Memory

    Chapter 2 Disassembly / assembly Expanding the memory (MU-403/MU-404) The IP-011 is provided with 16MB memory (standard specification). You can expand the memory capacity up to 80MB by installing a SO-DIMM card additionally into a slot on the controller board.
  • Page 21 DIMM matches with the one on the socket. Removing DIMM 1. Release the lock levers provided on both sides of the socket. Take out the DIMM in the upper oblique direction. 2-6 IP-011 PRINTER CONTROLLER...

  • Page 22: Troubleshooting

    Troubleshooting...

  • Page 23: Troubleshooting Of The Ip-011 And Copier

    Chapter 3 Troubleshooting Troubleshooting This section offers a summary of information on troubleshooting that technicians could refer to easily and would minimize the time of interruption of work. Troubleshooting of the IP-011 and copier Symptoms Causes Actions The printer icon does not ap- No power supply to IP-011.
  • Page 24 Replace the net- work board as necessary. Test print can be produced and Some software error has hap- IP-011’s software or application all ports are good, but user jobs pened. program has something wrong. cannot be printed.

  • Page 25: Appendices

    Appendices...

  • Page 26: Rewriting The Firmware

    Chapter 4 Appendices Rewriting the firmware The IP-011 is equipped with flash ROM and the firmware can be upgraded via the parallel port. Preparation • Connect the IP-011 through a parallel cable to the computer that is used to upgrade the firmware.

  • Page 27: In Case Of Failure In Rewriting The Firmware

    If rewriting the firmware fails for some reason, it may be possible to redo the rewriting procedure when the error happened in file transfer from the computer. Turn off and on the Main SW of the copier and try the procedure again. 4-2 IP-011 PRINTER CONTROLLER...

  • Page 28: Functions Of Parts Mounted On Boards

    Chapter 4 Appendices Functions of parts mounted on boards CN501 D8401 POWER PC CN502 LED2 LED1 4-3 IP-011 PRINTER CONTROLLER...

  • Page 29: Led Indications And Board Status

    LED (red) lights: Ready for data transfer. Push switch No need to operate the switch. SW1: Resets system. (only for development purpose) Jumpers No need to use the jumpers. JP1: Not installed (no function) JP2: For production purpose 4-4 IP-011 PRINTER CONTROLLER...
  • Page 30 KN-304 SERVICE HANDBOOK February, 2000 Ver. 1.0 Technology Support Center KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
  • Page 31 Product overview ..................1-2 Capabilities of the KN-304 Network Board ..............1-2 2. Assembly / Disassembly ................2-1 Assembly / Disassembly procedures............2-1 Installation to/removal from the IP-011 ................2-1 3. Troubleshooting ..................3-1 LED Status Indicator .................. 3-1 Status Page ....................3-2 Resetting the KN-304 to Factory Default ............

  • Page 32: Overview

    Overview...

  • Page 33: Product Specifications

    Chapter 1 Overview Product specifications KN-304 network board Type: Built in Konica IP-011 printer controller Card: Network controller card x1 Network interface: Ethernet (100Base-T/10Base-T) Protocols: IPX/SPX (NetWare), LPD/LPR (TCP/IP), peer-to-peer (TCP/IP) Host computer: DOS/V computers, NEC PC-98 series Dimensions: 123.7 mm (W) x 95 mm (H) Weight: Approx.

  • Page 34: Product Overview

    Product overview Capabilities of the KN-304 Network Board The Konica KN-304 Network Board allows connecting the Konica IP-011 printer controller to a computer network. It receives print jobs from the network and converts them into image data (video data) that the 7020 copying machine prints out.

  • Page 35: Assembly / Disassembly

    Assembly / Disassembly...

  • Page 36: Assembly / Disassembly Procedures

    Assembly / Disassembly procedures Installation to/removal from the IP-011 1. Connect the connection cable to the KN-304. connection cable 2. Remove the IP-011’s main cover. (11 screws) main cover 3. Remove the screening plate. (2 screws) screening plate 2-1 KN-304 Network Board...
  • Page 37 Chapter 2 Assembly / Disassembly 4. Insert the KN-304 halfway in. 5. Connect the cable of the KN-304 to the connector (CN501) of the IP-011. CN501 6. Fully insert the KN-304 and secure it with the screws. (2 screws) 7. Install the IP-011’s main cover. (11screws) 8.

  • Page 38: Troubleshooting

    Troubleshooting...

  • Page 39: Led Status Indicator

    Green LED Awaiting print jobs Some printer interface Check connection Error blinks slowly. sometime after error. between the KN-304 and IP-011. power-on completes. Green LED Awaiting print jobs. Has lost its NetWare Check NetWare Error blinks rapidly. connection to file settings.

  • Page 40: Status Page

    Chapter 3 Troubleshooting Status Page The Status/page report is sent as a print job to the printer when the KN-304 is powered on. For example, the report on the next page shows the configuration of the KN-304 immediately before the report is printed.
  • Page 41 Chapter 3 Troubleshooting An example of network setup list ---------------------------------------------------------------------------------------------------------------------------------- Unit Serial No: 995289 Version: 09.00 Network Address: 00:40:af:78:d9:b8 Network Topology: Ethernet Connector: RJ45 Network Speed: 100 Megabits Novell Network Information enabled Print Server Name: KON_260121 Password Defined: no Preferred File Server not defined Directory Services Context not defined Frame Type: 802.2 On 802.3 Peer-to-Peer Information...

  • Page 42: Resetting The Kn-304 To Factory Default

    Chapter 3 Troubleshooting Resetting the KN-304 to Factory Default You can cause the KN-304 to restore all parameters to factory default values, so the Print Server Card appears just as it came from the factory. You may choose to do this when the Print Server Card is moved to a new location where the environment (NetWare file servers, IP subnets, and so on) is different.

  • Page 43: How To Diagnose Problems

    Chapter 3 Troubleshooting How to Diagnose Problems Use the following list to determine the cause of printing problems: 1. Verify that the printer is functioning properly. • Is the printer printing? Make sure the printer is operating properly by causing it to generate a test page.

  • Page 44: Troubleshooting Network Hardware Connections

    Chapter 3 Troubleshooting Troubleshooting Network Hardware Connections • For 100BaseT or 10BaseT, check that the network connector is plugged into the RJ connector on the KN-304. • Try another cable to make sure you do not have a bad cable. Troubleshooting NetWare Protocol It is recommended you use MAP to get the NetWare setup and parameter values.

  • Page 45: File Server Checklist

    Chapter 3 Troubleshooting File Server Checklist • Is there enough disk space on the file server and is it running? • Is the correct file server associated with the printer? Use PCONSOLE to check this. • Did you have the proper rights to configure the printer? (supervisor or administrator) •...

  • Page 46: Printer Server/File Server/Printer Checklist

    Chapter 3 Troubleshooting Printer Server/File Server/Printer Checklist Check the following to see if: • The KN-304 Print Server can log into the file server, and can service jobs from a File Server. • The KN-304 Print Server name is listed on that File Server. •...

  • Page 47: Appendices

    Appendices...

  • Page 48: Rewriting The Firmware

    Chapter 4 Appendices Rewriting the firmware As the KN-304 uses flash ROM, it is possible to rewrite the firmware via the network. To rewrite the firmware, you use the utility program FTP Download (for TCP/IP) by the procedure described below. Preparation •...

  • Page 49: Functions Of Parts Mounted On The Board

    Chapter 4 Appendices Functions of parts mounted on the board. BYPASS TEST 4-2 KN-304 Network Board...

  • Page 50: Jumpers

    If you cannot use the method of using MAP/browser, perform the following procedure. 1. Turn off the printer (7020) and then remove the KN-304 from the IP-011. 2. Set the jumper OP2 as illustrated below. Connect the KN-304 to the IP-011 printer. And turn on the printer.
  • Page 51 Chapter 4 Appendices OP3: Bus handshake Don’t move this jumper. This is set depending on the signals of the printer. OP3 pin number 1-2: ACK/RDY signals OP3 pin number 2-3: WAIT signal The handshake signal is normally set at WAIT (pins 3-4). 4-4 KN-304 Network Board...

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